Encontra voos baratos de França para Ilha do Pico

Prós: "Feel like reacist Company"
Contras: "I didnt like the treatment of the crew."

Prós: "Seats ok. Crew is super. Drinks offered"
Contras: "Nothing, AF rocks"

Prós: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"

Prós: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Contras: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."

Prós: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."

Prós: "Tripulação boa"

Contras: "Tell me i would misst the next flight and that my beg will not go to the final airport."

Prós: "Tripulação excelente."

Prós: "Incredible staff. Super polite"

Prós: "Flight was on time."
Contras: "In flight complimentary food and drink service could have been better."

Prós: "Excellent service"

Prós: "Arrived on time."
Contras: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."

Prós: "Red wine was excellent"
Contras: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"

Prós: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Contras: "See above. Overall, very nice experience."

Prós: "Friendly attendants, entertainment variety"
Contras: "Comfort, food could have been better."

Prós: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Prós: "Air France has the best crews! They really go the extra mile."
Contras: "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."

Prós: "The crew"
Contras: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Prós: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Contras: "I didn't really use the in flight entertainment - the usual movies, tv etc"

Prós: "Nothing"
Contras: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"

Prós: "Over all pretty good for price."

Prós: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Contras: "The seat padding is rather thin."

Contras: "I ordered Asian Vegetarian Meal. But they served me only pasta."

Prós: "Absolutely everything perfect."
Contras: "Through my own fault I ordered a different seat instead of window seat. :)"

Contras: "No offer of snack with no egg in it."

Prós: "Ok"
Contras: "Nothing"

Prós: "The cabin crew were excellent"
Contras: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"

Prós: "I didn’t actually liked the entertainment"
Contras: "I just didn’t enjoy the entrainment."

Prós: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Contras: "no complaints"

Prós: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Contras: "Only 1 bathroom (toilet) for all of first class"

Prós: "The crew, the service, the food and beverages"
Contras: "The 3 hours delay"

Prós: "Nothing particular"
Contras: "Nothing particular"

Contras: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."

Prós: "Food was excellent and crew was very nice."
Contras: "Could not check in online before my flight and no zones to board just line up and go apparently."

Prós: "Crew was welcoming"
Contras: "Space between the seats was too small."

Contras: "My baggage was broken"

Prós: "Very old plane with very poor screens where images was horrible"

Prós: "We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip."
Contras: "The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick."

Prós: "The flight crew and flights itself were great."
Contras: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."

Prós: "Cabin Crew and food selections were top notch"
Contras: "Seat configuration as a first class ticket was awful. Same configuration as economy class but by leaving the middle seat empty constituted first class. I'm 6'-1" and missed the legroom...."

Prós: "I had a choice of movies, games and music that was very appealing. My concerns about not receiving the correct meal was handled professionally and promptly during the flight. I was surprised they couldn't discover I only ordered it for the second leg of my flight."
Contras: "Being placed into a window seat at 6' 5". Although I opted for general seating rather than paying for a extra leg room which is out of my budget. Not getting an aisle seat was disturbing at my height. Then there was the guy in front of me not willing to forego putting his seat back on my knees for over half the flight. It would be nice if the seat assignments for general boarding considered the height of the person being assigned."

Prós: "nice crew; excellent check in experience!"
Contras: "boarding in Riyadh is always a nightmare. and as many have noted, the seats are too close for the average size of many boarding in Riyadh"

Prós: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Contras: "Business class seats hard. Did not flatten out for sleep."

Contras: "Disorganised boarding with people allowed to bring on multiple and oversize bags that by the airlines own admission delayed departure"

Prós: "The crew were pleasant and most served with a smile. When I was at the back to stretch my legs, one of the crew asked if I wanted coffee or tea since I was not able to get some sleep during the long flight."
Contras: "I thought the seat seems a bit short but the leg room is ok."

