Prós: "Seats were comfortable and crew was great"
Prós: "The crew was amazing."
Contras: "Free first class upgrades!"
Contras: "Embarque com finger e mais próximo do gate"
Prós: "The crew were very helpful and the food was good."
Contras: "There was no soap in the toilets on the stretch from Sydney to Dubai. The film choice also seemed poor."
Prós: "O voo foi ótimo e bem tranquilo. Ótimo bar para as classes Premium e assentos muito confortáveis."
Contras: "A ultima refeição da rota não foi oferecida, mesmo sem ter colocado a informação de não incomodar no assento (adesivo disponível para informar a tripulação que o cliente optou por não fazer a refeição)."
Prós: "O assento é realmente muito confortável e o bar no fundo do A380 é fantástico."
Prós: "The seat was not up to the usual Emirates business class standard. The lights were never completely dimmed."
Contras: "Kids food. Chairs weren't comfortable until I reclined it back. Felt like I was bending forward when in the upright position."
Prós: "Crew was very friendly. Food was good. Seat wasn’t bad."
Contras: "Price should be a little less, comparable to that of Qatar Airways."
Prós: "Crew and flight comfort were fine until the flight got canceled after sitting on the plane for over an hour"
Contras: "Wasn’t happy with the accommodation after the flight cancellation, was told no other flights for 3 days so I ended up paying $250 more to get on a different airline that day to make the wedding I was going for."
Contras: "Crews attitude"
Prós: "O entretenimento foi ótimo!! Tripulação muito atenciosa!!"
Contras: "No almoço tinha 2 opcoes: frango e peixe, escolhi peixe mas não tinha no momento e teria de esperar para esquentar, optei pelo frango e no final foi ma boa escolha, pois estava bom"
Prós: "Seats were goooood and comfy Leg room was good"
Prós: "Relaxing Cabin crew were awesome"
Contras: "Not that I can think if"
Prós: "Padrão Emirates Ou seja, tudo muito bom"
Prós: "Assento comum da classe econômica mais largo e com mais espaço para as pernas"
Prós: "Crew and services were amazing. The seats and seating arrangement including all amanities are excellent."
Contras: "Lounge at Ahmedabad airport is way undersized and below average expextations in terms of furniture, food and beverages and quality of service."
Prós: "Tripulação e assento"
Prós: "The airplane The food"
Contras: "The time"
Prós: "Crew always great. Aircraft great."
Contras: "Tv screen too old. As not good as A380."
Prós: "Voo e ótimo"
Contras: "Staff no solo e PESSIMO"
Contras: "Quando cheguei minha conexão durava mais de 24h eles não me deram hotel muito menos alimentação! PÉSSIMO atendimento!"
Prós: "Fabulous flight and trip to Australia"
Prós: "Emirates perfeita"
Prós: "Went by Economy, upgraded to biz on way back. Both were great experiences. Biz class was excellent, I feel better than United."
Prós: "Fast refreshing flight. Food was great."
Contras: "They ran out of food options and I was only row 10."
Contras: "Baggage claim in Newark horrible and slow. Not the brightest people here."
Prós: "We like to have Comfortable Seat for mother with that she has under baby infant I Called to the customer service Emirates Fly 25 Days before Fly I Explain to the customer Service that on Economy Class should be Good place and seat for mother with baby but they didn’t give us the Good seat that was so Hard to 13 hours with baby in a tight seat Travel"
Contras: "We like for next Fly from Kabul to JFK Emirates give us Comfortable seat for a mother with her baby thanks"
Contras: "Didn’t get to pick out seats and got stuck in a middle seat. No opportunity to change, even though I tried to do so a week before the flight as welll as once online check in opened."
Prós: "Smooth boarding and take off on time"
Contras: "Food could be better"
Prós: "The staff was very helpful in many ways."
Contras: "The seats that I booked online were not available when I checked in for the flight."
Prós: "The AIC technology"
Contras: "We was late in departure Very baD crew Very small meals its like a snack I thought Emirates airline is the best but i changed my mind !!! Sadly"
Prós: "Lovely flight"
Prós: "Embarque pelo Lounge é muito rápido"
Contras: "A cadeira ao se apertar os botões travava.... A tv toda hora, do nada, saía do filme.e ia pra tela principal. Melhorou qdo comecei a usar o controle que fica ao lado da poltrona, pois pelo touch screen na própria tela wstava impossível. Decepção para quem paga caro por um serviço melhor."
