As minhas malas novinhas chegaram simplesmente destruídas. Impossível utilizar novamente. Amassadas absurdamente, quebradas…
O assento 6A estava um pouco sujo e a comida deixou a desejar (opção faltando, muito peixe/frutos do mar)
A diferença pra mim foi em relação a tripulação. Estavam sempre muito gentis, alegres, atenderam a todos com rapidez e atenção.Parabéns para a equipe!
Aeroporto de amstedam colapsou Evitar
O atendimento foi ótimo, seja no embarque seja no avião, todos muito atenciosos...
Voo atrasou uma hora para aguardar passageiros em conexão.
Fui muito bem assistida, principalmente pq antes de voar eu despenquei da escada rolante e recebi uma assistência incrível. Mas a comida e a variedade de filmes muito ruins.
Prós: "Absence of food"
Contras: "In flight service"
Prós: "Salimos a tiempo . El business es muy confortable"
Contras: "La comida horrible . No se limpian los baños"
Prós: "Very nice airplane and pleasant crew"
Prós: "Crew is excellent, polite and personal!"
Contras: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Contras: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Prós: "The crew was very kind"
Prós: "Usual faultless KLM experience"
Contras: "Nothing."
Prós: "Flight arrived on time"
Contras: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."
Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."
Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."
Prós: "Nada."
Contras: "Tudo tem que ser melhorado"
Prós: "economy plus seats were nice, great movie selection, especially international movies"
Contras: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"
Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."
Prós: "Crew was nice and pleasant"
Contras: "Flight very late"
Prós: "Refeições de alto nível"
Contras: "Flight got delayed 30 minutes"
Prós: "Very friendly crew and on time with no problems."
Prós: "Very professional"
Contras: "Lost luggage"
Prós: "General flight journey"
Prós: "Nice attention and good food. Plane and seats are confortable"
Contras: "Acomodação na área econômica, espaço entre as poltronas."
Contras: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Prós: "Filmes à disposição"
Contras: "Comida"
Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."
Prós: "Awful"
Contras: "Everything"
Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"
Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"
Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"
Prós: "Good food, friendly service"
Contras: "More trash pickup; only one round of beverage service"
Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"
Contras: "My suitcase didn't come with the airline."
Prós: "Flight crew very nice"
Contras: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
Prós: "Arrieved on time!"
Contras: "Dem entretenimento"
Contras: "Ter que caminhar muito no chegada ao Galeão"
Prós: "Excellent service. A meal , drink and a coffee included which we were not expecting."
Contras: "Do conforto no banco do meio da fileira de 3(três) pessoas"
Prós: "Left ontime and service was excellent."
Prós: "Overall everything was ok."
Contras: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
Prós: "Nothing"
Contras: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."
Delays again with jet2 getting regular now
Cannot fault Jet 2 service
We waited about an hour outside the aerport building after boarding by the gate waiting to board the plane. the plane wasnt there yet.... It was freezing, 8 degree Celsius, barely chairs to sit, no staff to ask question, no screen with information.... The plane arrived, after about forty fives minutes wait there, and until it was emptied, passengers, suitcases.... only then we allowed on board. there was there babies, and older people, besides of the rest of the passengers. it took me over an hour to recover from the freeze. It was a disaster. I don't understand how the airport crew decided to do boarding by the gate forty five minutes before the plane landed. would love to hear a reply from you. i will send this message to PAPHOS INTL AIRPORT as well.
Boarding lanes should have been better organised..as it always becomes a free for all..
Flight was first class Experience at Edinburgh Airport was appalling
The flight was first class the experience on landing in Edinburgh was not Crammed into a bus and held on tarmac for 15 minutes followed by just under 1 hour to clear passport control Only one flight at that time Disappointing!!!
