Encontra voos baratos de São Francisco para a Madeira

Prós: "Comfortable"

Contras: "Lost one of my luggages"

Contras: "Delayed over 4 hrs, missed connecting flight as we were supposed to meet with in Frankfurt. Spent hrs getting a new itinerary, one bag never showed up in Nairobi."

Contras: "Everything"

Contras: "Seat comfort"

Contras: "On the way out Lufthansa charged us a total of £129 to take our bags with us (all under 23KG). On the way back with the same 3 identical bags Lufthansa charged us $399.47 (£306.92), again all under 23KG. How can it be fair to charge passengers 2.4 times more to return home with their bags?"

Prós: "Everyone on this flight from the crew to all were awesome, exactly what you hope for when traveling internationally"
Contras: "My bags did not make it to Copenhagen...again! So disppointed and completely put out by this inconvenience"

Prós: "To not have 3 hours delay or at least be notified ahead of time"

Prós: "Do pequeno almoço"
Contras: "Os acentos"

Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"

Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."

Contras: "Good was average to bad"

Contras: "It was weird that for dinner the meal was vegan as requested, but the breakfast was not and so couldn't eeat it. It was weird that one meal was correct and the other was so lacking."

Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"

Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."

Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."

Prós: "I brought my wedding dress with me and on both flights, the flight attendents were so attentive to that and hung in it the cabin crew closet. It was that extra step of care that I am grateful for!"

Contras: "N/A"

Prós: "Almost everything."
Contras: "Length of flight (out of Lufthansa's control, of course), temperature (a little too cold), food carts hitting people."

Prós: "Ivht"

Contras: "delayed by 1.5 hrs due to computer issue with landing grear, missed connecting flight from Munich to Stuttgart, had to wait an additional two hours in Munich to catch a later flight to Stuttgart"

Prós: "Overall great and on time !"

Prós: "The hospitality crew that was at SFO gave us the location of a lounge to go to which closed at 8 pm. The time they gave the location was at 8.25 pm. She was uninformed and not very highly trained. Lounge was disgusting. Messy, crowded - seemed like a 2nd class waiting room in an Indian railway station. The boarding was very poorly managed by the same lady!"
Contras: "Lounge, crew, boarding area"

Contras: "Delayed in Munich an hour late"

Prós: "Boarding was great. Easy. Fast"
Contras: "Seat was cramped. Blanket was inferior."

Contras: "Was assigned worst seat on plane. Engine vibration on seat back"

Contras: "Lufthansa lost 6 of our bags and left us with no information or compensation. I sent them emails but there is no response from customer service. Costed us $500 to buy things on emergency basis for our family and they delivered the bags after 2 days. This was very unprofessional and Lufthansa has to pay for it. Can you please help. Next time we will certainly have to avoid The airline as their gate transfer in Frankfurt is horrible with very rude security staff who has no interest helping our family to board the flight on tight connection. Instead the person decided to go on his break right when we were at the X-ray screening. How rude and unthoughtful."

Contras: "I haven’t received my luggage and I have been in Mumbai for almost 3 days!!! I have to buy new clothes and plenty of toiletries, I have only had 1 phone call from the airline to tell me my bags never left SFO!!! Wtf!"

Prós: "Service"

Prós: "Flight was on time, plane was clean, food was good, entertainment worked (except WiFi, but I didn't need it anyways)"
Contras: "One crew member oversaw me several times when distributing beverages because the gentlemen next to me ordered two, and she assumed he's ordering for me (which he didn't). She explained herself, but didn't apologize but made it sound like it was my fault. When I ordered 2 beverages (wine and water), she said she doesn't have time to hand out two beverages to each passenger."

Prós: "Flight on time"

Prós: "All of it"
Contras: "Nothing"

Contras: "Houve um atraso na saída de Munique."

Contras: "Flight delays,...."

Prós: "The entertainment was good."
Contras: "Many things. Starting from the online/mobile check in process via United airlines. I was not given any other option but to check in through the United website. On that website I was not allowed to check in for my Lufthansa flights and i was stuck with seats I did not want in my 2 long intercontinental flights. This has happened before. Lufthansa has no option to check in online if my first flight leg is united. This is a very big drawback and also the reason I would not prefer to fly Lufthansa again. United is bringing the quality down."

