Encontra voos baratos da Costa do Marfim para Portugal

Prós: "Punctual"
Contras: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Prós: "n/a"
Contras: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Prós: "Good selection of movies."
Contras: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."

Prós: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."

Contras: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Contras: "Thé qualité officielle the images"

Prós: "Tripulação boa"

Prós: "Tripulação excelente."

Prós: "The schedule and timing"
Contras: "The airport, some of the crew, the aircraft seats, the entertainment system"

Prós: "Excellent service"

Prós: "Food and drinks very good"
Contras: "In economy class the movies unable to listen to with ear buds. Bring my own next time."

Contras: "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"

Contras: "More water provided during the flight. Also, the second meal was not very good."

Contras: "they lost our luggage very inconvenient"

Contras: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Prós: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Contras: "Nothing"

Prós: "Nothing"
Contras: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Contras: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."

Contras: "My luggage was lost in Paris. Now I need to wait still."

Prós: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."

Prós: "The crew worked hard, but the food was below the French standards."
Contras: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."

Contras: "I didn’t have time to make it through customs. Missed my flight"

Prós: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Contras: "Nothing."

Prós: "Very good male crew member. Pilot genuinely apologetic for the delay."
Contras: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Prós: "I liked the food, the crew, the service"
Contras: "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"

Prós: "Boarding was on time"
Contras: "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"

Prós: "The cabin crew were excellent"
Contras: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"

Prós: "The flight had a delayed of 2 hours due a system issue, but the flight was comfortable, and the airplane was clean."
Contras: "I didn't like the check in, the personnel there were not so friendly and had discrepancies. We were a group of 6, and 2 of us were able to drop the bag in the check in. But the others were told that needed to wait 30 mins."

Contras: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."

Prós: "Priority boarding with kids"
Contras: "Nothing special just like easyJet ir Rayanair"

Prós: "Standard on most parts with pleasant staff"
Contras: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

Prós: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."

Contras: "The room between seats is unbearable."

Prós: "Todo muy bien Volvería a viajar con ellos."

Prós: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Contras: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."

Prós: "Punctual, not crowded."
Contras: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."

Contras: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"

Prós: "Great people"
Contras: "It was an hour late"

Prós: "It was a 30min flight not much to say The crew on the ground really took care of us"
Contras: "Na"

Prós: "We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip."
Contras: "The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick."

Prós: "Punctuallity"
Contras: "Bording far away, got my cabin luggage and everyone elses into the cellar because ¨it didn´t fit in the plane¨. There was plenty of room, I had breakable stuff in my luggage, didn´t get the chance to choose. No entertainment AT ALL. Confort: no leg space at all. Not an AirFrance plane, subcontracted. Lousy food."

Prós: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."

Contras: "Wheel chairs for my ill and aged parents was not provided"

Contras: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."

Prós: "Crew are efficient and friendly."
Contras: "Very small plane."

Contras: "Left a little late for no apparent reason."

Prós: "Pleasant staff."
Contras: "I sat next to an overweight lady and was incredibly uncomfortable my entire flight. There needs to be better regulation for overweight passengers to ensure that every passenger has enough room"

Prós: "Pontualidade e simpatia"
Contras: "Os lugares atribuídos no check in online, que não pudemos alterar, apesar de ser efetuado com antecedência"

Prós: "Boarding was efficient, the flight was on schedule, crew was nice."
Contras: "The temperature for this leg of the trip seemed very cold. I wore 2 sweaters & a jacket plus the blanket. Hard to rate entertainment (I wasn't aware of any)."

Prós: "Crew"
Contras: "Entertainment"

Contras: "Nothing"

Contras: "Nothing else. All was well"

Contras: "Water to drink during flight."

Contras: "Someone stole my airpods in my bag. I noticed it once reached at home. This is the first time it happens to me. Very bad experience"

Contras: "Chicken was undercooked. No power outlets."

Prós: "We had a ridiculously tight transit, arriving in Addis Ababa 20 minutes before our Madrid flight was meant to depart, and I was amazed by the outstanding support and assistance provided by the ground staff. Every single person who was meant to make the connecting flight did—and our luggage did too!"

Contras: "Nothing"

Contras: "Sem previo aviso"

Prós: "The crew was amazing. The crew is an asset to the airline"
Contras: "Boarding is chaotic."

