Encontra voos baratos de Frankfurt para a Madeira

Prós: "Boarding was efficient and the crew were nice."
Contras: "the seating is horrible. it was the tightest seating I've ever experienced."

Prós: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Contras: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Prós: "Muslim food"

Prós: "The crew tried to be helpful but were equally frustrated with the ground crew."
Contras: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Prós: "The crew were excellent and seats were comfy."
Contras: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Contras: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Prós: "Crew was great, very responsive and hospitable!"
Contras: "more lunch choices, especially choices without dairy products."

Contras: "Not being 1 hour late"

Prós: "Very friendly crew and on time with no problems."

Contras: "Staff rude and short"

Prós: "Everything was smooth and effortless."
Contras: "Can’t think of anything."

Prós: "Food, entertainment and crew was exceptionally friendly."
Contras: "Seats not great for such a long flight."

Prós: "Nothing!"
Contras: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Prós: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Contras: "Not having to walk outside in Edinbur4gh to board the flight."

Contras: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Prós: "the crew was nice"
Contras: "Seat confort on long flights, leg rooms,"

Contras: "Inflight was better than I expected. But needs upgrading air crafts."

Prós: "Good comfortable seat with extra leg room. Pleasant crew."

Prós: "Light snack and complementary wine"

Contras: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Prós: "Everything was clean and well organized."
Contras: "The flight was delayed 1 1/2 hours."

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Prós: "Great food"
Contras: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Prós: "Great on board service from a very professional crew."
Contras: "Can't think of a thing."

Prós: "Everything is top notch for an airline company."
Contras: "Nothing.... I enjoyed every moment of the flight."

Prós: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contras: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Contras: "Nenhuma atenção aos intolerantes à lactose. Muito má política. 4 voos 4 refeições com queijo... Até a SwissAir oferece alternativa..."

Contras: "Não estão atentos à intolerância à lactose... muito mau neste ponto."

Prós: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Contras: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Contras: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Prós: "Very friendly service!"

Contras: "Bag was lost"

Prós: "Just great crew."
Contras: "Not comfortable at all and will not book KLM again."

Prós: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Prós: "on time, and with snow"

Prós: "The food and the punctuality"
Contras: "The technology in interteiment is not touch screen"

Prós: "was very quick"

Prós: "Easy Boarding"

Prós: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Contras: "Nothing."

Prós: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Contras: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Prós: "The crew were pleasant"

Prós: "Arriving more or less on time"
Contras: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Prós: "Nothing"
Contras: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Contras: "Chek in ....separado de minha mulher e ninguem resolveu o problema"

Prós: "Catering is ok"
Contras: "Seats comfort really old school"

Contras: "Meter minha esposa longe de mim...em outro lugar...chek in muito mau...depois de pedir a tripulação para juntar os dois ninguem quiz saber e nao ajudaram..vergonha"

Prós: "No chargers or tv on planes"
Contras: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Prós: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Contras: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Prós: "The cabin crew were fantastic and funny"
Contras: "Tiny seats"

Contras: "O uso de mascara não foi obrigatório"

Prós: "nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps."
Contras: "staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto."

Prós: "Pontualidade e simpatia da tripulação"
Contras: "Comida, vergonhosa. Bebidas ok"

Contras: "Late as always"

Prós: "We upgraded to first class and everything was perfect!!"
Contras: "Nothing"

Prós: "Cree"
Contras: "Boarding was slow"

Prós: "Fairly new plane with clean/comfortable seats"
Contras: "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"

Prós: "Assento bom, preco bom, viagem optima"
Contras: "30 min atraso"

Prós: "Boarding efficiency although the ... see below. Loved the salmon wrap and cheese 'n' biscuits"
Contras: "flight was delayed at check in and on the tarmac - 40 minutes. No explanation for this"

Prós: "Excelente"

Prós: "I lost the flight????"

Contras: "Real time information about departure and gate info for delayed flight would have been helpful"

Prós: "Nice seat (I paid €48 euro for more legroom) and the food was decent and the movie selection good."
Contras: "TAP's boarding procedure is a bit of a mess. We had to wait an extended period of time to board and no information was given. Also keep in mind you have to pay extra for luggage, which is a real deal-breaker when traveling for extended periods of time."

Prós: "Personnel dans l’avion très agréable"
Contras: "A l’enregistrement la personne qui s’occupait de l’enregistrement des bagages était très arrogante. Elle a refusé de mettre tous mes bagages dans la soute cette demande était justifié par le fait que j’avais un bébé et une escale à Lisbonne."

