Encontra voos baratos de Washington, D.C. para a Madeira

Prós: "Great staff , amazing dinner, and the entertainment screen size was best"
Contras: "Seats could be a little bigger"

Contras: "Food poor going to Munich , legroom poor."

Contras: "n/a"

Prós: "Na"
Contras: "Na"

Prós: "nothing"
Contras: "better accommodation of passangers"

Contras: "United Airline s***k. Flight was delayed 3 1/2 hrs and they don’t give a s**t you have a life. Never again UA!"

Prós: "Everything except the checking in process"

Prós: "I'm tall so the suit was somewhat uncomfortable."
Contras: "Other than the tight space I have no other complaints."

Contras: "You canceled my trip"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "Baggage arrived with me. Upgraded to First Class because so many of those passengers got other flights the night before."
Contras: "Original 5 pm flight was cancelled because there was no Crew or plane, even though it’s a United hub. Though flight cancelled early, United could not get me home same day so provided hotel and meal. Next day flight scheduled 7:05 then 8 am, but even that time came and went without boarding. 15 hours delayed and no hurry getting the plane to depart at the stated time. Total lack of customer service and concern"

Contras: "I did not like the fact that the United flight I came in on was over a MILE of corridors away from the outgoing flight."

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Contras: "The temperature on the airplane was uncomfortably warm. Not sure what was up with the AC but I had to change clothes and freshen up once arriving at my layover."

Prós: "Nothing"
Contras: "The flight left 19 minutes early, stranding 7 people who were connecting from New Orleans. We ran across the entire airport and made it to the gate before departure time. The employee at Lufthansa Senator lounge was nice enough to tell us that the crew must have felt like leaving early. She was very nonchalant about the whole issue. She also refused to assist us, and told us we needed to exit the airport and reenter through the ticketing counter. I upheld my end of the deal by reaching the gate in time. This situation needs to be rectified."

Contras: "We were unable to fly this trip."

Prós: "The seat 16A is very comfortable and spacious. Most of the hosts were friendly and helpful."
Contras: "My screen did not function well and sound was very poor. I had to have my computer 'rebooted' two times. The second time was done by a gentleman who was a bit sarcastic when I asked if he could help me, as I had waited 20+ minutes for the help to get it going again. You need to update your system!"

Contras: "The last rows are too near from the toilets or perhaps they weren’t clean when we left Washington"

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Contras: "A bass blasting private event at the airport near Lufthansa gate"

Contras: "Missed this flight because my first flight was a cancelled flight, missed intercontinental connecting flight."

Prós: "new clean aircraft."
Contras: "no breakfast."

Prós: "On time"

Contras: "Walked a very long way in Frankfurf airport to transfer to another flight."

Contras: "I gave up my seat to permit an elderly couple to sit together There was an open aisle seat forward from where I was to sit and was not allowed to sit there, instead I sat i na middle seat One good deed did not another"

Contras: "Houve um atraso na saída de Munique."

Prós: "Courtesy"

Prós: "I'm so glad with all workers in the plane, excellent !!!"
Contras: "Nothing"

Contras: "Flight delays,...."

Prós: "SERVICE"

Prós: "They were nice"
Contras: "They were good"

Contras: "Not enough room. Aisle seat was too narrow and short."

Prós: "Better then United airline"
Contras: "Everything was awesome"

Prós: "Houve atrasos mas saídas"

Contras: "Lost my luggage ., not happy"

Contras: "Need free WiFi on international flights"

Contras: "bad weather, not your fault"

Contras: "24 hr delay. I was supposed to fly Lufthansa and had to deal with idiots from United from Jacksonville to IAD."

Contras: "When the lufthanza gate agents saw us running to catch the flight they ran into the jetway to avoid us instead of holding the plane. We waited for 5 minutes and watched the plane back out from the jetway. Their ignorance and 5 minutes caused us to miss the wedding we were flying to Italy to attend. Ridiculous!"

Prós: "Crew was good"
Contras: "Seating arrangement and lack of comfort :( Was impossible to get a seat assignment. Will not fly Lufthansa again."

