Encontra voos baratos de Gran Canaria para o Funchal

Prós: "Very friendly and cooperative crew. Entertainment is well upated with latest media."
Contras: "Nothing"

Contras: "There was a half hour delay which no one could explain. Made transfer in Zurich really difficult."

Contras: "Flight was delayed an hour so we were rebooked. Spent extra day in Zurich, and missed our hotel reservation in San Francisco. San Francisco was not our final destination. We had to fly for more than 24 hours in one day(time change). We missed part of our family function. It's been an exhausting trip"

Prós: "Great entertainment and food- all excellent."
Contras: "Uncomfortable, small seats in Economy."

Prós: "most of the flight attendants were excellent except one particular one who was basically yelling at passengers. she had a a logo or a badage on her that identifies her as a manager or a crew lead. she had poor manners and need major improvement"
Contras: "the seats are small and very small space in comparison to Lufthansa"

Prós: "The crew was very friendly. Family line was nice when travelled with the little ones."
Contras: "I It will be helpful if the Gate information available within 6 hours of the flight. We don't have gate information and our flight within 3.5 hours. But overall wonderful experience."

Contras: "Vôo atrasado 2h. As minhas 2 primeiras experiências com a saída foram péssimas. Houve sempre atrasos. Perdi a conexão por causa do atraso. Não houve o cuidado de deixar sair os passageiros com conexão primeiro. Nem havia staff do aeroporto para ajudar os passageiros a chegar ao outro terminal. Fiquei num hotel 2*. Pelo que ouvia da swiss nunca pensei que fosse ter uma experiência tão desagradável"

Contras: "Vôo muito atrasado sem conseguirem assegurar a conexão. Não houve nenhum staff a acompanhar nos, nao nos deixaram sair em 1o do avião. Não houve esforço da parte da swiss em garantir que conseguiamos embarcar. Primeira vez com a swiss nem tão cedo volto a voar com esta companhia"

Prós: "Nada"
Contras: "Voo com atraso de 40 minutos. Não deixaram os passageiros com conceção sair primeiro. Não havia ninguém para nos acompanhar. Ninguem sabia dar informações viemos para o hotel sem bagagem porque ninguém sabia quando chegava."

Contras: "Não pude fazer o vôo por falha grave da swiss que atrasou e não teve o cuidado de fazer com que os passageiros chegassem à sua conceção atempadamente. Senti-me muito desamparada."

Prós: "I liked how nice the crew was."
Contras: "I didn’t like how check in took a very long time. And they made me check in my carry on when it fit the restrictions and the overhead bins on board were not full."

Prós: "The food was actually really great and the attendants were super responsive/friendly! Even in coach, the seats were comfortable."

Contras: "Swiss Air allowed us to book a flight with 45 minutes to connect. First flight came in a few mixtures late, but then we had to wait our long turn to deplane, get on bus and wait for it to fill up with all slower passengers, drive to terminal, make it through passport control, take train to other terminal, and run 20 gates down where they were looking for us. We made it with 1 minute to spare from takeoff. They knew our bags were connecting and they made it. If they could've expedited our passage with a club car it would have been excellent."

Contras: "It was torture in the cramped seats"

Prós: "We left on time, arrived on time. Flight went well despite lasting over 10h30"
Contras: "Two of the flight attrendants in our area were in a bad mood and it showed."

Contras: "Boarding was not clear! We were waiting for an announcement and none came. We got up when we saw the seating area clearing out. Earlt day International departures are sheer madness. The Check-in and security lines were crazy. Will take later flight next time."

Prós: "good availability of food"
Contras: "seats did not have much space at all. Legs constantly squished and there was no room to move them the whole trip. not much movie selection available."

Prós: "Eu gostei de tudo muito agradáveis pontuais muito bom"
Contras: "Eu não gostei da comida porque não hove"

Prós: "The seats would recline too far so that people behind would get their range of motion uncomfortably limited."

Prós: "Left on time, arrived on time, more or less."
Contras: "packed in like anchovies in a tin."

Prós: "All of the flight crew was personable and ready to accommodate any need we might have. Before we could ever get hungry, the staff was coming down the aisle with another serving of pretty good food!"
Contras: "We did have to wait on the plane for an hour after boarding, but I believe that was mostly due to wind."

