Reforço das medidas de higiene
Limpeza diária, instalação de filtros HEPA na cabina em voos Detroit–Madeira
A KAYAK é um motor de pesquisa de viagens. Vasculhamos a internet à procura dos melhores preços para os nossos utilizadores. Com mais de 2 mil milhões de pesquisas processadas por ano, conseguimos apresentar vários preços e opções em voos para a Madeira.
A ferramenta de previsão de preços da KAYAK usa dados históricos para perceber qual a probabilidade do preço de um voo para a Madeira se alterar num período de 7 dias, para os viajantes saberem se devem esperar ou marcar logo o voo.
As tarifas KAYAK Mix permitem-te combinar bilhetes de ida para viajares por menos do que um bilhete de ida e volta tradicional. Assim, podes voar para a Madeira com uma companhia aérea e voltar noutra.
Às vezes, as datas de uma viagem não são o mais importante. Se tens margem de manobra, podemos mostrar-te as opções ao voar para a Madeira até 3 dias antes ou depois das datas que preferes. Depois, podes escolher os voos mais convenientes.
Pontuações baseadas em avaliações de utilizadores da KAYAK
Prós: "The food was excellent, and the crew was nice"
Contras: "There was a delay on the boarding and they didn't provide a reason."
Contras: "flight attendant gave me a meat sandwich when i asked for the vegetarian option due to my vegetarian diet and i became sick because of this"
Prós: "Do pequeno almoço"
Contras: "Os acentos"
Prós: "There were many comforts to the plane even in economy."
Contras: "There is little leg room in economy for someone over 5’11”"
Prós: "Entertainment on Detroit flight was great as well as the seating, food, and crew.."
Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"
Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."
Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"
Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."
Prós: "Great service, great crew! If available, will choose Lufthansa for my next flight! Friendly crew, smooth flying, great entertainment choices."
Prós: "The flight was smooth. The timing of the flight arrival and immigration was perfect. More than enough time to clear that process. The airline crew on board was professional and pleasaht"
Contras: "The seating was very close. Not enough room to sleep comfortably."
Contras: "Connection very very tight and stressful Had to run to connecting flight and just made it by <1 minute"
Contras: "Boarding was a zoo as the system was down -not very organized either. There was one crew member who was extremely rude and even as people boarded by her section did not greet people. Skipped a few rows with drinks and then told them there was no time to bring even a glass of water. Fortunately another crew member (who we also asked as they went by) brought water to those she had skipped who wanted it. My TV monitor was not working. Aging planes - need a thorough cleaning. The announcements were garbled and very difficult to hear."
Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."
Prós: "Crew. Courteous, engaging and supportive, of-course with a smile."
Contras: "Nothing on this flight"
Contras: "WiFi didn’t work most of flight and when it did required payment."
Prós: "Crew friendly"
Contras: "Waiting in the line long then expect"
Prós: "Very pleasant experience. Seats were comfortable! Nice to get a pillow and blanket at each seat. Also that the tv had a space for a USB plug!"
Contras: "The flight was delayed twice and the gate was changed..."
Prós: "Crews were very friendly"
Prós: "Flight was on time, boarding went smoothly. Seats not too comfy, knee room seems to be shrinking with every flight (transatlantic routes mostly)."
Contras: "I like wathcing European movies (German, French, etc.) when flying LH, but unfortunately they rarely have English subtitles."
Prós: "Great business class seats. Plenty of room and comfortable."
Prós: "I arrived at my destination completely unstressed."
Contras: "Security checks, but this is unavoidable"
Prós: "The temperature was moderate, not as cold as ususl. Stewards were very nice."
Contras: "Our seats were at the very back and the flight was quite bumpy at times. It left a bit late due to passengers not showing up and having to remove luggage. They wouldn't allow my husband to use his backpack as a personal item he had to count it as a carryon despite others having more carryon items."
Prós: "Great crew!"
Contras: "The sound quality of the loud speakers for the announcement was awful. The sound for the movies was also not great."
Prós: "food, entertainment and most of the crew was great"
Contras: "Early boarding and then got yelled at for showing up 3min after official boarding time on ticket. no air vents for each seat. massive heat in airplane while waiting for taxiing"
Prós: "Everything. The flight was great and the staff were awesome. Thanks Lufthansa."
Contras: "Nothing, all was great."
Prós: "The service was fast. The employees were kind."
