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Funcionarios competentes e localização do hotel. A zona comum do hotel é muito interessante. No booking apareciam fotografias de um quarto moderno e atribuiram-nos um quarto antigo. Os funcionarios da recepção fizeram o favor de trocar mas por um quarto interior.
Very convenient, comfortable and the staff very helpful. Will stay with you again.
the convenience of the location no complaints
convinience of being in the centre of the city, excellent facilities, chocolates and apples was a lovely touch, breakfast was very pleasant just a bit of rust on the windows near the spa area didn't look good
Pleasant staff allowed us to check in early. Large room. The rate was a little high
Central to the main attractions of Melbourne. Decor needs to be upgraded i.e. sold to us as an executive Queen Room. What we found was no quite that.
The comfortable and relaxing atmosphere was appreciated.
The hotel was in a very convenient location. It was within walking distance of many things to do and see, as well as great restaurants. The staff was very friendly and helpful when we had questions about how to get to specific locations and offered good suggestions about things to do in the area.
Central to our weekend activities The noise of the lift travelling up and down
Location The room was quite dated and worn
The kids loved the little teddy's and chocolates! And we liked the ease of everything. Our room seemed to be quite hot and hard to get the right temperature for sleeping.
Quite nice hotel, good location. Although quite good not quite as flash as some others in similar price range. Noise easily heard from nearby rooms.
Location very central.very near to flinders station,federation square and everything!!!staffs were great too. No complimentary wireless Internet service!the charge for Internet usage was very expensive!
no rush, calls answered/and executed perfectly,valet parking 10/10,meals 10/10,comfortwas fantastic.close to the show we attended,friendly staff,at all hours. N/A
staff are kind and friendly no
loved the location and the staff were friendly and efficient
The locatrion was great , very central to most venues.
The location was excellent, right in the heart of the city. Excellent buffet breakfast. Everything was excellent, no complaints at all.
close to the city and transport romm where we stayed was dark. bathroom needs refurbish and more shampoos soap etc
Staff excellent. Breakfast excellent. Location excellent. Executive room quite small. Bathroom dated. Room generally pretty average, not good enough for the money.
Gostei da localização e das facilidades que o hotel oferece, pois tem tudo ´por perto. O quarto é bem pequeno, mas é jeitoso. Os funcionários não são nada gentis e estão sempre apressados. Mas o custo benefício é bom. Eu recomendo. Os empregados deveriam ser mais gentis.
O melhor deste hotel eh a localizacao. Fica bem no centro, perto de diversos pontos turisticos. Para quem quer fazer tudo andando eh uma otima opcao. Nao recomendo este Hotel por algumas razoes: Apesar da excelente localizacao, o quarto eh pequeno, o cheiro do hotel nao eh dos melhores e eh possivel escutar todos os vizinhos, tanto o de cima quanto o dos lados. A acustica eh pessima! Muito ruim mesmo!
Muito bom. Hotel bem central e com funcionários atenciosos. Na mesma recepção funcionam dois hotéis. O outro é mais caro.O café da manhã é muito bom e estava incluído no preço da diária. Não há nada contra o hotel.
A localização, em frente a Chinatown, no Centro da Cidade ao lado de grandes lojas e de pontos de interesse. Very good location, close to a lot of interesting places.
Very nice check in staff - especially the tall young man with the glasses who was there early in the morning when we arrived and went out of his way to organize early check in..very good for interstate guess such as us and because of this we would definitely stay with you again. no
Convenience for shopping in cbd while I was working
Room was clean and served it's purpose admirably for the 2 nights I stayed in the hotel. -- Wifi isn't free (after low limit) -- Wifi limit 100 MB which is not really enough to do anything for an extended period of time & it's $9.99/night for unlimited which is too high. -- Wifi strength was not great -- Hotel claims to be "apartment-style" room, however my room was exactly like every other hotel I've stayed at. A work colleague said his was larger, I'm just lucky like that I guess.
Helpful staff assistance and positive attitude whilst dealing with repetitive Inconvenience caused by faulty security software
The spacious apartment and close access to the main shopping precinct. The air conditioning was inadequate, and the whole parking of our car and retrieving it was a disaster!
The unit was spacious, clean and quiet with a good level of security. Having a pool and gym on the premises was also a bonus. The only thing all five of us really noticed was that the mattresses on the beds were hard and the queen size mattress was actually two singles pushed together, with a definite fall/sinking to one side
2 bedroom both with ensuites We where on the 19th floor but the street noise was very noticeable double glazing would be the answer once 5 am came around very hard to sleep Would I stay again ???? maybe not This was my second time at hotel this time I slept in b/room closest to road last time family member to complain about traffic/people noise coming from street
Location, comfort, service, layout Nothing
The kitchenette including microwave, I found it very useful. The gym and the proximity to the CBD were also very handy.