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "Everything was amazing Very pleased!"
Contras: "Good choice entertainment but system is slow to respond and crashed on a few occasions"

Prós: "My parents had a wonderful experience. Very professional and courteous!"

Prós: "Lufthansa always does an excellent job."

Prós: "Timely departure."
Contras: "Fruit and a muffin is not enough for breakfast."

Prós: "The agent at the counter was very very helpful and accommodated us to an earlier flight. That saved us lot of time."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Prós: "Crew.. single person was okay. Overall company operation plus late flight was poor"
Contras: "Luggage handling could be better. Flight on schedule will be good."

Prós: "Flight attendants"
Contras: "Free water please!"

Contras: "Die Wartezeit in Londonit 5,5 Stunden war viel zu lang, das sollte auch kürzer möglich sein"

Prós: "Staff was friendly and responsive."
Contras: "USB slot that works and also headphone jack that works. Warm food will be appreciated"

Contras: "We left Baltimore an hour and a half late and missed our connecting flight to Paris."

Prós: "Check-in at BWI could not have been nice/more courteous. Great flight and crew!"
Contras: "We love this BA flight out of BWI."

Prós: "The crew was professional. Plenty of space to store my carry on bag overhead. I also like the safety video at the beginning, featuring actors and comedians."
Contras: "I have no complaints about this flight."

Prós: "British airways and the customer service"
Contras: "The fact that I was use inbooked a premium economy ticket on Kayak and when I got there it was an economy ticket."

Prós: "Lovely wide windows!"
Contras: "Surprised at check in with a $60 fee for my one and only checked bag for a 2 week trip. Felt robbed. Seats very close together on flight. Sore knees."

Contras: "Dear Sir or Madam: My two colleagues and I bought our tickets from BWI to Geneva, via London Heathrow, through Kayak as I have many times in the past. However, the Kiwi.com travel agency did not flag that the ticket from BWI to London Heathrow allowed for one piece of checked luggage, but the ticket from London Heathrow onwards to Geneva did not allow for any checked luggage. Also astonishingly, we had to pass through Customs, reclaim our checked suitcases from the baggage carousel, and check in again through Customs to board the onward flight, both coming and going through London Heathrow. In addition to the extraordinary inconvenience that we could neither transit at London Heathrow to our connecting flight without going through Customs twice and that we could not check our luggage through to our final destination, we also had to foot a higher baggage charge to allow for checking in our suitcases, now that we had arrived in London Heathrow only to discover this that our onward ticket did not cover one piece of checked luggage. Had we known that the seemingly better price posted by Kiwi.com on Kayak’s comparative offerings came at such a high price of inconvenience and additional expense for the luggage, we would have taken our business elsewhere. It was deceptive of Kiwi.com to engage in such practices, even if it disclosed these conditions in fine print (for no one would expect, nor have I ever seen previously in the hundreds of flights I have taken as a Million Miler on United), without flagging this. And similarly, it was irresponsible of Kayak.com to allow this “apples with oranges” comparison on its website. I’m making three more international trips in December, but I’m inclined not to use either Kayak.com and most certainly not Kiwi.com for future airline ticket purchases."

Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"

Prós: "Safe flight"
Contras: "Just wanted a glass of coca cola."

Prós: "The crew was great and made the flight comfortable and easy! They brought drinks as needed, free of charge, movies and headphones were provided, and the flight arrived ahead of schedule in London! A wonderful experience! Would absolutely fly again and was so pleased to find the deal on kayak!!!!"

Prós: "Staff were friendly."
Contras: "Check-in did not include my TSA-Pre or airline frequent flyer membership. Food was stale and inedible."

Contras: "First flight cancelled. Customer service hung up first time. Almost 2 hours on hold to reschedule"

Prós: "Price was reasonable"
Contras: "Seats not good for 5'10" and taller. Leg room cut short by box fixed under seat in front of me"

Prós: "The new Dreamliner made for the smoothest, quietest flight I've ever taken."

