Encontra voos baratos de Hanover para Faro

Contras: "Had our luggage checked for connecting flight in Frankfurt"

Prós: "The crew was great with kids. Very friendly and helpful."

Prós: "The crew was the best"

Prós: "The crew did their best, but the seats were very uncomfortable;.The food was uneatable."
Contras: "Everything."

Prós: "Airbus airplane with four seats in the center for our family, good movie selection."
Contras: "Check-in at Frankfurt Airport was hard, we were directed to kiosks that did not work properly and then finally found help at the family check-in counter. Food is very average. Had to take a bus for boarding the plane on an international flight."

Prós: "Cree was fantastic from check in to boarding"
Contras: "Drinks served before food"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "Great staff and food"
Contras: "Comfort was not great and no entertainment options whatsoever"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "We were traveling from IAH gto FRA with two dogs. One in a crate and one in a small carry on dog bag. Lufthansa handled the process very well. They expected us at the airport, helped us through the entire checkin with a smile, helpful information and care. They brought us and our dog to TSA and after boarding confirmed that our dog had been loaded and safely taken care of. The cabin crew also checked on us and our in cabin dog. I don't know any other airline that makes traveling with a dog so easy and pleasant."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Quick flight. O ly 2 people per row. Bags did not get lost"
Contras: "Walking to different concourse. Then walk down to bus and ride 10 mins to plane and wait to get on. First come first seated."

Prós: "Everything"
Contras: "Nothing"

Prós: "The whole trip went smoothly. The price was right. There was a very bad storm in Charlotte before departure. Lufthansa made a delay, and I was very happy about that decision. They were very informative about connections, and emailed important information. Friendly, competent staff!"
Contras: "N/A"

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Contras: "I was put on stand by because the flight was overbooked even though my reservations were confirmed by you, why?"

Contras: "All flights cancelled. Stuck overnight."

Prós: "airplane comfortable"
Contras: "luggages were split and still lost can not find at the mean time"

Contras: "Seats are small and cramped. Food was tasteless. Entertainment equipment did not work well, slow and kept locking up."

Prós: "The entertainment was great with very easy to use touchpad. Great movies also. Food was good also."
Contras: "Space between the seats was less than I remember."

Prós: "We were greeted by cookies upon entering the flight. I liked this experience. for a 45min flight everything else was as expected."
Contras: "having to climb up 6 stories with carry on luggage isn't fun. Some elderly people were struggling, caused everyone to slow down. I'd have taken the elevator if I had known we had to walk all the way up. Regardless, my expectation of German airports and German engineering is high, but things we take granted in US like escalators are a luxury in Germany and clear directions are missing... on the oncoming flight we had to wait for a door to be unlocked while everyone was stuck in the aisle way and stairs.."

Contras: "They had one guy checking passports and he was being trained. Someone asked if there was anyone trying to get on the SF flight and a bunch of us raised our hands, but they didn't do anything. We had to run like OJ to make our flight. Not fun. Then the AC wasn't working while we sat there."

Prós: "Flight directly to Tampa"
Contras: "I did not like the passenger reclining their seat all the way back. this left me with no room to relax on a 10 hr flight"

Prós: "Staff were very friendly."

Contras: "The crew change the seat with a new boarding pass without my permission . They are not professional at all"

Contras: "Sits are extremy tight"

Prós: "I complain about the wheel chair in Frankfurt airport no have any and my mother she's 65 years cancan't speak English . She got help after 30 minutes. Really I am frustrated about lufthansa"
Contras: "I complain about the wheel chair in Frankfurt airport no have any and my mother she's 65 years cancan't speak English . She got help after 30 minutes. Really I am frustrated about lufthansa"

Prós: "food was excellent"
Contras: "no 'breakfast' specifically, other snack items were available"

Contras: "Frankfurt Airport is awful! Finding how to go thru immigration and being sent to three different places. Trying to figure out how to get to baggage claim. And the. Sorting out trains into the city. Worse than Charles de Gaul and I thought that was the real rock bottom."

Contras: "Took off late."

Contras: "Houve um atraso na saída de Munique."

Prós: "Entertainment options were good"
Contras: "Being in last row they ran out of food options for us and attendants were not very polite. Seat was less comfortable due to the tight spacing of the last row and having passengers "hangout" directly behind you throughout the flight."

Prós: "Great customer service!"
Contras: "Sometimes temperature is too warm."

Contras: "Flight delays,...."