Prós: "Pontualidade e simpatia"
Contras: "Os lugares atribuídos no check in online, que não pudemos alterar, apesar de ser efetuado com antecedência"

Prós: "there were problems getting the tickets issued in Rome. the worker at checkin kept us for 20 minutes without telling us what was going on. the flight left the gate on time, but then we sat for an hr before leaving. no information was given as to why the flight attendants were rude. after landing we sat for an hr on the runway waiting for a gate to be available."

Prós: "I have been Flying Blue platinum for six years in a row. I often wondered why I never got a complimentary upgrade... Well, I can no longer complain: I was very kindly invited to move across that curtain. Of course, in short haul (2-hours+) A321 flights, all seats are created equal, business or main cabin... But the attention was there, excellent service, and gourmet food too. The whole experience was great. I'll go on flying Air France with fewer regrets."
Contras: "Nothing"

Prós: "The flight crew was excellent in accommodating the passengers. One specific flight attendant was very patient in dealing with a continuously demanding passenger by being helpful and firm at the same time; a difficult combination of skills."
Contras: "The ground crew in CDG was very disappointing and unprofessional and very specifically in the luggage area. When I was told that my carry on luggage exceeded the allowed weight I argued that my luggage was weighed in Cairo and that it was less than the 12 Kg allowed weight. The Air France attendant then waved with annoyance to speak with her supervisor. When I approached her supervisor, who was speaking with another Air France employee, she looked annoyed and said just just to to booth #7 or 8 that handles excess luggage issues. My reaction is to avoid traveling through CDG in the future and I will focus on flying with Lufthansa."

Contras: "O uso de mascara não foi obrigatório"

Prós: "Great customer service!"
Contras: "NA"

Prós: "Food"
Contras: "I didn’t have time to make my second flight. This ruined our first day of vacation, completely. Not happy!!"

Prós: "Amazing punctuality, both on the way out to Lisbon and on the return to London."
Contras: "Cannot really think of anything that needed attention on these flights."

Prós: "Pontualidade e simpatia da tripulação"
Contras: "Comida, vergonhosa. Bebidas ok"

Prós: "Average friendliness of crew, paying for extra leg room seat is a must"
Contras: "Food with a taste, rather than dull"

Prós: "Food was great, seat was amazing"
Contras: "Boarding was done by bus and it took too long and it want comfortable"

Prós: ":("
Contras: ":("

Prós: "The price."
Contras: "Starters, main course, etc where very odd combination of flavors and therefore not at all appealing. Don't provide beverage service in Business outside of meal times. Seats good but space is restricted. Feel closed in."

Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"

Prós: "Excelente"

Contras: "O voo partiu com um atraso superior a 1 hora"

Prós: "Tripulação muito simpática"
Contras: "Atraso de uma hora"

Prós: "Great food!"

Contras: "No complaints. Good flight. And we were surprised to get a snack pack on such a short trip."

Prós: "A comida era boa"
Contras: "Atraso de uma hora, assentos do mais desconfortavel que existe"

Prós: "The crew were very friendly, a nice and relaxed flight and they gave out complimentary food and coffee which was brilliant"
Contras: "Flight was delayed which was out of their control"

Prós: "Very modern aircraft, good (but not excellent) food, small bathrooms"
Contras: "It was not made clear that I would have to pay for my baggage extra - it was $120 to check one bag! Boarding was slow and pretty awful and that you have to pay for any seating in advance is just awful! Also JustFlly wasn't able to actually assign the seats I had chosen was a real turn off. Bad term"

Prós: "Simpatia da tripulação"
Contras: "Atraso no voo"

Prós: "Great crew. That’s about it."
Contras: "Absolutely horrible business class on the A330-343. Honestly, they should be ashamed of flying this airplane. They have four of these from Singapore Airlines and of course on both flights I was unlucky enough to get stuck with it. The cabin looks horribly outdated, is worn out, and smells."