Prós: "It was efficient and on time"
Contras: "British air is not what ir used to be. It is no longer high caliber flying. The attendant were not impeccable a it once were. The plane was not grand as o expected. Just average like any other airline"

Contras: "Seat space too cramped"

Prós: "Spacious. Great movies. Funny safety instructions."

Contras: "Arm rests on plane do not raise up all the way. I tried to lay down because the seat next to me was empty but I could not. Person operating the jet bridge took 20 minutes to learn how to operate it. We sat on the tarmac for an extended time"

Prós: "Sitting in exist row with leg room"
Contras: "Seats are small, not enough elbow space. Movie selection was bad."

Prós: "The crew was very polite and friendly, making this 7-hour flight enjoyable."
Contras: "There was nothing I disliked."

Prós: "Free wine and drinks with dinner"
Contras: "Flight was delayed for two hours. One hour on the tarmac. Missed the connecting flight to Munich and even though there were two flights BA could have booked us on while in the air they did not. We had to stand in a long queue 1.5 hrs to change our flight to the last one out and arrived at 10pm instead of 2pm. Also, the dreamliner Economy seating is a nightmare. Sardines thats what passengers are to BA. Never again."

Prós: "Safe, comfort, reliable"
Contras: "Food was NOT good at all. Go with theBeef & Potatoes"

Prós: "Crew was hospitable"
Contras: "Headphone jack in seat arm was inoperable . Seats were so cramped a fellow passenger who was taller seated on the aisle was moved."

Prós: "The professionalism of the flight staff."
Contras: "Too small space between rows."

Prós: "The food was fine, and there was plenty of it. The movie selection was good."
Contras: "The crew turned the lights out when we took off, then when everyone was asleep they turned them on and served dinner, at like 10-1030 pm... Way too late to be eating. Then they turned the lights off, then on again for drinks, then off then on again for a breakfast snack, then off then on again for more drinks. Just pick one, on or off please."

Contras: "The British airline flight was operated by american airline and someone who handled her bag stole everything. We purchased prior to the flight. 2 pairs of sneakers a gift spoon for our grandson and other items not mentioned. Then they put her bag on another flight which made her wait for 1.5 hours in Madrid for her bag. Your handlers ruined our trip.How can you allow thieves to do this especially with TSA supposedly there monitoring it? I want a claim form sent to me ASAP so I can recover my goods. A notice was not placed inside, stating it was checked."

Prós: "I like the friendliness of the crew. They were always pleasant and accommodating. The hot meals were good."
Contras: "I didn't like the cramped spaces, especially when the person in front of me would put their seat back. It was hard to get in and out if you needed to use the restrooms and to eat with your food on the tray table ."

Prós: "I like everything the service provided by the crew and the airplane"

Contras: "For the second London trip in a row, my return flight to BWI was cancelled. Not weather, not equipment, just cancelled."

Prós: "Entertainment selection was above average, curried chicken dinner was good too!"
Contras: "They lost our suitcase full of outdoor gear (boots, coats, underwear, socks and thermals) days before we head to the inside of the arctic circle on an anniversary trip. Pretty upsetting to say the least"

Prós: "Crew was friendly and helpful."

Contras: "We learned the connecting flight from BWI TO PHL was canceled when we tried to pull boarding passes.This started a five hour panic for our party of four which was a leisure travel nail biter. We lost a day, flew into JFK and had to make other arrangements to avoid canceling our trip."

Prós: "Pilot friendly chat at gate"
Contras: "2 hours to offer food through the plane Slow inefficient payment process Bacon roll served with cold Centre - inadequately cooked after 2 attempts"

Prós: "Overall good experience for short flight - entertainment and breakfast not included."

Prós: "We were given a snack & drinks. You checked my 2nd bag free which was FABULOUS so I didn't have to deal with gate checking when you asked for us to do that."
Contras: "Was seated in bulkhead & the media screen wouldn't stay facing me. What a pain. Ended up unable to watch it without holding it in place. Seat cushion was very flat & uncomfortable; head rest of poor design did not allow sleep."