Left on time arrived early first class ground and air crew
Smooth process, great in flight crew you wouldn’t want to travel more than 3.5 hrs with them as the seats are slightly hard
Prós: "Crew was attentive"
Contras: "The seats are awfully tight and no padding The plane was delayed for almost 3 hours while we were on it because of some air conditioning issue"
Contras: "Not much. Outside influences not under their control"
Contras: "Everything is made easy...."
Contras: "It was freezing on the plane everyone had hoods up and coats on."
Prós: "Seats and legroom very good for a budget airline. Crew very good."
Contras: "Boarding in Naples was dire"
Contras: "Seats don't recline"
Prós: "Crew were good, no issues. Flight was prompt and easy."
Contras: "A few too many announcements and promotions for buying stuff on board."
Contras: "People had to go a long way to find space to stow their bags. No one was telling people to put small bags under their seats."
Prós: "Boarding well organised, cfrew friendly."
Contras: "Announcements too frequent and very loud."
Contras: "Missed the need to add luggage to both inward and outbound journey, that got excessively charged on the way back. Have never had to select luggage allowances both ways, clearly we want to bring our luggage back! + why should it cost twice as much to add to the hold when paying at the airport, rip of"
Prós: "This plane was alot older then other planes owned but the cabin was still new, legroom brill, clean cabin and excellent staff. We were kept fully informed of the extra safety procedures needed in regards to de-ice the plane before takeoff."
Contras: "Would have rathered a new plane, and to land ontime but only 20 mins late."
Prós: "Comfortable, quick flight to prague, even landed early! The cabin crew were efficent and the cabin was kept clean and tidy. Legroom is always better on Jet2"
Contras: "Nothing to not like. Jet2 have good planes, excellent legroom and great staff."
Prós: "Cheap and easy."
Contras: "The announcements were a bit “organised tour” excitement which was odd. Also not allowed tablets during take off and landing which was a bit behind the ball compared to other carriers."
Prós: "Comfortable, friendly service on the plane."
Contras: "Connection issues from previous flight. Connecting ground staff didn't seem to have their game together. In all fairness, it was after midnight and I don't think it was connected to the Aegean airline. More like airport security."
Contras: "Could not check in online"
Prós: "Late at the airport but they managed to get us all through and boarded on time"
Contras: "Too many steps especially at Birmingham"
Prós: "The crew were helpful and friendly"
Contras: "Nothing to report. Very efficient"
Prós: "Left on time. Arrived on time. Clean. Everything worked. Competent and friendly crew. Great price. Yes, we definitely would fly with Jet2 again."
Contras: "Really packed us in. Crew kept on offering items for sale. But, it is a deeep discount carrier so we were not surprised."
Prós: "Good flight (when we eventually got airborne. Friendly cabin crew"
Contras: "Last minute gate changes at Heraklion meant lots of confusion & frustration plus late departure. Edinburgh airport is a joke since its recent upgrades, plane sent to wrong bay caused delays getting off then baggage handlers are slow beyond useless, seem to think they are doing everyone a big favour & will do things when it suits them. No help or information from airport staff who promptly vanished at the 1st sign of trouble. Edinburgh airport really needs to have a long hard look at itself."
Prós: "Nice clean plane. Short flight good check in, comfortable seat. Nice staff"
Contras: "No entertainment"
Contras: "Timing and space"
Prós: "The convenience of the route"
Contras: "The thumping 'music' as we boarded, the over-jolly announcements which treated the passengers as if they were all mentally deficient or poorly educated. The information they conveyed was clear and comprehensive and obviously, safety instructions are crucial, but the format and tone of delivery were so patronising I thought they were a parody. They also assumed everybody was coming back to the UK after their holiday - the flight had a good proportion of French passengers and some of us don't live in the UK. Make the announcements more neutral. I fly with a lot of no-frills lines, especially Ryanair and EasyJet as well as the larger carriers such as Air France, BA, SAS and Air Canada, but I have never come across such grating and irritating announcements. I will think twice before booking another flight with them rather than endure this again."