Contras: "Cobrança de excesso de peso apesar de eu e minha família ainda termos 69kg de franquia é de termos despachado as mesmas malas do voo Brisbane para Dubai, com a mesma Emirates, normalmente. Assento quebrado. Assento do meu filho sujo. Não recomendo parar em Dubai pela arbitrariedade da Emirates"
Prós: "Everything was very good"
Contras: "In cochin to Dubai flight , There was no space to put my carry on baggage, I ask the crew to find the place and put it, but one of the crew said there is a place in the front but she cant take it there, I told her if it is above my seat and close to my seat I don't mind to put , some body taken my space its your responsibility to find the place and put it. then she called her supervisor and the supervisor told me the bag is heavy for her, (the bag was only 7 kg). I have to take the bag all the way to front. The crew is very lazy and too much attitude, wont fly this flight any more."
Prós: "Atenção e simpatia da tripulação"
Contras: "A classe executiva na disponibiliza chinelo, muito menos pijama como outras companhias aéreas fazem. A poltrona ao estar totalmente na horizontal não dá o conforto que dá, por exemplo, a poltrona da Etihad."
Prós: "I flew from Orlando DL to Dubai ,and from Dubai to cape town and both flight I was selected to seat on the middle seat,f that happens on my return flights to Orlando fl ,I will never fly emirates again"
Prós: "Crew were excellent , very pleasant and helpful"
Contras: "Food was horrible , not much options for vegans"
Prós: "Flight appeared less than half-full, I had a full 4 seats to stretch out. Yes, this was just lucky, but very much appreciated."
Contras: "Dull food."
Contras: "Emirates checkin staff in India charging fees unnecessarily. Don’t know it is Emirates decision or Indian staff . I hate to travel again through Emirates ."
As minhas malas novinhas chegaram simplesmente destruídas. Impossível utilizar novamente. Amassadas absurdamente, quebradas…
O assento 6A estava um pouco sujo e a comida deixou a desejar (opção faltando, muito peixe/frutos do mar)
A diferença pra mim foi em relação a tripulação. Estavam sempre muito gentis, alegres, atenderam a todos com rapidez e atenção.Parabéns para a equipe!
Aeroporto de amstedam colapsou Evitar
O atendimento foi ótimo, seja no embarque seja no avião, todos muito atenciosos...
Voo atrasou uma hora para aguardar passageiros em conexão.
Fui muito bem assistida, principalmente pq antes de voar eu despenquei da escada rolante e recebi uma assistência incrível. Mas a comida e a variedade de filmes muito ruins.
Prós: "Absence of food"
Contras: "In flight service"
Contras: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
Contras: "Nothing. Flight was amazing"
Prós: "Everything perfect and arrive to destination on perfect time."
Contras: "All positive."
Prós: "Nice crew, good food."
Contras: "Both bathroom were not working in business class area."
Prós: "Klm's consistantly high standards in everything they do."
Prós: "Staff were professional and polite."
Contras: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
Prós: "Good amount of space on the plane, lots of movies to watch, good food and drink."
Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."
Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."
Prós: "Excellent crew, good food & movie selection."
Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."
Contras: "Tudo tem que ser melhorado"
Prós: "Fantastic gate agents!"
Contras: "The food was terrible."
Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."
Contras: "Fix the damn KIOSKS at Vienna!"
Prós: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Contras: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Prós: "Refeições de alto nível"
Prós: "Great plane and staff"
Contras: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Prós: "The crew is really welcoming"
Contras: "The seats are too narrow and a bit too hard"
Contras: "Acomodação na área econômica, espaço entre as poltronas."
Prós: "Filmes à disposição"
Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."
Prós: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Prós: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Contras: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Contras: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"
Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"
Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"
Prós: "great crew and comfortable flight."
Contras: "sceens in the plane to show map and direction of travel"
Prós: "The crew was very nice"
Contras: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"
Contras: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Contras: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Prós: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Contras: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
Prós: "Face recognition was amazing"
Contras: "Too hot on plane"
Prós: "Arrieved on time!"