Contras: "Food on flight Detroit - Frankfurt was terrible."
Prós: "Crew was very helpful."
Contras: "Food for Indian vegetarian meal was very poor. Idea of chickpeas in transatlantic flight is not good! Crew did help out and offer another option!"
Contras: "the flight info was off"
Contras: "entertainment was not working! the flight to Frankfurt was late and I missed the connection to rome! crew told me to run for the connection but ad the gate they told me they had already put me on a later flight! no need to run like crazy across the airport if they had me already booked me on a later flight! missed my train connection in rome to bari...asked the airport lufthansa rep. to put me on a flight to bari but they told me they couldn't do it although there was a flight available!"
Contras: "Airlines Front desk delay, long boarding , poor food"
Contras: "Houve um atraso na saída de Munique."
Prós: "Crew, condition of planes, food all excellent"
Contras: "Connection at Frankfurt bad. Had to be unloaded from plane and put on buses and dumped at terminal. Extra 25 minutes plus customs and ran to make connecting international flight. They have a HUGE opportunity for improvement in the way they move people in Airport."
Contras: "Flight delays,...."
Prós: "Crew was warm and considerate."
Contras: "Flight was jam packed and a huge guy sat next to me and made my entire flight miserable. In economy, huge guys are a big inconvinience as they spill over your space (which is already cramped). The passenger in front pushes her seat back and when i do the same, someone from behind says it makes them uncomfortable. Wish crue can take care of these situations."
Prós: "WiFi on long flight from Detroit to Frankfurt"
Prós: "Service is outstanding in economy and puts US airlines to shame. Lufthansa is the best way to fly to Europe."
Contras: "Clearing passport control in Frankfurt is very slow. The setup is not very good for a world class airport. You need to give yourself at least an hour."
Prós: "Tans it time to Amman is too long and that is the most distressing"
Prós: "Comfortalble trip"
Contras: "Boarding delay"
Contras: "Not well organized and food is unhealthy"
Prós: "Houve atrasos mas saídas"
Prós: "The Lufthansa flight and crew were fantastic. Nice plane with amenities. It was far better than our return flight on Air Canada."
Contras: "My return on Air Canada."
Contras: "Being asked, when other passengers were around me, how much money I cary with me. This is a dangerous thing. I don't know whom I travel with, and I felt at risk knowing that other people know how much cash I have with me. Plus, the money were counted on the passageway to the plane, with people walking by. I strongly believe that you should change the method you ask and check passengers for cash. I heard other details that I shouldn't hear from another women who was also checked. What I ask is PRIVACY."
Contras: "I didn't got the seats i asked for in the check in."
Prós: "Got upgraded to Business Class"
Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"
Prós: "Munich airport ground crew did an exceptional job to transport pasangers From delayed flight from Lviv."
Contras: "Every thing was very proffasionally managed with very good customer service and smiles."
Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."
Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."
Contras: "Everything was perfect I’m so glad to have another airlines besides American I will highly recommend your airlines to all flying abroad"
Prós: "Very comfortable seats, lots of options for movies and tv to watch on their screens, lots of leg room."
Prós: "The seat was more comfortable and more leg room than Norwegian"
Contras: "It was a delta flight"
Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"
Contras: "Tough time. British airways wasn’t very helpful. Once our gate was changed no one told us or gave new boarding pass. We did have 7 hours to figure it out. But a clue where to go would have been nice. Missed my connection. Shuttle and hotel was a mess. Got a few hours of sleep outside the airport. Maybe I’ll get to Los Angeles soon."
Prós: "Crew were friendly"
Contras: "Poor entertainment - no individual TV screen or choice of entertainment. Food was very poor. We were 9 min late due to crew shortages."
Prós: "This was such a pleasant experience at a time when “pleasant” is not the common adjective. The plane was clean and comfortable. There were lots of excellent movies. The vegetarian meal was actually lovely. I know; who ever says that?"
Contras: "The snack was an odd assortment of mushy vegetables in an approximation of a Greek salad. Not good."
Prós: "Wonderful flight! Excellent, extremely friendly service! Could not have been better!"
Prós: "Service kind and efficient"
Contras: "Flew into 1 concourse a few minutes late had to go through security checks and run to make boarding in another concourse. No place to use the restroom along the way, I will avoid Heathrow at all costs when traveling in the future."
Contras: "You had to pay for your drinks and snacks on the plan."