Centrally located, and close to many good cafes and restaurants. Charging $25 per day for WiFi, but I understand that this is the Australian norm.
Comfortable, and located well to city Nothing
Serves its purpose.
I thought everything was fantastic,friendly conveinent,it was a pleasure to stay with you,my only advice to you is that you do something about the problem with the showers,by the time you had 3 people use the shower the water was flowing out the door this maybe needs to be addressed,otherwise it was all fantastic. Other than the shower,no other problem.
Location to city When checking out we made comment that the milk for our coffee was off as it had curdled..Only to be told the staff member that that can't happen and we must have been wrong. Very easy to see off milk when it has lumps floating.date on milk was 5 months old
location was pretty central to the city in bad weather, all hours parking was distant. For those having a rental car, parking is rather important.
The thoughtfully designed and maintained rooms are great: they're clean, quiet, calm and well-appointed. No basic muesli option in the buffet breakfast - a real oversight. And some equipment in the gymnasium was in a poor state of repair. These are such minor issues, it's hard to complain about anything more substantial.
The whole hotel had a high end feel about it but at a reasonable cost, the staff were fantastic and accommodating. That I only stayed one night.
location and ease of getting in and out of the hotel, facilities and friendly staff. N/A
fantastic location and very quiet room for city centre -smart finishes, very nice bathroom I found the continental breakfast really disappointing , could have been a lot more interesting .
Good location, Clean well presented room, quiet room, the staff took note of the "Do not disturb" sign and didn't disturb.
Middle of the city and public transport was really close. Quiet. Really easy to get around .
Continental Breakfast was included in price making it great value for money. Lack of a bath to soak in - shower was a bit weak.
The location was fantastic, just meters away from Trams and only a few blocks from the Flinders Street Station, very close to everything for shopping, the markets, the rooms are small but lets face it you go there to sleep so not a big issue, its clean enough and have everything you could need in the room, I would happily stay there again the lack of responsiveness when advised of a broken fan (ie would not turn off and hummed all night in the bathroom) they were told about this on day one and by day 8 it still was not fixed.
The room was very comfortable but a little on the small side although the beds were very very comfortable. Everything was very pleasant. Your location is absolutely spot on and we will certainly stay with you again.
The hotel was right where we wanted to be and in the right price bracket.We would definitely revisit if we were in Melbourne.
Clean comfortable room. Good breakfast - nice breakfast room. 24hour reception. Very handy to shops and transport!!
The location is perfect. My earlier booking was for 4 nights which i had reduced to 3 nights (confirmed). However the reception was not aware of this till i showed the printed document. Also while checking out reception indicated a charge for four days instead of three - I paid only for three. There is probably a need to improve on this. Refer above.
Brilliant location for access to shops and cafes. Good powerful shower. Room was rather small, the noise from Bourke Street Mall carried clearly even though we were on the 5th floor.
Staff friendly and helpful with information about how to get from A to B around the inner city area Shower needs a screen as water went into bathroom outside tthe shower cubicle.
It was nice and clean. Breakfast was lovely. It was to noisey all you could here all night was the airconditioning from the building out side . I had to go and buy ear plugs.If we came back we would make sure we had a quite room.
Closeness to everything in the city and good price for nice clean tidy room the bed was a little uncomforatable and the room was right above a kitchen so was a little smelly and noisy badj not too bad
Its close proximity to the inner city precinct. Would have liked a microwave in the room.
very interesting local, convenient location for most all of Melbourne locations to visit.So many nearby dinning and close to all trams.
location location location and price no view and hard bed
Proximity to the middle of the city, right in the middle of it all and felt apart of city living, walk to breakfast and great shops, walk at night to restaruanats etc, staff were friendly and helpful I thought I had piad for my accomodation and was surprised when I discovered that I still had to pay aprt of the online service was only booking not payment
The location. The King bed was very comfortable. It was an even temperature. Great shower. Friendly staff. The phone didn't operate correctly therefore we didn't get important messages left on the answer phone. The room did not appear to be cleaned during our eight day stay. Very noisy late night & early morning. Double glazing would help.
The location was good however, noisy in the late night and early morning The emtying of waste bins in the lane below my room. Very frustrating indeed. Would ask not to be placed on that side every again
No where to smoke other than outside in all weathers.
Staff werent necesarily 'smiling/gushy friendly but anything we asked for was given...extra pillows; tour bookings etc immediatelyand without complaint Pictures on website were decieving from what we got...they must have a fab photographer
Excellent location with huge choice of cafes and restaurant nearby. Close to transport. The bed was a bit firm but I still managed to sleep ok. had trouble finding the power point in the bathroom but eventually found it behind the plumbing in the cupboard below the basin! My room was at the back of the restaurants in Hardware Lane, so found it a bit noisy at times and the cooking smells were wafting in. Easily fixed by closing the window!