Contras: "Pontualidade e simpatia"

Contras: "Um atraso muito nenor"

Contras: "The Airbus 330 is onder Verizon with classic beats with less place and pedals. Also the personal screens are far outdated"

Contras: "Pouca experiência da tripulação"

Contras: "Ontem tripulação pouco experiênte"

Prós: "Really spacious, clean and comfortable"
Contras: "Good service but not top of the line "go out of their way" service"

Contras: "O katering tem de ser melhorado, não se justifica pagar 1180 euros ida e volta e comer uma Sandwich básica!"

Prós: "A tripulação era competente e simpática!"
Contras: "Aeroporto sem meios de embarque"

Prós: "Tudo óptimo."
Contras: "Política de bagagem alterou e eu desconhecia. Preço do lugar escolhido caríssimo. Preço do vôo elevado. Para voo não lotado."

Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."

Prós: "Pontualidade"
Contras: "Nada de mau a apontar"

Contras: "We didn't select our meal option for vegetarian because the last time we did we ended up with a horrible, horrible, hockey puck like dry food option. We assumed there would be a cheese pasta option, as there usually is, well we were completely wrong. Both options were meat, even the salad had meat in it. So we got a roll with butter, a tiny fruit, and a disgusting wet dessert. Even the breakfast was meat and cheese. I got online to select our meal option for our return trip, and the options are out of control. We have a lacto-ovo-vegetarian option, whatever that is"

Contras: "Atraso"

Contras: "Vôo com atraso."

Prós: "The tripulation are very nice people. The food is better last year. Is good."
Contras: "The space between seats are small."

Contras: "Food was terrible ! Please change the menu ...."

Contras: "Atraso de 1h30m"

Prós: "chegar a horas"
Contras: "comida"

Prós: "Nada"
Contras: "Tempo espera"

Prós: "Hoje em alternativa a horrível pasta de atum fui surpreendido com um wrap vegan - estava bom ! Embora muito desadequado para crianças ...."
Contras: "Como sempre TAP = voo atrasado As justificações (desculpas) são as de sempre) : Restrições no tráfego aéreo, problemas no embarque, congestionamento, etc"

Contras: "Delay and food - terrible"

Prós: "Tripulação excelente, atenta às necessidades dos passageiros e prestável"
Contras: "Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música"

Contras: "Atraso como sempre .... E pergunto : acham que atum é uma refeição que se ofereça as 9:00h da manhã ? Pois ... tal como eu a maior parte dos passageiros recusou (seria menos mau apenas um cockie)"

Contras: "The long delay, more than 1.5 hours."

Contras: "Missed, even on time at Lisbon"

Contras: "Atraso do voo, mais de 5 horas de atraso para a hora de chegada prevista, com uma espera de mais de 2 horas dentro do avião"

Prós: "Pontualidade ! (O que infelizmente é pouco comum na TAP)"

Contras: "Voo atrasado mais de 3h ! Muito mau com mudanças constantes de hora"

Contras: "Atraso de 3h e meia, isto não é normal!"

Prós: "The drinks were available."
Contras: "The drinks were expensive."

Prós: "Newer, clean interior. Seats had power plugs and the SATA Onboard entertainment app provided free movies, tv and music."
Contras: "One of the male flight attendants was happy and engaging while the other was not friendly; and two of the female flight attendants were ok, while the younger two were unquestionably unfriendly."

Prós: "Simpatia da tripulação, assento espaçoso, voo sem incidentes."
Contras: "Atraso do voo, mas justificado pelas más condições climatéricas."

Prós: "Voo normal"
Contras: "Lanche pobre"

Prós: "The flight was changed from 9:20pm to 4am. Then they bumped me to the next day because they oversold the flight. So I missed 1 1/2 days of my retreat."
Contras: "Everything!"