Prós: "The staff and flight attendants were pleasant. Good entertainment and comfortable enough seats."
Contras: "I wasn't looking forward to the 11 hour flight, however the 4+ hour delay was a significant inconvenience. We were on the tarmac in Abidjan for almost an hour, before we were informed that there were some technical issues. We were told it was a minor issue, until clearly it was a large enough issue as a lot of time passed by. Air stopped flowing so many passengers including myself became uncomfortably hot and dehydrated. The flight attendants only came down the aisle once with water, which was not considerate enough given that the air stopped flowing. Finally close to two hours later passengers we instructed to disembark without mention of how long the wait would be. We re-boarded the flight after about an hour and only then were informed that there was not enough power to fly the plane. Once we took off the air flow returned and the flight overall was pleasant. While safety of course is a priority, especially for a long overnight flight, communication could have been much better."

Prós: "nothing"
Contras: "stuck in the plane with no AC for 2h serve twice the same chicken hot hot hot plane arrived in the middle of the night travelling with a baby"

Contras: "flight was cancelled and i only got to know it after traveling first leg of the tip - then got rerouted for next 36 hrs. Now acceptable for both KAYAK and ET Airline"

Prós: "luggage take time to receive , over 1 h"
Contras: "luggage tale long time to receive"

Prós: "On time. Service and culture"
Contras: "N/A"

Contras: "Spent 10 hours in a broken seat... wouldn’t recline. Screen on next seat was broken so I couldn’t move there. Bathroom out of toilet paper and at the end of the flight there was SO MUCH TRASH AND STUFF EVERYWHERE it looked like the ground at an outside 3 day concert. I’ve never seen such a filthy plane. And the food needs improvement."

Contras: "Flight was delayed so many times, without reason given. On arrival in New Delhi, the airline lost my bag. Everything about this experience was really bad."

Prós: "I was a bit hesitant to fly Ethiopian Air for such a long flight (Dublin to LAX) however it turned out to be the best leg of multi-segment trip (all other flights were Aer Lingus or Delta and Ethiopian Air was far superior to both of those carriers). Flight attendants were friendly, the physical space was comfortable and spacious, the food was plentiful and delicious. Movies offered were relatively new and the IFE worked well. This flight is a continuation from Addis Ababa to LAX so when we boraded in Dublin most people were already onboard. It was a bit difficult to find space in the overhead bins but with a little rearranging of smaller packages by other passengers, we were able to fit our carry-ons in the overhead bin near our seats."

Contras: "2 separate incidents. One, a fight between passengers at ththe check in desk that spilled over before staff could resolve incident. Then at security, after immigration, no cues. Minimal staff overseeing the process. No organization. Early"

Prós: "Lots of leg room, pillows, blankets..."
Contras: "Breakfast was cold and runny eggs, not so nice. And no vegetarian option offered."

Contras: "The entire flight was great!"

Prós: "Friendly crew"
Contras: "Good not that great - a suggestion - why not something like fresh bread (sandwiches) with cheese and tomato on it - bread often not so fresh"

Contras: "The crew on the ground could be more friendly and could improve their communication. Improvement needed on the food."

Prós: "Boarding was superb"

Contras: "Besides that the flight was 4 hours delayed and the staff gave different information then the screen, customer service was non existant. There seems to be no structure or system. Gate change was not announced. Staff was not clear or direct about status of the flight. I have had several flights with EA and most have been completely disappointing and frustrating. Forget trying to call anyone, it took me 4 days of non stop calls to connect with someone to change my flight date. Then once connected the credit card system was apparently down and they could not charge my fee. I had to contact the US office while I was in Africa in order to get anything done, ridiculous. They over charged me and would not honor the fees that were quoted on the phone and via email but the head office. Dishonest and no concern for the inconvenience to their customers. This airline would be the last choice, highly not recommended."

Prós: "The pretty ladies"
Contras: "Lost luggage and horrible food"

Prós: "Good food for a such a short trip to Nairobi."
Contras: "Boarding very confusing, gates changing and could barely hear through the PA system."

Prós: "I was not allowed on the flight because I did not receive a confirmation email from Ireland airport even though I was never told I needed this."
Contras: "Everything."

Prós: "Modern aircraft, good fleet in general"
Contras: "Shabby interior, boarding at Bole. Bole airport needs drastic expansion."

