Encontra voos baratos de Heraclião para Portugal

Prós: "Entertainment was great, excellent movie selections, and games."

Prós: "Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home."
Contras: "Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country."

Contras: "crew at the gate."

Prós: "I liked the attentiveness of staff and there was excellent communication between SWISS airlines and customers."
Contras: "I honestly had no issues with my flight."

Prós: "Amazing - they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient."

Prós: "Nothing"
Contras: "Had to pay the $259.00 to get another flight because my name wasn’t on the flight had to be on the phone for a hour and 28 minutes just to get my name on a flight after I paid over $900.00 on my round trip flight this was an awful experience and did not and will not book any flight ever with these airlines or the company representing them as VAYAMA"

Prós: "The crew was really great and helpful"
Contras: "Only thing that could have been better was ginger ale."

Prós: "Excellent service from the crew and prices were good."
Contras: "The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight."

Prós: "This was my first and last time I will ever fly with Swiss airline-it’s been 4 days and I still didn’t receive my baggage and I had all my medicines in them,that’s including my carry on bag too,because it was taking from me @ the gate and I was told I will get it at my final destination,which I didn"
Contras: "I just would like to get my baggage- which is been 4 days since my arrival and they can’t even tell me where they are at!!!...."

Prós: "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Contras: "Maybe just change the quiche. Very dry"

Prós: "I liked that it was a straight flight from SFO -ZRH. On board entertainment was great."
Contras: "Seating is way to tight. Service from crew is nothing at all like it used to with Swiss. Nearly a smile from crew ( both legs of flight) mostly just hand motion when serving food. Food was a big disappointment too. It feels like all the good service is reserved only for business and first class !"

Prós: "Crew was attentive to passenger needs in a quiet way: without fanfare, did all possible to make it a pleasant, comfortable trip. In fact, went out of their way to get me a wheelchair ride to next flight, which I dearly needed"
Contras: "First flight was delayed due to circumstances outside of airline’s control. They managed to get us there and help me with wheelchair, etc to make flight. Great service and kindness"

Prós: "Very short flight so pretty standard."
Contras: "The flight attendants and employees at the airport seemed completely miserable. I heard flight attendants telling passengers on multiple occasions that because the flight was short they couldn’t help them."

Prós: "I like the service, the crew and the overall experience of flying Swiss."
Contras: "I fly this route around 6 times a year and the planes get older and older. wish they would update the aircrafts on this route at some point"

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Prós: "We have been flying Swiss for years and they are the most reliable and best organized airline, we have ever experienced."
Contras: "I didn't notice that I had booked some sort of new economy light category where checked baggage is no longer included and to check baggage when booked into this class cost $60 per bag per flight. So overall on the trip I paid $240 extra for luggage alone."

Prós: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Contras: "A slight delay"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "Swiss quality, punctuality and reliability."
Contras: "No negatives."

Prós: "Flight was delayed which caused us to change our flight from United to Lufthansa. Like Lufthansa much better."
Contras: "Flight was delayed. Had to get a different flight because we would miss the next flight."

Contras: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."

Prós: "Left on time"
Contras: "I wanted to get some work done on.y flight but I couldn't even open my laptop screen more than a few inches."

Prós: "Again boarding was smooth"
Contras: "The seats were terrible"

Prós: "Enjoyed the surprisingly good vegetarian hot meal, wine, and chocolate! (And silverware) Said to us they cared for passengers and the environment. A much better overall experience than with United!"
Contras: "Plane did not have a place to switch to the other aisle without disturbing passengers or crew! You need to move a tad bit on such a long flight!"

Prós: "The food was amazing, the in-flight entertainment was amazing, and the flight attendants were amazingly kind and beautiful. :) Swiss Air has set the standard on airline food, serving Swiss Chocolate and Gruyere cheese on the flight! It was the best!"
Contras: "My only concern was that there were times when I felt a little too warm. The newer Boeing 777 doesn't have passenger controlled A/C."

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!"
Contras: "The food standard seemed to be lowered a little bit, but still very well prepared."

Prós: "Was smooth. From take off to landing. Captain kept us informed all the way to our destination."
Contras: "No complaints."

Prós: "I got a surprise upgrade to Business Class where the service, food, and comfort were all excellent."
Contras: "Flight was delayed for almost an hour while we were on board. (ultimately not the airline's fault), If I hadn't been in Business class, it would have been very uncomfortable."

Prós: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Contras: "Nothing. It was a quick and easy trip!"