Contras: "Dem entretenimento"
Contras: "Ter que caminhar muito no chegada ao Galeão"
Prós: "The flight was perfect! Great food,movies and I even got to sleep !"
Contras: "All was well!"
Prós: "One hour delay after boarding due to loosing our “slot”"
Prós: "The crew. The punctuality."
Prós: "entrance with classical music! staff was friendly. probably in top 5 flights"
Contras: "The service with an awful crew !!! Just plain spiteful and arogant even if we flew in Business class"
Prós: "The flight attendants were quite personable and engaged."
Prós: "Awful airline. Will never get tickets through you again."
Contras: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."
Contras: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."
Prós: "They DID NOT let me aboard the airline!!! Austerian airline is the worst EVER, because they are not even helping me to get a credit to fly Monday to Israel. The of ticket counter at ORD were treating me as a dirt. And unwelcome. I was trying to reason with them, they did NOT want to help."
Contras: "It would have been better if back to back with priceline helped me out to get to another flight & they won’t even credit my ticket, so I LOST about $1200 & was excited for my vacation. They were unhelpful & they kept putting me untold & hanging up on me with their ticket agency on phone too."
Prós: "We could walk around as needed. No restrictions. Free wine with meals!"
Contras: "Staff not friendly or offering of assistance."
Contras: "Overhead space on plane was very limited."
Contras: "30min late arrival. Still was ok."
Contras: "I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!"
Contras: "When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience."
Contras: "Passengers should be notified of the process of changing airplanes at Vienna. What a nightmare. We were scheduled for 50 minutes between flights. Not really enough. If we were aware of what was required it may have helped, however the distance we had to walk was rather extreme."
Prós: "Fast flight , friendly staff , ok food"
Contras: "I couldn’t push my seat back and because of that I was awake the whole flight (night flight)"
Contras: "I didn't like that I paid for a ticket months ago and checked in my bags and then was told that there's no room the plain is full"
Prós: "Not much!"
Contras: "No one available nor willing to help with checking process. Told to just try the checking machines."
Prós: "Staff were always courteous."
Contras: "There was no entertainment at all. No movies, no music, absolutely nothing. If i could have rated it with no stars i would have."
Prós: "Austrian Airlines does it right— service, food, cleanliness. This was a really terrific experience. They even boarded efficiently, having those with seats in the back board first."
Contras: "This was a great flying experience."
Contras: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."
Prós: "Movie selection, crew was very polite"
Contras: "Main meal was a little funky and boarding is always a hassle"
Prós: "Pontualidade e Conforto"
Contras: "Apenas serviram bebeidas"
Prós: "Pontualidade e conforto"
Contras: "Apenas serviram bebidas"
Prós: "Da maçã que foi oferecida a bordo como opção de lanche."
Contras: "Flight delayed"
Prós: "My flight was lovely. I loved the professionalism & politeness of the crew. I also loved the food - I really appreciated the fact that I could order a gluten free vegetarian meal for this flight."
Prós: "proff handeling of sick person !Othervise quiet and nise trawel!"
Contras: "Boarding in Vienna was completely unorganized. Received zero instruction from crew on new boarding information."
Prós: "My wife And infant son we're flying out and when I got them there ticket I asked if they had any available seats with leg room and he said there was nothing available but the best he could do was aisle. When my wife n son went to board on the Stewart or stewardess told them that they are not sitting there and that they will be flying first class today. When my wife landed n told me I was extremely happy that they saw her with a baby and gave my wife n son that option to sit in first class then be tied up in economy and no so comfortable. I greatly appreciate the hospitality you have given my wife n son. Thank you Filip"
Prós: "Left on time, exit row seats and a simple, yet adequate meal. The beverage cart came by a few times."
Contras: "No tv, maps or entertainment at all."
Prós: "Boarding was easy. We took off a bit late, but landed on time. Staff was responsive."
Contras: "Mediocre breakfast. Entertainment wasn't great."
Prós: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Contras: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."
Prós: "Very nice crew, great entertainment options"
Contras: "Flight was delayed by 2hours (but we did catch up 1 hour so good job!)"
Contras: "Not enough snacks and no entertainment. Only an hour flight..."
Contras: "Flight was delayed 2 hours after boarding"
Prós: "The female attendants were nice."
