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Funcionarios competentes e localização do hotel. A zona comum do hotel é muito interessante. No booking apareciam fotografias de um quarto moderno e atribuiram-nos um quarto antigo. Os funcionarios da recepção fizeram o favor de trocar mas por um quarto interior.
The whole hotel had a high end feel about it but at a reasonable cost, the staff were fantastic and accommodating. That I only stayed one night.
Middle of the city and public transport was really close. Quiet. Really easy to get around .
Good location, Clean well presented room, quiet room, the staff took note of the "Do not disturb" sign and didn't disturb.
location and ease of getting in and out of the hotel, facilities and friendly staff. N/A
I thought everything was fantastic,friendly conveinent,it was a pleasure to stay with you,my only advice to you is that you do something about the problem with the showers,by the time you had 3 people use the shower the water was flowing out the door this maybe needs to be addressed,otherwise it was all fantastic. Other than the shower,no other problem.
fantastic location and very quiet room for city centre -smart finishes, very nice bathroom I found the continental breakfast really disappointing , could have been a lot more interesting .
Location to city When checking out we made comment that the milk for our coffee was off as it had curdled..Only to be told the staff member that that can't happen and we must have been wrong. Very easy to see off milk when it has lumps floating.date on milk was 5 months old
location was pretty central to the city in bad weather, all hours parking was distant. For those having a rental car, parking is rather important.
The thoughtfully designed and maintained rooms are great: they're clean, quiet, calm and well-appointed. No basic muesli option in the buffet breakfast - a real oversight. And some equipment in the gymnasium was in a poor state of repair. These are such minor issues, it's hard to complain about anything more substantial.
no rush, calls answered/and executed perfectly,valet parking 10/10,meals 10/10,comfortwas fantastic.close to the show we attended,friendly staff,at all hours. N/A
Staff excellent. Breakfast excellent. Location excellent. Executive room quite small. Bathroom dated. Room generally pretty average, not good enough for the money.
Location very central.very near to flinders station,federation square and everything!!!staffs were great too. No complimentary wireless Internet service!the charge for Internet usage was very expensive!
staff are kind and friendly no
The location was excellent, right in the heart of the city. Excellent buffet breakfast. Everything was excellent, no complaints at all.
Quite nice hotel, good location. Although quite good not quite as flash as some others in similar price range. Noise easily heard from nearby rooms.
loved the location and the staff were friendly and efficient
The kids loved the little teddy's and chocolates! And we liked the ease of everything. Our room seemed to be quite hot and hard to get the right temperature for sleeping.
close to the city and transport romm where we stayed was dark. bathroom needs refurbish and more shampoos soap etc
The locatrion was great , very central to most venues.
as a train traveller the proximity to the train station was excellent Shower over bath not suitable for older persons.
Great location and great staff The bed linen was not clean with hair and marks all over the doona.
The service & hospitality was great. I really enjoyed my stay. Its close to everything too.
It was a great hotel to stay at. Really good service and staffPlease write at least 15 words
comfortable bed. pleasant staff. clean room. the layout of the room - the door was situated opposite the bed. Result in lack of privacy whenever door was opened. No extra pillows in cupboard - only 1 pillow per person. Movie option on TV didn't work.
The location of this hotel is perfect for trains,trams,city ,walking annywhere. The hotel is situated on a main road and opposite a train station but to our surprise once in your room there was no noise whatso ever. Rooms must be sound proofed and no noise in corridors. Wouls recommend this Hotel to everyone.
The position of the accomodation was very central for travel by train or tram. The staff were very friendly and helpful. The meal we had through room service wasn't very appetizing. I was extremely dissappointed with the house salad. We reserved a twin room but ended up with a king.
We enjoyed the position of the hotel.The service was exelent.Also the price.The gym was great. Missed not having a pool.
Location in the city of Melbourne is fantastic - access to public transport and right in the CBD. Well appointed room - small but very comfortable with modern amenities and decor.
the fact it is across from Flinders St train station and close to the city
A localização, em frente a Chinatown, no Centro da Cidade ao lado de grandes lojas e de pontos de interesse. Very good location, close to a lot of interesting places.
Gostei da localização e das facilidades que o hotel oferece, pois tem tudo ´por perto. O quarto é bem pequeno, mas é jeitoso. Os funcionários não são nada gentis e estão sempre apressados. Mas o custo benefício é bom. Eu recomendo. Os empregados deveriam ser mais gentis.
Muito bom. Hotel bem central e com funcionários atenciosos. Na mesma recepção funcionam dois hotéis. O outro é mais caro.O café da manhã é muito bom e estava incluído no preço da diária. Não há nada contra o hotel.
O melhor deste hotel eh a localizacao. Fica bem no centro, perto de diversos pontos turisticos. Para quem quer fazer tudo andando eh uma otima opcao. Nao recomendo este Hotel por algumas razoes: Apesar da excelente localizacao, o quarto eh pequeno, o cheiro do hotel nao eh dos melhores e eh possivel escutar todos os vizinhos, tanto o de cima quanto o dos lados. A acustica eh pessima! Muito ruim mesmo!
Easy walk to good eating places on Swanston & Little Bourke. Reasonably close to tram stops to Kew & Victoria Street to Chinese grocery shops. Close to National Gallery of Vic - great exhibition. The furniture in the room looks old, well used in some areas, worn out. The smell in the room was not pleasant, but hotel staff helped to remove the odour, not successfully though. I've given written feedback to the hotel.