Prós: "good flight didn’t have any problems"

Contras: "Kayak sold me a “lite” ticket on Swiss, but never mentioned that it didn’t include baggage. Even though Swiss is Star Alliance they didng count my Star Alliance Gold status for free bags and didn’t offer an upgrade. Zurich was incredibly hot and the airport didn’t have air conditoning anywhere. The boarding was worse than Ryan Air. The plane was okd and super uncomfortable. staff was rude and not at all helpful. Swiss is definitely a budget air line!!!!"

Prós: "They waited for us. We came in late and had to connect to this flight and they waited the 10 min for me and 8 other passengers. Very grateful for that. Service and food was amazing!"
Contras: "Nothing."

Contras: "Boarding chaotic- no clear lines people pushing ahead which I am not used to- my handluggage was ok’ed at origin in US- was pulled aside in Zurich based on my “ ticket”- it was perfectly well suited and not oversized. In plane half of overhead compartments were filled with coats when told that these should go under seats. No consistency between announcements and behavior of crew."

Prós: "Excellent Service. Excellent food."

Prós: "on board"
Contras: "12 of January, 2018 Dear Austrian Airlines authority, I address to your kind attention to asist me to get to me the hat qhich I lost on board of the flight 1576 when I arrived to Vienna airport on my way frpom JFK to Lwo. It happened because it was no room above my seat's bin and the steard helped me to get my heat in another bin. Unfortunately I forgot at the moment when I left the board of the plane, a minute later I reminded that I forgot my hat but I was not allowed to go back and get my hat. I tried to communicate with the Lot&Found office in Vienna airport as I had 2h40 minutes in connection time and it was enough time to get me back the hat, unfortunately nothing was really done from the airport staff to get me my hat and made to me possible continue traveling with my hat. I spoke to two managers, the name I could share with you if you need. The Found office registered my black hat and the plastic box under the number F2018/000682. In this situation I ask your offices to deliver my hat and the plastic box to Lviv airport as sson as possible as this is a special hat for my daily prayers. I wish you best and ask for your kind assistance to send the item as soon as possible with the nearest flight. Sincerely, Meylakh Sheykhet"

Prós: "very professional crew, clean cabin, interesting choice of documentaries"
Contras: "it would have been nice to see a hostess walk through with water every hour, of so why is there no world news in your tv selection?"

Prós: "Thank you for the sandwich!"
Contras: "Nothing!"

Prós: "Everything."
Contras: "No control of air. It got a little cold."

Prós: "On time, even arrival 20 min earlier, very courteous and professional cabin crew comparing to the rudeness of Lufthansa one. Soft landing."
Contras: "At LHR terminal 2, same gate A, B, for 2 different flights which lead to confuse many passengers. Better signing and Public Announcement is needed. Queuing 1:30h for tax refund is totally unacceptable and leads to give up to claim your rights."

Prós: "All on-board crew members were pleasant and helpful. The variety of movies and tv shows was sufficient to keep me occupied for the 9+ hour flight."
Contras: "For a 5' 4" person like myself, arm and leg room were barely minimal, Economy seats were crammed together and were not ergonomically designed for comfort or support. I was fortunate to be able to move from my center seat to an aisle seat once the flight was in progress. As soon as I did, the air around me was cooler and made for more comfortable breathing. In the center seat, the air was still and close—very uncomfortable. Poor communication regarding passport control protocol at the departure gate: A temporary station was set up, labeled Passport Control, but no SWISS agent announced what was happening. I had just gone through a passport control line on a lower level so I didn't think I had to go through a similar process at the gate. Most people around me also didn't know whether they had to go through the process at the gate. Once agents had been questioned on the subject several times, they should have made a general announcement to inform everyone at the gate. They did not. The food on the plane was the usual poor quality fare for economy class—either highly processed or overcooked and much too salty. Ugh."

Prós: "gluten free option included gluten free bread, but meal itself was quite bland."
Contras: "in-flight entertainment screen for my and my husband's seats were not working. we complained to the flight attendant who said that they would reset the system, but they never did."

Prós: "Crew was excellent."
Contras: "The advanced seat reservations that we had paid for 7 months in advance were changed to very uncomfortable substitutes without giving us a reason."

Prós: "Friendly crew. Good food"
Contras: "None"

Prós: "Enjoyed the food. On demand entertainment. Beverage service."
Contras: "Despite paying for extra leg room I somehow needed more. Not Swiss Airs fault, but I know better for next time."

Prós: "Friendly crew, decent-ish food"
Contras: "Def could have been more entertainment options, movie and TV selection felt thin relative to other carriers."