Prós: "The attendants and food were wonderful. One attendant gave me ice for my swollen ankle"
Contras: "Cramped in economy"

Contras: "Boarding is a mess There is no order at all That delays the flight"

Prós: "Efficient check-in, boarding and on-board experience. Great seat and entertainment. Food also very decent."
Contras: "I find Swiss’ pricinh policy for on-board internet totallh ludicrous and an outright insult. Also, I sometimes appreciate a bit more empathy in the way things get announced - no announcement for security video or when they disrupt a movie with their Swiss commercial clips - they just turn it on. Not abtreat experience."

Contras: "The airline changed a seat reservation after I paid for it. The Swiss support staff told me on the phone they would call me back. They never called back. I called again and was told the seats are changed and I can’t do anything anymore. The return flight seats also disappeared from the reservation. I had also paid for it. The support staff when I called again put back the seats for my return flight. I tried to check in online. Not working. Tried at least 50 times. Not working. Called the support staff. They told me to call the check in support center. I called the check in support center at least 50 times where mi was told the staff are busy and could not answer the call. I called at 6:00am next day where I was told by the check in support staff that my ticket had an issue which they did not know exactly what was the issue but prevented me to do a check in. I drove more than 2 hours to the airport where finally I could check in but I was told that my return flight seats had disappeared again. They managed to put them back again. I hope this time it’s finally ok. The support staff on the phone told me I could get reimbursed for the seat reservation I had paid for for the on going flight. The Swiss staff at the airport told me there would be no refund. Swiss is terrible"

Prós: "Nice crew, nice plane"
Contras: "Late arrival at Dubai, late departure and late at final destination...No information given to passangers!"

Prós: "Friendly and high quality service"

Contras: "no light over my seat and I reported it before the plane took off. the plane was old, the entertainment system not as expected - really poor"

Prós: "Flight was good"
Contras: "There was a one hour wait to get through passport control and go to the gate beyond the security check point."

Prós: "Flight itself was good for a shorter international flight. Dim cabin lights for early morning, crew providing plenty of drinks and snacks."
Contras: "For international travel, I’m always told to get there 3 hours before. For this trip we checked in but didn’t have access to a printer so needed a boarding pass. We wanted to carry on luggage so just needed to print the pass. Swiss was the only airline that wasn’t available on the check-in kiosks. The front desk staff didn’t arrive until closer to 1.5 hours before check in so nearly theall passengers were in a huge line to get passes and check bags."

Prós: "Crew was great. Flight kept time. Safe trip. Thank you."
Contras: "Entertainment failed on both my seat and the lady next to me. On top of that they secrectly charged $10 extra on my card after my flight! I already got the ticket and paid extra luggage- what is the extra charge for?? The lady at extra luggage tried to overcharge me as well! Had to refer her to your website! I need this excess charges reversed. I demand an explanation!"

Prós: "The food was surprisingly good and the onboard crew was very nice and friendly. The seats seemed slightly more apart than on Lufthansa."
Contras: "The entertainment unit at my seat was really hard to hear, and from what I heard around me it seems like it's a problem at many if not most seats."

Prós: "On time departure. Nice crew Meals were fine for airline food. Would take again."
Contras: "Tight connection on Zurich."

Prós: "Entertainment"

Prós: "I liked everything except my luggage"
Contras: "I did not like the way Beatice of Swiss Air in Zurich completely rushed me at the gate without trying to talk to Mr. Mueller at checkin 1. I told her that He had starte an ardious process in recovering my luggage. She visibly tried to rush me through the process and told me there was othing that could be done. It felt really ugly to be lied to right to my face, when she diditn try to connect with someone from her own staff who had tried alot of heard to work to help me rectify the luggage question. For all we know, my luggage was in Zuruch, and her actions impeded the luggage from getting onto my plane."

Prós: "We actually did not fly with Swiss Airlines to Thessaloniki. Our flight was re-booked on another flight the following day with Aegean."

Contras: "1h45 departure delayed with no compensation."

Prós: "We had two flights with Swiss and the first one left half an hour late, meaning we only had about 10 minutes to connect to the next one. Instead of sprinting through the airport, a man was waiting for us immediately outside the plane. He got our luggage right from the cargo, drove us to another man who stamped our passports, and then drove us to the plan just in time for takeoff. It was incredible service and everyone was super friendly. We so appreciated them making sure we caught our connecting flight!"