Prós: "I actually found the seat quite comfortable, compared with other low-cost airlines. I was glad that i could take my hand luggage onto the plane, allowing me to exit without having to wait at the carousel. There was plenty of space in the overhead locker. I liked the sense of humour in the announcements - it proves that even serious things can be said in a pleasant manner"
Prós: "Last minute booking from Alicante, amazing seat allocation and the flight arrived 35 minutes early."
Contras: "Shame Leeds wasn’t ready for us, took far too long to access the terminal and queue at passport control was a joke. Landed feeling great, now I’m ticked off."
Prós: "excellent legroom"
Prós: "On time."
Contras: "Charge to ensure you keep your free hand luggage in the cabin. Security delays at Belfast."
Prós: "Decent legroom"
Contras: "Having to turn off electronic equipment for take off and 30 mins before landing. Ridiculous as all other airlines now agree this is pointless."
Prós: "New plane. Great legroom. Generous luggage allowance. Pleasant crew."
Prós: "Short check in, good leg room in seats"
Contras: "Overpriced food"
Prós: "Have drag A1 do great space, all in timd"
Contras: "Nothing"
Prós: "What a breath of fresh air. Simple no frills service but very friendly attentive staff. Can't quite say why but 100 times more pleasant than a Ryanair flight!"
Prós: "Everything, staff the whole package faultless, well done !!!"
Prós: "First time iv used jet2 and I will again"
Prós: "Great flight, super low price. Overall great value. Also the cabin staff were great. The flight was quite empty so we had a bit of a blether"
Contras: "Nothing was wrong with the flight, aircraft or service. Only one star for food cos I didn't order, and for entertainment as there was none. Wasn't expecting for £80"
Contras: "temperature too cold on return flight from Faro, especially having been in hot weather for 16 days"
Prós: "Everything ran smoothly"
Contras: "The constant talking on the overhead trying to sell something (food, donations, duty free) and then the stewardess didn't make it to the back to hand over landing cards."
Prós: "- Flight was on time, yet they pad the timetable to make it difficult to be late. - Aircraft was relatively clean considering this was its 4th flight of the day, and the fact it's 29 years old. - More laid back then EZY and FR as they allow a reasonable turnaround time."
Contras: "- Seat assignments don't always make sense, we were split up even though there was an empty row behind us. - Shortly after takeoff passengers moved into the extra legroom seats without paying. - Constant attempt to sell things to you, scratch cards, overpriced drinks etc."
Prós: "On one of the busiest weekends for flying it was perfect..... the plane the staff and the flight"
Contras: "The food was expensive and not great"
Prós: "Convenient flights. Friendly staff. Excellent price."
Contras: "Older aircraft means electronic devices can only be used while cruising. Long queue for bag drop due to many flights leaving at once."
Prós: "Friendly, polite crew and clean aircraft both ways."
Contras: "Poor entertainment and lack of holder on seat in front to hold magazines, phone, iPad etc."
Contras: "Our flight out was delayed by a couple of hours and the return flight was delayed at least an hour. It was clear skies, no tusre why. Also, after having paid to check our bag, the bag didn't arrive at our destination because it was removed from the plane, along with 26 others. We didn't get it back for 5 days, just in time for our holiday to be over."
Excelente aeronave, pessoal gentil, conforto, tudo na classe econômica
Avião maravilhoso super confortável mesmo na classe econômica
Prós: "Crew great"
Contras: "No social distancing enforced, I was sat next to another person (no spaces between booked seats)"
Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."
Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."
Contras: "A alimentação fornecida não permitiu opção para todos a bordo, além de apresentar cardápio pouco atrativo."
Prós: "Limpeza dos toaletes."
Contras: "A comida servida a bordo."
Contras: "Missed our connection because of problem w jetway"
Prós: "Nothing!"