Contras: "Through no fault of the airline, there was a strong thunderstorm that delayed our flight. Little information was provided about the situation. It was obvious that we could not fly in the storm, but we were not informed about the likely departure time. The reason I gave a poor ranking is that my suitcase/pack must have been left out in the downpour on the top of the pile so all of my clothes were extremely wet when I reached Boston. The bag itself was wet so it was not a case of something leaking in the bag. I have had to wash all of the clothes and iron them."

Prós: "Price"
Contras: "Bottleneck at gate"

Prós: "Crew was great. Seats comfortable. Served candy and snack on a 20 minute flight. Amazing. Definitely book a flight rather than ferry from Mykonos to Athens."
Contras: "Nothing"

Contras: "Better organization during boarding would be good. People all stand around in a mass blocking others access to the boat ding pass control terminals."

Contras: "The plane was delayed but having a hot meal was A nice surprise."

Prós: "Cabin crew was polite and accommodating"
Contras: "The captain failed to provide updates on the the delayed due to storms. We were sitting on th plane at the gate for an hour and a half with no updates. Also the seat rows are to narrow/close with its other and seats are not comfortable."

Contras: "It was all great, apart from the bus we needed to board both sides air sides which delayed and complicated the process. Boarding at the terminal itself is much better."

Prós: "i try to cancel the tickets for 3 weeks now.... please help"

Contras: "Food was very small portion, chicken (2 little slices) with plenty of potatoes. Forgot to give me the tray with the food,didn’t apologize at all.then they told me i need to wait cause they ran out of food trays.."

Contras: "Horrible food"

Prós: "Not much! Boarding was a nightmare, nobody knew which was the gate and actually they never put it up on the depatscreen. I felt like cattle!"
Contras: "Get organized! Let the passengers know the gate, board by zones instead of a cattle call 45min. before boarding and having to endure the pushing and shoving during this time. Getting in an airplane where people are trying to find a place for their belongings, not finding any and clogging the way."

Prós: "Do voo não ter sido cancelado"
Contras: "Do atraso de 1:45h"

Prós: "Boarding was quick, the food was nice, all the attendants hadn’t big smiles on their faces, the pilot was experienced."

Prós: "I purchased the go lite fare because I wanted to reserve the exit row and this was the least expensive option. Good food and nice crew"
Contras: "Entertainment was music only no movies to download. Would have given more stars to Aegean"

Contras: "We have a delay. Alrhoght we order kosher food- we werent in the list- so there was no food for us. At the end one of the passagers didnt wanted to eat so they gave us his portion. Was cold and the feeling of been forget is bad. Specially when you are traveling with a 2y old. That is hungry abd tired. Very disapointed."

Prós: "Excellent service, support and attention from hosts/hostesses"
Contras: "Nothing"

Prós: "Service was excellent, planes left on time and arrived on time or early."
Contras: "Absolutely worst leg room of any airlines I have ever been on. My knees were jammed against the seat in front of me. It was the most uncomfortable I have ever been on a commercial airplane. Had it not been for this I would have given the airline an excellent review."

Prós: "Very nice crew, had trouble with boarding"
Contras: "Boarding. They couldn't figure out to make people queue up. It's not a hard job, but they looked like they were struggling. It made me feel like I should step on and help"

Contras: "I arrived just before the hour an hour before departure for a 6am flight, which is in line with their 60 minute policy to find the counter closed. I spent another 25 minutes running around the airport trying to find someone to assist including a ticket agent to adjust my flight. Only to be told I couldn't get a flight out until the next day and I had to pay more for my original ticket for it. I contacted customer service and their response was a simple copy and paste of the rules which I was well aware of (apparently I should have really been there 90 mins before and not 60 according to the site). I only booked with the airline because it offered an 8 hour layover in Athens...a chance to see a bonus city. There are plenty of other airlines with more flexible and consistent policies. I have traveled the world on many airlines and have never had an early check in counter close or to have to chase down a representative to get service."

Contras: "That I have to bay extra for bags and it’s not mentioned anywhere in a clear and transparent way"

Prós: "Service, food, entertainment was good! Plane wasn’t full so made a more comfortable trip."
Contras: "Had to wait over an hour before take off for repair. But happy they were conscientious about fixes."

Prós: "Nothing"
Contras: "The fact that my flight was cancelled minutes before boarding and we had to find another flight which makes us 6 hours late at our final destination and we had to forfeit our plans for the afternoon."

Prós: "Same as above"

Prós: "Air attendants were nice"
Contras: "Long queue for baggage check. Food was below average."