Prós: "Overall all was excellent. The only is the sear do not have enough leg room. Particularly if the person in front of you put the seat all the way back. Would prefer a flight from Baltimore to Madrid."
Contras: "Seating was to close"

Contras: "Flight from London to Baltimore attendant stood in the back talking and laughing ignoring my call button. Waited 20 min before someone came so I could get water for my daughter. Flight attendant who responded was very rude."

Prós: "Very courteous staff. Food was good. Flight was fast. No problems."

Contras: "air stewardess was very rude unecessarily"

Contras: "My flight from BWI-JFK was cancelled due to weather related issues and was rebooked to BWI-MIA-MAD, 5 hours late from my original departure and without providing any meal voucher despite asking from the agent. BWI-MIA flight was delayed due to air traffic clearance from the thunderstorm and almost missed my connection MIA-MAD by few minutes. Upon arrival in MAD, my baggage didn't make the connection and had to wait for 3 days before my baggage arrived"

Prós: "Customer service."
Contras: "Embracardo plane is small."

Contras: "Ma gestao expectactiva dos passageiros. Voo atrasado resultou na perda do voo de ligacao"

Prós: "Good food. Beautiful plane. Great stuff. Free beverages of all kinds."

Contras: "There is not enough space to sit. It is insulting to be squeezed into such a small amount of space, particularly on such a long flight."

Prós: "I liked everything! Free drinks, movies on demand on the seat-back screen on the seat in front of you... comfortable seats. I would definitely fly BA again!! (The American Airlines return flight was a bit less desirable in all categories. Comparatively, BA was awesome!)."
Contras: "Not a thing!"

Prós: "The flight was on time"
Contras: "Counter, and check in, long lines, a lot of people, time spend, and also if the flight didn’t have food you must communicate it."

Contras: "Between first flight from Venice to get the airplane to San Juan just 50 minutes. We were running to get a board"

Prós: "Puntualidad"
Contras: "Incomodos los asientos para un vuelo trasatlántico"

Prós: "The entertainment was ok."
Contras: "The staff was rude and ignored me and the person who sat next to me drinks we ordered (just simple water and a coke). They offered a variety of meal options, yet when they got to me they said they only had a beef option so i had no other choice but when they went to the person behind me they had dif"

Contras: "2 hours late"

Prós: "Tus crew"

Contras: "Não apanhei o voo."

Contras: "Não apanhei o voo."

Prós: "Tudo"
Contras: "Nada"

Prós: "Tudo"
Contras: "Tudo"

Prós: "It was IBERIA Flight: -Seating was good--very nice reclining seats. -Flight left and arrived on time.."
Contras: "It was IBERIA Flight: -Video remote did not work well and the touch screen did not work well. -There was no vegetarian option for food--and food was not that good. -There was a check in for Business class but then for actual boarding there was only 1 line and it took almost 30 minutes to Board and we waited in long line. -Maybe the crew did not understand English so well. Thank you for listening."

Prós: "Gfggfgggvfvfvfgfdhygtgdhfffdcdcf"
Contras: "Gbhbhfhyhyugfrrfffffgggffccxccccvvgfcvgvggbbvvgcvvv. B"

Prós: "Nothing, it was awful"
Contras: "They were late with boarding to begin with and the process was extremely unorganized and slow. The Air France flight that was boarding next to ours at gate 9 got everybody onto the plane before our flight did and their plane was scheduled to take off 10 minutes AFTER us. The boarding attendant didn’t do a good job of announcing the group number for boarding. After priority and no baggage passengers, it was just one big mob. Our boarding passes were in group 1 but my mom ended up being one of the last people let through. The 2 attendants made her wait because they needed to tag her luggage. I guess they felt it was too big for carrying on. Which is fine. But they literally made her stand there while they let almost everyone else in line through. They even tagged other luggages and she was still waiting. And when she asked them about it, they told her to wait and they have to assist other people. What’s the point of being group 1 for boarding then? We still had to wait til pretty much everyone else went in. And the fact that our seats were in row 29 which is at the tail end of the plane made it even worse. Now we need to squeeze by 28 rows of people when we could’ve been in our seats and out of the way a long time ago. Terrible service!"