Contras: "Boarding was chaotic. The flight attendants never even asked us if we wanted anything to drink- never! Not even water. They were just too busy serving those who were buying food and drinks on board. For a 4-hour flight?!!! Simply unacceptable."
Prós: "Nothing British airways was fine"
Contras: "Your website messed up and booked my flight for the wrong month. I booked sept 20 2019 and your site errored out. Eventually it booked the flight but apparently it was for oct 20, 2019 and I couldn’t get a refund because it was through kayak not British airways. I’m never using kayak ever again"
Prós: "Nao viajarmos, o voo foi cancellando sem avisar fui fazer o chekin e fiquei sapendo. Tive que comprar outra passagem pela Tam que custom muito cara devido a data estar muito em cima.um horror!"
Contras: "Tudo, inclusive me idenizarem pelos transtornos psicologicos e gastos desnecessario de muito dinheiro"
Prós: "A tripulação, particularmente a Sra. Betina, é a mais simpática e prestativa tripulação que já vi. Vinhos excelentes, servidos a vontade mesmo na classeeconômica. Os assentos são bastantes confortáveis. O pouso também foi perfeito."
Contras: "Só faltou servir o café, junto com a refeição da manhã"
Prós: "The crew was good, very helpful."
Contras: "The seat was not comfortable at all. I’m 6.0 and 150lb so not very big but my shoulders were already above the head rest. Also leg space was very poor. This was an American Airlines flight by the way. 777-300 airplane. I’ve had better flying experience before in the Same type of plane"
Prós: "The crew was fantastic"
Contras: "It took 3 people to check my bag something was wrong with the system ... the airplane was super hot for first half hour or so because there was a problem with air conditioner."
Prós: "All crews are kind, friendly and excellent services, the handling of missed flight is good."
Contras: "The plane is too old lots of things falling apart, toilet door, tv screen and its remote control ect .."
Contras: "As opções de entretenimento e cadeiras mais confortáveis."
Prós: "Tripulação atenciosa e solidária"
Contras: "Procedimento de embarque respeitando os grupos para acessar a aeronave"
Prós: "Serviço de bordo comida"
Contras: "Assento com encosto de cabeça... horrivel"
Prós: "The crew was nice."
Contras: "The food was the worst I have had on a flight. We were crammed into the seats....especially when the seat in front reclines back."
Contras: "Demora en el despegue"
Prós: "A atenção e cordialidade da BA é demais."
Contras: "Nada a dizee"
Prós: "Uma verdadeira lata de sardinha"
Contras: "O tratamento pois depois de um atraso na decolagem de mais de uma hora dentro do avião, não serviram nem um copo de água ."
Contras: "Verdadeira lata de sardinha"
Prós: "The plan was new and smelled nice and the staff was very entertaining and nice."
Contras: "The flight didn’t have wifi"
Contras: "Voces me venderam uma passagem as 9:47. Eu tinha apenas 3min para fazer meu checkin pois encerrava as 9:50. Não consegui, perdi o voo e o dinheiro. Palhaçada, irei entrar na justiça. Deviam alertar ou bloquear as vendas faltando pouco tempo para o checkout."
Prós: "Vôo saiu no horário, tudo muito bom."
Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"
Contras: "Cadeiras da Business"
Prós: "Quick check in online, efficient auto bag check with helpful staff available, Quick efficient boarding, quiet flight less than half full."
Contras: "Being bumped to an earlier flight (7:15 from 11:20), not sure that was BA or the booking agent, but caused alteration of plans and hotel being booked."
Prós: "Tripulação muito atenciosa."
Contras: "A distância entre os assentos. Muito apertado."
Contras: "Delays at gate while on plane(2hrs), entertainment system non-functional, AC non functional, seat selection lost."
Prós: "Two seats next to me were free!!! Food was good!"
Contras: "Luggage delivery at HFK was extremelly slow!"
Prós: "All of it we left and landed ahead of time"
Contras: "O prato que escolhi, disponível no menu, não estava disponível no vôo."