Prós: "Crew is very patient, and have a beautiful appearance. We arrived 1hr late, but an attendant was available to help us to the nxt gate. We only had 15mins."
Contras: "Both connecting flights between Heraklion & Athens where late. This one being 1hr late! When we finally did board, it was a mess! Couldn't hear any instructions, the people for the nxt flight from that gate where all standing in the way. In Athens an attendant did his best to get us to the connecting flight. 15mins was all we had. My travel partner had problems walking & had to try to run to the nxt terminal. An awful experience, especially for her!"

Prós: "The flight was on time The boarding process was acceptably efficient The fight attendants were nice and responsive There was a meal served and plenty of beverages"
Contras: "The plane did not arrive at the terminal. Required going down stairs, riding a bus to the terminal."

Contras: "They charged me an extra 40 euros to check a bag and then lost it completely. It looks like a long process and involved to get any cash from it, not to mention the real pain of being without power cords, clothes, toiletries etc for the rest of the trip. I will never fly out of Naples again."

Contras: "I had round trip flight with Aegean airline from Santorini to Athen and Athen to Santorini, Both flights had DELAYED FOR ONE HOUR!!! My gateleg table was broken on Athen to Santorini flight so I ate my lunch in a hard way!!!!! On the way back after one delayed finally we arrived at Athen airport and I had two more flight to caught. when I got my luggage do the next flight I realized literally my luggage was destroyed!!!!"

Contras: "Overbooked our flight, charged way too much for baggage, clueless employees"

Prós: "Purchased these flights and had no idea baggage was not included. It was not transparent up front and I potentially would have purchased a different airline had I known."

Prós: "Wasn't expecting so much food for such a short journey, but it was delicious, and views from the plane were gorgeous."

Prós: "efficiency and a sense of a smile from the ground staff"
Contras: "the fully booked plane."

Prós: "Great food and drink."
Contras: "So cramped!"

Contras: "The price of the ticket did not include luggage. The biggest problem is that it was not mentioned anywhere during the booking process, and I found out that extra 40$ should be payed for every suitcase at the checkin desk."

Prós: "The flight was posfond in tel aviv by 45 minutes"

Prós: "Quick and direct flight."
Contras: "There wasn't any food or snacks. The airport was a bit chaotic."

Contras: "They charge me on my two flight about 100 euros for my bags that's the worst , never had that and this is my first and last time I used them"

Prós: "Flight was canceled and had to stay 3 more nights took boat to Athens. Missed work at home . It cost me over 1000.00 dollars. Reservation was never made by you. I will never use kayak again. Being a senior I became very stressed in a strange country"
Contras: "I don't like kayak"

Prós: "Nothing particularly."
Contras: "I didn't like that they don't seem to honor the benefits afforded to Star Alliance Premier Members. Not at check in, and not at boarding. They just do their own thing. If they don't want to follow the Star Alliance rules, then they shouldn't be part of Star Alliance. It's that simple."

Prós: "LHR-ATH was all excellent. Good boarding, seats and service."

Contras: "When I purchased the ticket the site stated one bag checked was includEd. But when we checked in we were told we had to pay an additional 35 euros per bag. We did not expect the additional expense."

Contras: "We were delayed almost 3 hours and we're not provided with the reason for the delay except for "technical difficulties" at airport"

Contras: "Worst airline ever Never flying with them again"

Prós: "Was ok."
Contras: "Delays due to ground traffic in Mykonos"

Prós: "Flight attendants were really nice, seats on a plane were comfortable and the views from the plane were amazing"

Prós: "Everything is perfect"

Contras: "The lost and found office is not open 24 hours in Athens. And that is strange how can you claim something u lost if your flight doesn't fall within the 9 to 5 hours."

Contras: "connection Athun to Ionnina was late , we lost the connection flghit nobady really helped us They sent us to wait to the flight next day After a lot of talking and shouting !!! they let us fly to Thesaloniki , so we lost a day driving to Ionnina at the return ther was a missunderatandig regarding the availibility at the flight"

Prós: "Quick flight from mykonos to Athens. IIt's a small airport can arrive 1 hr from departure"

Prós: "Great service. Cabin crew was fenomenal."

Prós: "Flight left and arrived on time."
Contras: "I didn'the know about their baggage policy, and had to change my ticket. It took three trips to the baggage dropout area because I was given incomplete information on the first two visits. Fortunately, I had enough time to make the required change."