Prós: "New plane, clean, entertainment system was state of the art."
Contras: "The flight attendants were not very nice. Seemed to not want to be there. Service was nearly not existent."

Contras: "O voo partiu com um atraso superior a 1 hora"

Prós: "Tripulação muito simpática"
Contras: "Atraso de uma hora"

Prós: "The crew was really good and attentive"
Contras: "The boarding was a little chaotic"

Prós: "A comida era boa"
Contras: "Atraso de uma hora, assentos do mais desconfortavel que existe"

Prós: "Great crew and good seat with enough space."
Contras: "Overall is fine !!!"

Prós: "Simpatia da tripulação"
Contras: "Atraso no voo"

Prós: "On time"
Contras: "Food"

Contras: "Pontualidade e simpatia"

Contras: "Um atraso muito nenor"

Prós: "Self checkin, there was no line and things moved quickly."
Contras: "Flight was almost an hour late because the boarding process was so slow. They took forever and then literally bussed us to the other side of the airport to the budget carrier side, which wasted more time. Was a bit of a joke really. Served seafood snack, not everyone eats seafood."

Prós: "Scam"
Contras: "Do not sell flight you are not able to manage. Shame"

Contras: "Pouca experiência da tripulação"

Contras: "Ontem tripulação pouco experiênte"

Contras: "O katering tem de ser melhorado, não se justifica pagar 1180 euros ida e volta e comer uma Sandwich básica!"

Prós: "A tripulação era competente e simpática!"
Contras: "Aeroporto sem meios de embarque"

Prós: "Tudo óptimo."
Contras: "Política de bagagem alterou e eu desconhecia. Preço do lugar escolhido caríssimo. Preço do vôo elevado. Para voo não lotado."

Prós: "On time departure, early by 30 min arrival."
Contras: "Low quality of food. Some flight attendant barely spoke English. Low choice in movies."

Prós: "O atraso só foi de 30 minutos."
Contras: "Processo de faturação de bagagens caótico. Colaboradoras de terra indisponíveis para ajudar e prestar esclarecimentos. Tripulação antipatica. Avião alugado a outra companhia."

Prós: "Pontualidade"
Contras: "Nada de mau a apontar"

Contras: "Atraso"

Contras: "Vôo com atraso."

Contras: "Delayed! Got home around 3am. This shouldnt be like this. Precautions need to be taken."

Prós: "Nothing to like. Rude staff."

Contras: "Food was terrible ! Please change the menu ...."

Contras: "Atraso de 1h30m"

Prós: "Food"
Contras: "N/a"

Prós: "Overhead luggage space"
Contras: "Entertainment pretty bad. Boarding very disorganized, takes way to long, getting on and off. had to show Passport and boarding pass way too many times, inefficient. Seat was more spacious than going, but not much padding for long flight. No air control No safety demos"

Prós: "The price for Businesses Class was very affordable, wine & food was good, also received a charmingly designed toiletries kit to top it off. Crew all helpful."
Contras: "We were delayed and sat on runway for 45mins, they did however turn on the entertainment screens and announcement was made to inform us about it."

Prós: "chegar a horas"
Contras: "comida"

Prós: "Nada"
Contras: "Tempo espera"

Prós: "Hoje em alternativa a horrível pasta de atum fui surpreendido com um wrap vegan - estava bom ! Embora muito desadequado para crianças ...."
Contras: "Como sempre TAP = voo atrasado As justificações (desculpas) são as de sempre) : Restrições no tráfego aéreo, problemas no embarque, congestionamento, etc"

Contras: "Delay and food - terrible"

Prós: "Tripulação excelente, atenta às necessidades dos passageiros e prestável"
Contras: "Lugar pouco confortável. Animação sofrível, aparelhagem antiquada com poucas hipóteses de escolha. Escassos canais de música"

Contras: "Atraso como sempre .... E pergunto : acham que atum é uma refeição que se ofereça as 9:00h da manhã ? Pois ... tal como eu a maior parte dos passageiros recusou (seria menos mau apenas um cockie)"

Prós: "Staff was pleasant, nothing special"
Contras: "Food was mediocre and cold except for the major hot dish. Lights were on almost all night in cabiaudio and video were subpar or nonexistent. Staff explained it was an old plan Seats were okay for short fight but not comfortable for long flight"

Contras: "They moved the flight forward 30 mins so that I only had 30 mins to switch planes at one of the biggest airports in Europe."

Contras: "Boarding was done through a shuttle to the tarmac where the plane was parked. This eliminated the advantage of having boarding priority which was important since one person in our party had mobility issues."