Prós: "Very comfortable aircrafts from FRA to FAR and back. Nice service, nice staff"
Contras: "The food becoming worse and worse each time.. I think it is better to Lufthansa to reduce price of the ticket and do not serve such kind of burgers.. Or improve the quality of food if they still positioning as the one of the best airlines."

Prós: "Amazing service."

Prós: "Houve atrasos mas saídas"

Prós: "My highlight for the travel was the AMAZING flight attendant named JENS. He is a bright soul. Positive, sharp, witty, and humorous. Just what I needed on a 8 hour flight over the Atlantic."

Prós: "all the flights were on time, the service was wonderfull"

Prós: "We paid for extra legroom, if not the trip would've been very uncomfortable"
Contras: "I thought the food was very bad"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "The flight attendants were very kind and attentive. Our flight was delayed twice, once in Frankfurt for late luggage and the ground crew left without pushing back the plane, then again in Seattle for a plane on the tarmac on fire. A 10 hour flight turned into 14 hours but I still enjoyed it. There was plenty of leg room and the seats were very comfortable. The entertainment was very enjoyable and the meals were satisfying. For such a long haul Lufthansa made the time flyby."
Contras: "The crying baby a couple rows back. Also some smelly passengers that have poor hygiene."

Contras: "That my seat was broken the whole time. I have a spinal injure and need to rotate positions while sitting. My seat was broken and my back hurt badly."

Prós: "nothing"
Contras: "I fly Lufthansa several times each year. This flight was the worst I can recall. My husband and I purchased exit row seats for additional leg room only to discover that an additional row was added in front of us for people with babies. We were squished behind them with very little leg room. We were surrounded by several babies, all of them crying constantly; this was totally ignored by both the parents and the crew. I was ready to start crying loudly myself, wondering if anyone would pay attention to that. We ordered special meals online but were served regular ones. When I told the attendant that we should be getting special meals, he peevishly and defensively said "you should have told me". These meals are normally served without any special prompts, so I have no idea why he was so angry with me! The crew practically hid from all the crying babies and was avoiding our section of the plane for around six hours. No water served, no one checking on anything. Lastly, my suitcase was cracked and needs to be discarded. altogether: a horror."

Prós: "Everything but..."
Contras: "Took over an hour to get my bags at SFO after a 12 hour flight...."

Prós: "there was ice cream for dessert at night"
Contras: "- Delay > 2 hours and no info at gate at the time of planned boarding - unfriendly ground staff and chaotic check in - old 747, "entertainment 1970s standard - crew looked unkempt (like just out of bed), unfriendly to downright rude, my 85 year old mum was ignored repeatedly and ended up not getting enough fluids as a result - 1/8 crew members managed a smile on occasion - rushed meal "service", all they wanted was to disappear to sleep - crammed spaces - while it was announced "we have three different meal choices, you will have at least two choices" - ummm, no, it was pasta. Period. To be fair the pasta turned out ok. The morning dry ham and cheese bun was not, especially without any drink."

Prós: "Good entertainment and food"
Contras: "Could use a foot rest"

Contras: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Prós: "Absence of food"
Contras: "In flight service"

Contras: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Prós: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Prós: "Crew good and seat OK but not exceptional for business class"
Contras: "Food was average - main course could have been better. Range of movies ok but not great"

Prós: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Contras: "Move the drapes a few more inches back."

Contras: "Flight got cancelled"

Contras: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Prós: "The crew was amazing, flight on schedule and good entertainment."
Contras: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Prós: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Contras: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Contras: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Contras: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Contras: "The plane was very hot"

Prós: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Contras: "Flight cancelled"

Prós: "Amazing crew"

Prós: "Friendly staff"
Contras: "Security check at gate; No priority"

Prós: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Contras: "No downsides at all"

Contras: "No reading light in my seat..."

Prós: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Contras: "Less legroom, storage space, bad food, few movie options."

Contras: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Contras: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Contras: "old screens and entertainment system leg room to small"

Contras: "wasn't able to take the flight since I missed it"

Prós: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Contras: "No complaints about anything."

Prós: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Contras: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Prós: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Contras: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Contras: "You are almost always late!"

Prós: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Contras: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Prós: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contras: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Prós: "We got a meal for a 1h flight only"
Contras: "No entertainment but normal for this type of flight"

Prós: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Contras: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Prós: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Contras: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Prós: "Really friendly staff. Great service"

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "Pleasant flight"

Prós: "Comfortable seats. Warm plane with happy staff."
Contras: "Maybe a second sandwich option for food, not everyone likes cheese."