Prós: "A simpatia dos profissionais do avião"
Contras: "Quando cheguei ao aeroporto de Gartwik fui até ao guichê da easyget pedir uma informação sobre o meu voo por volta das 5h55m e fui estremamente mal atendida por as funcionárias uma delas até me perguntou se eu não tinhas olhos para ver o placar não me deu a informação que eu pedir não foi nada educação povo sem educação nada profissional"

Prós: "Cumprimento dos horários. Antecipação da hora de chegada."
Contras: "Voo com alguma turbulência. Só deram o aviso uns 10 minutos após ter começado."

Prós: "Right price."
Contras: "Crowded and not organized."

Prós: "Great leg room in standard seats!"

Prós: "clean, efficient"

Contras: "Announcements at gate..only one long line..didn't know what was boarding.."

Prós: "The price, the crew"
Contras: "The terminal without air conditioning in Bordeaux was a mess, due to construction and size. It felt I was being penalized for using a low cost airline."

Contras: "o voo ter partido e chegado a horas e não com um atraso de mais de 2h"

Prós: "On time"
Contras: "Charles dGaul airport security was redundant and slow. A more cohesive flight change would have been better."

Prós: "Embarque"
Contras: "Espaço entre cadeiras e atraso no voo. Bagagem demorou muitotemoi a chegar"

Prós: "Pontualidade"
Contras: "Espaço entre cadeiras"

Contras: "atraso de 2h no voo, sem nenhuma indicação por parte dos assistentes de terra. serviço pós venda terrivel, sempre a desresponsabilizar de todos e quaisquer factos. nao volto a contratar serviços a esta companhia."

Contras: "Sair a horas"

Contras: "Receberem a minha bagagem de mão na porta do avião"

Prós: "Voo confortável tripulação simpática, aterragem muito suave"

Prós: "A simpatia da tripulação."
Contras: "Estar a espera mais de uma hora para sair de Paris."

Prós: "It was a nice smooth journey. The Captain and Co-pilot were pleasant to talk to. The cabin crew were friendly and helpful and the cabin Manager, Holly, has an excellent Manor and smile. Her enthusiasm did not waver throughout the flight."
Contras: "Cheaper drinks"

Contras: "O tempo de embarque, ou seja, depois de passar a porta de embarque, muito tempo à espera para entrar no aviao"

Prós: "Acho ridículo não nos oferecerem nem 1 chiclete na viagem"

Prós: "We got to Lisbon in one piece. Comfortable during the flight. Well behaved neighbouring passengers."
Contras: "Although the flight is actually good, my overall experience is still poor due to the boarding crew at the gates. If anything I want to make an official complaint on how poor the services were towards other passengers and us. I will do this in the week."

Contras: "Escolhi a easy jet porque considerava que se diferenciava das outras low-cost. A péssima experiência de autêntica caça à bagagem extra por um funcionário dedicado exclusivamente a essa função na fila de embarque provou-me que afinal estava enganado. Deixou de ter a minha preferência."

Contras: "Efficient, friendly at every step and on time."

Contras: "Assento desconfortavel para dormir."

Prós: "Emergency seats with space to stretch the legs."
Contras: "Only one hand luggage"

Prós: "Price"
Contras: "Chaotic boarding zero food and drink"

Contras: "Didn’t even get to take this flight due to our first EasyJet flight being delayed."

Prós: "Everything went to schedule and the crew dealt with an illness emergency without fuss and I am sure more than half the passengers never knew about it."

Prós: "Normal."
Contras: "Devter um atraso superior a 1:30"

Prós: "Flight was exactly on time. The plane was bigger than expected with more room and a lot of overhead bin space."

Contras: "Terrible customer service. Staff is very poorly trained and just lacking in every regard, from those attending to baggage check to those supposedly assisting with customer service. The airline takes no responsibility for the actions of their employees and leaves everything at the expense of the customer, even when the airline / it’s poorly trained employees are to blame. They left me stranded in a foreign country overnight with no accommodations and just complete and utter disregard for what had actually occurred. By far the worst experience I have ever had with any airline, ever. Beware. Their rules for checked baggage are ridiculous. Nothing is worth the money. I spent less on a 4-star hotel the night I was stranded than the airline charged me to check my bag. I initially paid $107 online to check my bag which was insane enough as is, but despite the fact that I had already purchased the extra large checked-bag option, I was charged an additional €80 at the airport since there was apparently no record of me purchasing the XL bag option (except for on my flight invoice as well as on my bank statement, of course). As a result, after seeking assistance from multiple employees—each of whom couldn’t have cared less—and paying the additional fee, I missed my flight (which was a CONNECTING FLIGHT) because they finished boarding early / closed the gates early. Their lovely cutomer service then proceeded to tell me (as I embarrassingly wept and sobbed), that I must purchase a new flight ticket, before also happening to mention that seeing as though it was almost 12pm, they were doing me a favor by waiting for my decision since I was delaying them from leaving work, as it was the end of their shift. All in all, because I missed my connecting flight, I then missed another flight, as well as a train I previously booked. I not only had to purchase a new flight, but also a hotel room, a taxi to the hotel since the airport hotel was fully booked, a taxi back to the airport from the hotel, and another train ticket, in addition to the obvious necessities such as food and water. All without even an apology from the airline. To make matters worse, once I was finally on the newly booked flight, I was not offered a single refreshment. No food, no beverages, and in fact, was actually ignored by the flight crew as they served everyone around me. EasyJet turned my long 16-hour journey into an exhausting and overall miserable 72+ hour journey due to their complete insolence. Never again......"