Prós: "Entertainment"
Contras: "Food"

Prós: "Plane size, entertainment options and food were all great. Lots of free drinks available and we got plenty of wine. Blankets and pillows were great also."
Contras: "Great service. Plane took off a few minutes late but nothing major."

Prós: "Spacious, good entertainment system"
Contras: "Transit at Bole International is awful. No gates for aircraft to dock which seems to be a common problem these days, slowing down the boarding and alighting processes."

Contras: "The security line was very long and one security monitor check person was holding up the line - taking her time. Even the othe security people at the gate were trying to push her along. Most of the people getting on this flight had a short layover time. Escape ially with the previous flight being late."

Prós: "evry thing"
Contras: "no thing"

Prós: "The food was terrible but it was somewhat editable. It could have just been because I was so hungry I could eat anything too."
Contras: "The staff was rude, the boarding was a mess, the cabin was at least a little cooler than previous flight but still very uncomfortable, the amount of announcements was absolutely absurd!!! It was almost an announcement every 15 minutes. And the plane played music (terrible music) for 45 min extremely loud after taking off AND and hour before landing. It was so awful and so loud you couldn't even hear your own entertainment playing from your own headsets. I understand music while boarding and de-planing but there is absolutely no reason to have that playing that long after take off and hat soon before landing."

Prós: "Comfortable flight, pleasant airline attendants."
Contras: "Nothing."

Prós: "Again, the cabin crew where all very nice."
Contras: "Seating space was very tight on this plane."

Contras: "The entire flight was fully booked and plane full of people with bad hygiene whose smell was so offensive that I was nauseous. My friend and I were the only two Western people on the plane and forced to sit in the last row of the plane next to the toilets. Passengers were rude and pushed us during boarding, on the bus, and when leaving the plane. It was disgusting."

Prós: "POLITE AND GENTLE CREWS. SERVICE WITH A SMILE. AIR FARE REASONABLE COMPARED TO OTHER AIRLINES"
Contras: "IF FARE IS CHEAP THAN THAT DOES NOT MEAN THE SERVICES SHOULD BE POOR"

Prós: "The take was very smooth."
Contras: "The seats did not recline & I had a back problem"

Prós: "Friendly crew very responsive."

Prós: "Flight was smooth"

Prós: "Flying direct from LA to Europe is a challenge. My other flight got cancelled the day of from another airline but i found this flight 12 hours later direct to Ireland for very cheap. Nice staff and amenities. Socks headphones and plenty of LEG ROOM in economy class. Would fly again"

Prós: "Crew on flight were very nice and responding."
Contras: "The flight was delayed but they didn't tell us, they kept saying we are about to board the flight in a few minute. eventually it was an hour late. It's not a big delay but the way they acted like they didn't know anything and didn't tell us anything was not OK. Other then that flight was fine. there is no electricity or multimedia and not even a USB charge!"

Prós: "Comfortable. Crew excellent. On time. Efficient on boarding and landing - good information throughout"
Contras: "Addis Ababa airport very crowded with no seat available for five hour stopover. Food outlets limited"

Prós: "Comfortable. Crew excellent. On time. Efficient on boarding and landing - good information throughout"
Contras: "Addis Ababa airport very crowded with no seat available for five hour stopover. Food outlets limited"

Prós: "Not much. Will not fly them again."
Contras: "Poor service, poor airport facilies, old aircraft, very limited entertainment, fool was tasteless"

Contras: "Horrible food selection, needs improvement"

Contras: "Very very old aeroplane"

Prós: "They flight was on time."
Contras: "The food is poor. They should change the menu and improve on the quality of food. The personal entertainment system was not working. Such a long flight need to have good entertainment for passengers."

Prós: "Nothing"
Contras: "Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections."

Contras: "Flight keft 35 min kate and boarfing was very slow and disorganized"

Prós: "Got us there safely"
Contras: "Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport."

Prós: "The seat was quite comfortable, the crew was great, and the food was actually pretty good."
Contras: "Going through customs and an additional security check prior to boarding was the worst. It caused the flight to depart 15 minutes late."

Prós: "This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day."
Contras: "Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP."

Prós: "Very nice crew. I flew with my 6 months old baby and the crew was really helpful and took care of us."