Prós: "Houve atrasos mas saídas"

Prós: "Great overall experience oafter some years of absence using other major carriers"
Contras: "All bathroom downstairs, crammed stairs long long waiting , no room to wait for your turn"

Contras: "To be waitlisted till gate openes"

Prós: "Flight was ok"
Contras: "We had one hour delay, on a 1:30h flight, totally unacceptable"

Prós: "Got me to Nuremberg"
Contras: "Delay"

Contras: "Lufthansa does not honor frequent flyer statuses of any of their alliance partners in regards to seat upgrades. Being 6'4", the ability to upgrade to economy plus/premium is important on long-haul flights. Everything else about Lufthansa is excellent, but I will not book with Lufthansa for long flights anymore because of this. I'll stick with United from now on."

Prós: "Courteous and professional."

Prós: "The flight itself was fine."
Contras: "Chaotic boarding process and tarmac delays consumed the already inadequate prospective layover in Chicago."

Prós: "- crew was nice - overall flight was smooth"
Contras: "- not too unexpectedly, food was small - bring something warm to wear, as at some point temps can be real cold... - wish the boarding process was slightly more logical and have people with seats in the back of the plane go first"

Prós: "TV service"

Contras: "1 After long stand the line when i want to check in my Luggage i got shocking news According to checkin counter lady said Flight delay more than 2hours and can be 3hours no body knows how long will be delay, she recommended me to go from San Francisco to san jose airport to get another flight. it's time Enough she said , that time about 1pm, i am lucky that i arrived SF airport 3hours in advance so that i could manage to catch up another flight at the san jose airport, i had to go san jose airport from San Francisco by Taxi and the cost was 170usd because driver says over 50mils far a way i need to pay 50% more, i have a alot import meeting in germany, meeting schedule could be mess i was really shocking, how can i get back Taxi fee usd170??? 2. regards to Crew., one Passenger was collecting his handy carry luggage at Cabinet and he forgot to close Cabinet cover after he collected and it was opened that time one flight crew passing by to final check up before landing but don't see that cabinet door open, so one of passenger talk to her to close the Cabinet door, also handy carry luggage after used the passenger should Keep Under the chair for safety but even passenger keept (put) in her beside empty seat, the Crew don't say anything, it was many people keept in next empty seat area. According to rull must keep it under seat, but crew don't say anything I was very very surprised. it's very Dangerous to everybody people may hurt , i was very Scared and nervous. 3. in the dark room passenger can't see or feels that behind them whether crew come or not (passing by or not) Crew passing by and hit passenger but without saying sorry and just go a way. it's impossible... 4. i was standing at Exit door and look at the outside but same time crew came and said to me not friendly and without smile "Excuse me" and i go a way, i saw she crew want to put something inside at dress room. what i want to say the crew could be more nice and smiley face to passenger or could be nice can be wait 5 seconds but was really the way of tone is Racist, this is what i felt, really bad."

Prós: "At a time when airlines are treating a plane like a flying bus, it's heartening to see Lufthansa's attention to detail for its customers both in terms of ontime departure, arrival and inflight hospitality is second to none."

Prós: "Everything about the flight was very nice except for the exceptionally tiny and narrow seats."
Contras: "Tiny, narrow seats."

Prós: "I liked how I was taken advantage of, knowing it will never happen again"
Contras: "After having my ticket Inadvertently canceled didn't like the lack of support in purchasing a new ticket through Luftansia's customer service agents that deals with consolidators such as Kayak. In the end I was left not be able to buy a ticket for three days after being quoted a specific price and charged about triple the rate originally quoted it initially quoted I wasted valuable time into my vacation along with an amazing amount of stress ."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."

Prós: "Nothing."
Contras: "I'm still at Heathrow 12 hours later. I never made it to Oslo."

Contras: "Food"

Contras: "Simply everything"

Prós: "Love the A380 it’s smoothness quietness and spaciousness. The experienced mature crew were excellent."
Contras: "Food quality and selection. I"

Contras: "Missing one suitcase and it will be delivered a day late supposedly"

Contras: "Club World is a super dated product. The tech is old and you are uncomfortably close to your neighbors. Also even when you buy a business class ticket British Airways makes you pay to reserve a seat in advance if you don’t have status with them. That feels over the top for a premium customer."