Contras: "1hr 45 min delay:("

Contras: "We were stopped and told that we had to repackage because my small shoulder bag and my wife's purse were too large and constituted more than one carry-on. We repacked as best we could, considering our suitcases were full already. Not good enough! We were charged sone 70 euros extra. As our bonding proceeded we saw more than several people with larger backpacks and purses than we originally had. Never again for easyjet!"

Prós: "I liked the way I was treated when i went to drop my luggage."
Contras: "I think that when the customers buy ticket they expect to have meal included. At least I've felt that way. I hope you to improve this service."

Contras: "Cancelled flight"

Prós: "The plane departed and arrived on time. The onborad crew was fine as well."
Contras: "The ground staff of easyJet were horrible. During boarding, my girlfriend was instructed to fit a carry-on on the "bag size check thing" and it didn't fit (barely). We we're forced to open the bag and put some of the clothes on to make it fit (the most unnecessary thing, since we're carrying the same weight and volume on the plane anyway). If this was not bad enough, after that, we had to check in the luggage anyway because there was no space in the cabin (making the whole process of removing stuff from the luggage even more irrelevant since volume is no longer an issue). EasyJet goes out of their way to inconvenience its costumers so we are forced to pay more to not be harassed by the staff and their random policies. The flight itself: no leg room and no entertainment."

Prós: "Do atendimento das hospedeiras"
Contras: "De ir na cauda"

Prós: "Glad that there are so many options on EasyJet"
Contras: "Staff at checkin desk in ZRH are a bit abrupt with customers"

Prós: "Uma equipa excepcional, simpáticos e muito eficientes."

Prós: "Forget the flight, think where you’re heading!! Old Lisbon, Chiado, is well worth a visit. Almost seems like time stopped with all the architecture. People are friendly and not too pushy while selling you intems. Well worth a visit as a city break. B&B €25 for two per night!!"
Contras: "What would you expect from a great name? Still have to be disappointed! But while in Lisbon learn some words in Portuguese. They’re essential. If they see that that you’re making an effort, they’ll appreciate it more. Speak in foreign and straight away your price rises!"

Prós: "The speed of boarding"
Contras: "Other passengers that kept trying to bring more than one item on board"

Prós: "As always good service with EasyJet, ignore all the extras they try and tempt you with it’s a plane with seats I just want to get there in one piece I’m not worried about boarding first I’d rather be in the bar ! or extra legroom either the plane will still be there when I arrive"
Contras: "Some of your flight staff need to cheer up a bit at times , why when you are already ripping us off for a small can of beer for £4.50 it’s warm at least chill it for that price , why is it as soon as the plane stops people have to grab their luggage first and block up the aisles your not going to get there any quicker"

Contras: "Seats didn't recline and very little leg room"

Contras: "They didnt give me to carry laptop bag too. Only one hand carry include."

Prós: "Comfortable seats in aircraft"
Contras: "Herding of customers like cattle, bus not big enough for all customers. Gate staff rude, generally All border staff at Gatwick were rude and treated paying customers appallingly"

Prós: "PONTUALIDADE SERVIÇO"
Contras: "NÃO APLICAVEL NESTE VOO"

Prós: "The flight stewards and stewardesses were polite and nice."
Contras: "Easyjet always overbooks and was late leaving causing us to get in at 1:30am on a flight that was supposed to leave at 9:35pm. They overbook and forced us to out our carry ons in the hold, further delaying us when we landed and had to run to catch the last train out of Gatwick. Their one bag only policy is rubbish. Even Ryanair allows a carry on and laptop bag. This forces customers to have to overstuff their carry ons. The only way to get an extra bag is to pay, and over my dead body am I paying for what every other airline provides free of charge. If I have to extoll the virtues of Ryanair on here, you know you're doing something wrong. The ground staff is absolutely rude and had an altercation with my partner over checking our bags, only to find out they don't even represent Easyjet! So they clearly don't care about customer service since the airline isn't even employing them. Please have staff who are trained to deal with customers support you and who actually work for your airline, otherwise, why would they care?! I will try and avoid flying with Easyjet if at all possible. Garbage policies, constant lateness and terrible ground staff."