Prós: "on time, and with snow"

Prós: "In flight food was enjoyable"

Prós: "Service provided by the staff"
Contras: "The navigation of the entertainment system is not very friendly"

Prós: "Crew was very helpful.food"
Contras: "Food was not upto the mark."

Prós: "Loved the service...everything was excellent"
Contras: "The bus class seat was a bit narrow at the feet"

Prós: "Wider seat than most business class"
Contras: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Contras: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Contras: "magazines very dog eared and some badly torn"

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Prós: "Catering is ok"
Contras: "Seats comfort really old school"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Prós: "Speed, crew, and reliablity."
Contras: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Contras: "O uso de mascara não foi obrigatório"

Prós: "nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps."
Contras: "staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto."

Prós: "Amazing punctuality, both on the way out to Lisbon and on the return to London."
Contras: "Cannot really think of anything that needed attention on these flights."

Prós: "Pontualidade e simpatia da tripulação"
Contras: "Comida, vergonhosa. Bebidas ok"

Prós: "Service and comfort."
Contras: "It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian."

Prós: "Nothing."
Contras: "The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling."

Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"

Prós: "Excelente"

Prós: "The Tap flight was an hour late causing me to miss my connecting flight with Tap and my car rental. Attendant NO help. Sent me wrong place!!."
Contras: "Better flight attendants who know how to help. Never TAP again!!"

Contras: "O voo partiu com um atraso superior a 1 hora"

Prós: "Tripulação muito simpática"
Contras: "Atraso de uma hora"

Prós: "A comida era boa"
Contras: "Atraso de uma hora, assentos do mais desconfortavel que existe"

Prós: "Simpatia da tripulação"
Contras: "Atraso no voo"

Contras: "Pontualidade e simpatia"

Contras: "Um atraso muito nenor"

Contras: "Not enough space for hand luhggage. Changed gate very short before boarding. No gluten free meal available on board."

Prós: "Crew was caring and attentive to plane cleanliness. Smiling, friendly, yet, fully professional."
Contras: "Company plays games with attractive low fares but extra charges for seating and luggage"

Prós: "on time, food"
Contras: "I asked male attendant for pillow and blanket , he said no!!!!!!!!!!! foot rest would not stay in upright position, I could not remove remote from back of chair, outlet for headphones was broke."

Prós: "It was on time."
Contras: "90 euro per bag!!!! Outrageous. Never again TAP."

Prós: "Nothing went wrong so it is good enough for me"

Contras: "Pouca experiência da tripulação"

Contras: "Ontem tripulação pouco experiênte"

Contras: "O katering tem de ser melhorado, não se justifica pagar 1180 euros ida e volta e comer uma Sandwich básica!"

Prós: "A tripulação era competente e simpática!"
Contras: "Aeroporto sem meios de embarque"

Prós: "unexpectedly comfortable seat on this particular flight, unlike my previous flights to/from USA"

Prós: "Tudo óptimo."
Contras: "Política de bagagem alterou e eu desconhecia. Preço do lugar escolhido caríssimo. Preço do vôo elevado. Para voo não lotado."

Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."

Prós: "Pontualidade"
Contras: "Nada de mau a apontar"

Contras: "Atraso"

Contras: "Vôo com atraso."

Prós: "The tripulation are very nice people."
Contras: "The space between seats are small."

Contras: "Food was terrible ! Please change the menu ...."

Contras: "Atraso de 1h30m"

Prós: "chegar a horas"
Contras: "comida"

Prós: "Nada"
Contras: "Tempo espera"

Prós: "Hoje em alternativa a horrível pasta de atum fui surpreendido com um wrap vegan - estava bom ! Embora muito desadequado para crianças ...."
Contras: "Como sempre TAP = voo atrasado As justificações (desculpas) são as de sempre) : Restrições no tráfego aéreo, problemas no embarque, congestionamento, etc"

Prós: "There is enough space between seats. Good selection of movies."
Contras: "Luanda personnel refused to check luggage lad to mxp even when the other flight was also TAP. We had to pick up luggage and recheck in LIS."

Contras: "Delay and food - terrible"

Prós: "Tripulação excelente, atenta às necessidades dos passageiros e prestável"
Contras: "Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música"

Prós: "Cancelled flight. Charged for bags even though we prepaid for them."

Contras: "Atraso como sempre .... E pergunto : acham que atum é uma refeição que se ofereça as 9:00h da manhã ? Pois ... tal como eu a maior parte dos passageiros recusou (seria menos mau apenas um cockie)"

Prós: "Nothing, missed the connection"
Contras: "No flight to Faro during late arrival from"

Contras: "Atraso do voo, mais de 5 horas de atraso para a hora de chegada prevista, com uma espera de mais de 2 horas dentro do avião"

Prós: "Pontualidade ! (O que infelizmente é pouco comum na TAP)"

Contras: "Voo atrasado mais de 3h ! Muito mau com mudanças constantes de hora"

Contras: "Atraso de 3h e meia, isto não é normal!"