Prós: "The free drinks."
Contras: "The stink of curry throughout the plane and the other choices of meal being gluten laden pasta and gluten laden crackers, muffins, and bread for breakfast. I am very glad I ate in SFO before leaving or I’d have been starving by the time e arrived in LHR."

Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"

Prós: "No complaints at all"

Prós: "That I got to London..."
Contras: "We were stuck on the plane for two hours because of engine issues, and there is no air in coach in their planes. It was 90 degrees in there! For two hours! The other classes had air and we had none, it was a health violation for sure."

Prós: "Good entertainment."

Contras: "They did not give the gat no till the very end and the s cueing check was horrible when carrying a baby"

Prós: "Arrival into Heathrow was unsatisfactory."
Contras: "Wheelchair request was ignored"

Prós: "The size of the plane"
Contras: "Leg space."

Prós: "This was the right size airplane for the long trip very comfortable."

Contras: "They lost our bags. Many of us on board. And they didn’t give us tracking numbers to follow-up. Argh"

Prós: "wonderful crew, good enough food, wide entertainment, seats as good as can be expected, great plane, great flight, great crew, on time and safe and arrived in good spitrits"
Contras: "as always, rather crowded, seats rather tight,"

Prós: "Waitied.. in the okanevdir 40 minutes! Because couldn’t get the jolly to work for the steps Had to walk steps with my elderly mother with our carry on in the pouring rain.. then miss our flight to Milan had to wait 3 hours for the next flight ... which was also delayed."

Prós: "The crew was great"
Contras: "I had to throw away some very expensive facial creams/cosmetics on my connecting British Airway flight from London to MAdrid. I suddenly had to fit everything I had into a very small bag. They said it was policy, but I had been on a British Airway flight the whole time! Why was it allowed when I boarded?"

Prós: "I like that we didn't crash"
Contras: "They lost my and 5 other persons luggage! British Airways sucks!"

Prós: "Crew was nice. SFO-LHR was great entertainment."
Contras: "They lost my bag! I was waiting for this ski trip for a year, and they lost my snowboard bag. It is still in London and I'm at Avoriaz, waiting for a driver that god knows when will come."

Contras: "Cold coffee."

Prós: "Only one layover in London"
Contras: "Emirates, Etihad flights I thought were a bit newer and better in terms of comfort and entertainment with more charging ports etc"

Prós: "Crew were good , food was ok."
Contras: "Flight delayed again so both flights to USA and return were delayed... not a great experience . Entertainment took a cou0le of hours to sort, they had to keep resetting it"

Prós: "Courteous, helpful and on time. Good price as well."
Contras: "No complaints"

Prós: "The boarding process was smooth."
Contras: "The food was terrible."

Contras: "Fresh food"

Prós: "The professionalism of the flight staff."
Contras: "Too small space between rows."

Prós: "Everything"

Contras: "The screen was pretty big but quality pretty bad. Looked like 80s CRT. Also bad selection. Luckily it was a red eye flight."

Prós: "Liked that my wife and I could have a two seat row to ourselves."

Prós: "Food was good. I liked that boarding And check-in went quickly."
Contras: "The pilot flew too close to a lightning storm near South Dakota. Really bad turbulence as dinner was being served. It was quite scary and my wife and I lost our appetite. Attendants were also slow to pick up our trays afterward."

Prós: "Pilot friendly chat at gate"
Contras: "2 hours to offer food through the plane Slow inefficient payment process Bacon roll served with cold Centre - inadequately cooked after 2 attempts"

Prós: "Went by quickly and efficiently."
Contras: "More music choices would have been nice."

Contras: "After taking off in San Francisco flight got re-routed to Minneapolis because of a sick passenger on board. Caused me to miss my connection in London and the subsequent flight I was put on because of the delay. Spent 10 hours overnihht at Heathrow in London because British Airways wasn't giving out hotel vouchers just £15 in meal vouchers. Disappointing."

Prós: "We nisssed it due to British airways ineptitudeeverythubg"

Prós: "Storage bins next to seat in world traveller plus"
Contras: "Lack of seinking water and no toilet in the world traveller plus cabin - curtains divided off the area blocking access to any toilets!"

Prós: "Aircraft"
Contras: "Food"

Contras: "More legroom would have been nice"

Contras: "It has been a week and British airways still hasn't delivered my suitcase."