Contras: "It was charged me 60 euros for a small bag with laptop. Next time i am using other company."

Prós: "NOTHING!!!!!"
Contras: "They charge 47Euros for Hand Luggage if you don't pay for it when you check in. You are only entitled to one personal item (your purse or small bagpack). Read their website carefully before booking. They charge you for everything- even a cup of water. I booked travel for someone who needed assistance, but the lady at check in counter was too busy scolding me about all their rules, that she never got wheelchair for us. It was the WORST EXPERIENCE EVER. I don't recommend this airline for folks traveling from the USA with lots of luggage. This works well for Europeans making short weekend trips that are less than 1hr to destination. There are better, friendlier airlines on the market."

Contras: "pagar 3 viagens que não fiz ter um voo cancelado e não ser reimbolsado pouca informação não ter acompanhamento não recomendo não volto"

Contras: "Saídas de emergência a meio do avião praticamente inacessíveis em caso de necessidade, pois colocam lá bancos a uma distância 'normal'. Em caso de emergência, com as pessoas sentadas, algumas com as pernas compridas, é impossível sair por ali. Ainda por cima, aquando da marcação dos vôos paga-se uma taxa superior para ir num banco com as mesmas condições (espaço) que os outros. Terminal do aeroporto de Bili (Bordeaux) cláustrofóbico pois colocaram lá todos os viajantes, num vôo lotado, á espera que se pudesse embarcar. Saída do vôo atrasada em quase meia hora, recuperada durante a viagem; chegada a horas."

Prós: "Preço"
Contras: "Cadeiras desconfortáveis, falta de espaço para pernas e objectos pessoais (livro, etc)"

Contras: "Lanche gratuito."

Contras: "Não apanhar chuva no embarque."

Prós: "The flight was really fast!"

Contras: "4 horas de atraso."

Prós: "Preço"
Contras: "Stress dos restantes passageiros dado os atrasos. A culpa não é da empresa, visto o preço não estou a espera de comida nem de mordomias."

Contras: "Correu tudo normalmente"

Prós: "The crew were very welcoming and for a low budget airline, the staff were very professional."
Contras: "What let me down was the ryanair ground staff at ponta Delgada airport. I was trying to load up my ticket and the lady at the baggage hall was losing her patience with me a bit, for not printing the ticket out. Also I was charged €40 to check my bag in as I thought I already checked it in online, before I came over here. It's a sad way to end this trip, as its a beautiful island."

Prós: "Pontualidade e tripulação atenciosa"

Contras: "Tudo me agradou. Não serviram comida nem houve entretenimento."

Prós: "O voo em si. Foi seguro e rápido."
Contras: "O conforto dos bancos e a falta de espaço para as pernas, o facto de termos de pagar mais para levarmos uma mala de rodas pequena e para nos sentarmos ao lado do nosso companheiro de viagem."

Contras: "Supostamente só se pode levar uma única mala, presenciei pessoas sem prioritário e sem mala extra a embarcarem com dois volumes o que é injusto para quem se preocupou a controlar a bagagem incluindo a dificuldade que é não utilizar mala de senhora para além da bagagem."

Prós: "Pontualidade"

Prós: "Nothing. I never took a flight so bad in my life."
Contras: "They could have another line to the people that couldn’t make check-in online, but they prefere to charge you a amount of $55,00 euros. Me and my husband tried to do the check-in online but the system was out off service and than when we tried again, 2 hour before departure, it was no possible"

Prós: "The only good thing was it was a direct flight."
Contras: "Short version: Avoid Ryanair like you would avoid Herpes. I paid for baggage but got charged again. Desk agent was rude. There was no information provided about what gate or where the gate was. I paid for fast track security and didn't get it. It only got worse from there. Never ever fly Ryanair!"

Prós: "Nothing"
Contras: "Communication, comfort, customer service, timeliness"

Prós: "Sim, a tripulação excelente"
Contras: "Correu tudo bem"

Contras: "a tripulação do avião cancelou o acesso à gate antes da hora prevista tendo arrancado, deixando mais de 6 clientes em terra. é inexplicável esta forma de actuação tendo em conta que quem paga pelo serviço deveria aprimorar e dedicar-se a prestar um bom serviço. para mim a gota de água, não volto a contratar serviços a esta companhia."