Contras: "Charging for a cup of tea? Really?"
Prós: "Food good! Crew friendly"
Contras: "Food was great and plentiful! The crew were friendly and helpful. Seats were compact. But that’s usual for airlines. Plan extra time for customs...aaaaugh!!!! Two hours! I’ve never had to wait that long before."
Prós: "Great flight despite being fully booked, loved the layout of the plane, service was very attentive and warm. In flight entertainment well laid out and easy to operate."
Contras: "Delayed due to the weather conditions"
Prós: "Everything was fine....."
Prós: "The professionalism of the flight staff."
Contras: "Too small space between rows."
Contras: "My main issue is that I wasn't adequately informed that it was a codeshare and that I could choose my seats ahead of time"
Contras: "Boarding an absolute chaos, rude ignorant staff, old dirty airplane"
Prós: "Excellent service and great food. Not too lavish but classy and efficient."
Contras: "No wireless. Seats could be wider."
Prós: "We could tell upon boarding that the crew was focused on making our fight of 10 hours as pleasant as they could. They got along well together, which aided in providing excellent coordinated care to the passengers. Not an hour passed without being offered food, drinks, snacks, drinks, and more food. Even a time delay at take off due of a passenger leaving passport in the terminal was made up mid flight, for an ontime arrival in SFO. Would definitely look to British Airways for my next European trip."
Contras: "Opportunity to purchase snacks and have wifi available."
Prós: "I liked the entertainment Serbians beverages"
Contras: "There is no - zero - comfortable way to sit in economy on this plane. I'm a six foot tall man and getting in and out of the seats just to use the restroom (which were the smallest I've ever seen on any passenger jet), was nearly impossible. I will never fly this class on an Airbus 380 again."
Prós: "We didn't have the chance to like anything. But, they did find us another flight that took 8 hours longer to get home."
Contras: "They cancelled our flight AFTER we checked in!!! We felt stranded in Barcelóna."
Contras: "The was delayed. Seat are not too comfortable for long trips"
Prós: "Pilot friendly chat at gate"
Contras: "2 hours to offer food through the plane Slow inefficient payment process Bacon roll served with cold Centre - inadequately cooked after 2 attempts"
Prós: "Our connection flight was delayed and the crew from British Airways waited for us and escorted us through the whole airport in London just to make sure we don't miss our next flight"
Prós: "5 star"
Prós: "Quick flight. Was late leaving but made up time in the air."
Contras: "Not enough time to serve folks while in flight. Consider taking orders in the Departure Lounge before boarding flight."
Contras: "Friendly staff, clean plane"
Contras: "I have change my return tickets to one week before original return date, and the fees for changing was 4600£ I have the same issue with Qatar airways and they charged me only 100£"
Prós: "Basically nothing about this flight was good."
Contras: "We arrived almost 3 hours early for our flight, and STILL ended up running to our gate to make it because we waited over an hour and a half in the bag drop line. There were only about 10 people in front of us in this line, but the guy working the counter had no urgency and would frequently stop to make jokes and chat with his coworkers beside him. There was another woman in tears because she was about to miss her flight. Then, once we waited in another insanely long, slow line to board, our flight was delayed over an hour with us sitting on the plane, which caused about half the plane to miss their connecting flights (including us) in London. This then caused us to miss our final connection in the states, which happened to be a standby flight. When trying to rebook a flight to the states from London, we explained how difficult it would be to get another flight out of our original airport in the states since it was now the weekend. The customer service rep informed us that as long as British Airways 'fulfilled their contract' to get us back to the one destination, it wasn't their issue how we got another flight back home."
Prós: "I was at least able to upgrade and get an aisle seat"
Contras: "The cabin crew was just bad. The flight attendant assigned to our area, World Traveler Plus, would forget orders, not bring enough servings. Did not accommodate at all. I will not fly BA again."
Prós: "Service was good as well."
Contras: "Nothing really"
Prós: "Great service on plane"
Contras: "A lot of stress: our 1st leg IAD to Dublin was cancelled, than we got 2 set of tickets rebooked. On the way back there was a stress since we had a "problem with the ticket" Apparently the Aer Lingus made all those mistakes. In London I was told to go to the end of line 2 times, the BA employee was olaying really weird games. Pretty annoying."
Prós: "Liked that we were on time and boarding was organized. The food was excellent considering it was cabin food. Like the fact the crew kept asking if we wanted water, juice through out the flight. They were very attentive and quite nice."