Contras: "Flight delay"

Contras: "Conforto"

Contras: "Atrasado como sempre... uma vergonha"

Prós: "No delays and much nicer staff than last time."
Contras: "Seats are very tight and legroom is very limited, specially when person in front of you recline the seat. Also, you feel the hard plastic in all your bones.. more cushions will be appreciated... Specially for an 8 hours flight."

Prós: "I could not get on the flight, so nothing."
Contras: "I didn't get any info that I needed to register my info with Greek government 24 hours beforehand due to COVID. Very poor customer-service."

Prós: "Crew"
Contras: "Check In and boardung"

Prós: "Without previos announcement"

Prós: "Hassle free boarding. Considerate crew."
Contras: "The seats were uncomfortable."

Contras: "If one has not checked in in advance on internet, one is to pay 5 euro pro person at the check-in desk. This information should be communicated to the passangers in advance!"

Prós: "The crew was very helpful"
Contras: "It took forever to get our boarding pass because the system at the airport had problems for us .We were about to be late for the plane and not even go on the trip"

Prós: "good price; flight and baggage arrived on time"
Contras: "Really long line at the airport even though virtually everybody does check-in ahead on internet. Found it unpleasant and stressful to estimate luggage weight and pay for checked baggage online due to heavy $ penalty if you wait until you get to the airport. I believe this is done so that they don't have to staff the airport check-in desks more adequately. Seats were not comfortable (not much cushion) and leg room was tight."

Contras: "The entretaiment"

Prós: "I liked it all"
Contras: "The flight was 1,5h late so we had to call off our planned dinner trip to Freising between connection flights"

Prós: "The entertainment"
Contras: "They delay the flight and boarding was very disorganized"

Prós: "quite new plain"
Contras: "Horrible comfort on the plain, too less space for legs, very uncomfortable chairs! Too hot inside, nothing to do in the 4 hrs flight time, no entertainment."

Prós: "Not much."
Contras: "Took my carry on onto the plane, it barely didn't fit in the overhead, I was told it would go under the plane. The bag was never put on the plane, and therefore I had to ski the next day in my jeans and utilize only what I had on my person in a new place I'd never been. Of all the times to lose a bag, you'd hope it wouldn't be on a 3 day trip deep in the mountains of Austria when you're by yourself. How could you take a small bag from inside the plane and then not put it underneath the plane minutes before take off? Horrendous."

Prós: "The crew and food were very nice. Unfortunately, getting from Point A to Point B was a struggle."
Contras: "They didn't leave enough time for connecting flights (we touched down at the same time my connecting flight was boarding), and screwed over a lot of passengers by last-minute not sending their luggage to the connecting flight. I lost my luggage and still haven't found it."

Prós: "Delayed for two hours, that's ok but not being able to locate the luggage is a great discomfort and stress"

Prós: "Crew management of the situation, reserved a hotel with a breakfast for the whole passengers. that was nice but still .!!!"
Contras: "Flight delayed for more than 1 hour first, then we boarded late, then they asked us to get down the flight (because of weather problems) we ended up in a hotel sleeping unitl the day after (12 hours overall)"

Prós: "My husband and I are both tall people, over 6 feet and this was the smallest most uncomfortable seats we have ever been in. We were put in the very last seat and couldn't even fit our legs in. Then when the person in front of me tried to put his seat back I was in so much pain I had to ask him to move it back up. They also wanted to charge us $120 for a bag when our flight was only $100, which was ridiculous! Thankfully the staff was nice enough to waive that fee for us."

Prós: "When we arrived at the airport and went to the counter of Air Berlin turned out that the card is returned not including luggage. The flight from Tel Aviv to Berlin included a suitcase but not from Berlin to Tel Aviv. We paid 120 euros for luggage, although we have not seen an invitation not have paid everything in advance. No one tried to help us, and to explain and attitude was cold and arrogant."

Contras: "Caused damaged to my luggage and I reported and sent all the documents needed. It's been two weeks and the company still hasn't contacted me."

Contras: "No service at all."

Prós: "Service is great def gonna use them more !!!!"