Prós: "All great"
Contras: "I liked everything"

Contras: "Could not do online checkin due to some sort of problem with their booking system, and as a result couldn't choose our seats on the long haul flight."

Prós: "Pleasant check in process. Long layover tags put on our checked bags On time"

Contras: "My bike was checked luggage and was late coming from London. It made me miss my alitali flight and had to spend the night in room."

Contras: "Ma gestao expectactiva dos passageiros. Voo atrasado resultou na perda do voo de ligacao"

Contras: "Wish water had been available For free London to Framkfurt"

Prós: "Everything no complaints"
Contras: "No copmplaints"

Contras: "On time and good staff"

Prós: "On time"

Prós: "On time Easy and no issues"

Contras: "Not having to wait in the hot line. It is terrible that you cannot pick any seat if you buy economy. And the economy seats are tiny!!! The rate for checking in baggage is more expensive than other airlines. Food was terrible: both for dinner and breakfast had plane awful sandwiches . Not traveling iberia again"

Prós: "From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again."
Contras: "If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue."

Contras: "crew seemed a tad sour. came around with morning tea but without proper cups. attendant seemed annoyed when my neighbor asked for a paper cup in lieu of the plastic juice cup he already had. not a big deal but kinda weird"

Prós: "We landed a bit early"
Contras: "We didn't get the seats that we paid for. And all we could get was the last row."

Prós: "Everything was fine and smooth"

Contras: "Não apanhei o voo."

Contras: "Não apanhei o voo."

Contras: "Food could be better"

Prós: "Tudo"
Contras: "Nada"

Prós: "Tudo"
Contras: "Tudo"

Prós: "It was IBERIA Flight: -Seating was good--very nice reclining seats. -Flight left and arrived on time.."
Contras: "It was IBERIA Flight: -Video remote did not work well and the touch screen did not work well. -There was no vegetarian option for food--and food was not that good. -There was a check in for Business class but then for actual boarding there was only 1 line and it took almost 30 minutes to Board and we waited in long line. -Maybe the crew did not understand English so well. Thank you for listening."

Prós: "Very attentive crew"
Contras: "No complaints"

Prós: "On time and pleasant service ."
Contras: "The problem was outbound from Porto to Rome. Iberia lost 2 out of 3 bags and one took 24 hours to reach our Rome hotel and one took 48 hours to reach our Rome hotel."

Contras: "I wish there was a bigger selection of movies and tv-shows to watch."

Prós: "It was my first flight with Iberia - I was very pleased with the entire experience."

Prós: "On time"
Contras: "The small space between seats"

Prós: "Very comfortable. Service good"

Prós: "Price"
Contras: "A cup of water given anywhere else for free was not provided. There was no entertainment. The plane was old and seats very uncomfortable"

Prós: "Boarding, on time, entertainment awesome, food pretty good"
Contras: "Crew not that attentive, seats dont have much room"

Contras: "Tiny food. Late one hour."

Prós: "The entertainment was good and the crew was great."
Contras: "I had ordered a gluten free meal but in the chaos of my seat moving multiple times, it got lost in the shuffle so I wasn't able to eat much of the food that was served. I have long legs and the seat provided almost no where for them to go. I was very uncomfortable by the end of the flight."

Prós: "The entertainment system is pretty good. Touch screens work great, and you can charge your phone. The plane itself is fairly up-to-date, and the headrest is adjustable and very comfortable."
Contras: "I am 6' / 183cm and 210lbs / 95 kg. The seats are quite narrow, and little legroom. I don't think I'll fly them again."

Contras: "Horrible flight; no complimentary soft drinks are served, not even better. The baggage did not arrive and Iberia does not even deliver the baggage, even though the fault was theirs. You have to go to the airport to recover the baggage. I would NOT RECOMMEND this airline to anyone. The plane was quite old and there are no screens on the seats. One of my worst experiences flying in the last 40 years."

Contras: "One of the shows I started watching on had one episode. Handmade tail?"

Contras: "movie selection very poor"

Prós: "Arriving safely on time."
Contras: "Uncomfortable seats, unable to adjust temperature individually, huge temperature swings from hot to cold and back to hot, terrible food, impersonal crew service."

