Preço muito elevado - usd 2100 one way em economia é de mais
Baggie arrived in Athens with l’hiver in Munich on time. They are pros, do it right and on time
Flight was in a United Airlines aircraft. Plane was on time, clean, boarding efficient, staff very helpful and cheerful. Lots of leg room. Short flight so no food or beverage was served.
Correu muito bem. Houve pequeno atraso na saída, mas sem consequências.
I flew business class and although the seats were not as nice as United Airlines they were comfortable. The entertainment selection was great. The flight attendants were most attentive.
Atendimento impecável da Lufthansa
Atendimento impecável da Lufthansa.
Prós: "Nice to have room to spread out. Amazing that a staffer in Greece managed to quickly rebook us on a different flight due to delays and the fear of missing our connection! The best!"
Contras: "Food wasn’t great. The movie system or user interface was clunky - nice variety of films but hard to find them and choose them."
Prós: "Great crew, decent food, plenty of wine and other drinks, on-time departure and arrival."
Contras: "Uncomfortable cramped seats, USB port on seat-back video display does not charge a connected device."
Prós: "Nada. Assento não reclinava"
Contras: "Confirto"
Contras: "I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all"
Contras: "Multiple technical issues on each leg of the flight for both airlines. Took 1.5 hours to deboard the aircraft on final leg of journey"
Contras: "not so crowded"
Contras: "Well,my whole trip was an adventure! I booked it online but in reality, it wasn't what was advertised. There was a problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so"
Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"
Prós: "Crew were good"
Contras: "Delayed departure resulting in missed connection. 2 hours in lineup and ‘service’ from Lufthansa. Rebooked through Zürich with overnight there - had to find own hotel as they said all the ones on their list were booked. Will not be using this airline for a long time ( they lost our luggage for 4 da"
Contras: "The workers at Lufthansa can learn to communicate with one another so that people don’t miss their flights. First flight stayed on the runway for an hour with no explanation for the delay. This caused us to miss our connecting flight, which clearly could have been avoided. Pathetic professionalism."
Prós: "Food was good (not pasta!), crew was very accommodating"
Contras: "Flight was delayed (again!). There was no desert with the food."
Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"
Prós: "Do pequeno almoço"
Contras: "Os acentos"
Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."
Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"
Prós: "The red wine was good. The flight was smooth."
Contras: "Unpleasant boarding experience: While my carry-on item was well within the Lufthansa guidelines, the lady in charge of boarding insisted that it was too big and did not allow it in the cabin. I have used the same bag in previous Lufthansa flights without any problem. She sarcastically told me that "I am not Americanaki" - a derogatory expression used by those in Greece who consider the Americans naive."
Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."
Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"
Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."
Prós: "short flight"
Contras: "not much room and no entertainment"
Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"
Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."
Prós: "the crew were very good"
Contras: "sitting all the way back of the plane next to fat lady sorry"
Contras: "Temperatura da cabine muito fria durante todo o voo"
Contras: "breakfast food"
Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."
Contras: "Seats and space are just too small."
Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."
Prós: "Nada."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."
Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"
Prós: "Nada"
Contras: "Comida e espaço da aeronave"
Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."
Prós: "Food was great. The crew was very polite and professional"
Contras: "Great flight"
Prós: "Timeliness, crew, and almost every aspect of the flight"
Contras: "Boarding process was very diorganized!"
Contras: "This flight from Athens was delayed which caused us concerned for our connecting flight in Frankfurt to Los Angeles. We told the crew and they were not very empathetic about our concern. It would have been great to have announced overhead or even to us personally all the gates to those of us who were getting connecting flights. We were just told to check the board outside once we landed. Lufthansa could have provided excellent service to my family if they had helped us with our connecting flight gate information to navigate the airport terminal we had never been in before. We literally ran to get our connecting flight which was upstairs once we identified the gate # by ourselves."
Prós: "Overall good experience just smaller plane so seating not as comfy as on larger planes and quality of food typical airline food. All staff were helpful and courteous and flight smooth and easy"
Prós: "The lunch served on the Munich to O'Hare segment was well above average for plane food. Like how the seat reclined. Inside temp was good."
Contras: "What's to like about today's airport experience, irregardless of the airline?"
