Was set for a pickup at hotel from tour company and when they were not there concierge took charge of situation by locating and calling all 3 direct numbers available until he got ahold of someone. Timing was critical as missing a tour has its own bucket of problems because of his urgency response the tour was located and all proper arrangements were honored. He was solid. Excellent location views breakfast Wifi did not work in room. Acoustics from outside in. Mattress was uneven in firmness.
Cleanliness, staff attitude
Location very central.very near to flinders station,federation square and everything!!!staffs were great too. No complimentary wireless Internet service!the charge for Internet usage was very expensive!
close to the city and transport romm where we stayed was dark. bathroom needs refurbish and more shampoos soap etc
Great location, rooms and staff. Great breakfast and pool - gym was a bit tight. Nespresso pods (6) was a great idea too
Excellent location, friendly staff, geat view Two single beds pushed together is not a king size bed and is uncomfortable with a gap in the center of the bed. Was informed that the room was ready and opened the door to find the cleaner still cleaning. Had to stand there for ten minutes and wait for her to finish.
Muito bom. Hotel bem central e com funcionários atenciosos. Na mesma recepção funcionam dois hotéis. O outro é mais caro.O café da manhã é muito bom e estava incluído no preço da diária. Não há nada contra o hotel.
O hotel era confortável, limpo e os funcionários eram educados. O wifi era inutilizável, muito lento.
O hotel tem uma parte nova e outra velha, a nova e excelente e confortavel a velha nem por isso (fiquei uma noite em cada) Os funcionarios pouco simpaticos e disponiveis
The new rooms were very comfortable..great views Even tho we have stayed there before they put us in an old room ..we asked to be changed...they recovered well
The club lounge
A small cozy place in the southeast corner of downtown. Service is great. Just had breakfast in the restaurant but it was great. Tram stop is just outside the door. You are pretty close to just about everything. I travel quite a bit and this is probably the best hotel I've ever stayed. Has everything you need without going over the top. An outstanding business traveler hotel.
Localização Preço do café da manhã
Funcionarios competentes e localização do hotel. A zona comum do hotel é muito interessante. No booking apareciam fotografias de um quarto moderno e atribuiram-nos um quarto antigo. Os funcionarios da recepção fizeram o favor de trocar mas por um quarto interior.