Prós: "Good entertainment variety. Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly."
Contras: "Letting us know about the delay prior to boarding could have allowed us to use our time better. Instead we sat at the gate and in the plane. Seats (economy) a bit closer to each other relative to other planes and the armrest does not fully go up which does not allow us to use space as much as possible."

Prós: "Food usually was very bad on SWISS flights' econ class, this was surprisingly better (just better, not good). Staff were professional and polite though they spoke very loud even when most people around were asleep."
Contras: "At check-in counters, staff managing the queues did not speak English at all, same thing at the security check queue, only Spanish speaking. There should be some clearer instructions of how and where to queue at boarding. Everyone just wanted to cut queue."

Prós: "Once boarded we took off pretty quickly, crew were extremely nice, food was great"
Contras: "The boarding process was messy, couldn't tell economy from business lines, no entertainment at all."

Prós: "The food, the crew, and the smooth landing"
Contras: "The seats. Kind of uncomfortable"

Prós: "Good service from attendants."
Contras: "Not enough leg room. Uncomfortably cramped. Very cold plane. Would have preferred an actual Swiss meal."

Prós: "Spacious and good food"

Contras: "The plane was old and the bathroom was really dirty"

Prós: "Always replacement"
Contras: "None"

Prós: "Boarding, friendly crew"
Contras: "No tv, but short fligh anyways"

Prós: "The staff was wonderful Pleasant, quick with requests , very professional"
Contras: "I get motion sickness and found it strange they no bags were in the magazine pocket. Had to ask for it and wait"

Prós: "Excellent service ans quality flight"

Prós: "The crew was great"
Contras: "the food"

Prós: "Nothing"
Contras: "Being able to go home"

Contras: "no air circulation during taxiing"

Contras: "Not having to wait in the hot line. It is terrible that you cannot pick any seat if you buy economy. And the economy seats are tiny!!! The rate for checking in baggage is more expensive than other airlines. Food was terrible: both for dinner and breakfast had plane awful sandwiches . Not traveling iberia again"

Prós: "One lady was so mean when I asked her a question ."
Contras: "Be more smiling and helping customers when needed"

Contras: "Need more than 2 beverage services in 8 hour flight. Need air flow control at seat."

Contras: "Mucho frío y baños muy sucios."

Contras: "Não apanhei o voo."

Contras: "Não apanhei o voo."

Prós: "The crew was good. Seat is ok, not very comfortable."

Prós: "The crew was amazing.The seats weren't bad but not super comfortable."
Contras: "The kosher food was excellent and delicious but cold.Our only complaint was that the boss of the crew laughing and making lots of noise when people were trying to sleep.It was great to see people so happy but not during sleep time.I loved the crew.They were very warm and friendly.Boarding was excell"

Prós: "Tudo"
Contras: "Nada"

Prós: "Tudo"
Contras: "Tudo"

Prós: "It was a direct flight"
Contras: "Ticket had no info on baggage allowance. Got charged $55 for one piece. Website has glitches that would not save passport info. Flight attendant did nothing. Did not ask people to have their seats upright during landing. No food or even water for a 7 hour flight unless you pay. Seat uncomfortable. Horrible experience."

Contras: "We were charged 100 Euros extra as they indicated the 2 pieces laugage was not included. They didn't respect the seats that where assigned in the reservation claiming we jus reserved the sits but didng pay for them."

Contras: "Had to want in aisle to go to bathroom while beverage cart took forever to get to the back of the plane. Line was 12 deep to get there."

Prós: "Not full, attendants went out of way to accommodate seating requests"

Prós: "Crew arranged to change seats so my left leg had an aisle."
Contras: "Boarding by groups was not followed, no one to control them, just a rush to gate. No discipline by Iberia. Reserved a seat on aisle of 3 seats side section so my left leg could stretch out after surgery but they changed aircraft type w/ only 2 seats on side without notification, so my right leg had the aisle."

Contras: "I had to call Kayak to get the confirmation code to check in online, as this was not provided by Kayak in their receipt for the eticket. Otherwise the flight was fine."

Prós: "The flight was short and smooth."
Contras: "Iberia put me on standby with no notification or explanation. My entire trip came to a screeching hault. The stress and anxiety of waiting to see if I got on a flight with my new fiancé was wildly inexcusable on Iberia’s end. I am incredibly lucky to have made it on but it is deeply disturbing that Iberia would rely on luck so heavily after screwing me out of a seat I payed a lot for. I would have missed my connecting flights and been stuck in Spain for god knows how long since they wouldn’t tell me other flight information. I am very worried about flying with Iberia again."