Prós: "Conforto a bordo"
Contras: "Falta de pontualidade"

Prós: "Nice crew and Good seat despote the âge of the aircraft"
Contras: "New screen and New aircrafts"

Contras: "Better boarding process"

Contras: "Bus navette between thé flights"

Prós: "cheap ticket"
Contras: "lack of service, very unfriendly stewardess"

Prós: "Arrived ahead of time"
Contras: "Not business treatment, the boarding que, the seats, the food"

Prós: "The crew at the gate as well as in the plane were tu nice and helpful."
Contras: "Juste the toilet were not so clean and smelled very bad."

Prós: "As if our flight from Washington to Brussels was not delayed enough, the flight segment to Accra from Brussels was delayed for almost 2 hours"
Contras: "Almost everything about the trip was impacted one way or the other. Our luggage/bags were partially damaged too, but I decided not to lodge an official complaint."

Prós: "The flight crew was accommodating and genuinely worked to meet passenger needs during the boarding process and also while I'm flight. The flight entertainment included a good, and varied set of options."
Contras: "1. There is a security check just prior to boarding at the gate in Brussels that is not known about in advance. The process is not organized, nor did I (along with other passengers) understand why another checkpoint was being unexpectedly required.. 2. The food onboard (main meal - beef and snack - calzone) were not good; although they were served hot, they were bland and unappetizing. Contrary to popular belief, not all airplane food is "bad". 3. And finally, the restrooms were not kept clean during the flight - I had never seen that on any of the nternational airlines I've taken over several years."

Prós: "Nothing"
Contras: "We got zero offer of beverages during our flight, even a cup of water! Glad we bought our own. It seemed like one of the flight attendants was in a flight with a customer during boarding."

Contras: "Worst entertainment system"

Contras: "Flight crew would gossip in Flemish Food not good and I vegetarian dinner option provided at all!"

Prós: "The rest was ok"
Contras: "I came in 45 minutes before the departure time, but they said i was late. And i asked what can the solution, they said the solution is to cancel my ticket and buy a new one. And they cancelled my ticket, then I did not get any other choice than buy a new ticket at more than $700 just from Abidjan to New York. But some other airline companies, when you miss your flight they find a next one for you and you just pay the fee, but not to cancel your ticket. This last case can happen only if the traveller does not show up and doesn't call."

Prós: "The flight attendant crew were all very friendly and so good at giving out drinks and water and whatever we needed. I felt really pampered and I wasn’t even in first class. Brussels airlines literally saved my whole trip back from becoming a nightmare because I had a really short connection time in the Brussels airport. I was sprinting to the gate to make my flight and was running real late and they had waited for me! The staff at the gate and at the passport control all were very helpful. I was very impressed by everybody involved and so appreciated that I could make it home as planned instead of having to find a new flight."
Contras: "Nothing!"

Prós: "Email and text kept me updated"
Contras: "Flight delays"

Prós: "Nothing"
Contras: "When we arrived in Toronto they sent us to customs even though we didn’t need to go and we missed our connecting flight through Brussels them had to rebook with terrible seats to London now we are almost a day behind schedule..."

Prós: "The crew was calm, professional and polite."
Contras: "There was a delay of almost an hour on my first leg of the trip, which meant that I was really rushing to get to the gate for my connection in Brussels. It would have been nice to have some sort of express option for that, since it was the airline's fault that we were late."

Prós: "Da tripulação."
Contras: "Atrasos, serviços, ausência de refeições/ refeições pagas"

Prós: "They have the funniest and engaging safety video I have ever seen"

Prós: "Easy to cancel Trip"
Contras: "Kayak did not have a system of knowing that I cancelled the flights"

Prós: "Everything"

Contras: "Sardine tin bus transfers from hell."

Prós: "NOTHING"
Contras: "We had to wait 1 hour inside the airplane because there was fog in Lisbon. Flight took 2.5 hours and the Fog cleared long before we landed so there was no need to wait 1 hour in the airplane where we had NO leg space at all. As compensation they could at leased given us coffee for free and not have to buy for a bloody expensive high price."

Prós: "Crew was very pleasant and friendly. Departure and arrival was on time."
Contras: "Very narrow and uncomfortable seats."

Contras: "Very uncomfortable, no refreshments. Everyone on the flight was suprised to find that food and drink cost money. The entire flight, the crew was selling something and you could not pass in aisle or even use toilet for half the fight. No entertainmrnt on a flight of 4.5 hrs and this was not supposed to be a low cost flight."