Prós: "Great and on time"
Contras: "Nothing all good"

Prós: "Very nice crew"
Contras: "Couldn't check in online and couldn't get my boarding pass to my second flight through Iberia, had to do it at Madrid and it was very inconvenient."

Prós: "Decent flight"
Contras: "No snack, no drink, no entertainment - not the end of the world on a short flight, but they're categories you asked about"

Prós: "nothing"
Contras: "No food no drinks no entertainment and my knees where hitting the seat in front and I am 5 10"

Contras: "Puse un reclamo pues me cobraron 150€ por un perrito de soporte médico y no me han respondido al respecto."

Prós: "Vivo en Madrid. Estuve de vacaciones en Venecia."

Prós: "A321 feels outdated but the seats were not bad for sleeping. It was a basic 3-hour flight."
Contras: "Stuff was busy SELLING drinks and food. When I asked for a glass of water the stewardess said she would come back after this round... no she didn't. Although it didn't matter that much for such a short trip."

Prós: "Transatlantic flight with 1980-s entertainment. Both ways...Thirld world ...I was ashamed the airline was American"

Prós: "Nothing"
Contras: "Doctor recommended not to travel but no credit given."

Prós: "Do comandante que simpaticamente explicou o que se ia passando"
Contras: "Quando chegámos de Figari e fomos logo fazer o check in não quiseram aceitar-nos porque o avião estava overbooked e tivemos que esperar até todos os passageiros estarem sentados sempre com o risco de nao embarcarmos, o que acabou por não acontecer. A sugestão era ficarmos a dormir em Paris uma noite, apesar de termos as reservas confirmadas. No gate foram simpáticos mas a funcionária do check in era uma francesa incompetente e antipática, que nem sequer conseguiu encontrar as nossas reservas. Tivemos que ir a correr ao balcão da Vueling e ainda nos ameaçou que o voo ia fechar...enfim, uma experiência a não repetir"

Contras: "Flt attendants unnecessarily bossy."

Prós: "Missed flight as scheduled changed forward by half an hour and re-organising another flight was difficult. Had to fly from another airport in Spain and transfer was without assistance. Staff did a good job at sorting a solution. The return home on BA was excellent and very efficient."

Prós: "Hat it was a quick flight."
Contras: "No entertainment, no free beverages or snacks, crushing legroom."

Prós: "The only part of this flight that was good was when I deplaned at the end"
Contras: "The flight was delayed. We sat in the plane waiting for 1.5 hours. Passengers were not addressed as to why we were not moving. During this time the air conditioning was off and it was too hot. The crew was very rude and nowhere to be found most of the flight. I was extremely thirsty and crew was upset when I asked for water"

Prós: "new plane"
Contras: "nothing"

Prós: "Seating was very comfortable. Good food and beverages. Was offered beer and wine as well with our meal. Extensive selection of entertainment at seat."
Contras: "Boarding was a little confusing. No overhead signs to indicate boarding groups. Announcements were hard to hear. Stewards were hard to contact mid-flight to ask for water to drink. A long flight, and it would have been nice to have more available."

Prós: "The price,. The plane. The food and the intertanment"
Contras: "Could be perfect if the service in the flight was better"

Prós: "My flight was transferred from Kayak to Iberia to American to another third party who would not answer questions and who did not send any confirmation info at all. Boarding should be from the back first to speed it up. It was not. Crew did not have wide variety of refreshments. Seats were much too narrow and there was no leg room. Food helpings were much too small for a long flight. Controls very poor."

Contras: "I am still waiting for my luggage. It was lost between the flight from Amsterdam to Madrid and a flight from Madrid to San Juan. It is already 1 week."

Contras: "I paid more to make sure I would have a shorter trip from Tucson to Paris, with only one connection and a less than 2 hour connection in Dallad. Yet, I was in Dallas from 3pm until 8:30pm with my 3 year old who was exhausted and hungry. I guess it was not worth paying more for a short connection."

Prós: "Everything was delightful, definitely my best ever flight!"

Contras: "Such small seats, terrible food, cabin lights stayed on overnight!"