Contras: "The male attendants, who were on my side, were not very attentive. I had a small child with me and they didn't seem to realize the challenges associated with what I was doing. Also, my child's screen would not work most of the time, even though I told the attendants."
Contras: "Delay of 1 hour on a flight of 1 hour during lunch time and neither a snack during the flight."
Prós: "Flying on a direct flight was nice. The food was good. Ordinarily the snack lunch is not good but the sandwich was quite good."
Contras: "The boarding is best if done by rows but this was just every one trying to board at the same time so it has a more negative effect on passengers."
Prós: "The flight attendants were very friendly and spoke English well. Loved the food and the service"
Prós: "It was such a short flight, no comment for this leg."
Contras: "No organized boarding system, the entire plane was told to get in line at the gate with the exception of business/first class and elderly or people traveling with children."
Prós: "Glad to have coffee and sweet treat. Attentive and pleasant crew."
Contras: "small planes, no screens, no enertaminet. the flight was delayed in like two hors, some of crew members became too nevous."
Prós: "Clean aircraft, very nice crew, nice airport (Vienna). Always enjoy the flights when I'm heading towards home...."
Prós: "Boarding was on time and the crew were great. The food was quite good too."
Prós: "I flew to Venice on Austrian Airlines to make a connection on an Air Canada flight to Toronto. When we debarked from the Austrian Airline onto the tarmac and picked up our luggage, I could find no signs indicating where to go for connecting flights, nor any signs indicating the gates of connecting flights. I was told that to make a connecting flight, I should go out to the main lobby of the airport, At the information desk they directed me to the Air Canada check in desk, where I found the check-in for my flight was closed. That was the the beginning of a nightmare chase to get to the plane to Toronto. I made it only because of the kindness of people in the check in, security and customs lines. Austrian Airlines should be kinder to its passengers making connecting flights. They seemed to abandon us passengers in a chaotic airport."
Prós: "It went smoothly and my luggage showed upon time"
Contras: "Cramped quarters good thing it was a short hop"
Preço muito elevado - usd 2100 one way em economia é de mais
You get what you pay for. Beware 747/8 entertainment interface ...the touch screens are rubbish.
Chaotic boarding Food barely edible Premium economy? Not much of a difference on Lufthansa Entertainment console waa full of glitches Never again, Lufthansa!
I think you should board the plane from the back and not the front. It's way more efficient.
Correu muito bem. Houve pequeno atraso na saída, mas sem consequências.
Short haul flight. Not much comfort given, not much needed.
Atendimento impecável da Lufthansa
Atendimento impecável da Lufthansa.
Prós: "Entertainment monitors were in good shape and responsive. Selection was not bad."
Prós: "Nada. Assento não reclinava"
Prós: "Everything was really good. Crew was helpful and provided excellent customer service. Food provided was good."
Contras: "The only thing that would have been better was cooler air in the cabin. I got very hot on both my flights to and from Frankfurt."
Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"
Prós: "Everything except the seats . Need to book business class"
Contras: "The seats were too small"
Contras: "Larger seats! More legroom! No seats which don't recline. Specifically, the seat in front of min reclined -- literally into my lap, since my knees were against the back of that seat ALL the time. Min didn't recline, since it was too close to a partition."
Prós: "Crew! They super attentive"
Contras: "A bit more legroom and seat size."
Prós: "Canceled and not rebooked untill 4 days later"
Contras: "Still waiting to fly"
Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"
Prós: "Do pequeno almoço"
Contras: "Os acentos"
Contras: "I felt I was badly treated and there was no instruction to what they where checking for. I am very incline to not recommended Lufthansa Airline to anyone. The notification for change of Boarding Gate did not reflect immediately."
Contras: "When purchasing tickets on KAYAK be very careful to notice you often ARE NOT buying the ticket from the airline and any issues you have will be with the reseller and not the airline. KAYAK should be more clear about who the seller is and you should ABSOLUTELY stay away from resellers unless you like to gamble."
Prós: "Arrival on time ."
Contras: "Changing birding multiple times."
Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."
Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"
Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."
Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"
Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."
Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"
Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."