Prós: "Smooth travels , good on board service , clear directions , clean"
Contras: "No negative complaints"

Prós: "Quick boarding"
Contras: "The lack of water offers during the flight"

Prós: "The airplane was clean"
Contras: "I don’t like when airlines make you pay even for water......"

Prós: "Good, quick flight!"
Contras: "Being told that we could not bring cabin luggage on board with us when there were empty seats and luggage space around us."

Contras: "Crew wasn’t unfriendly , no food was provided"

Prós: "I didn t like when a chose to fligth in Latam and thrn chance for iberia"

Prós: "Staff was very nice There was a medical emergency that deleted our deplaning Passagers were concered regarding their connection The medical staff was still on board when we deplayed"
Contras: "I was not able to check in on line Had difficulty in getting a contact phone who dismissed my concerns Just said show up two hours before Good thing I went earlier since Ben Gurion has long lines for security before one gets to the ticket counter"

Prós: "Current movies, fliggt attendances were nice."
Contras: "Restroom got dirty, nobody cleaned them in the whole duration of flight."

Prós: "Relatively cheap flight"
Contras: "Zero legroom. My legs were in aisle."

Prós: "Turist class is now low cost class too"
Contras: "Overall a very uncomfortable journey"

Prós: "The staff was very friendly, polite and attentive"

Prós: "Flight attendants were very nice."
Contras: "Boarding is a hot mess, and you stand in line forever for nothing. Food never has a vegetarian option - it's 2017, time to change that.The movies are the same traveling west and east. Lastly, the power station at my seat did NOT work."

Prós: "On time or early"
Contras: "Cramped quartrrs, plastic food."

Prós: "Entertainment was nice and the rise was very smooth."
Contras: "N/A"

Prós: "Nothing."
Contras: "I left a day later. No effort made to change flight."

Contras: "The flight was cancelled at the last minute due to a hurricane. Both British airlines and Iberian airlines posted conflicting information as to the flight cancellation, hence affecting hotel reservations and proceeding flights. The whole process has been a nightmare. I will have serious reservations booking future flights with either airline. Very disappointed !"

Contras: "Flight was ontime and food was good"

Prós: "Entertainment was excellent. I appreciated the blanket, headphones, and pillow. One of the staff was very rude to the gentleman next to me because he asked for tea after she passed by with it the first time."

Contras: "After a delayed flight coming to Madrid, I was faced with an unbelievably long boarding control line, it seemed clear that I would miss my flight! Crew then stopped all people from going up to the security check point except those headed to London! But I was going to miss my flight to JFK also. This process was so poorly managed!!!! The crowd became very angry, some people even started pushing, yelling and becoming violent. I feared for my safety. I pleaded with a crew member to let me through, and eventually she did, but the process was frightening and chaotic!!!"

Prós: "Quick flight - the staff was great and prompt for boarding. They were really accommodating and friendly. The seats were comfy although small. I feel asleep numerous times with no problem, lol."
Contras: "There were no negatives with this flight. I felt it matched the pricing and what I expected."

Prós: "Legroom and cabin crew"
Contras: "Very bad check-in, families have priority...also if they have 16 years old "kids". They couldn't print the boarding pass for the connecting flight, no water, no coffee, dirty plane, my baggage arrived destroyed (open in half), they promised to ship it the day after and it was a lie."

Prós: "Do comandante que simpaticamente explicou o que se ia passando"
Contras: "Quando chegámos de Figari e fomos logo fazer o check in não quiseram aceitar-nos porque o avião estava overbooked e tivemos que esperar até todos os passageiros estarem sentados sempre com o risco de nao embarcarmos, o que acabou por não acontecer. A sugestão era ficarmos a dormir em Paris uma noite, apesar de termos as reservas confirmadas. No gate foram simpáticos mas a funcionária do check in era uma francesa incompetente e antipática, que nem sequer conseguiu encontrar as nossas reservas. Tivemos que ir a correr ao balcão da Vueling e ainda nos ameaçou que o voo ia fechar...enfim, uma experiência a não repetir"

Prós: "Good and beverage selection was great"
Contras: "Delayed departure I'm 6'4" and business seat is small Also crew should improve kindness and attention."