Prós: "Customer service from SFO to YVR. The BNE to YVR customer service wasn’t good when I came, particularly from the Brisbane airport staff, but going back, it was great."
Contras: "Better food, otherwise good"

Prós: "Plane landed at 1511, at Gate at 1525 (a bit slow), I'm through customs (only 50 people in line?!) and at the baggage carousel at 1535 (long legs) and my bag is already there waiting for me!! I'm outside having a smoke at 1538! How do they do it?"

Prós: "Very little. The staff is polite but they have no information and really are not empowered they solve any problems"
Contras: "The flight was delayed over an hour taking off due to final checks and luggage. In sprite of the pilot announcing smooth sky’s we had terbulence and seatbelts on for 60% of the flight. And when we arrived the luggage of at least 15 passengers, including mine, did not arrive. After waiting 45 minutes at the carousel for the luggage and another 35 at the priority desk I was informed that the luggage was not coming on the next flight but the next day. They apparently had run out of overnight bags so I had to buy a toothbrush and a t-shirt at the airport to sleep in. Now normally I would pack a carry on with the basic essentials for such a situation but this was a direct fight with 3 follow flights to the same destination..... I have no idea who votes for Air Canada or how many votes it takes to win the awards they keep claiming but there is something wrong..."

Prós: "Staff were friendly and helpful."
Contras: "Movie selection was limited although I found one in the lot that I thoroughly enjoyed. As always with Air Canada, you only get the most basic snacks and everything else is extra."

Contras: "My dad didn’t get on the plane because the previous one was late"

Prós: "Everything was good, fine, but nothing stands out as exceptional."
Contras: "Personal space seemed a little smaller than on some other airlines."

Prós: "Entertainment"
Contras: "Meals & steward"

Contras: "waiting so long for baggage"

Contras: "That had to be the most cramped, uncomfortable airplane seat I have ever been in. And the coffee was awful."

Prós: "Ease of checking in, timely announcements and updates. Smooth ride"

Prós: "Everything"
Contras: "Nothing"

Prós: "Everything was great"

Contras: "We're Not Satisfied With Our Seat From SFO TO YVR"

Prós: "The pilots were professional, got us there on time and did a wonderful smooth landing."
Contras: "The flights attendants uniforms were wrinkled and old, tired and worn out looking, their behaviour was the same. They were pretty much tired and disinterested in their job. Time to hire new blood, get new, fresh looking uniforms, and there definitely should be a weight limit, I have seen flight attendants who have to turn sideways to get down the aisle comfortably, what on earth would they do in an emergency. Yes size does matter. Look to JAP airlines for style and dignity in the job. Having said that I love Air Canada and fly it as often as possible home."

Contras: "I couldn't board the plane due to new documentation requirements for travelers transiting in Canada. I understand the rules of the internet fare (no returns, exchanges or cancellations) but the customer service was awful. They didn't offer me any other alternative but to loose full value of the ticket ($1700). Nobody (kayak, vayama, air canada or brussel airlines) gave me any kind of information about those new requirements and I ended up cancelling the whole trip as I couldn't find any other flight to get to Europe. Really upsetting...."

Contras: "My bag did not arrive at the same time I did. It was delivered several days later. I had to buy new clothes with my own money while I waited. Horrible experience."

Prós: "Good movies, had gluten free snack choices, so important"
Contras: "Would LOVE closed captioning ability on the movie screens."

Contras: "I was refused boarding after being told I could fly. A horrible experience--rebooking for my wife and I cost us 1,000 dollars."

Contras: "It was horrible experience going through the Vancouver custom. Some one decided to random check a brown guy traveling alone. Okay, I get it. I give them credit for profiling me. But, I was very disappointed that they only know and follow the rules in their book. Dumping the luggage and wallet on the floor and then asked me to put everything back was not gonna help you find anything. They need to be bit smart and have some people skills. I mean a car salesman is smarter than this custom officer. I walked in for random screening with great respect for those officers but walked out with zero respect and maybe worse experience of my life. If you mistreat a innocent person just have a courtesy to say sorry or give them a stuffed canadian bear. We can understand!! One last thing for custom or border officers, treat the people the way you wanted to be treated."