Contras: "I couldn't check in online because I don't have 2 surnames. I arrived at Granada airport early to allow plenty of time to check-in. So did about a thousand other people. There was only one person available to check everyone in for Iberia. It was grateful. Plane was old. Not even a glass of water was offered."

Prós: "Quick boarding"
Contras: "The lack of water offers during the flight"

Contras: "Short flight so no type of entertainment or drink/food service."

Prós: "Nothing about the seating"
Contras: "The person in front of me was so close that when she tried to recline the seat she hurt my knee."

Prós: "Flight was short."
Contras: "Did not have any leg room. Could not get my knees and legs into the seat area."

Prós: "The movies and the leg room seemed better then normal"

Contras: "Sits are too tight. Honestly impossible to be comfortable"

Prós: "The flight is barley an hour so nothing was served. I was glad I had water on me. Other wise it was a easy flight"
Contras: "It was hard to hear the woman when we were boarding."

Contras: "Horrible flight; no complimentary soft drinks are served, not even better. The baggage did not arrive and Iberia does not even deliver the baggage, even though the fault was theirs. You have to go to the airport to recover the baggage. I would NOT RECOMMEND this airline to anyone. The plane was quite old and there are no screens on the seats. One of my worst experiences flying in the last 40 years."

Contras: "There were delays at Heathrow due to fog. Rather then backing up all planes by an hour or so, BA gave our plane away. We experienced a 6 plus hour delay. So after flying for nine hours from the U.S. overnight to London, we had to sit around the airport, while watching other planes take off on time. We got in so late to Madrid that our hotel room that we reserved months earlier was given away. After being awake for over 24 hours we had to walk around Madrid at 11:00 pm at night, looking for someplace to lay our weary heads."

Prós: "crew members were nice."
Contras: "They switched someone into my seat and didn't give me a new seat. It was very hot in the airplane making it very uncomfortable. They also forgot to take my tray before landing and I had to hold it in my lap."

Contras: "The service was aweful. Right from getting my ticket, to getting served on the flight. Staff needs major improvement."

Prós: "Entertainment package consisting of up-to-date TV shows/ series and movies that have recently been released. The time passed by faster than expected with this. The meal plan was better than some restaurants. With Meatballs being the main course followed by rice & veggies and finished with the sugar cake."
Contras: "Having the seat by the bathroom. Even though passengers were instructed not to form a line, they did and were encroaching in my personal space for the majority of the flight. Though this is not an airline issue, it did effect the comfort of the 4.6hr flight."

Prós: "Crew was very nice"
Contras: "Flight delayed for 3 hours. No apologies. Nothing. Interesting thing: NYC to Madrid, 3 hours late, missed connection, no apologies., nothing One week later: Madrid to NYC: 3 hours late, no apologies, nothing. IBERIA AIRLINES: Never again!"

Contras: "I was late to catch my plain to San Francisco 5 minutes because it was too much people at customs and the plain coming from Madrid was 15 to 20 minutes late due to the bad weather. The plain was supposed to departure at 6:30pm and I got there at 6:20pm the agent at the gate told me that the doors were closed and she gave me a plain ticket for the next flight to San Francisco."

Prós: "Good crew in providing good service with a smile. Smoth take off, flight and landing Good choices in dinner with wine"
Contras: "Below avera ge breakfast with no hot items besides cofee/ tea Poorly organized boarding. Staff person with the microfone and staff controlling the lne were not in sink, gave confusing instructions. Too much noise in the abin with the lights out due to the presence of lots of high schoolers talking Distance between seats kind of small"

Prós: "Entertainment was nice and the rise was very smooth."
Contras: "N/A"

Contras: "5 hours delay"

Prós: "Excellent"

Contras: "There were no vegetarian/pescatarian meals available so I literally ate bread rolls for dinner & the tv audio was broken. I paid $40 for 45 MB of WIFI so that I could work and the internet lasted about 10 minutes. i couldn't even send an email within that time. The tv screen itself kept flipping back down to the aisle. Finally, the temperature was freezing & the bathrooms were disgusting."