Contras: "Seats are too close together and there is not much leg room or elbow room. Not too many movie choices as the majority we saw on the flight to London. We experienced turbulence during the flight and there was no communication from the pilot found that a bit odd. Just to set everyone's mind at ease I expected something to be said from the cockpit."
Contras: "Ma gestao expectactiva dos passageiros. Voo atrasado resultou na perda do voo de ligacao"
Contras: "Nothing specific"
Prós: "Very professional. Crew was very friendly and accommodating."
Prós: "Ran on time"
Contras: "Boarding via the tarmac; check-in staff did not assign a seat for ongoing flight legs, desp"
Contras: "Lost luggage for 25% of the flight. They say this happens often. spent 3 hours at the airport filing a claim. I hope I see my suit case again"
Prós: "Crew was very nice. Food was OK."
Contras: "Old plane, no USB ports or WiFi for a 10 hr trip. Selection of movies not good. Seats lumpy and not very comfortable. Got stuck next to someone that had started the party before he got on, inebriated and smelled. Was taking over my legroom and armrest. Unfortunately full flight so nothing crew could help with"
Prós: "Wonderfully professional crew. They made the flight very smooth and efficient, and I'm grateful for their hard work and high standards."
Prós: "No one was sitting next to me. Crew was pleasant."
Contras: "3 hour delay, blankets were very scratchy, no organized announcements for boarding after priority"
Prós: "Boarding was prompt. Crew was friendly yet professional and courteous. Seats were comfortable."
Contras: "Choice of entertainment seemed limited, especially in other languages sch as Hindi. Food was alright."
Prós: "The crew."
Contras: "Fake marketing! They said it will be some snacks for economyXtra, and then 2 hours before the flight sending an email saying that the snakes will be charged! Disappointed!"
Contras: "O uso de mascara não foi obrigatório"
Prós: "Flight was on time. Seats were comfortable. Plenty of food was included in the flight. And service was good."
Contras: "Greater weight allowance for carry-on luggage."
Prós: "Much more comfortable than I expected. Attentive flight attendants."
Contras: "After flying cheapi airlines, norhing. It was a great experience."
Prós: "I liked the food"
Prós: "Not much. Poor service, bad crew"
Contras: "Better service"
Prós: "Pontualidade e simpatia da tripulação"
Contras: "Comida, vergonhosa. Bebidas ok"
Contras: "Late as always"
Prós: "Fairly new plane with clean/comfortable seats"
Contras: "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"
Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"
Prós: "Boarding efficiency although the ... see below. Loved the salmon wrap and cheese 'n' biscuits"
Contras: "flight was delayed at check in and on the tarmac - 40 minutes. No explanation for this"
Contras: "Real time information about departure and gate info for delayed flight would have been helpful"
Prós: "Clean & ready"
Contras: "Entertainment options"
Contras: "O voo partiu com um atraso superior a 1 hora"
Prós: "Tripulação muito simpática"
Contras: "Atraso de uma hora"
Prós: "The flight crew was great. The boarding crew and gate staff where rude."
Contras: "Flight was delayed by 2 hours. Long day. Did not inform you of what was going on. Changed gated not very clear."
Prós: "A comida era boa"
Contras: "Atraso de uma hora, assentos do mais desconfortavel que existe"
Prós: "Great crew and good seat with enough space."
Contras: "Overall is fine !!!"
Prós: "Simpatia da tripulação"
Contras: "Atraso no voo"
Contras: "Pontualidade e simpatia"
Contras: "Gate location information delayed until last minute!"
Contras: "Um atraso muito nenor"
Contras: "Pouca experiência da tripulação"
Contras: "Ontem tripulação pouco experiênte"
Contras: "O katering tem de ser melhorado, não se justifica pagar 1180 euros ida e volta e comer uma Sandwich básica!"
Prós: "The crew was nice in the cabin."
Contras: "The Check in people were insanely rude. They made me pay 50 Euro for my carryon. The size was fine but it weighed more than 7 kilo. There was no problem outbound and plenty of people had bigger carryons"
Prós: "A tripulação era competente e simpática!"
Contras: "Aeroporto sem meios de embarque"
Prós: "Tudo óptimo."
Contras: "Política de bagagem alterou e eu desconhecia. Preço do lugar escolhido caríssimo. Preço do vôo elevado. Para voo não lotado."