Prós: "CREW COMFORT FOOD"
Contras: "BEING DELAYED OVER AN HOUR AND NO CLEAR EXPLANATION GIVEN FOR THAT"
Contras: "Temperatura da cabine muito fria durante todo o voo"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Prós: "Comfortable seats and great movie selection. They also had books and games for kids."
Contras: "The food was good but could have been better."
Prós: "It was a short, smooth flight"
Contras: "I had paid extra to pick seats and they were moved without informing me prior to the flight."
Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."
Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."
Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"
Contras: "Comida e espaço da aeronave"
Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."
Prós: "We were flying on their newest Airbus A350-900. It’s a bummer. More seats, less room, not a very nice experience for eight hours. Packed in like sardines. I have travelled LH to Eu the last six summers. I intend to look for a new airline."
Contras: "They have cut back on everything: food, service, breathing space. Their breakfast was truly a joke-a small muffin, four tiny pieces of fruit, and a package of two Oreo cookies. For breakfast -agh. And their reduced staffing barely made it around to serve coffee before we landed."
Prós: "Great movie choices . Flight on time, comfortable. No turbulence, smooth."
Contras: "I did not like the food … I’m allergic to dairy so I can’t have cheese or cream in pasta or milk in polenta with beef stew. So there wasn’t anything for me to eat. Plus the crew should tell you what kind of pasta you’re getting! I got the pasta but I didn’t know it was filled with cheese and cream but by the time they came back to me I told them that I can’t have this they didn’t have anymore left of anything so I didn’t have anything to eat. And the breakfast the next day was awful. And by the way I saw that the crew had a really good meal. I should be able to pick up meal ahead of time… When you’re booking. It was a long day with no hot meal."
Prós: "Excellent service and food"
Contras: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Contras: "Sem entretenimento a bordo"
Contras: "Demora na retirada de bagagens"
Excelente aeronave, pessoal gentil, conforto, tudo na classe econômica
Avião maravilhoso super confortável mesmo na classe econômica
Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."
Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."
Contras: "Too warm in the cabin"
Prós: "The time and the route and seat pitch."
Contras: "Food and crew."
Contras: "A alimentação fornecida não permitiu opção para todos a bordo, além de apresentar cardápio pouco atrativo."
Prós: "Limpeza dos toaletes."
Contras: "A comida servida a bordo."
Prós: "Nao viajarmos, o voo foi cancellando sem avisar fui fazer o chekin e fiquei sapendo. Tive que comprar outra passagem pela Tam que custom muito cara devido a data estar muito em cima.um horror!"
Contras: "Tudo, inclusive me idenizarem pelos transtornos psicologicos e gastos desnecessario de muito dinheiro"
Prós: "A tripulação, particularmente a Sra. Betina, é a mais simpática e prestativa tripulação que já vi. Vinhos excelentes, servidos a vontade mesmo na classeeconômica. Os assentos são bastantes confortáveis. O pouso também foi perfeito."
Contras: "Só faltou servir o café, junto com a refeição da manhã"
Contras: "As opções de entretenimento e cadeiras mais confortáveis."
Prós: "Tripulação atenciosa e solidária"
Contras: "Procedimento de embarque respeitando os grupos para acessar a aeronave"
Prós: "Crew was super friendly!"
Contras: "The preferred passenger security line was a total scrum - worst part of our holiday"
Prós: "Serviço de bordo comida"
Contras: "Assento com encosto de cabeça... horrivel"
Prós: "Staff was friendly and responsive."
Contras: "USB slot that works and also headphone jack that works. Warm food will be appreciated"
Prós: "Crew were good."
Contras: "Air traffic controllers at Gatwick were pathetic. Had to wait an hour on the runway in Innsbruck because staff was too low."
Contras: "Demora en el despegue"
Prós: "A atenção e cordialidade da BA é demais."
Contras: "Nada a dizee"
Prós: "Friendly Crew"
Contras: "The timing of the food service vs hours of flight"
Prós: "Uma verdadeira lata de sardinha"
Contras: "O tratamento pois depois de um atraso na decolagem de mais de uma hora dentro do avião, não serviram nem um copo de água ."
Prós: "They sped up the flight time after leaving Chicago two hours late."
Contras: "We sat in the dark on the tarmac with the door open and below freezing temperatures with irregular updates as to the delay or expected arrival time. The flight details were not updated to say the flight would be delayed until after it was originally to have arrived in Milwaukee."