Prós: "Crew is wonderful. Very efficient boarding utilizing both front and rear doors of the aircraft"
Contras: "Food was sub par. Older plane without tv screens"

Prós: "Nice crew"
Contras: "Lack of entertainment"

Prós: "It was beautiful"

Prós: "Nothing"
Contras: "Flight was 2 hrs late then when boarding they loaded all of us in a bus. We’re packed in and then stood on he bus for over a half hr waiting for the cleaning crew to finish. Why we didn’t just stay at our gate till it was ready? Idk but everyone seem to not know what they were doing and very unorganized"

Contras: "Expect major delays"

Prós: "Crew were very pleasant. Seats are reasonably comfortable, with decent legroom."
Contras: "Boarding was a bit chaotic. They called us all, and then we had to wait about 15 minutes, with everyone standing. They don't call by row number, so it's a free for all. Food was so-so. Dinner was fish, which was dry and had no sauce. The cake was also dry, unlike the delicious brownie we had on the flight to the Azores. (But that flight was delayed 6 hours!) I don't want to watch entertainment on my tiny phone. I wish they had seatback screens as other Trans-Atlantic flights do."

Prós: "Pontualidade. Tripulação"
Contras: "Assento avariado"

Prós: "All the expectations are met: on time, professional staff, average comfort, ok food."
Contras: "Rowdy older passengers"

Prós: "The crew were very kind very professional"
Contras: "No entertainment at all"

Contras: "Worst international airline. Old aircrafts, no A/V equipment, really bad food and service."

Prós: "The airline crew/staff was FAR MORE SUPPORTIVE than I have experienced in more than a dozen top ranked airlines. In particular, there was a crew member named GONCALO RODRIGUES, who seemed to have led every other member to perform at their best, by his model of service toward the passengers (customers). Such a staff can/must be utilized for training purposes and be rewarded in order to follow the concept of continuous improvement and stay abreast with leading airlines..."
Contras: "There are a few points that need to bee taken into serious consideration - for instance - like as below: 1. More choice of meals on board... There was ONLY PORK containing meal served during the flight and nothing else was available, which came as one big surprise. 2. My Baggage did not get boarded... and had to waste a great deal of time... The misplaced baggage staff member at the Toronto airport need more training toward customers' satisfaction. 3. More choice for on-board entertainment"

Prós: "NONE"
Contras: "Almost everything seemed to be out-of-order and the crew seemed to be really struggling in order to bring some level of comfort to the on-board passengers."

Prós: "nothing"
Contras: "5 hrs delay and missed all connecting flights. Airline initially rescheduled flight 2 days later. Called Kayak and got no support. Kayak agent told us to keep pushing the airline. After 2 hrs of "working" with the airline, we were able to fly into Madrid the following day. Had to spend extra money for hotel room and car rental in Madrid because our final destination was Sevilla. Will never work with Azores or Kayak again. BTW, did we mention that while "working" with Azores to reschedule flight, we were booked to fly into an island off of Africa. Luckily, we followed up online with the changed itinerary."

Prós: "Crew was pleasant and helpful"
Contras: "Seats were very tight and uncomfortable."

Prós: "Did not enjoy anything about this airline or flight. Everything is so backwards"
Contras: "Flights on Azores Airlines/SATA are always delayed. It is a shame that it is the only airline that flies to Terceira Island. They delay flights due to "operational issues" because they cannot get their stuff together. The crew was also unfriendly and while we were already 4 hours delayed one of the crew members (leader) had the audacity to tell her team "why are you guys in a hurrry for?" HELLO! We are already lady. Work harder and faster so we can make up some time. The food was disgusting and they barely give you anything to drink. Also, the planes are very old. Seats uncomfortable, no leg room, no TVs and stink."

Prós: "The price was right. All pre-flight personnel were very helpful and friendly. The flight was short and did exactly what it was intended to do."
Contras: "Don't expect any entertainment or decent amount of room. They cram you on and off you go. Worth it for me ..."

Prós: "Horrible airline, worst service ever."
Contras: "Horrible! Would give zero stars if I could."

Prós: "Everything was smooth and comfortable."
Contras: "There is no in- flight entertainment."

Prós: "Everything was easy!"
Contras: "Everything was fine thanks."

Prós: "I liked that they served a meal, was definitely more spacious seating and leg space, the crew was very helpful."
Contras: "I didn't like that when we arrived in Azores we were quarinitined to a space that could only be entered or left by passing Through security. So there were no bathrooms in the waiting area. I was randomly patted down along with a very small child and around half the other passengers. All they offered was water in the waiting machine. After all the waiting, we reboarded the same plane. They did not explain well what was going on."