Prós: "Captain kept passengers informed on everything, great flight, helpful crew, fantastic entertainment system."
Contras: "Leg room isn’t great for such can’t a long flight and the food was not the greatest."
Prós: "On time"
Contras: "Couldnt pick seat after checkin. They put me in the middle in the back row even though there were better seats left empty right next to me. baggage would have cost 100 pounds to check. Flight was not exactly cheap at 200 pounds. Will just fly the budget airline next time over british air since. I expect better accomodation for these prices."
Prós: "Terrible food. The food will actually make you sick."
Contras: "Charge extra for food but provide food that will not make you sick."
Prós: "Pontualidade, espaço entre as poltronas."
Contras: "Ter que comprar a água"
Prós: "Tripulação"
Contras: "Atraso de mais de 1 hora"
Prós: "Food was great. Sleeper amazing- I was asleep for at least 4 hours"
Prós: "it got there"
Contras: "how it got there"
Prós: "Entertainment selections were good."
Contras: "Screen was not working properly and very hazy, grainy and full of grids."
Prós: "Nada!"
Contras: "Estava na executiva e tinha cadeiras com tv quebradas, passageiros sendo removidos para econômica para chefe de cabine dormir, não tinham todas as opções do cardápio , vinho acabou , tripulação mal educada"
Prós: "I always fly AA but this time was a nightmare"
Contras: "The gate agents put me on a wild goose chase as they made an error on the time of my flight departing. My wife and I were sent to three gates and finally was apologized to by the manager on duty. Our flights were changed for free put we lost 5 hours of travel. My wife started IVF treatment today... and she was uanbale to sleep before her 7am appt ( got home at 3am) Very stressful!!!"
Prós: "São pontuais"
Contras: "Não servem nem uma água para vc beber, única aviação que não servem 1 lanche, nunca vi isso! Eles vendem alimentos, só vendem, não oferece nem água! Um absurdo!"
Prós: "Quick flight, drinks available."
Contras: "I recall a snack being served on my first BA London-Belfast flight. Apparently that’s no longer done?"
Prós: "A British Airline é uma empresa muito organizada, não houve atrasos e o serviço de bordo estava impecável, porém, tive problema com a minha tv, na verdade todo o bloco central perdeu acesso ao entretenimento e eles não conseguirem resolver ainda em voo."
Contras: "Do meu sistema de entretenimento ter parado de funcionar"
Voo bastante tranquilo, bastante confortável para companhia low cost. Em Paris no entanto, uma funcionária dificultou bastante o acesso relativamente a bagagem de mao, quando na vinda nunca houve qualquer tipo de objeção ( levava uma mochila com as dimensões adequadas e uma pequena mala a tira colo, sendo esta que referia não poder ir!)
Voo cancelado!!! Sem alternativas!!! Com voo de ligação para apanhar e sem alternativas! Muito mau
Tripulantes educado , serviço nada de especial
Gostei de tudo, correu bem tudo
O que podia ter corrido melhor: Estava super satisfeita com lugares que nos foram atribuídos aquando da compra dos bilhetes e chegados ao avião, Alteraram os nosso lugares.
O comandante foi sensacional, saudou os passageiros olhando para todos. Explicou o motivo do atraso. Foi extremamente simpático convidando crianças e depois "crianças grandes" a visitarem a cabine enquanto aguardávamos a liberação da decolagem! Sensacional!!!
Estava um calor absurdo dentro do avião.
aeronave antiga, banco sem reclinar.
Tivemos um atraso de mais de uma hora. É inaceitável tendo em conta que era o voo inaugural da rota para Porto Santo.
Nos últimos tempo tenho viajado na companhia easyjet, tem sido uma ótima escolha para os meus destinos !