Contras: "Actually having a seat would have been nice. When I arrived at the airport I was told I was on standby and did not have an assigned seat. I was forced to pay an additional €90 how to secure and upgraded seat. I will never fly this airline again"

Contras: "Boarding area was a little confusing. More announcements and signs for direction would help."

Contras: "Boarding was terrible, took a couple hours with a huge line and shuttles. They lost my bag and I won't have it for a couple days (supposedly), seats were very uncomfortable, no vegetarian food option and crew shrugged when I asked. Plane was unbearably hot when we boarded."

Prós: "I was able to upgrade to business class at a reasonable rate. It was well worth it and the ticketing agent made it as easy as possible."
Contras: "There could have been someone at the gate sooner to answer questions or complete upgrade transactions."

Contras: "Left on the runway for hours"

Contras: "Condor asked me to check in my hand luggage due to lack of space. Then they lost it. That happens... But after losing my luggage Condor acts like it is not their problem and tells me I should work with some generic luggage tracker company."

Contras: "Air hostesses too hectic"

Contras: "Uncomfortable temperature"

Prós: "The plane actually made it to Phoenix. Amazing they could figure out how much fuel to load given the fact that everything else was completely disorganized."
Contras: "Had to go up to the gate counter - literally 3 times for "document checks". Rude gate personnel. Completely disorganized. Departed an hour late. Pilot made no attempt to adjust speed so we could arrive in Phoenix on time, which means we missed our scheduled gate departure so we were made even more late as the place sat on the tarmac in Phoenix waiting for another gate to deplane."

Contras: "Non existent customer service. No individual lighting in main cabin, no attempt to fix the problem. Bathrooms were falling apart and disgusting. Cattle car mentality."

Prós: "I liked nothing about Condor Airlines and my life would be dramatically better had I never encountered this company."
Contras: "They cancelled my departing flight with no announcement or warning at all on the day of departure. I had to figure it out on my own. Rather than put me on another flight they rescheduled me to depart the next day from a city on the other side of the US from my original departure city and told me I would have to book my own transport to the new departure city. I spent 5 hours on the phone with them before heading to the airport where I was given a flight to the new departure city but now my nonstop flight had 2 layovers with one being 5 hours long. Luckily, this rescheduling meant I didn't take a Condor flight out. But my return flight was on a Condor plane and it was awful. Cramped seating and hot with no in-flight entertainment or the option to purchase WiFi. I will never fly Condor airlines ever again and I'd recommend anyone stay away from them."

Prós: "Nothing"
Contras: "It took over an hour for the baggage to start coming out, and they were so disorganized it came out on two different baggage carousels."

Prós: "The price, the schedule, the convenience of the airports they use. Online Checkin is a breeze, and they seem to be very good at making sure that luggage arrives with passengers. Because we arrived at the airport VERY early (2:30 AM) for a 3:40 PM flight (Eurail scheduling vagaries required this), we checked our bags at 6AM (the earliest possible time) and worried that they had WAY too much time to screw it up, but they didn't, and even if they had, we were going home! Thy did provide a bottle of water for each seat, which was nice. After a late start, we made up some time and landed only a few minutes late."
Contras: "I know it's not entirely the airlines fault, but the boarding process for this flight was byzantine. first, the gate was in the 'basement' of the terminal and you had to show your boarding pass to get into the gate area and then you couldn't leave - and the bathroom was outside the gate area. Then we waited for 25 minutes in line to get on the bus to take us to our aircraft after the 'last call' for boarding announcement was made. When they finally put us on the bus, it was another 10 minutes standing still, packed in like sardines, until the bus actually moved anywhere. I have NO idea where the plane was, but we drove and drove, and drove around the airfield until we finally pulled up at our plane. They had two boarding ramps up, one in the front and one in the back, and just told us that low row number should board from the front and high numbers from the rear, but they didn't tell us what the demarcation was. With seats in row 31, it turned out we were over the wing, pretty much dead center, so it didn't matter. It would have been nice to have a frame of reference though. Aside from that, the food was EH!, the service courteous and efficient, but not friendly, the seats cramped, the no-extra-cost entertainment insipid (except for the audio portion - they provided a huge assortment of tracks by a wide variety of artists in many genres). With my (brought with me) earbuds, I gave up on any video except the flight map and just listened to classical recordings to drown out the screaming babies in the next row and provide a pleasant background for snoozing."

Prós: "Onboarding/offboarding were painless, and flight attendants were generally nice."
Contras: "I'm 6'6" and barely fit in the seats. I've learned to live with that, but it was frustrating that only 2 of the 7 front-row seats with extra legroom in the section were occupied before the flight, and a flight attendant chose a much shorter and not elderly passenger to fill a third seat in that row, leaving no alternative seating options for me and my wife to request. Most other airlines notice my size/discomfort right away and offer to work with me, especially on transatlantic flights. Food and entertainment had limited options and were nothing to get excited about, but you get what you pay for."