Prós: "Quick, smooth flight"
Contras: "I ended up paying 60 eu either way for my bag"

Contras: "No food, no entertainment"

Prós: "AirBerlin has always been a lovely little airline. Wonderful crew and pilots all around. A bit more expensive than the low cost carriers, but better flight times and a normal flight experience (or what used to be normal) was their forte."
Contras: "What I don't like. They don't know what they want to be. Not the crew or pilots, the executives. In September AirBerlin changed their policy of serving 'free' food on flights. I understand that they are competing with the Low Cost carriers (especially as O'Leary has set his sights squarely on AirBerlin), but charging flights that cost more than double of a low cost, yet offering the same experience of a low cost is a sure way to lose customers. Case and point: Flight to Vienna, we were offered complimentary sandwiches and drinks. Return flight, they charged for drinks and food. Which is it, AirBerlin? Either do complimentary food and drinks and keep your customers or keep you fares the same, charge for drinks and food and lose customers. But doing both with no rhyme or reason shows that those in charge do not understand their business."

Prós: "Never did I feel that I was being mobbed at the check in this way before . The guy pretended to help but instead only was doing things harder for every body. He was asking to repack for unclear reason. Forcing people to open their suitcases on the counter to move one item from one bag to the other. Charging for a back pack the size of a personal handbag. Then on board water is 3 euro for a small bottle. Only toilet paper was for free . never again !!!"

Contras: "The landing. The pilot left a dent on the runway."

Prós: "The amount of care from the crew was enough to give 5 stars, but there was also good choices of movies to watch, and no troubles while boarding."
Contras: "The seats can be a little small for someone who is 6'4, but that is my burden to bear. It was a little hard to check in online prior to getting to the airport."

Prós: "Plane was clean and comfortable. Service was pleasant. Waiting area was also comfortable and signage was good. Check in was simple."
Contras: "Flight was delayed and boarding process was disorganized. Luggage took awhile upon landing."

Prós: "Flight boarded, departed and arrived on time. Flight attendants friendly and professional. Plane clean."
Contras: "No beverage service. Having to leave terminal A and go through security again at C."

Prós: "Flight arrived on time despite late departure. Friendly and professional staff."
Contras: "Having to depart terminal A and go through security again at terminal C"

Prós: "AB is a new efficient carrier that delivers what it promises"
Contras: "The rules on luggage are very hard to find and punitive if you violate them. We had to pay 60 Euro to check a bag. However if we had chosen to do so when we booked it would have been 30. You can't do this when you check in online when you likely know what you will be taking. Service desk is sympathetic because many make mistake."

Prós: "Good short flight, with free drinks/snack"
Contras: "It was all fine"

Contras: "Air Berlin lost my luggage. Plus they don't pick up my call to their customer service. They are extremely poor in this regard."

Prós: "Quick flight with good service"
Contras: "We were shocked by outrageous fees for checked bags -- 60 EUR for one piece that other airlines consider carry on. More than the ticket itself! Watch out for this. Wish kayak had included this info somehow."

Prós: "No real problems with the flight, but nothing stands out as particularly good"
Contras: "I really don't like being charged more than 30 EUR to choose my seat when I am careful to check in as soon as it is possible to do so. It's a strong disincentive for me to choose AirBerlin the next time I fly."

Prós: "Seats were comfortable leather, they served drinks and your choice of sweetbreads savory snack, flight was short, and we didn't have to go through passport control because we were traveling between two EU countries."
Contras: "No entertainment but flight was so short it didn't matter"

Contras: "Having to wait several hours to confirm my booking. I wanted an immediate confirmation my flight was booked as my associate did."

Prós: "Very prompt and curtious staff. The flight was smooth and I was seated in an exit row, so there was plenty of room."
Contras: "We had to check baggage last minute and it was very expensive, but we could have purchased tickets with baggage, so just be aware if you have luggage to purchase in advance. Also, only 8 kilos allowed as carry-on, mine was small enough but too heavy... :( Boarding in TXL was crowded with other flights leaving in the same area, but we got on with no problems."

Prós: "Nice flight, fairly standard. Met expectations, crew was very nice and snacks better than average"
Contras: "Boarding was a bit disorganized; did not use groups listed on tickets."

Prós: "Eventually arrived at my destination"
Contras: "Air Berlin is ready for closing their business. They have no idea of what they are doing and it's the worst airline I've ever flown."

Contras: "Delayed for two hours with no explanation"

Prós: "Not much"
Contras: "I had missing items when I landed back in Munich. The staff took clips off my bag and water bottle. They are climbing clips so they can't just fall off. I asked baggage representive and she said nothing they can do. So I lost 30 euro on clips. SO GERMAN. !!!!"