Algum entretenimento (televisão, música…)
Contras: "Last flight of the night always running late"
Prós: "I landed alive"
Contras: "No information about the gate until you have tk run across the airport to board"
Contras: "Nothing, the price is great and I would take a cheaper price for the flight over free drinks and food anyday"
Contras: "o voo ter partido e chegado a horas e não com um atraso de mais de 2h"
Prós: "Nothing"
Contras: "They forced us to check our carry on baggage and then they lost a sandal which was attached to our backpack. The seats didn’t recline at all. The flight was late."
Contras: "O voo atrasou 1 hora."
Contras: "Flight was delayed. Very little communication"
Prós: "The crew were super friendly and could not be more helpful. It was a 2/3rds full flight, so no squabbles over baggage."
Contras: "I pay for easyJet Plus and it should mean my bag comes up first, but it was one of the last."
Prós: "Crew was nice"
Contras: "Less line to check in"
Contras: "EasyJet was pretty easy to deal with."
Prós: "The crew were efficient."
Contras: "The flight left late. The seat was uncomfortable for me ( that is usual ) My major problem is that I was charged £247 and then a further £378 when I had to re book due to easy jet systems changing the dates. I am certain I booked the correct dates."
Prós: "Good price, friendly stuff, no hiccups at all"
Contras: "If they can give us a glass of water"
Prós: "Quick check in and no fuss"
Contras: "O tempo de embarque, ou seja, depois de passar a porta de embarque, muito tempo à espera para entrar no aviao"
Prós: "Avião limpo e confortável"
Prós: "The ground staff who helped my mother were just amazing. So kind and considerate"
Contras: "The landing was a little rough"
Contras: "Escolhi a easy jet porque considerava que se diferenciava das outras low-cost. A péssima experiência de autêntica caça à bagagem extra por um funcionário dedicado exclusivamente a essa função na fila de embarque provou-me que afinal estava enganado. Deixou de ter a minha preferência."
Contras: "3 hours late and very little information. No refreshments provided."
Contras: "Assento desconfortavel para dormir."
Prós: "The price was cheaper"
Contras: "They could serve water"
Prós: "Quick boarding and disembarkation"
Contras: "Poor seat pitch. But only a half hour flight so wasn’t really a bother."
Contras: "More than one hour delay"
Contras: "Mediocre, flight delayed toldto go to gate, Checked at gate after 1hr returned to departures the back to gate checked again, problem with seatbelt had to ask multiple times for Help. Not sorted went through flight unfastened with buckle issue, flight attendant attitude very poor."
Prós: "Tripulação mal educada e grossa. Terrível."
Contras: "Ter ido por outra companhia aérea."
Prós: "Preço"
Contras: "Atrasou muito"
Prós: "Food and crew were excellent"
Contras: "8 hours in the air."
Prós: "Melhor pouso que já tive."
Prós: "Emergency seats with space to stretch the legs."
Contras: "Only one hand luggage"
Prós: "Prompt boarding"
Contras: "Was delayed by one hour due to fog (not airlines fault, but a nuisance nonetheless)"
Prós: "On time. Price."
Contras: "No vegan food just crisps or alcohol"
Prós: "Fast easy hoarding. Friendly staff"
Contras: "Na"
Prós: "Espaco das cadeiras"
Contras: "N/a"
Prós: "Overall great! On time, which is beside security the most important thing."
Contras: "We couldn't understand the pilot because it was not loud enough. That's a shame!"
Prós: "Preco"
Contras: "Sem servico gratuido de alimentaca"
Prós: "Boarding was fast. Flight was on time"
Contras: "The plane smelled like vomit before take off which leads me to believe it was not cleaned properly"
Contras: "no entertainment no food, no snack, no drink scary landing due to strong, gusty wind in Innsbruck"
We onboarded 1h30 late. We stayed in the plane for 3 hours before it was canceled because of snow. And we waited another two hours to be off boarded. Information was rare and bad. Decisions badly made. No support AT ALL from Ryanair after the cancelation.