Prós: "I fly transatlantic often, and I've flown Lufthansa several times before. During the flight I was thinking this was literally the best transatlantic flight I've ever had, and if I can make it work with my schedule and cost constraints I'm going to fly Lufthansa every time. I never really had a 'favorite' airline before, but I do now--Lufthansa. I should have captured the economy classes crews names, but it was 414 from Munich to Dulles on 25 May--they were truly outstanding."
Contras: "Sem entretenimento a bordo"
Bom espaço na aeronave e fácil embarque. Porém houve atraso no voo e demora na comunicação do número do gate (cheguei muito mais cedo do que o necessário no aeroporto). Zero entretenimento on the plane.
a pontualidade pode e deve ser melhorada. de resto a experiencia podemos considerá-la como normal
O voo de conexão de Lisboa para Amsterdã deveria ser fornecido ao menos um lanche pois, já estávamos há 10 horas aguardando, vindo do Rio de Janeiro! Os lanches eram pagos!
o voo foi cancelado por causa da covid-19. ainda me devem o dinheiro da viagem num total aproximado de 2000 €
Comissário não era muito simpático, ao contrário do voo de ida, quando a comissária era super solicita,. Quanto ao pão do café da manhã gelado, o que não é muito legal pra quem está acabando de acordar, no mais estava bom!
Somente alimentação paga. Poltronas não reclináveis.
Talvez se mudassem a ementa de tempo a tempo, as refeições são pasta e frango que são intragáveis, as sobremesas são vomito de alguma coisa, e os lanches finais são horríveis, mais valia que dessem um pastel de nata e um café no final para adoçar a boca aos clientes!
a comida estava gostosa, diferente do que vinha sendo...
No mínimo uma garrafa de água.
considerei um absurdo que passageiros da classe executiva que pagam muito mais caro, serem tratados exatamente como os que compraram classe econômica, NÃO teve fila para classe executiva, nos colocaram no último assento do avião e mesmo pagando quase U$ 6 mil dólares o tratamento foi o mesmo de quem pagou U$ 400 dólares ... vou compartilhar com todas as minhas redes sociais ...
O que eu mais gostei foi do atendimento da equipe de bordo. Poderia melhorar a limpeza dos banheiros durante o voo.
Informação mais clara sobre testes necessários
Fiquei profundamente irritado por me enviarem a minha mala para o porão e depois no avião vi varias iguais e algumas ainda maiores.
Prós: "Food service was very good - and the crew kept going even after we hit turbulence. I'd already been served, but I know from past experience with other airlines that there's nothing worse than smelling the hot food and being told that service is being discontinued,,,,while you're now hungry"
Contras: "Lisbon airport was stressful, perhaps more guidance before releasing us into the melee. I found an Air Portugal email about Lisbon Airport just now"
Prós: "Yes, it was comfortable and they r nice."
Contras: "Ummmm delayed both flights were delayed, it was annoying"
Prós: "The entertainment was ok."
Contras: "Everything else was terrible. From check-in to boarding to flight."
Contras: "Customer service from the crew, it could be nicer and better attitude and more positive."
Prós: "Mesmo no check-in não é possível escolher os assentos sem pagar tarifa.Solicitamos refeição para criança e especial sem lactose para um adulto, contudo não foram entregues no aeronave. No desembarque no destino final não foi entregue o carrinho de bebe que entregamos no portão de embarque. Somente dois dias depois. Isso causou muitos transtornos."
Contras: "Opção de poder escolher assento fazendo check-in antecipado.Maior clareza para a solicitação de refeições especiais. Maior cuidado com itens entregues no portão de embarque, como carrinhos de bebe."
Contras: "The flight was delayed. Food is miserable."
Contras: "Late as always"
Prós: "I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again."
Contras: "Train the staff to be nice and pleasant"
Prós: "We upgraded to first class and everything was perfect!!"
Contras: "Nothing"
Contras: "flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight"
Contras: "Melhorar o embarque, muito desorganizado"
Prós: "Fairly new plane with clean/comfortable seats"
Contras: "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"
Prós: "Crew was great and very friendly, and helpful. Was in Business class so not much to complain about, although the headphones were not working properly."
Contras: "The boarding area in Lisbon is very congested and disorganized."
Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"
Prós: "Cordialidade da tripulação, aeronave nova é muito confotavel"
Contras: "Banheiros não dão conta quando o avião está lotado. Filas"
Prós: "Boarding efficiency although the ... see below. Loved the salmon wrap and cheese 'n' biscuits"
Contras: "flight was delayed at check in and on the tarmac - 40 minutes. No explanation for this"
Contras: "Real time information about departure and gate info for delayed flight would have been helpful"
Prós: "Great flight"
Contras: "All great"
Contras: "O voo partiu com um atraso superior a 1 hora"
Prós: "Great crew and good seat with enough space."
Contras: "Overall is fine !!!"
Prós: "Tripulação muito atenciosa. Conforto da cadeira médio"
Prós: "Tripulação simpatica"
Contras: "Poltronas reclináveis"
Prós: "A comissária de bordo muito solicita. Bom entretenimento."
Prós: "Organizado e no tempo correto."
Contras: "Conforto dos bancos."
Contras: "O embarque como sempre muito desorganizado e o entretenimento péssimo"
Prós: "aparelho mais silencioso que os demais da atualidade"
Contras: "Muito apertado. Para alimentaçao e horrivel."
Prós: "A limpeza da aeronave"
Contras: "A comida é pouca, muito pouca."
Prós: "Atendimento da tripulação"
Contras: "A questão da tecnologia e conforto, muuuuuuuito ultrapassado. Som péssimo, tudo muito, mas muito antigo mesmo."
Contras: "Pouca experiência da tripulação"
Prós: "Really spacious, clean and comfortable"
Contras: "Good service but not top of the line "go out of their way" service"
Contras: "Food timing, displays for video tiny and no selection possivble."
Contras: "Delayed by 30 hours with very little assistance, no money or spare clothes. Shocking treatment by TAP staff. Will NEVER fly with them again."
Prós: "the crew was very helpful and friendly"
Contras: "The Lisbon airport could have more places with working electrical plugs or USB ports in order to charge devices while waiting for your flight."
Prós: "Eu e meu marido pedimos comida especial, frutos do mar, uma ótima pedida pois veio bacalhau de almoço e um outro peixe de lanche, adoramos. O atendimento de terra foi bom com bastante atenção ao meu sogro com mobilidade reduzida."
Contras: "A troca dos assentos dos meus sogros, sendo que meu sogro precisa de assistência, precisava ficar junto da sua esposa. Como é precisa reservar espaço para a cadeira de rodas, eles alteraram os assentos do meu sogro, e com isso ele sentaria sozinho numa poltrona sem possibilidade de mobilidade para ele, trocaram o assento da minha sogra mas para o local onde meu sogro não consegui sair para ir ao banheiro, ele chegou a se molhar um pouco pois não pode ir ao banheiro. O voo atrasou e passamos por várias turbulências, cheguei a enjoar."
Prós: "Atendimento."
Contras: "Avião muito apertado. Sujo. Sem opção de entretenimento. Atrasou bastante sem qualquer comunicado. Embarque caótico."
Contras: "I arrived 13 hours late, had two extra flights. I was delayed 3 hours first flight, 1.5 hours second flight after watching two flights that I “wasn’t allowed” to be on depart right in front of me at 9 and 10 instead of the 11 that they rebooked me on. Once I landed in Lisbon after the second flight that o wasn’t supposed to take. We missed the connection by 5 minutes and there were many people flying to my same destination. I had to wait 5 hours in Lisbon when I shouldn’t have ever went to Lisbon. I bought a ticket from Newark to Zürich through Porto 10 hours in total. I think TAP overbooked everyone and seated us on purpose. The secondflight was delayed due to “bad weather” and it was perfectly nice outside. Shame on TAP. I’m sure other people are complaining."
Boa relação qualidade/preço
Nem todo mundo em um voo fala francês, os comissários poderiam ser mais empáticos e falar pelo menos inglês para que todos pudessem compreender.
too hot and too tight, no even small cup of water.
Prós: "Price"
Contras: "The boarding was very slow and to seat to small for me."
Prós: "It was a very nice, standard flight. Nothing remarkable good or bad."