The staff were very good under a difficult and embarassing situation.
loved the proximity to the business district I felt the bathroom let the place down, it was not very pleasant to sit on the tiolet and have mould around the bath at eye level
the kitchen was hard to get the airconditioning to the right temperature. it was way too hot at night. and there was one morning when there was no hot water for shower.
Cooking is very easy and very convenience..
We had a 2 bedroom suite which was nice and spacious for the 4 of us. I just have one comment - the hot water in the shower over the bath kept overriding the cold making it difficult to maintain the correct temperature.Otherwise all was fine. Just the shower problem as outlined above.
I like the convenience of being right on the doorstep of the city central area and close to all the attractions
Self serviced apartment, with washing machine etc. None
good location, stylish decor, comfy, helpful staff bit noisy from the street, even on the ninth floor
close to everything great for shopping, easy access, close parking but usually the hotel gives you free parking our coffee cups had lipstick marks over the tops of both mugs same with 2 cups... which i find disgusting, and we asked forlate checkout and was woken by a little asian man at 10 am wanting to clean our room... not happy
Centrally located, and close to many good cafes and restaurants. Charging $25 per day for WiFi, but I understand that this is the Australian norm.
The kitchenette including microwave, I found it very useful. The gym and the proximity to the CBD were also very handy.
Helpful staff assistance and positive attitude whilst dealing with repetitive Inconvenience caused by faulty security software
Location, comfort, service, layout Nothing
Comfortable, and located well to city Nothing
Very nice check in staff - especially the tall young man with the glasses who was there early in the morning when we arrived and went out of his way to organize early check in..very good for interstate guess such as us and because of this we would definitely stay with you again. no
The unit was spacious, clean and quiet with a good level of security. Having a pool and gym on the premises was also a bonus. The only thing all five of us really noticed was that the mattresses on the beds were hard and the queen size mattress was actually two singles pushed together, with a definite fall/sinking to one side
Room was clean and served it's purpose admirably for the 2 nights I stayed in the hotel. -- Wifi isn't free (after low limit) -- Wifi limit 100 MB which is not really enough to do anything for an extended period of time & it's $9.99/night for unlimited which is too high. -- Wifi strength was not great -- Hotel claims to be "apartment-style" room, however my room was exactly like every other hotel I've stayed at. A work colleague said his was larger, I'm just lucky like that I guess.
The spacious apartment and close access to the main shopping precinct. The air conditioning was inadequate, and the whole parking of our car and retrieving it was a disaster!
Serves its purpose.
2 bedroom both with ensuites We where on the 19th floor but the street noise was very noticeable double glazing would be the answer once 5 am came around very hard to sleep Would I stay again ???? maybe not This was my second time at hotel this time I slept in b/room closest to road last time family member to complain about traffic/people noise coming from street
Convenience for shopping in cbd while I was working
Pleasant staff allowed us to check in early. Large room. The rate was a little high
The hotel was in a very convenient location. It was within walking distance of many things to do and see, as well as great restaurants. The staff was very friendly and helpful when we had questions about how to get to specific locations and offered good suggestions about things to do in the area.
convinience of being in the centre of the city, excellent facilities, chocolates and apples was a lovely touch, breakfast was very pleasant just a bit of rust on the windows near the spa area didn't look good
The comfortable and relaxing atmosphere was appreciated.
Very convenient, comfortable and the staff very helpful. Will stay with you again.
Central to our weekend activities The noise of the lift travelling up and down
Location The room was quite dated and worn
Central to the main attractions of Melbourne. Decor needs to be upgraded i.e. sold to us as an executive Queen Room. What we found was no quite that.
the convenience of the location no complaints
The room was very comfortable but a little on the small side although the beds were very very comfortable. Everything was very pleasant. Your location is absolutely spot on and we will certainly stay with you again.
It was nice and clean. Breakfast was lovely. It was to noisey all you could here all night was the airconditioning from the building out side . I had to go and buy ear plugs.If we came back we would make sure we had a quite room.
Clean comfortable room. Good breakfast - nice breakfast room. 24hour reception. Very handy to shops and transport!!
The hotel was right where we wanted to be and in the right price bracket.We would definitely revisit if we were in Melbourne.
The location was fantastic, just meters away from Trams and only a few blocks from the Flinders Street Station, very close to everything for shopping, the markets, the rooms are small but lets face it you go there to sleep so not a big issue, its clean enough and have everything you could need in the room, I would happily stay there again the lack of responsiveness when advised of a broken fan (ie would not turn off and hummed all night in the bathroom) they were told about this on day one and by day 8 it still was not fixed.
The location is perfect. My earlier booking was for 4 nights which i had reduced to 3 nights (confirmed). However the reception was not aware of this till i showed the printed document. Also while checking out reception indicated a charge for four days instead of three - I paid only for three. There is probably a need to improve on this. Refer above.
Brilliant location for access to shops and cafes. Good powerful shower. Room was rather small, the noise from Bourke Street Mall carried clearly even though we were on the 5th floor.
Staff friendly and helpful with information about how to get from A to B around the inner city area Shower needs a screen as water went into bathroom outside tthe shower cubicle.
Continental Breakfast was included in price making it great value for money. Lack of a bath to soak in - shower was a bit weak.