Prós: "We arrived safely."
Contras: "This cheap airline packs in the passengers like sardines, then randomly charges them for the weight of their carryon luggage; the staff are rude; the boarding process was completely bungled; and for any good food or entertainment the passengers are again charged extra. I am never flying with Condor again!"

Prós: "Knowing they were going to miss my connection, they accepted the booking anyway, out of pure greed and complete disregard for my wellbeing. When I missed my connection in FRA they rebooked me on FRA-YVR-YYZ. That’s a day in a hotel then flying half way around the world to save them a buck. Terrible airline and I’ll never fly them again."

Contras: "Poor legroom, seat did not recline. And why make ne pay 8 euros for movies?"

Prós: "Smooth flight and I always appreciate the flight tracker!"
Contras: "Either El Al Airlines or Condor lost my bag:-( The boarding process was really weird and slow. It would have been nice to have identified the gate earlier."

Prós: "Just another average flight. Entertainment system worked. Friendly crew."
Contras: "There is no way to get comfortable in those seats when you are 1,90m 6ft3 Charge to watch movies. Some of them pretty racy especially if you have little kids close to you"

Contras: "Economy movies only two options, that's great but one option was "Part One" of a Harry Potter movie. Should of at least had Part Two available or not shown part one...just a thought."

Contras: "The boarding process was beyond terrible. Enough that I will never fly with Condor again."

Prós: "The pilot. The flight was pleasant"
Contras: "Terrible service"

Contras: "The flight was delayed"

Prós: "On board crew were pleasant"
Contras: "Food was horrible, smallest most uncomfortable seats I've ever been on, overhead was too small for many bags (not mine) so we had to wait to have all of those gate checked, gate crew was clearly annoyed at the lack of organization and thusly quite curt, on board crew was pleasant, lights stayed on until well after midnight and once lights went off crew came to collect payment from guests, bank card not working for US issued cards, entertainment was poor (two movies and one of them a kids movie) that was free and expensive otherwise-- worst trans Atlantic air experience I have had"

Prós: "The crew let my wife and I move to the two outside exit row seats. I asked because it was open and mentioned that it was our honeymoon and they played some tetirs and made it work for us and a number of other people to move around and be more comfortable. Also, this particular flight crew was super friendly. I didn't enjoy my last condor flight and was considering not using them again but this team made me keep that door open."

Prós: "Ewerything great"

Prós: "I like that it was a direct flight and inexpensive."
Contras: "We left one hour late. The lines were very long. Not enough agents. This happened both ways. The seat from Austin to Frankfurt was tight and very uncomfortable. I had paid 49 euros for it. So, on my return flight I upgraded to a 99 euro seat, thinking I'd just be charged the difference. No. I over-paid 150 euros for an exit door seat. The weight limit for a carry-on bag was lighter than for other airlines, so I had to check it in and overpay for that. One of my glass souvenirs was broken."

Prós: "I don't speak English (my granddaughter is helping me with this survey), and the crew was more than helpful in helping me all the way from Frankfurt to MSP."
Contras: "There was nothing I didn't like."

Prós: "The crew were very attentive and between them and the great food the flight was bearable."
Contras: "Walked from the lounge to the gate when instructed only to spend an hour or more waiting for what seemed ever passenger being called to the desk for something. Boarded to find my selected seats had been given to a large family and that the seats themselves were absolutely terrible in design. they were narrow and had a console that interfered with comfort. the leg-rest could not be extended enough for even an average height person to use the fold down metal foot rest, which therefore was what my calves sat on. This all amounted to ten hours of pain. Condor is not likely to get our business again."

Prós: "The crew was attentive and responsive. The exit row had adequate leg room for me because I am tall. Food was not bad."
Contras: "These are the following issues I had leaving Frankfurt: 1. They assigned me a different seat, even though I paid 99 euro to book a specific exit row seat. When I asked an employee at the airport, she told me I can contact Condor for a refund and gave no explanation as to the issue. I ended up showing a flight attendant my proof of purchase and my boarding pass with the exit row seat assignment and he was able to switch my seat. The person who was assigned my seat never paid for it, so he was willing to switch. I find this unacceptable. 2. The boarding process was a nightmare in Frankfurt. While I understand there was enhanced security due to the terrorism in Barcelona, it could have been handled far more efficiently. For instance, because I transferred airports from Barcelona, I needed to go through passport control twice and go through security again before boarding. The problem arose where there were two different lines to process the passports the 2nd time from Condor and when that was complete, to go through security. It was a large waste of time. 3. The flight was full to Austin. As a result, I was required to check my larger carry-on bag. They tried to charge me 75 euro for the second checked bag even though they were forcing me to check it on. Absolutely unacceptable. 4. They charge 8 euro for every movie and tv show available except two movies: Garfield and the last Harry Potter movies and 2 episodes of two tv shows. For an 11 hour flight, this was incredibly disappointing. The movies available were a mix of older and new. There should still be some unpaid entertainment options available in Coach. That's ridiculous."