Prós: "On time"
Contras: "Seats and legroom"
Contras: "Transa ia could start by respecting the law and actually enforcing car seats for small children instead of forbidding families to take their car seats in their airplanes."
Contras: "Baggage claim was nearly one hour long"
Contras: "The flight was delayed more than 30 minutes and it took the crew too long to address the issue. It left the passengers wondering what was going on. While we waited the air conditioner did not work and we were left in intense heat. I still don’t know the reason why the flight was delayed because it ."
Prós: "Seats and plane looked a little bit run-down definitely on the lower budget of airline brands."
Prós: "Quick and convenient"
Contras: "Delays are always an issue"
Prós: "Os avisos e mudanças sobre o voo."
Contras: "Limited seating online Made you stand in long checking line 2.50 for a cup of Nescafé"
Prós: "a tripulacao"
Contras: "eativemos 20 minutos dentro do aviao à espera que viessem os autocarros para sair do aviao"
Prós: "O preço do bilhete e a simpatia da tripulação."
Contras: "Ter que pagar por um lugar na fila e emergência"
Prós: "They changed the flight schedule and i asked them for refund and i did not get my money back"
Prós: "Everything was fine"
Contras: "No problems"
Prós: "Not full flight"
Contras: "Norwegian nickle and dimes everything seats, foods, luggage entertainment non existent"
Prós: "We departed on time It was cheap to check a bag"
Contras: "No one in orly is here to communicate with passengers. Neither airline ground personnel nor airport staff"
Prós: "The flight was on time."
Contras: "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"
Prós: "The crew were very nice"
Contras: "Uncomfortable, no entertainment, have to pay for everything, arrived late, bathroom smelled like pee"
Contras: "The boarding and bad experience at the departing gate was unprecedented!!! I am a gold & platinum traveler, due to millions of mileage flown for over 40 years. This experience that I experienced at the departing gate was unprecedented, worse than the worse charter flight from a third world country decades ago!!! Apparently Transavia has "Sky Serv" employees doing their departing gate work, and they are the worse I have encountered in my life. Rude, irresponsible, talking back to customers when they dared ask them a question, not caring about anything let alone the comfort of the customers, or advising them of status of departure. As a result, they allowed a line to form for boarding, with all the relevant shoving and pushing, including older people standing and being pushed in line, as the Shy Serv employee went behind the departure desk and THE TIME OF DEPARTURE HAD COME, so it was natural for all to stand up in line thinking they will board, while the ARRIVING PLANE HAD NOT EVEN ARRIVED. And when I realized that (also in line) I asked the Sky Serv employee who appeared as the supervisor, why are they not telling the people that so they can sit down, the answer was "we didn't tell them to stand up"!!! When I told them that I thought it was just considerate to do that, he was joined in defence by his colleagues saying "no-one told you or anybody else to stand up, you and they did". As if this was not enough, when finally the plane came, people debarked, and plane was made ready to board, we were asked to board, only to stop us on the middle of the the boarding bridge and stand there for 15 minutes with no one to tell us anything, until a member of the plane crew came out to advise us of the delay and allow us to proceed to the plane. NEVER AGAIN WILL I FLY TRANSAVIA, or any airline that has "Sky Serv" as it's ground handlers!!!!"
Contras: "Free tea & coffee would be ideal"
Contras: "Arrivato con 43’ di ritardo da sommarsi 15’ per scala e autobus non presenti . Uno scandalo"
Prós: "The crew was personable. Flight was on time."
Contras: "Transavia delayed 1:30h the flight."
Contras: "Boarding at Orly airport was unorganized and cluttered. Flight was delayed (took too long to depart)."
Prós: "Everyone was happy trip went great price aircraft clean crew nice!"
Prós: "I was stranded in Budapest due to weather and was thrilled to find this flight for same day travel, a few hours later and have a decent price!"
Contras: "I liked it all!"
Prós: "Cheap ticket"
Contras: "Not even complimentary tap water offered. Horrific boarding method and rude staff shouting at people who were waiting patiently. Very likely they will take your carryon even if you comply with requirements, but after you go through the process of security, which is irritating. If they need space they should offer upon check in."
Prós: "great crew and exellent service"
Prós: "Cheap. Gets you from one stop to the next."