Contras: "The connection process at YYZ airport. You need to clear security twice in order to connect. Risk of missing flights got connection because the walk to terminal is long and security checkpoint is very inefficient and sllw"

Prós: "The lady at the counter was very pleasant when she realized my dad had forgotten his wallet and offered him to put him on next flight if I didn't make it back in time with his wallet, I liked how she had made him feel better by showing him grace and mercy that his mistake was fixable."
Contras: "At SFO it is always a mess when you take a flight because you can either be in International terminal - that would be logical, since this is a us Canada flight but at other times you need to go to the united ticket counter instead (even though I get sent between the counters often I can't remember if this is terminal 3) - The lady in line was trying to get my dad to leave this line to go to the other counter line without asking about his specific flight, it caused an argument in my travel party because they thought she was right and I insisted we stay in this line. The lady didn't even acknowledge what I was trying to say and kept telling my dad to go to the other terminal when we were at the correct one. There is nobody that can seem to tell you which terminal to go to prior to arriving at the airport so it doesn't help when someone provides misinformation at the airport while in line. Travel can already Be stressful."

Contras: "The huge line up going through customs"

Prós: "Direct flight"
Contras: "Air Canada pricing is same as other non budget airlines like British airways, Lufthansa but service is on par with budget airlines like Ryan Air. I'm amazed how they get away with it."

Prós: "Safety belt actually fit around my waist - I am a bigger person"
Contras: "I was on isle staff kept on bumping into me (not purposely) They need to take time to ensure they are not bumping clients"

Contras: "Gate 91 was allocated on boarding pass. It was switched to 95 Android did not inform anyone of the 10 pax waiting at gate 91. We were informed by one of the passenger that went to figuer out how Come that only 10 pax waiting at gate 91"

Contras: "The amount of hand luggage taken on board is getting totally out of hand people are boarding with two or three huge bags."

Prós: "Ability to charge my iPhone )"

Prós: "Good organized"
Contras: "None"

Contras: "Flight was delayed. Was supposed to leave 5:15 pm but did leave until 9:30 pm. They could have given us a more accurate time so we could have not gone to the airport so early instead of saying 45 minute delay and then 1 hour and then constantly delaying it to 4 hours. Nothing was offered in compensation."

Contras: "I was annoyed to find that Air Canada has invented special terminology to justify charging for a single checked bag on an international flight. At the check in counter, the representative explained to me that Canada is "trans border" and not "international," so they don't offer a free checked bag. However, I was still required to present my passport and go through customs, and I'm pretty sure I came out of the plane in a different country than I started in, so I conclude that they are splitting hairs to cheat customers out of a standard service."

Contras: "Lost our bags for 3days"

Contras: "We had a hard time reserving seats in advance"

Prós: "Landing and take off"
Contras: "The fact that we couldn't get seating assignment until last minute"

Prós: "film selections are up to date with previously released films"
Contras: "one of the staff attitude was demeaning unhelpful maybe just because I was asian"

Contras: "No snack."

Prós: "Seats more comfortable than most."
Contras: "Plane was pretty hot during boarding and taxiing"

Contras: "no snacks, no tea"

Prós: "No tv working. Surprise"

Prós: "Organized boarding"
Contras: "Crew communication skiils found lacking -likely due to language/cultural barrier. The english while spoken grammatically correct came across as sounding rude & intolerant."

Prós: "They boarded anyone carrying a musical instrument early."
Contras: "No snack; not even peanuts!"

Prós: "I liked the comfort and the service"
Contras: "the long delay in Montreal"

Prós: "Check in and boarding process ok."
Contras: "Had to buy meal on the SFO-Montreal leg, which was at the snack/wrap level. Constraint space seats."

Contras: "Bag was given wrong tag # by check in attendant and went to wrong airport. Has been extremely hard to track down"

Prós: "Seat space, leg room"
Contras: "Crew"

Prós: "Left on time, arrived ontime, luggage made it"
Contras: "Despite having checked-in online, entered passport and global/precheck info, and used the kiosk at the airport to verofy passport, etc checking luggage was a huge inefficient mess. I've never seen this at a US airport on a US carrier."

Contras: "The crew member on ground were very rude."

Contras: "Love it"

Prós: "Very nice people, seats large enough"
Contras: "impossible to work on my computer, plug without enough power turn off automatically"

Contras: "2hrs delayed and no explanation the reason. So my arrival time in Toranto 2am instead of 10:45pm."

Prós: "Free TV."
Contras: "Tiny seats. Guy behind me was loud and kept kicking/pushing my seat."