Prós: "Ok"
Contras: "Ok"

Prós: "Overall everything was fine. AA airport crew in St. Louis was amazing helping me with a mistake in communication"
Contras: "My flight itinerary was changed I received no notification of this change. Lost my flight. AA airport crew saved the day"

Prós: "Nothing in particular"
Contras: "Nothing"

Contras: "Iberia is not good at boarding"

Prós: "I did a up grade To bisnees an it was very disapointed"

Contras: "It landed with a very narrow window to my connecting flight"

Prós: "Not a full flight so I had to seats to speak out. Flight attendants were friendly and it didn't seem like a 10+ hour flight."
Contras: "I wish there was a quicker flight between LAX - Europe."

Contras: "O uso de mascara não foi obrigatório"

Prós: "Flight was on time. Seats were comfortable. Plenty of food was included in the flight. And service was good."
Contras: "Greater weight allowance for carry-on luggage."

Prós: "Pontualidade e simpatia da tripulação"
Contras: "Comida, vergonhosa. Bebidas ok"

Contras: "Late as always"

Prós: "The crew and personal were ok."
Contras: "They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment."

Contras: "We ended up with two center seats. Person in front put back her seat so I couldn't even fully unfold my service tray"

Prós: "Me gusto el trato de las azafatas y la comida estuvo muy buena!!"
Contras: "Deben mejorar la comodidad de los asientos"

Prós: "Fairly new plane with clean/comfortable seats"
Contras: "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"

Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"

Prós: "Boarding efficiency although the ... see below. Loved the salmon wrap and cheese 'n' biscuits"
Contras: "flight was delayed at check in and on the tarmac - 40 minutes. No explanation for this"

Prós: "Only the on board crew lived up to Tap's normal standard"
Contras: "Boarding chaotic in Copenhagen. Food very poor this time"

Prós: "Excelente"

Contras: "Real time information about departure and gate info for delayed flight would have been helpful"

Prós: "Nothing"
Contras: "They don’t even give glass of water in business class. Terrible attention."

Prós: "The Tap flight was an hour late causing me to miss my connecting flight with Tap and my car rental. Attendant NO help. Sent me wrong place!!."
Contras: "Better flight attendants who know how to help. Never TAP again!!"

Contras: "O voo partiu com um atraso superior a 1 hora"

Prós: "the crew did really made sure we had what we needed."
Contras: "Should have made an announcement that the 3g cellular coverage was turned on. Went on in the middle of the flight and had no idea. My phone was in the overhead bin and I thought it was off. When I landed I had an outrageous fee. Should be given a choice to use it or not."

Prós: "Tripulação muito simpática"
Contras: "Atraso de uma hora"

Prós: "Cod fish meal was nice! Lots of movie options, and the staff were nice."
Contras: "Foot rests would have been great to have. The boarding process was exhausting. A long line for another passport check (after the immigration check point) and the long bus ride to the aircraft."

Prós: "Everything was on time"
Contras: "Lots of hidden fees, horrible customer service, no flight entertainment available, seats were uncomfortable. Definitely would not recommend"

Prós: "A comida era boa"
Contras: "Atraso de uma hora, assentos do mais desconfortavel que existe"

Prós: "Great crew and good seat with enough space."
Contras: "Overall is fine !!!"

Prós: "Simpatia da tripulação"
Contras: "Atraso no voo"

Contras: "Pontualidade e simpatia"

Contras: "Um atraso muito nenor"

Contras: "Pouca experiência da tripulação"

Contras: "Ontem tripulação pouco experiênte"

Contras: "O katering tem de ser melhorado, não se justifica pagar 1180 euros ida e volta e comer uma Sandwich básica!"

Prós: "Superb food"

Prós: "The plane was comfortable the free drinks and food and crew were friendly."
Contras: "Can't think of anything!"

Prós: "A tripulação era competente e simpática!"
Contras: "Aeroporto sem meios de embarque"

Prós: "Tudo óptimo."
Contras: "Política de bagagem alterou e eu desconhecia. Preço do lugar escolhido caríssimo. Preço do vôo elevado. Para voo não lotado."

Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."

Prós: "Pontualidade"
Contras: "Nada de mau a apontar"

Contras: "Atraso"

Contras: "Vôo com atraso."