Contras: "Took forever to check in. I know they were under strike at that time but then after waiting for so long and just making our flight, they sent my luggage to Seville Spain. It took 3 full days for me to get my luggage. I contacted via Facebook and email and basically just got the response of I have to wait until it arrives at the airport and the best advice they could give was to call the Seville airport. I mentioned multiple times in my email and message that I did not have phone service. I showed up to the airport everyday to see if it made it in finally it did on day 3. It wasn’t until 5 days later that they even contacted me to say it had arrived but I had already picked it up. Very disappointing."
Prós: "Plane comfort was normal to good."
Contras: "Boarding staff at Orly was disgustingly rude."
Contras: "When I arrive to Orly Airport îm waiting 2 hours to the claim baggage for take my luggage, 2 hours late is very not normal..."
Prós: "That I could finally land in Madrid, actually a quick flight!"
Contras: "The delay in the flight, a mess at the time of boarding the plane, just terrible!"
Prós: "Cabin crew professional, efficient and pleasant. Cabin clean, seats comfortable."
Contras: "Nothing not to like."
Prós: "Flight was on time"
Contras: "Boarding and disembarking were poor"
Prós: "Overall good experience. Simple flight. Staff at ORY we’re noce and helpful (I had read negative reviews on them. None of them proven right in this flight)."
Contras: "Despite hold baggage was within allowed measures, it was sent as checked baggage (for free). But, to be fair, they do warn you in advance about this."
Prós: "Terrible experience. From sub par USA style security lines to delays, poor boarding.... Gong show."
Contras: "See above"
Prós: "We were sent to Kiwi booking to complete the ticket booking. Flight was canceled due to strike but we weren’t informed this till at the airport. This is likely because airline only has Kiwi contact info and never reached to us. Kiwi also didn’t inform us. We were stuck at airport for 6 hours trying to contact airline. Phone can’t be reached. We talked ied WhatsApp Facebook tweeter. All takes like one hour to get response. In the end flights can’t be rescheduled we had to book new flights ourselves and find hotel to stay. They won’t cover for hotel either. The flights refund is now funded to Kiwi which we also need to find time to argue with Kiwi to get back. DOnt know how long that may take. The overall experience has been terrible"
Contras: "Transavia should have more capacity to hold customers requests. The representative from Transavia at airport provide absolutely no help. Just told us to WhatsApp Transavia. If that’s the approach then more people should be there responding WhatsApp comments not like no response within one hour. Kiwi is of no help as well. If flights get canceled agents should provide us updates as well. When we contacted kiwi in the airport Kiwi even denied flight cancel."
Contras: "Crew were very rude"
Prós: "Gets the job done. Quick flight, well managed. Crew members were nice."
Contras: "The plane looked worn. There's nothing else but a seat. Obviously no food or anything."
Contras: "I did'' that we have to pay for have water to drink !"
Contras: "water is not complimentary"
Nothing flight was on time, and we boarded and disembarked easily
Voo bastante tranquilo, bastante confortável para companhia low cost. Em Paris no entanto, uma funcionária dificultou bastante o acesso relativamente a bagagem de mao, quando na vinda nunca houve qualquer tipo de objeção ( levava uma mochila com as dimensões adequadas e uma pequena mala a tira colo, sendo esta que referia não poder ir!)
Pra mim correu muito bem a viagem
Tripulantes educado , serviço nada de especial
Gostei de tudo, correu bem tudo
O que podia ter corrido melhor: Estava super satisfeita com lugares que nos foram atribuídos aquando da compra dos bilhetes e chegados ao avião, Alteraram os nosso lugares.
O comandante foi sensacional, saudou os passageiros olhando para todos. Explicou o motivo do atraso. Foi extremamente simpático convidando crianças e depois "crianças grandes" a visitarem a cabine enquanto aguardávamos a liberação da decolagem! Sensacional!!!
aeronave antiga, banco sem reclinar.
Algum entretenimento (televisão, música…)
Prós: "Flight was pretty smooth"
Contras: "Seats allocated"
Prós: "O assento é confortável para uma empresa de lowcost"
Contras: "O embarque e o desembarque."
Contras: "If they could be on-time. This one was half hour late"
Prós: "Nothing really."