Contras: "O tempo de espera no aeroporto para embarcar. Cerca de 1 hora."

Contras: "Houve um atraso e não avisaram. Ficámos em pé imenso tempo para embarcar como se o voo estivesse a horas."

Prós: "De tudo, tripulação Portuguesa super simpática"
Contras: "Tudo estava bem, sem reparos a fazer"

Contras: "Atraso uma hora"

Prós: "Pontualidade"
Contras: "Tudo ser acréscimo ao custo inicial Conforto dos bancos"

Contras: "O avião não estava limpo, estava cheio de papéis por todo lado inclusive nos bancos"

Prós: "Apesar de ser um suplemento à tarifa, a opção Plus facilitou o acesso e a prévia marcação de lugares"
Contras: "Atraso de 1h30 na partida Desconforto dos acentos Ruído no avião"

Contras: "O atraso do voo 45 minutos e a espera pelo autocarro para nos levar à saída do avião (10 min) !"

Prós: "Conforto e tripulação"
Contras: "Embarque, algum tempo na fila e depois ao frio. Pouco antes da aterragem pressão nos ouvidos. Viajo muito e nunca me aconteceu tal"

Prós: "Cheap flight"
Contras: "Less time in the boarding line and less interruptions to sell things."

Contras: "Priority line....."

Contras: "the heat in the cabin was unbearable"

Contras: "Tripulação pouco profissional, a ter conversas sobre passageiros a frente de toda a gente,"

Prós: "Tripulacao."
Contras: "Nao poderem entrqr trlles mais pequenosque mtos sacos d viagens precoa ebgnadores fica uma viagem prevo TAP"

Prós: "Voo... aterragem perfeita. Tripulação de cabine muito profissional."
Contras: "Comunicação do atraso muito tardio. Muito tempo para sair. Muito tempo em táxi....toda a experiência antes de ter o avião no ar foi má. Falta de comida a bordo (típico do último vôo do dia....mas não devia ser assim)."

Prós: "The price of the flight"
Contras: "1 hour late departure"

Prós: "Horário cumprido"
Contras: "Tripulação pouco simpática"

Prós: "The take off was very smooth"
Contras: "It was a bit too warm"

Contras: "Não há nada de comida que a empresa oferece de cortesia."

Contras: "Turbulência"

Prós: "Being on time and the comfort in the exit row was excellent"
Contras: "Penning of passengers before and after flight. Continuous sales pitches from crew. Aisle always busy."

Contras: "Voo com atrazo elevado"

Prós: "Da qualidade versus preço"
Contras: "Atrasou 15m, nada de especial"

Prós: "Nothing"
Contras: "Everything ! Delay, no info (absolutely no info! Regarding the delay. I would never, ever choose RyanAir again !"

Contras: "Atraso de 35min. Tripulação pouco interativa. Condição agressiva, q se repercutiu na aterragen"

Contras: "Atraso de duas horas no voo. Cheguei em casa muito tarde."

Prós: "Speedy check in at chaotic Crete airport Paying extra for priority boarding and taking carry on bags inside the cabin was worth it"
Contras: "Pay 68 euros for 5 kg excess luggage"

Prós: "The price"
Contras: "Confusing baggage policy. You are told to take your bag to the gate where it will be taken and put in the hold. It is not made clear that this bag must go through security with you and therefore cannot contain liquids. We had to jettison a lot of toiletries. When we got to the gate we were allowed to take the bags on anyway. What is the point of this?"

Prós: "Segurança"
Contras: "1- A comida parece a Comida servida nos Anos 70, muito básica com sabor Indústrial típico da Aviação. Tipo de comida que pelo aspecto e sabor nos faz sentir desconfortável e com náuseas. 2- Uma viagem transatlântica num Avião velho e desactualizado o barulho e a vibração do motor, principalmente junto a janela é tanto que não me permitiu dormir, mesmo sendo uma viagem de 7 horas (de Toronto, Canadá até Lisboa Portugal. 3- Inizisténcia de qualquer tipo de Entertenimento! Ausência total de monitores ou televisores não podendo assim assistir a nenhum tipo de programas ou filme., que agrava, principalmente quando se viaga com crianças."

Contras: "I paid for my seats and the ask me to change next to the emergency door, something that i would never choose."

Contras: "O atraso na partida de cerca de 1 hora."

Contras: "do tempo de espera"