Contras: "A little too warm but not unbearable. We paid extra for seats together but did not get to pick them. We would have preferred a window but were in the middle 2 of 4."
Prós: "It was a rather empty flight so I was able to have space to myself to stretch out."
Contras: "Everything. We were late boarding, late taking off, micromanaged by the crew like we’re stupid, the food was truly god awful atrocious... and there were like 20 movies to choose from for a 7 hour flight. Furthermore, there were NO snacks available for purchase so you were forced to eat gross food."
Prós: "The people on the plane were super nice and the flight was nice as well. the price was cheaper than many others."
Contras: "I am used to traveling continents with other companies. There has always been 2 check in bags allowed with no extra charge as long as you are under 23kg on each. I get to the airport with my 2 bags ready, TAP tells me on large holidays, they only allow 1 bag to be checked to my specific African destination until January 11. And that one bag will cost me $120. They will not let me have the second one. Who does that? How much sense is this supposed to have. I checked with others and they do not do that. That rule rule is unfair and racist. Now that I am back, I have a bag missing. Wow!"
Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."
Contras: "Nada de mau a apontar"
Contras: "Vôo com atraso."
Prós: "Nothing to like. Rude staff."
Contras: "Food was terrible ! Please change the menu ...."
Contras: "Atraso de 1h30m"
Prós: "Overhead luggage space"
Prós: "chegar a horas"
Contras: "Tempo espera"
Prós: "Hoje em alternativa a horrível pasta de atum fui surpreendido com um wrap vegan - estava bom ! Embora muito desadequado para crianças ...."
Contras: "Como sempre TAP = voo atrasado As justificações (desculpas) são as de sempre) : Restrições no tráfego aéreo, problemas no embarque, congestionamento, etc"
Contras: "Delay and food - terrible"
Prós: "Surprised and delighted to be served a tasty sandwich and fruit drink plus glass of wine on a 3 pm 2 + hr flight from Lisbon to London"
Contras: "Seats uncomfortable"
Prós: "Tripulação excelente, atenta às necessidades dos passageiros e prestável"
Contras: "Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música"
Contras: "Atraso como sempre .... E pergunto : acham que atum é uma refeição que se ofereça as 9:00h da manhã ? Pois ... tal como eu a maior parte dos passageiros recusou (seria menos mau apenas um cockie)"
Contras: "Very hot, gross food"
Contras: "Atraso do voo, mais de 5 horas de atraso para a hora de chegada prevista, com uma espera de mais de 2 horas dentro do avião"
Contras: "It’s mainly all good but there are never really snacks on air canada other than pretzels (and today not even that). They are still my fave airline but they could step that up a bit!"
Prós: "The flight was short . Food was pretty good"
Contras: "That we were waiting to take off and the explanation of the technical delay was not too clear and forthcoming"
Prós: "the over seas flight was fine... once we got on board"
Contras: "The desk does not open until two hours before your flight. Our flight was canceled, 10 minuets before boarding .... with no recourse we were booked on the next day. It took the airline 3 hours after the cancelation to get out luggage back. When we finally got out, the next day, our flight was delayed and we almost missed our connection. Every one who was trying to make the same connection said that every time they fly Air Canada they are always running. We needed up being the last ones on the plane.... they gave away our seats so we were separated for 12 hours. And shoved into corners!!! Our bags made it two days late."
Prós: "Typical flight but trouble free, on time, professional crew."
Prós: "First flight comfortable fast clean aircraft Second flight older plane small not as clean"
Contras: "Air canada has a problem at every arrival gate each time we landed there was no sttebdebt st the gate and so we sat on the tarmac fir a while while they awIted somebody to come and drive the Jetway to allow us to park and deplane This happened all three times"
Contras: "Cancelled the flight, then really slow and no help. Absolutely useless. Next time we’ll fly WestJet!!"
Prós: "Crew and flight were great"
Contras: "Not great food, but that's ok."
Prós: "Smooth flight, on time"
Contras: "Difficulty with tech"
Prós: "The crew was so attentive and respecful! Kept pouring wine as we wanted (without saying a qorf or requesting it) this is how business class should be. I love air canada business class. Super hyper recommended. Food was ok, in spite it eas a short flight. Crew was very very nice. ❤️"
Prós: "Food was good. Flight staff was pleasant."