Prós: "SATA was very hospitable when our flight was delayed into the next day. They provided a hotel and dinner/breakfast vouchers."
Contras: "The App proved to be useles when our flight was delayed 14+ hours. We were able to check in the day of the flight, but were never alerted when the flight was delayed. We called customer service and waited on hold for 30+ minutes without connecting, even though the automated message said the wait would be 6 mins. Communication as a whole was quite poor and created a lot of anxiety amongst the visibly upset travelers."

Prós: "The flight itself was fine."
Contras: "The process of checking in for this flight was horrendous. First of all, I was planning to carry on my bags and check in online. However, the online system wouldn't let me print my boarding pass, so I had no option but to wait in line at the airport. I arrived over 2 hours before my flight, and the scene was jaw dropping. The line to check in on Azores Airlines wrapped all the way around the terminal and was divided into three separate sections so that people could continue pass through the airport. There was no Azores Airlines staff to be found to provide directions or manage the situation, so people kept going into the wrong lines not knowing what the heck was going on. It actually turned out several people had waited in line for an hour for a different flight before realizing they were in the wrong line. Anyways, after a mind-numbing, almost two hour wait, I checked in and went to my gate. The whole flight was delayed since the check-in was so slow. I have no idea what the cause of such a terrible check-in line was, but the Azores Airlines management at the Providence Airport are definitely doing something wrong, and I will avoid flying from there again at all costs!"

Contras: "It was seven hours delay. What do you think about that?"

Prós: "generally efficient"
Contras: "bad food, no entertainment at all, did not come through offering water on long flight, toilet paper ra out in bathrooms"

Prós: "Excellent and efficient flight crew."
Contras: "Same meal as previous flight."

Prós: "Nothing-will never fly this airline again"
Contras: "Noghjng"

Prós: "Mostly lovely crew"
Contras: "2 hours on tarmac before taking off, no water or bathrooms then, 1/2 hour on tarmac when landed, when plane reeked of gas. Woman in front of me had chair armrest fall off"

Contras: "They sold me a flight jknowing it was delayed by more than 13 hours"

Prós: "Crew was very good"
Contras: "Check-in process was unusually slow and the flight took off 30 minutes late."

Prós: "Free food and beer"
Contras: "3 hour delay and sizee of seats - SMALL pitch!"

Contras: "Flight was three hours late, missed connecting flight, staff was poorly organized and kept shifting gates, "business class was nothing more than a wider seat - food and service no better than in economy."

Prós: "I liked the food and champagne :)"
Contras: "Didn't appreciate the fact that my flight was canceled and changed for a day later"

Contras: "DELAYS, BAD CUSTOMER SERVICE, NO ACCOUNTABILITY."

Contras: "Long delay not on time"

Prós: "The flight was delayed for 2 hours. The movie was horrible. No ones speakers worked. Serive was fine"

Contras: "They lost my luggage."

Prós: "Had two seats to myself. Hot breakfast."
Contras: "The airport in Lisbon was terrible. Got bussed 20 minutes to get to terminal and had to wait 2 hours in line to get through passport line. Could not find my bag, finally found it in a heap to the side. My friend traveling Air Canada had no trouble same day same time."

Prós: "Food was good. Full dinner and breakfast"
Contras: "Made us get off the plane in Azores but would not let us in to shops and cafe. Meal not served till 11pm. Seats very narrow."

Prós: "The crew is very friendly and helpful."
Contras: "They crammed way too many seats into the planes; it's really awful if it's a full flight, and if you're claustrophobic or prefer space around you, forget it! When the guy in front of me reclined his seat, his head was practically in my lap. Some tray tables were broken. The planes seem old. But it's the only airline that flies to the Azores from the U.S., I believe, so this is the only option. They also very slow, and we left late to and from the Azores."