Contras: "On time boarding, better communication, better amenities. Cheap airline. You get what you pay for."
Prós: "The check in was very good and there were people about to ask if you needed help"
Contras: "The seat was broken, it did not recline so it was super uncomfortable. The crew was not very friendly, the boarding was late"
Contras: "o voo ter partido e chegado a horas e não com um atraso de mais de 2h"
Contras: "O voo atrasou 1 hora."
Prós: "Nothing, the most horrible airline with rude crew and unpredictable."
Contras: "At least be courteaous when your flight is delayed 3 hours"
Contras: "O espaço entre as poltronas é pequeno demais."
Prós: "Good price, friendly stuff, no hiccups at all"
Contras: "If they can give us a glass of water"
Contras: "O tempo de embarque, ou seja, depois de passar a porta de embarque, muito tempo à espera para entrar no aviao"
Prós: "Avião limpo e confortável"
Prós: "Voo de Londres à Paris bastante tranquilo e rápido."
Contras: "Poltronas não reclinam, mas tem um bom espaço para as pernas"
Prós: "Crew bright polite and friendly. Professional"
Contras: "Not being easyjet. Terribly inefficient self check in for bag drop. Manchester airport appalling as usual. Not enough easiest staff to help with machines going wrong all time. Huge slow queues. Stupid idea for these machines. Slower than old system and you still need to pay staff."
Contras: "Escolhi a easy jet porque considerava que se diferenciava das outras low-cost. A péssima experiência de autêntica caça à bagagem extra por um funcionário dedicado exclusivamente a essa função na fila de embarque provou-me que afinal estava enganado. Deixou de ter a minha preferência."
Prós: "Boarding flowed well. Good flight, helpful staff."
Contras: "Left a little late but made good time. A positive experience."
Contras: "Assento desconfortavel para dormir."
Contras: "They overbooked our flight, sold our tickets and we didn’t get on standby. We had to wait in the airport for 8 hours for another flight because of this."
Contras: "Excellent flight, only issue was flight information from Captain was spoken too fast and it was hard to understand what was said...please ask them to slow down their speech on the in flight announcements, cabin staff were fine"
Prós: "Did not take this flight- had to be rescheduled on a different airline because of a missed connection."
Prós: "Crew was amazing! The plane was like new, very clean & very comfortable. The check-in staff was also very frenedly and the service was excellent! The value for the cost was unmatched!!"
Contras: "Not Sure..."
Prós: "Tripulação mal educada e grossa. Terrível."
Contras: "Ter ido por outra companhia aérea."
Contras: "Foi tudo muito bom. Sem problemas"
Prós: "Pontual. Pessoal educado e alegre."
Prós: "A good range of cafes at Gatwick while my wife and I wait 7 hours at airport for next flight"
Contras: "Easyjet's abysmal customer service. We are at gate 40 minutes before and are waiting to board only to find out that they have closed the gate early due to few passengers,wiyhout making any announcement. The airplane is still standing right there but they say we can't board as they have closed the doors. To make things worse, Easyjet refused to pay for the replacement flight, let alone compensate us for the flight we missed (cutting our 2 day holiday in half practically)."
Prós: "Emergency seats with space to stretch the legs."
Contras: "Only one hand luggage"
Prós: "Straight forward flight"
Contras: "Economy flights are not known for the space"
Prós: "Pontual"
Contras: "Nem uma água de cortesia."
Prós: "It was on time"
Contras: "Bad Terminal and riude check in staff. Sell dear gin tonic and no lemon. hostesses refused to remove used cups for three hours and 3 trequests. Real shame! I took my cups to the gulley myself!!"
Prós: "Espaco das cadeiras"
Contras: "N/a"
Prós: "25mins early landing and fast bags reclaim"
Contras: "Nothing"
Contras: "The flight was delay for 20 minutes other than that is fine"
Contras: "We were charged 47 euro for checking in bag"
Prós: "Absolutely nothjng"
Contras: "They overbooked the flight The airport in greeece wouldntntake our cards The airline wouldn’t take our cards for food The children over running the entire flight Sitting on the plane for 2 hours before taking off The level of slow and stupidity with the flight attendants was quite impressive"
Contras: "O vôo atrasou e perdi o horário do meu ferry boat"