Contras: "Boarding took forever. There was a child that screamed the entire way. Wish flight staff was trained on calming children, even though I know it was just bad planning on the parents. Also wish there was a hygiene policy. Half the flight was not wearing deodorant, and you could tell."
Contras: "For non-U.S. Citizens the transiting in Canada is inconvenient and expensive. I wouldn't travel through Canada by plane again."
Prós: "Why Canada created a ridiculous process that requires a $7 payment for transmitting in Canada is beyond me. I hope they realize they are impairing the competition of it's own national airline."
Prós: "Not much to compliment on. The flight did offer a great selection of movies to choose from during the trip."
Contras: "Constant flight delays. We were left on the runway for two hours before taking off due to an issue with the laboratory. The plane was overpacked, not allowing much personal space even in the aisle seat. People were sleeping on the floor and some in the aisles, creating a tripping hazard to those wanting to stand and stretch or walk to the restrooms. Those who attempted to sleep in their seat found that the seats were very uncomfortable and had very little to no leg room. When it came time to land at our destination, we ended up having to circle the airport for an additional 35 mins waiting for the terminal to free up. It was a very long 10hr flight that even the nice selection of movies to choose from couldn't help. Terrible flight experience, Canadian Air has really gone down hill."
Contras: "Our flight got canceled 12 hours before we were supposed to take off. They postponed our flight 24 hours. It took forever to change it so that we still arrived at our destination on the same day. I'm glad I checked my email before going to bed because otherwise I would have shown up to the airport not knowing my flight was canceled. That should not have happened. It almost ruined my trip."
Prós: "I appreciated the early flight, that it was a direct flight, ability to make connection and then complete my journey in one long day. It was on time, smooth flight. Appreciated the offer of water regularly during the flight."
Contras: "Surprised that there is no longer even a small complimentary snack offered."
Prós: "The crew were helpful and professional."
Contras: "The options for movies and music for the inflight entertainment were not that good. The AirCanada app for mobile devices was not as user-friendly as I expected it to be."
Prós: "Great movie selection"
Contras: "Late departing and on arrival the ground crew wasn't available so we were stuck on the plane awaiting their arrival. I can't understand scheduling issues that end up leaving jets stranded."
Contras: "Seats are to close. There is no leg room."
Prós: "The price."
Contras: "When someone has a terrible experience with a single individual it's just an anomaly. When it came to our experience it's easy to see that it's systemic and come from the top down in that company. The lack of customer service training is apparent. It was rampant and the overall feeling was just plain rudeness exuding from every team member. I'll never fly Air Canada again."
Contras: "Had to have a visa for connecting flights. Not worth going through Canada."
Prós: "Liked being distracted by a free movie."
Contras: "Our flight was cancelled after already waiting through a 3.5 hour delay. The inbound flight was delayed due to weather, and as a result, there was no crew available for our flight. This left us stranded at Pearson at 3am with no Air Canada agents available for assistance. After a two hour wait on hold with Air Canada customer service, we were told the earliest flight we could get on was two days later. Unacceptable. We ended up having to buy tickets with WestJet. Weather delays are understandable. Not having sufficient customer service agents available for assistance nor having enough crew on call is inexcusable and incompetent."
Contras: "Flight canceled due to mechanical problems. Out of 4 agents at desk at airport only one knew what to do in case of a cancellation. They all stood around eating raisinettes! Unprofessional, lack of training, lack of planning (why wasn't another plane sent). One agent was going through the line giving out a phone number to call? Why weren't they trained? I called and thankful I was up at the desk so I could tell the agent what to do from the lady on the phone! Lost a day on our already short Christmas visit with family. Would love a refund!"
Prós: "Poor airline, always delayed, dreadful and unfriendly customer service. The only reason I flew with them this short trip was due to price"
Prós: "It was about as good as you can hope for in cattle class. Middle seat in the bulkhead row is not worth paying extra for."
Contras: "Power outlet at my seat did not work."
Prós: "Turkish airlines always delivers the best service and the most relaxing flights."
Prós: "The seats were comfortable and reclined better by having the bottom slide forward as well as back. Larger screen for each passenger. Larger windows which have adjustable shading rather than a physical shade. More frequent snacks and beverages than expected. In today's travel industry where it seems customer comfort is less and less a priority, This plane and Air Canada were a welcome and pleasant experience"
Prós: "Very pleasant flight crew and helpful. Always had a smile."