Prós: "Do comandante que simpaticamente explicou o que se ia passando"
Contras: "Quando chegámos de Figari e fomos logo fazer o check in não quiseram aceitar-nos porque o avião estava overbooked e tivemos que esperar até todos os passageiros estarem sentados sempre com o risco de nao embarcarmos, o que acabou por não acontecer. A sugestão era ficarmos a dormir em Paris uma noite, apesar de termos as reservas confirmadas. No gate foram simpáticos mas a funcionária do check in era uma francesa incompetente e antipática, que nem sequer conseguiu encontrar as nossas reservas. Tivemos que ir a correr ao balcão da Vueling e ainda nos ameaçou que o voo ia fechar...enfim, uma experiência a não repetir"

Prós: "The seat was comfortable."
Contras: "All snacks and beverages appeared to be at cost. No in-flight entertainment. My traveling companion's luggage was never delivered to our destination and really made for a less enjoyable trip (since she had to purchase everything anew, as well as having to repeatedly contact the airline to check on the bag - receiving multiple inaccurate stories as to what happened). It makes me far less likely to fly or recommend this airline again. Luggage tracking should be a very simple process."

Prós: "Staff, entertainment, food and the plane itself were all good."
Contras: "Leg room not great, but better than most planes."

Prós: "Nothing"
Contras: "Terrible Uncomfortable Overbooked"

Contras: "Delayed flight, no AC, no food service (even to purchase)"

Prós: "Every flight was on time with no delays. Crew was excellent."
Contras: "Large plane did not have individual air controls and several flights were very warm."

Prós: "Excellent service!"

Prós: "not budget airline"
Contras: "nothing different with budget airline, small seat, paid food and seat..."

Prós: "Everything flowed very smoothly desite the fact I had an irregularly shaped carry on. It was no problem, Staff were positive and acomodating and that lead to passengers being accommodating to each other. The intertainment was great, the only draws back is that I slept most of the time and wanted to watch another movie."
Contras: "That I had to bother the person sitting next to me to get up when I wanted to go tot the bathroom, but he was very accommodating"

Prós: "Quick, comfortable flight. Lovely crew."
Contras: "Food and beverage only available for purchase, nothing complimentary. No entertainment."

Prós: "I liked that I made it from Marrakech to Madrid in one piece."
Contras: "Everything. People were getting up, switching seats, in people's way, screaming over other passengers. The crew MAYBE twice said something to the passengers but essentially washed their hands of it. They just let them run amuck. Even when going through some turbulence the pilot came on to tell everyone to sit down. No one did, but the air stewards also didn't say anything. Do you know what it's like to have an unwanted man's private area in your face for several minutes while he holds a conversation, though you ask him to move, but he continues? It's disrespectful. Then when boarding, they opened the front and back doors, so people were coming in both ways. People in seat 7A were coming from the back to the front and people in 23C were coming from the front to the back. Literally a handful of people on this flight had consideration for others and let them pass. Others were just shoving their way through, or exhaustively waiting for someone to finally stop talking and get in their seat, so they could pass. It was a nightmare. And still, the crew did nothing."

Prós: "It was on time. It was efficient."
Contras: "Should offer at least water."