Prós: "Our flight left on time and arrived 45 minutes early. The crew was good and the meal served was okay. I think BOS (and Providence in the summer) are the only non-stop flights to the Azores, so that is convenience. Flight cost was fine."
Contras: "Seats are crammed in to the max. Fine if you have extraordinarily short legs. No entertainment. Main cabin screen was off the entire flight."

Prós: "It was a economical flight. The food was pretty good as well."
Contras: "We had changes to pretty much every leg of our flights. One was delayed by 2.5 hours. I understand that flights get delayed but they hardly gave us any information as to what was going on. The flight was pretty smooth but the flight attendants didn't seem interested in our comfort. They weren't rude but they weren't pleasant either. I guess I'm used to a different style of service that I did not receive on Azores."

Prós: "Crew was attentive and it was a direct flight"
Contras: "There was very little room in the seats. It was terribly uncomfortable and made worse when the seat in front was declined"

Prós: "well im not an expert but , my flight was 2.5 h late , i understand thinks happen , but i believe is solution on that . On my job if im late my costumers dont coming back ( it is just how to control the time ) If we not can control the hours on the flights how we can control airplanes in the air ????!!!!!!!!!! Carlos Cristovao"

Prós: "The crew was friendly and worked hard as a team. Especially the more mature male FA. Was able to get preassigned seats! Counter staff was friendly too. Wine served was good and free."
Contras: "Did not mind that there was no movie etc. We didn't even accept the earphones. The food and Azores cookies were not very good. Be forewarned! LIS airport is not very user friendly. Often had to take and wait for buses to transfer from one area to another and up/down stairs ways. Consider checking your bags!"

Prós: "We didn't crash."
Contras: "So far as I can tell, Azores doesn't particularly know how to run a plane. Their service was laughably bad, if you aren't in the plane suffering it. Boarding is bad. They start about 45 minutes prior to the flight, and need it because they're gonna bus you out to the plane. There is no order to who gets on first, you just get into the mob-like line and hope for the best. Once we got to the plane, we waited standing for no apparent reason for about 30 minutes. No announcement was made (in Portuguese or English). Because there was no order to how people got onto the busses, people blocked the isle getting onto the plane as well. Result, we departed Lisbon 1 hour late. There was a connection in the Azores. There everyone had to deplane, even if you were continuing on (more busses). And then getting onto the plane was the same deal. Result, we departed the islands even later, finally reaching Boston 2:15 late. Amazingly, my connecting flight wouldn't leave for another 40 minutes. The lady at the exit ramp told me that should be enough time to get through customs and over to the connection. Unsurprisingly it wasn't. On the plane, the seats were small and uncomfortable. Leg room was minimal. The seats had screens built into the back of them, but none of them worked. The only 'entertainment' we got was watching Linux continuously reboot on the seat screen next to mine. My personal screen didn't even offer this. Food was dry crackers, and an equally dry and sad sandwich. Portions were very small, so plan on packing a lunch. They do offer complimentary beer and wine, but getting a steward over to serve you is near impossible. Service was gruff, and frequently not very polite. I was hit by stewards running (actually running) up and down the isle. Stewards seemed generally more interested in talking in the back of the plane than serving passengers."

Prós: "The food was good. I enjoyed the flight. Though I've felt that I received less than I usually do from international flights but maybe just because this was shorter. No extra bull you don't need like an over night bag (that I've been given on other airlines for over night flights) but if you're expecting it, it may be a bit of a let down. My flight was just under 6 hours so maybe it's too short for that. They served a meal and a half. A full dinner, dessert and appetizer with wine. A muffin with coffee for breakfast. The dinner was surprisingly great. I actually really loved it. The muffin was just a plain blueberry muffin purchased from the store. Just a quick half meal before leaving."
Contras: "Well I had planned to go take a course in Porto which was the whole reason I bought this flight. I missed everything i came here for because of it. They reimbursed people and put people up in hotels, but not me. My trip was ruined essentially due to the cancellation of my first flight but the flight itself, when it did go, was good."