Contras: "The boarding process at the gate. There were 8 or 9 gates crammed into a small section of the airport. Literally packed in like cattle and getting to the gate for departure was a nightmare, people had to shove and push through the crowd. Not a good experience!"
Contras: "Minimal cabin service. Plane arrived late. Almost missed connection. Officious cabin attendant."
Prós: "Media and staff"
Contras: "No organization for filling planes. Worse than Rome."
Contras: "The flight was 2hr late to take off- due to?? there were no free snacks. many connecting flights were missed and luggage took an hour to receive."
Contras: "Delays both on Det to Toronto and Toronto to Kingston"
Contras: "Couldn't rate entertainment- there was none - none expected"
Prós: "Crew was surly overall on flight. On ground they looked bored-one on first leg of flight seemed hung over"
Contras: "Changed my flight home do my layover went from 1 hr 30 min to 5 hours!"
Prós: "Our flight attendant, Aaron, was wonderful"
Contras: "Everything else was awful....I was taking an international flights, so arrived at the airport 3 hours early, as specified. There was no attendant at the desk until 1.45 hours prior to boarding. We almost missed the flight, and as a result, the connection to London. If possible, I will not fly air Canada again"
Prós: "Nice to be on a larger plane"
Contras: "My flight was re-routed due to weather then. We had to wait a couple of hours for fuel then the pilots had to switch. It was horrible. The crew asked us to remain on the flight so we could leave faster which was lie. The smaller airport had food they didnt want us to go down and eat. It was an aweful experience. I paid extra money to get to cali earlier and ended up later than I wouldve if i had gone with the cheaper flight."
Prós: "The flight itself was fine- comfortable with nice amenities and a professional staff."
Contras: "My first flight was late then cancelled, then replaced by another. That one was late too and made me miss my connecting flight. I had to spend the night stuck in the Toronto airport with nowhere to safely sleep and my late arrival meant the entire first day of my long planned vacation was ruined. I was supposed to get to my destination around 10 in the morning, instead I arrived around one in the morning the next day. All I got from Air Canada for this trouble was a $10 meal voucher for airport restaurants that cost $25 and were closed during my stay."
Prós: "The commuter terminal in Toronto is a bit of a pit. Basically a glorified hallway, which gets pretty chaotic while you are waiting for your flight, and others are queuing up. For anyone with mobility challenges it is a long hike from the main terminal."
Prós: "Smooth flight, excellent pilot"
Contras: "Huge delay, missed connection"
Contras: "Everything poor attitude bad manners and terrible demeanor"
Prós: "The crew nice and accommodating; the food for business class was good. There was no food for economy. The seats were comfortable. It was an overall good flight."
Contras: "Was delayed so long I almost missed my connecting flight."
Contras: "Staff was useless. Made all international connections via my cell phone."
Contras: "Flight was cancelled and they did not bother to inform us! Ended up flying on United and arrived 6 hours later than planned."
Prós: "Smooth take off and landing."
Contras: "BOARDED LATE AND IN GATES VERY FAR FROM CHECKING. The (solitary) crew member did not speak French. Everything she said in French was unintelligible- very offensive (and disturbing) for Francophone passengers such as myself. And for a Canadian carrier- This shows no respect for our pluralism. When we book online and try to pick priority seating, then find out that the plane is so small that the 9th row means 9 out of 12 or something, this feels like a con. Especially when we pay extra. Stop making people pay for seats that don't get them any priority boarding (Zone 3!) and offer no real advantage."
Prós: "I like every thing about that flight it was my best flight going to Jamaica.thanks again for such an awesome flight."
Prós: "Good flight and on time."
As companhias aéreas que voam de Detroit para Madeira adotaram medidas de segurança adicionais e ajustaram as suas políticas para melhor acomodarem os passageiros. As políticas variam consoante a companhia.
Reforço das medidas de higiene
Limpeza diária, instalação de filtros HEPA na cabina em voos Detroit–Madeira
Uso de máscara obrigatório
Uso de máscara obrigatório a bordo; máscaras fornecidas em voos Detroit–Madeira
Lugares com distanciamento físico
Lugares do meio indisponíveis em voos Detroit–Madeira
Teste antes do voo
Teste de anticorpos e sintomas em voos Detroit–Madeira
Sem taxas de alteração. Pesquisa voos flexíveis Detroit–Madeira