Prós: "In flight crew is really nice and respectful, seats were comfortable, clean bathrooms, in flight entertainment is good."
Contras: "Boarding at Lisbon airport was one of the worst experiences. Passengers were asked to line up at least 30 minutes before boarding started and it was hot in the terminal. As boarding started, passengers were split into groups by boarding zones...premium passengers boarded first as expected, then people with small bags. This is where the problem was because a group of four passengers who had one small bag (that could fit under seat) were allowed to go before passengers in boarding zones A/B. The whole idea is people who could fit bags under their seat would board first, but the tap team made a mess and allowed many passengers with large bags in as well. I was one of the last ones to be boarded and stranded on the line for over 40 minutes with my backpack...after traveling for a month and being delayed in Rome, last thing you want is stupid mistakes like this to cause you stress."

Prós: "Nothing to like. Rude staff."

Contras: "Food was terrible ! Please change the menu ...."

Contras: "Atraso de 1h30m"

Prós: "chegar a horas"
Contras: "comida"

Prós: "Nada"
Contras: "Tempo espera"

Prós: "Hoje em alternativa a horrível pasta de atum fui surpreendido com um wrap vegan - estava bom ! Embora muito desadequado para crianças ...."
Contras: "Como sempre TAP = voo atrasado As justificações (desculpas) são as de sempre) : Restrições no tráfego aéreo, problemas no embarque, congestionamento, etc"

Contras: "Delay and food - terrible"

Prós: "Tripulação excelente, atenta às necessidades dos passageiros e prestável"
Contras: "Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música"

Contras: "Atraso como sempre .... E pergunto : acham que atum é uma refeição que se ofereça as 9:00h da manhã ? Pois ... tal como eu a maior parte dos passageiros recusou (seria menos mau apenas um cockie)"

Contras: "Atraso do voo, mais de 5 horas de atraso para a hora de chegada prevista, com uma espera de mais de 2 horas dentro do avião"

Prós: "Pontualidade ! (O que infelizmente é pouco comum na TAP)"

Contras: "Voo atrasado mais de 3h ! Muito mau com mudanças constantes de hora"

Contras: "Atraso de 3h e meia, isto não é normal!"

Contras: "Paid for business and Seats did not recline, not was there any entertainment provided from a flight from Lisbon Portugal to Boston. This was not a business international flight although it was sold and advertised as one. Awful."

Prós: "Clean plane and friendly crew. Excellent landing."
Contras: "No entertainment system. SATA internet did not work"

Prós: "Simpatia da tripulação, assento espaçoso, voo sem incidentes."
Contras: "Atraso do voo, mas justificado pelas más condições climatéricas."

Prós: "Voo normal"
Contras: "Lanche pobre"

Prós: "Scam"
Contras: "Do not exit anymore"

Prós: "It was beautiful"

Prós: "Left and arrived on time. Friendly crew. Decent snack served early in the flight."
Contras: "No entertainment beyond watching the map showing the progress of our flight."

Prós: "Left and arrived on time. Friendly crew."
Contras: "No entertainment...could only watch the map showing our flight's progress."

Prós: "I had injured my ankle prior to my trip and everyone was so sweet and accommodating-"

Contras: "Expect major delays"

Prós: "Pontualidade. Tripulação"
Contras: "Assento avariado"

Contras: "Worst international airline. Old aircrafts, no A/V equipment, really bad food and service."

Prós: "Everything was smooth and comfortable."
Contras: "There is no in- flight entertainment."

Prós: "Everything was easy!"
Contras: "Everything was fine thanks."

Prós: "Nothing"
Contras: "Everything!"

Contras: "Boarding was slow and had people check in at the gate just to wait at the bottom of the stairs for 10-15 minutes in a hot stuffy area because there was no cobus available to transfer people to the aircraft! For the second time flying with Azores Airlines, the in-flight entertainment system did not work in all seats, only in some; of course not ours. Very disappointing and boring for long overseas flights!"