Contras: "I am filing a complaint for my recent flight from Madrid to Chicago, IL on 2/26/17. During my flight, a five year old sat in front of me who was disruptive throughout the whole 9 hour flight. He was yelling and slamming on his tray table nonstop. This made it hard to sleep or relax on the flight. He was disruptive to everyone in the whole cabin. I tried to be patient, as it was a child, but when the child started climbing the seats of the row and kicking his legs in the aisle, I had to act. Not only was the child a hazard to the well being of the passengers of the flight, but he could have hurt himself. His parents did not seem to act on his behavior and did not speak my language so I was forced to approach the flight attendant in my cabin. I told the attendant, “N. Cara” as her name tag stated, how concerned I was with the child’s safety and how he was disrupting the flight experience of all the passengers on the flight. She was disgruntled as I was the third passenger to approach her. Instead of acting on the situation, she scolded me. In a rude and derogatory tone, she yelled at me claiming she couldn’t do anything and I should just move to a different seat. She yelled so loud she attracted the attention of all the passengers around. I am shocked and disappointed with the treatment and customer service I received from the crew on this flight. Furthermore, I recommend that the airline should ensure that their employees are competent enough to deal with situations where passenger’s safety are at risk. The fact that the crew member did not attempt to approach the child’s mother or address the situation at all was appalling. It should not be the customer’s responsibility to address disturbances or safety precautions on a flight. I do not think I was treated well on this flight and I am very unhappy with the services I received and paid a great amount of money for. I believe I should be compensated for the mistreatment I endured. This may have been the worst flight I have ever had and I do not plan on choosing Iberia Airlines ever again due to this experience."

Prós: "Everything fine. Attendants very good"
Contras: "Everything fine"

Prós: "Upon boarding the flight attendant looked at my seat # and directed to to the correct side of the aircraft. I found this to be very helpful, since on the trip over I was in the wrong side had to bother people to move so I could get to the correct side of the aircraft. Travel can be very stressful, this made boarding quicker and easier."

Prós: "Great selection of movies and the food wasn't too bad."
Contras: "The guy in the same row as me took off his shoes and used the remaining seats between us as a bed. I thought it was rude and disgusting and showed a lack of spacial awareness. Blankets were not very soft. Also, one of the flight attendants was really struggling to push any of the trolleys, running into the arm rests of the seat."

Prós: "nothing"
Contras: "had a booked flight from madrid to gatwick, london and connection the next day at 11 am to Tampa US. We were at the airport at 1500. Flight was supposed to board at 1820 and leave at 1850. When checking the board, the flight's boarding was anticipated to 1810. We were at the gate at 1815 and there was an electronic sign signaling "boarding". However there was no personal, no line of waiting passengers and no plane. Upon checking we were told that the plane had already left. (this was at 1828). The only way to make our connection in london was a flight to Heathrow later with BA. Then we had to get a taxi to get to gatwick. Will never fly Iberia again."

Contras: "O uso de mascara não foi obrigatório"

Prós: "Smooth flight"
Contras: "More food, more water"

Prós: "The flat bed"
Contras: "The Captain made loud announcements waking you up"

Prós: "There is nothing to like about the flight"
Contras: "There was no entertainment , no food for a 4 hour flight. The flight is more expensive than other airlines. I will not recommend or flight with them again. The flight was full and I think the route is profitable to them. I guess if you can exploit people, why not do it."

Prós: "Pontualidade e simpatia da tripulação"
Contras: "Comida, vergonhosa. Bebidas ok"

Contras: "Late as always"

Prós: "I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again."
Contras: "Train the staff to be nice and pleasant"

Prós: "Price"
Contras: "Use jet bridge instead of bus gate"

Prós: "Fairly new plane with clean/comfortable seats"
Contras: "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"

Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"

Prós: "Pillows, blankets and earphones waiting on the seat and it was a lovely crew. Hurricane Dorian made us late for our connecting flight but we were impressed with the efficiency of a waiting rebooked boarding pass upon arrival."
Contras: "Even with an upgraded seat purchase they were uncomfortable and hard to sleep in. This is an ongoing problem on most airlines. One would think that with technology, a better system could be designed..."

Prós: "Boarding efficiency although the ... see below. Loved the salmon wrap and cheese 'n' biscuits"
Contras: "flight was delayed at check in and on the tarmac - 40 minutes. No explanation for this"

Prós: "Excelente"

Contras: "Real time information about departure and gate info for delayed flight would have been helpful"

Contras: "Probably the most uncomfortable flight I have taken in a very very long time. The ride was smooth but the seat was so terribly uncomfortable. I was in pain on arrival."