Não pude embarcar pois a tripulação disse-me que o vôo estava atrasado e que eles não poderiam me realocar em outro vôo, tive que comprar outra passagem e não tive direito nem sequer a reembolso.
É ridículo viajarem duas pessoas e cada uma ficar em lugares opostos na aeronave.
Comprei os bilhetes pelo site kiwi. Não entregaram os bilhetes pelo email. A ryanair criou dificuldades para emitir no aeroporto. As poltronas são muito apertadas. Sou alto. Foi um sofrimento a viagem. Ryanair nunca mais
Sinceramente foi o pior serviço de todas as companhias aereas que jà viajei. Fico só por aqui senao tenho horrores para dizer
Como não consegui fazer o check in online no telemóvel tive que fazer no aeroporto e pagar mais de 100euros por isso! Gostaria de saber se isso é legal. Porque li que comprando através de outra operadora não deveriam ter cobrado
A temperatura estava muito alta mas o levantar e a aterragem foram incríveis mal se sentiram
Foi tudo impecável. Todos sempre atenciosos
Had a drunk guy by my side trying to mess up with me
Como sempre, a ryanair cumprir com os horários estabelecidos
Contras: "A água poderia ser grátis."
Prós: "Nothing. Everything was very bad."
Contras: "Bad line to check in. Bad line to get in the plane. 1h15 waiting inside the plane with no answer about hour to take off. No are condition in the plane. Cabin crew with no attention. Late to get out the plane. Late to claim the luggage. And, after 30 years traveling, first time I have a bottle broken"
Prós: "Very organized and very easy boarding experience."
Prós: "Nothing"
Contras: "Bad baggage policies"
Prós: "Tripulação prestativa e simpática."
Contras: "Voo atrasou mais de 40 minutos."
Prós: "Pleasant cabin crew"
Contras: "Everything! A lot to improve"
Prós: "Tudo muito bem organizado"
Contras: "O espaco entre os bancos e ao menos água deveria ser ofertada"
Prós: "Treated us with respect and very helpful when we missed our flight and had to be bumped on to the next flight."
Contras: "Wish we didn’t have to pay so much to change the tickets. Significantly ate out of our holiday money"
Prós: "I liked when w landed in my destination."
Contras: "The flight attendants were very short and not helpful. I pumped breast milk and asked for a bit of ice and they gave me four cubes. When I asked for a bit more after first service they again gave me four cubes. Not very kind and treated me like I was bothering them."
Prós: "The flight was excellent, crew very friendly and available."
Contras: "At the time of boarding the person who was checking the boarding pass was extremely thick checking the luggage, I think the app should explain better about the purchase of luggage (which sizes include the purchase)."
Prós: "Priced right."
Contras: "All snacks, drinks are for sale. Could at least offer a complimentary bottle of water."
Contras: "Priority line....."
Contras: "Tripulação pouco profissional, a ter conversas sobre passageiros a frente de toda a gente,"
Prós: "Tripulacao."
Contras: "Nao poderem entrqr trlles mais pequenosque mtos sacos d viagens precoa ebgnadores fica uma viagem prevo TAP"
Prós: "crew were cheerfull"
Contras: "Ryanair are fleecing customer regarding the wheelie carry on bag. Customers should be told about their new 'rules' and all the extra costs at the point of purchasing the the ticket as when you add the extra costs on the flight is no longer a bargain and flying with BA is a much better option."
Prós: "Voo... aterragem perfeita. Tripulação de cabine muito profissional."
Contras: "Comunicação do atraso muito tardio. Muito tempo para sair. Muito tempo em táxi....toda a experiência antes de ter o avião no ar foi má. Falta de comida a bordo (típico do último vôo do dia....mas não devia ser assim)."