Prós: "I guess I liked that my flight was only delayed for 1 day rather than 3-4 like other people!"
Contras: "We arrived at Logan airport to find a mass of people waiting to check in for the flight. Turns out, Azores Airlines flights had been being cancelled all week and many people had been stranded in Boston (and likewise in the Azores) for days. The local news was even filming a story about the mess while we were there. The monitors above the check in desks did not have any information and there didn't really appear to be a line. No employees were around to explain what was going on. Eventually an announcement was made that our flight was cancelled and to come back the next day. Still no info on the monitors at the airline desks or on the main airport arrivals and departures board, which continued to show the flight as on time the duration of our time at the airport. I had the app on my phone which also showed the flight as being on time. After the cancellation announcement people stayed in line to get hotel vouchers, but since my husband and I live in Boston we weren't sure if there was another part of the process to get new tickets issued or something. After waiting a long time in which the line never moved I was eventually able to check in with an employee who said we didn't need to do anything, just come back tomorrow. When we got home we were able to catch the news broadcast mentioned earlier in which passengers from the earlier flights were explaining how they kept being told to come back to the airport day after day and nothing happened, so I wasn't reassured! The next day we arrived at Logan and things started out smoothly. We were able to check in and get through security. The flight got delayed a few times after that. Boarding was a mess. People started lining up. While we waited, we noticed people at the gate desk in line. It turned out to be people getting reimbursed for their taxis. There was no announcement made and I think this delayed things further since they didn't start this until boarding was starting despite having had hours to do this prior! After people were already lined up to board it was announced that they would board by "sequence number" on the ticket so we stepped out of line only to have them not check numbers at all. In the end we took off about 26 hours after we were supposed to. The flight itself was a sort of charter flight, the airline basically rented a plane and crew to get us over to the Azores. However, we did take the Azores Airline flight back so I know the food would have been mediocre and there wouldn't be in seat entertainment. I would love to return to the Azores but I'm not sure I would unless Azores Airlines steps up their game! Definitely get trip interruption insurance! We were thankfully able to get reimbursed for accommodations and rental car missed days."

Prós: "Crew was professional. Flight was on time. Food was decent and seats were comfortable."
Contras: "Long flight for no entertainment. We were fine with kindles, without would have been a long boring flight."

Prós: "The flight itself was fine."
Contras: "The process of checking in for this flight was horrendous. First of all, I was planning to carry on my bags and check in online. However, the online system wouldn't let me print my boarding pass, so I had no option but to wait in line at the airport. I arrived over 2 hours before my flight, and the scene was jaw dropping. The line to check in on Azores Airlines wrapped all the way around the terminal and was divided into three separate sections so that people could continue pass through the airport. There was no Azores Airlines staff to be found to provide directions or manage the situation, so people kept going into the wrong lines not knowing what the heck was going on. It actually turned out several people had waited in line for an hour for a different flight before realizing they were in the wrong line. Anyways, after a mind-numbing, almost two hour wait, I checked in and went to my gate. The whole flight was delayed since the check-in was so slow. I have no idea what the cause of such a terrible check-in line was, but the Azores Airlines management at the Providence Airport are definitely doing something wrong, and I will avoid flying from there again at all costs!"

Contras: "The flight was delayed due to "technical issues" two hours. This seems to be a consistent thing with SATA and Azores Airlines. The crew was rude when my bag did not fit in the cabin and they had to move it, too."

Contras: "We were delayed again"

Prós: "generally efficient"
Contras: "bad food, no entertainment at all, did not come through offering water on long flight, toilet paper ra out in bathrooms"

Prós: "Nothing"
Contras: "See above comments"

Contras: "DELAYS, BAD CUSTOMER SERVICE, NO ACCOUNTABILITY."

Contras: "Long delay not on time"

Contras: "They lost my luggage."

Prós: "Smooth ride. The pilot communicated well. Food/drinks were good. Airline stewards were polite."
Contras: "The boarding process was disorganized"

Contras: "Didn't make it since the first flight was delayed for over 4 hours. Virgin did not help us with rebooking. Waiting on refund. No word yet. Very angry."

Contras: "Flight was cancelled"

Prós: "The crew was very friendly and boarding was pretty fast"
Contras: "No tvs for movies. To much drink were offered and a guy next to be got drunk and then was acting inappropriate"

Prós: "The flight crew was absolutely wonderful and very helpful with our 3-year-old son. He keeps asking to go on plane again because of how attentive they were and made his trip very enjoyable."
Contras: "No entertainment at all. The seats could have more recline as it was an overnight flight and nearly impossible to sleep. The trays for business class are so close that it is awkward and uncomfortable to use."

Prós: "Food was good. Full dinner and breakfast"
Contras: "Made us get off the plane in Azores but would not let us in to shops and cafe. Meal not served till 11pm. Seats very narrow."