Contras: "Verdadeira lata de sardinha"
Contras: "No food or refreshments served during the flight."
Contras: "Voces me venderam uma passagem as 9:47. Eu tinha apenas 3min para fazer meu checkin pois encerrava as 9:50. Não consegui, perdi o voo e o dinheiro. Palhaçada, irei entrar na justiça. Deviam alertar ou bloquear as vendas faltando pouco tempo para o checkout."
Prós: "Vôo saiu no horário, tudo muito bom."
Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"
Contras: "Cadeiras da Business"
Prós: "Tripulação muito atenciosa."
Contras: "A distância entre os assentos. Muito apertado."
Prós: "crew was lovely"
Contras: "older plane - air conditioning was dripping on one of our seats"
Contras: "O prato que escolhi, disponível no menu, não estava disponível no vôo."
Prós: "Pontualidade, espaço entre as poltronas."
Contras: "Ter que comprar a água"
Contras: "Atraso de mais de 1 hora"
Contras: "They cancelled my flight rebooking us a day later causing me over $1000 in an extra night of hotel in London, forfeited hotel night in Italy, forfeited prepaid tour as well as extra hotel night for friends meeting us."
Prós: "The service was above average but not excellent - with a nearly three-hour delay but of no great concern to me."
Contras: "For some reason, my frequent flyer points went to a BA account that was established because I have a previous "Delayed Fight Claim" with BA. I specifically didn't make mention of this account when I set up my account with Expedia because I wanted the points rewarded to my Qantas Account as has my previous BA flights."
Contras: "Estava na executiva e tinha cadeiras com tv quebradas, passageiros sendo removidos para econômica para chefe de cabine dormir, não tinham todas as opções do cardápio , vinho acabou , tripulação mal educada"
Prós: "São pontuais"
Contras: "Não servem nem uma água para vc beber, única aviação que não servem 1 lanche, nunca vi isso! Eles vendem alimentos, só vendem, não oferece nem água! Um absurdo!"
Prós: "A British Airline é uma empresa muito organizada, não houve atrasos e o serviço de bordo estava impecável, porém, tive problema com a minha tv, na verdade todo o bloco central perdeu acesso ao entretenimento e eles não conseguirem resolver ainda em voo."
Contras: "Do meu sistema de entretenimento ter parado de funcionar"
Prós: "Crew great, Food great!"
Prós: "The BA crew on both my flights from BOS to Prague were much more engaged and friendly"
Contras: "Crew Customer sevice"
Contras: "Old aircraft, mediocre entertainment display, food was sub par compared to previous flights"
Contras: "Seat cushions inadequate; back support insufficient. Food mediocre."
Contras: "No cafe"
Prós: "I made it finally to Prague."
Contras: "British Airways did not have a plane available in timely manner. They were jerking us around with the departure time. They changed the departure time over 6x. The range was zero to 3 hours late. Finally, we departed about 80 minutes late. The blame was on weather but I did not believe them. I looked from the window - weather was fine with slight drizzle and about 3000 ft overcast. Also, the flight to Prague had no food but mostly no drinks no sodas. I'm questioning their business practices when they were asking about 5 pounds for a drink. I will fly with some other airlines next time."
Contras: "Boarding was a bit chaotic. It was business and the other high status groups, then everyone else. No boarding groups. For charging almost twice as much for a premium economy ticket, it would be great if we could board before economy at least."
Prós: "The professionalism of the flight staff."
Contras: "Too small space between rows."
Prós: "There were no passengers in middle seats. I liked the M&S food for purchase, although they ran out of sandwiches by row 10."
Contras: "I made the connection from T3 to T5; my bags didn’t, again, BA!"
Contras: "A empresa cancelou meu vou de ida a Londres, e me avisou horas antes do embarque e quando fui ver o que poderia ser feito o melhor que poderiam fazer foi remarcar para mais tarde e voltando no dia seguinte me forçando a passar a noite em Londres. Tive uma despesa a mais tendo que pagar o hotel em Londres estando com hotel pago em Paris"
Prós: "Foi a minha primeira vez voando com essa companhia e achei tudo excelente. Darei prioridade nas próximas viagens."
Contras: "Não se aplica."