Prós: "Horário cumprido"
Contras: "Tripulação pouco simpática"
Contras: "Daylight robbery. I got charged 55pound for not checking in online 2 hrs before. I felt disgusted by this ridiculous amount as I had no idea. Really frustrated with your search engine and Ryan air for not making this very clear"
Contras: "Voo com atrazo elevado"
Prós: "Da qualidade versus preço"
Contras: "Atrasou 15m, nada de especial"
Prós: "Friendly staff"
Contras: "Very noisy people, very drunk people and like in all Ryanair flights, the staff has to keep giving people alcohol, so they were getting even more drunk. Not a good experience when all of them starts standing like in a bar on top of your head and raise the volume of the voice for no reason. Also from the time we landed until the time we were allowed to leave the aircraft, 15 minutes passed. Without anyone telling us for what reason. Very annoying..."
Contras: "No vegan food."
Prós: "App is helpful. Email messages are helpful"
Contras: "Unclear that >100 ml not allowed in cabin size luggage that gets put in the hold. This caused unnecessary delay and extra work for staff at security"
Contras: "Atraso de duas horas no voo. Cheguei em casa muito tarde."
Prós: "Gostei da experiência pois agora sei que não voarei mais com a companhia."
Contras: "Detestei o atraso de 1h20min, não gostei dos atendentes e nem da falta de profissionalismo. péssima empresa, não recomendo a ninguem. pouco espaço entre as poltronas, confusão e falta de respeito no embarque, sem contar que trocaram o portão de embarque 3 vezes e a região do portão 1 vez, de S para U, tudo isso de ultima hora e sem comunicação no alto falante do aeroporto."
Prós: "Chegou antes da hora. 20 min adiantado"
Contras: "........."
Prós: "Chegamos ao aeroporto 2 horas e 15 minutos antes do vôo. Tentamos fazer o check-in mas ainda não estava aberto. Na hora que abriram, fomos para a fila. Na nossa vez disseram que teríamos que pagar para poder fazer o check in no aeroporto, um valor absurdo de quase 100 euros. Não disseram em nenhum momento isso por e-mail. Não fomos avisados. Ontem, recebi uma e-mail da Cia, apenas falando sobre o procedimento da bagagem e nada mais. Não vou arcar com esse prejuízo, porque eles não avisaram que o check in tinha que ser online obrigatoriamente ou teríamos que pagar."
Prós: "Staff where nice and flight was on time"
Contras: "I flu with my baby 18months and my partner, we were sat separately which didn’t help me at all as my child just kept asking and crying for her dad. No space to put her on my lap as she is a lap child."
Prós: "Keeps to schedule. A high performing low cost airline."
Contras: "Cost of the food and drinks but I’ll still fly with Ryanair again."
Contras: "Ficamos mais 30 min trançados numa mini sala de embarque, os passageiros no voo pareciam estar num ônibus (gritavam, ficavam de pé o tempo todo, num voo de 55 min) e a tripulacao nada fez para melhorar isso."
Contras: "Danificaram uma das minhas malas."
Prós: "V efficient airport. Got through quickly and no rushing due to size. V pleasant staff despite full plane. Nice flight path over by Ireland’s highest mountain range on the departure. Also nice sunset on right of plane. All on time"
Contras: "Maybe enough seats for everyone after security but obv right for space"
Prós: "It is a cheap flight. I don’t espect first class. The ride was smooth, the flight was cheap, the cabin crew were friendly and it wasn’t horrendously dirty."
Contras: "I had to print the boarding pass on my own, cannot get it at the airport. Also the fact that they delay in telling you where the gate is and then it is a 10 minutes stride to get there."
Contras: "O atraso na partida de cerca de 1 hora."
Prós: "O voo em si foi bom"
Contras: "Um atraso de 2h e estar 30 minutos com o avião parado e sem o AC ligado"
Prós: "The efficiency of the staff, the cost of the flight, the food."
Contras: "The queue at the airport."
Prós: "Nada"
Contras: "Tudo ruim"