Prós: "Very very very budget. Old aircraft, poor service, overall negative experience."
Contras: "The seats were very cramped, small and poor. The staff was unresponsive. The lights were on all night (red eye!) and the meal service was unnecessary (12 midnight?!)."

Contras: "Was too tired and worn out to really care after the long delay. Won't fly this airline again."

Contras: "The 12 hour delay without being told why. We would be told we would leave at a certain time and then it was cancelled, told a different time and it was cancelled, and told again, etc was suppose to be in Lisbon in the morning, arrived in Lisbon near midnight."

Prós: "Happy for the incoming Barcelona passengers to make this flight. Ticket agent told us how to snag a couple of free seats, once everyone on board, so we could stretch out for 5 hr. flight. They serve brewed tea!"
Contras: "One hour late departing made for an extra long day of traveling. Be prepared for boarding a bus at gate to get to plane."

Prós: "Doss improved from first experience but still mediocre; staff friendly overall"
Contras: "Late departure, affecting connecting flight"

Prós: "Friendly"
Contras: "Slow"

Prós: "Crew was attentive and it was a direct flight"
Contras: "There was very little room in the seats. It was terribly uncomfortable and made worse when the seat in front was declined"

Prós: "well im not an expert but , my flight was 2.5 h late , i understand thinks happen , but i believe is solution on that . On my job if im late my costumers dont coming back ( it is just how to control the time ) If we not can control the hours on the flights how we can control airplanes in the air ????!!!!!!!!!! Carlos Cristovao"

Prós: "Price, friendly crew"
Contras: "jammed in and not too comfy seats"

Prós: "We got home alive. It was the first on time flight we had during of 4 flights with Azores air."
Contras: "Seats literally had duct tape on them. Food was atrocious. They only entertainment was the old two prone headphones and 8 looping crackly audio stations. On a calm day landing in in boston we set down one side of the rear landing gear, then the other, and squiggled down the runway. As the pilot didn't touch down early enough on the runway he had to really jam on the brakes. It was greeted with a round of applause because landing alive with azores air seems to be worthy of applause by the regulars... Least legroom of any airline. Bathroom was disgusting after 2 hr. Toilet paper was seemingly wadded up and stuck back into the dispenser. Nobody ever got new paper. Ran out of paper towels as well..."

Prós: "Earlier TAP flight was late and caused me to miss my connecting flights."
Contras: "Flight was cancelled because TAP flight was 2 hours late in picking me up."

Prós: "Friendly crew, flight was comfortable enough"
Contras: "No entertainment or choice in meals"

Prós: "Fast boarding, on time arrival, qick baggage delivery. Lots of leg room. Friendky staff."

Prós: "The a330 was nice, seats had a good incline and cabin crew was very accommodating and friendly to me."
Contras: "In flight entertainment didn't work at all Food was bland, but somewhat on par with American carriers (low bar). But the ticket was pretty cheap. Very cold"

Prós: "The food was good. I enjoyed the flight. Though I've felt that I received less than I usually do from international flights but maybe just because this was shorter. No extra bull you don't need like an over night bag (that I've been given on other airlines for over night flights) but if you're expecting it, it may be a bit of a let down. My flight was just under 6 hours so maybe it's too short for that. They served a meal and a half. A full dinner, dessert and appetizer with wine. A muffin with coffee for breakfast. The dinner was surprisingly great. I actually really loved it. The muffin was just a plain blueberry muffin purchased from the store. Just a quick half meal before leaving."
Contras: "Well I had planned to go take a course in Porto which was the whole reason I bought this flight. I missed everything i came here for because of it. They reimbursed people and put people up in hotels, but not me. My trip was ruined essentially due to the cancellation of my first flight but the flight itself, when it did go, was good."

Prós: "Direct Flight"
Contras: "Mediocre Food No gate for the plane in Boston or Lisbon, so you need to be shuttled to the plane. Entertainment system not working. Late leaving. Delayed landing (not their fault?) Too much money when compared with other, better airlines."

Prós: "The friendly staff and free food and drink."
Contras: "There was no entertainment."

Contras: "We were boarded on a plane that was hot like an oven!!! There was no AC, not even a fan. I felt like in sauna!!! We were told that the AC can only be turned on after the engines start. We were waiting on a plane in this incredible heat for about 40min after which we were told to go back on a bus and back to the terminal. After another hour we were put back on the same "oven" plane. By the time the AC started working another 40 passed even though this time the engines were started shorty after boarding."