Contras: "We had to pay $120 for a checked bag because it “weighed too much”. The lady at the check in counter said they were weighing everyone’s at the gate so there was no way to get around it This however was a lie and they were not checking weight and people got on without having to pay the outrageous fee"

Prós: "Got where I was going safely and on time :). Decent leg room, food, comfortable seats."
Contras: "No sound in TV, and no way to adjust subtitle languages (that I could ding). Pretty long delay standing in line to board."

Prós: "The only salvation was the entertainment choices. ."
Contras: "The planes need to upgrade the seats. When we were served food if the person push their seat back your food tray would flip like two did on our flight. Staff was jaded and sarcastic. I'm glad I had a discounted flight. I'd be angry if I paid full price. Poor staff, seat architecture, and poor food."

Contras: "O voo partiu com um atraso superior a 1 hora"

Prós: "Tripulação muito simpática"
Contras: "Atraso de uma hora"

Contras: "Checked bag fee was expensive at $120 per bag. For the two of us bags cost $240. The plane boarded late this departed and arrived late. Otherwise a very good flight. Very comfortable, all Amenities worked, the plane was clean and the staff accommodating."

Prós: "A comida era boa"
Contras: "Atraso de uma hora, assentos do mais desconfortavel que existe"

Prós: "Great crew and good seat with enough space."
Contras: "Overall is fine !!!"

Prós: "Simpatia da tripulação"
Contras: "Atraso no voo"

Contras: "Pontualidade e simpatia"

Contras: "Um atraso muito nenor"

Contras: "Pouca experiência da tripulação"

Contras: "Ontem tripulação pouco experiênte"

Contras: "O katering tem de ser melhorado, não se justifica pagar 1180 euros ida e volta e comer uma Sandwich básica!"

Prós: "A tripulação era competente e simpática!"
Contras: "Aeroporto sem meios de embarque"

Prós: "Tudo óptimo."
Contras: "Política de bagagem alterou e eu desconhecia. Preço do lugar escolhido caríssimo. Preço do vôo elevado. Para voo não lotado."

Prós: "The seats do recline, more space than Delta or United"

Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."

Prós: "Pontualidade"
Contras: "Nada de mau a apontar"

Contras: "Atraso"

Contras: "Vôo com atraso."

Prós: "Nothing to like. Rude staff."

Contras: "Food was terrible ! Please change the menu ...."

Contras: "Atraso de 1h30m"

Prós: "chegar a horas"
Contras: "comida"

Prós: "Nada"
Contras: "Tempo espera"

Prós: "Hoje em alternativa a horrível pasta de atum fui surpreendido com um wrap vegan - estava bom ! Embora muito desadequado para crianças ...."
Contras: "Como sempre TAP = voo atrasado As justificações (desculpas) são as de sempre) : Restrições no tráfego aéreo, problemas no embarque, congestionamento, etc"

Contras: "Delay and food - terrible"

Prós: "Tripulação excelente, atenta às necessidades dos passageiros e prestável"
Contras: "Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música"

Contras: "Atraso como sempre .... E pergunto : acham que atum é uma refeição que se ofereça as 9:00h da manhã ? Pois ... tal como eu a maior parte dos passageiros recusou (seria menos mau apenas um cockie)"

Prós: "Not much"
Contras: "When TAP couldn’t get me to Lisbon in time to make my connection they added a flight to Madrid where I waited until 16:00 to fly to Seville. I talked to several TAP representatives and none were helpful or apologetic and they offered me nothing for the problems they caused. I missed my only day in Seville due to this. This trip turned out to be a disaster."

Prós: "O"

Contras: "Atraso do voo, mais de 5 horas de atraso para a hora de chegada prevista, com uma espera de mais de 2 horas dentro do avião"

Prós: "Pontualidade ! (O que infelizmente é pouco comum na TAP)"

Contras: "Voo atrasado mais de 3h ! Muito mau com mudanças constantes de hora"