Prós: "Nothing"
Contras: "Flight delayed and waited over an hour at baagage claim .no one to speak to or help. Worker at baggage claim sitting on phone ."

Prós: "Not much"
Contras: "Departing out of Brussels International Airport, the security line to LEAVE the country was 3+ hours long. Not sure what the logistical problem was, but it was a poorly handled experience. They also said it was a daily occurrence."

Prós: "Forgot they were on 24 hour time. Maybe send an alert about that."

Prós: "I had an aisle seat."
Contras: "No entertainment provided, except for the option to connect to their wi-fi. However, if you didn't have a wi-fi capable device, you were screwed. The food was disgusting - the worst I have ever experienced on a flight."

Prós: "Very nice service economy privilege, friendly crews, good food, water service at flight start, room around knees, blankets, all very good"
Contras: "the headset plug in needs maintenance. it had to be plugged in and re-positioned several times to get it to work"

Prós: "The crew members were kind and friendly and went the extra mile to be helpful."
Contras: "The entertainment screen was about 6 inches wide and there were only four movies to choose from (one that was older than the hills). The screen wasn't clear. Hard to believe that there was such poor technology for a flight from the U.S. to Europe. Also, there were no ports to charge phones or tablets which made it near impossible to watch entertainment on a phone or tablet due to low battery levels. The wi-fi was not strong. I typically like food on an airplane, but this food was not something to be enjoyed. I hope to not fly Brussels Airlines/United again. I'll stick with British Airways and American."

Contras: "Was surprised that the food was on sale !"

Contras: "Flught was delayed more than 45 min from Brussels and when we finally arrived to Lisabon they couldn't open a door to Airport building."

Contras: "the cabin crew refused to serve any drinks until they served food and they were only serving front to rear, rather than front & rear to middle. as i was sat right at the rear of the plane it meant i didn't get anything to drink for 30-40 minutes. i thought delta were poor on that front but these guys were ridiculous. as for the food: i don't expect much from airlines but i don't consider cake & toblerone to make a breakfast, even if it was served with orange juice."

Prós: "I had a comfy seat at exit row. The team was great."
Contras: "Over 30 minutes delay. The luggage pickup was a mess, the belt wasn't emptied for previous flights which created a huge mess."

Prós: "Same coment"
Contras: "Same coment"

Prós: "Nice equip and staff, comfortable and on-time"
Contras: "Veg meal requested but not processed."

Prós: "Keep working as this and we always travel with you.Thanks"
Contras: "N/A"

Prós: "Flight itself was fine."
Contras: "I tried for numerous days before the flight to buy a piece of baggage online and I kept getting tossed back and forth between Expedia and Brussels Airlines. In the end, I wasn't able to purchase it ahead of time and we had to pay $49 at the airport. I feel entitled to a reimbursement of the difference between the booking online price of $15 and the $49 I paid."

Contras: "bad customer service. No reliable information about the flight. How someone who never took an airplane can know that you have to get a visa when going to canada. If your ticket says your last destination is us. And i did not even got a full refund for their stupid mistake. Lack of information. You guys should be more careless for your customers."

Prós: "USB socket and decent selection of movies, music etc."
Contras: "No wifi and no electrical socket. By row 43, they ran out of blankets and dinners other than beef. The check-in website looked like it was from the 1990s. When I had to pay for a second bag at the airport (IAD) on the outbound flight, it took 15 minutes. When I came (BRU), they told me to wait in 3 different lines, wasting 30 minutes, before I got to the correct line. Then board the flight to return was a 45 minute delay. It's like these guys were totally new to the airline business."

Contras: "Old plane. Seats couldn't be adjusted. Had to take a bus to board the plane."

Prós: "Flight was on-time"
Contras: "Cabin's temperature was too warm. Breakfast was just a cheap muffin and orange juice..."

Prós: "I hated that I had to do my own check in, the flight check in and the luggage dropping. I was unsure as id I had done it correctly, and even after the staff revised my luggage drop reciept, the luggae was not delivred appropriately. The flight was delayed, which made me have to o rush all over LHR, where I pretended to have breakfast."
Contras: "Unpolite and stressed, rushy staff on board. On top of that, all the running throgh costumes and pretty much the whole LHR airport, and what I hated the most was my luggage arriving 12hrs late."