Contras: "There was one older lady crew was very rude to almost I felt very prejudice. Not expecting to get a kind of service from an airline crew. Also disappointed you have to pay for your inflight entertainment on a longhaul flight. Will never fly this airline again."

Prós: "Great airline for the price, very clean, nice crew, food was okay for airline food."

Contras: "Premium entertainment???"

Prós: "Long line through customs , which caused delays to boarding overall was nothing different during the process of the whole trans action of flight 2082."

Contras: "I'm not a tall person, and I did not have enough room for my legs in economy. Knees hit the chair in front of me"

Contras: "My "lacto free" meals included cheese and custard. Not very dairy free."

Prós: "- Nice and attentive crew - Interior appeared clean and updated - Bottle of water given with each seat - 2 meals"
Contras: "- Inefficient boarding procedure. I cant tell if this is Lufthansa's or the airport's issue, but when you arrive to your gate, you then have to proceed with the security checkpoint which took forever. Then you're basically stuck in a smaller area until boarding. - While every seat had a TV screen, they only provided 2 movies to choose from (Harry Potter or Garfield) unless you were willing to pay extra for their whole movie collection. It was kind of a shame finding that out since most other airlines that I've been on provide the full set of movies for no additional cost."

Prós: "Plane was on time"
Contras: "We up graded to economy comfort on both to and back they charged card but apon checkin wefr seated economy had to dispute card. We're told they would transfer bag to connecting flt. Didn't most ever international company has free drinks no here and very limited selection Would think twice before ever bookends a long international Flt with CONDOR"

Prós: "Straight through flights from west coast to europe"
Contras: "both the outgoing and return flights did not start boarding until after the flight was scheduled to leave. The gate leaving from Frankfurt had its own security line for just this gate, and then we were coralled in a small space waiting to board, and this little area was packed and really hot in comparison to the rest of the airport. Had to pay to choose a seat, as I didn't want them to stick me in a middle seat. also had to pay to get more than 2 movies, the card reader declined all 3 of my cards (they worked in the airport before boarding). I guess Im used to the fantastic service of Alaska airlines, where they are much more willing to give you free things on the plane, meals, drinks, especially if the card reader doesn't work. Luckily the gal next me had some cash to cover me. I also asked for a pen to fill out my custom papers, and a stewardess said no, she didn't have a pen and walked off. I would like to say I wouldn't fly them again, but they are cheap, and not having layovers is really nice"

Prós: "Crew were all super polite and friendly"

Prós: "Nothing"
Contras: "Terrible service"

Prós: "Crew was good"
Contras: "Seat are not comfortable and food was terrible"

Prós: "I wrote my critique of the long flight under the short flight."

Prós: "Movies"
Contras: "Were placed on stand by without any notice. Were unable to board and sit together. Never given a reason as to why we were placed on standby. Tickets purchased 2 1/2 months in advance. Told to sit down and not be concerned. POOR, POOR CUSTOMER RELATIONS!!!"

Prós: "Roomy plane, well organized and hot meals."
Contras: "No wifi available. Weight limit on carry on bags."

Contras: "Plane was 'old' and entertainment was terrible. Needed to bring my own entertainment."

Prós: "New plane less noisy than usual. Nice crew"
Contras: "Seats are quite small and I could not upgrade Uncomfortable for a 10 hours flight Meals were poor. You have to pay for alcoholic drinks. Kind of low cost airline treatment. Storage for cabin luggage is very small. They have a 6kg limit and size is smaller that on regular airlines. This info is somewhat hard to find when purchasing the ticket. They only have 2 movies included, a decent entertainment package was quite expensive The plane left late but caught up during the flight I will avoid this kind of experience"

Prós: "There weren't a lot of passengers, so the flight had a lot of empty seats that were used as beds which made the ride a little more comfortable."
Contras: "It's a long flight, I expected there to be free movies for passengers, a blanket, and headphones available. Food was less than satisfactory."