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Staff friendly. Radio in room was very poor.
comfort of the rooms and been handy for the shops
It was clean and comfy ,breakfast was very good plenty of choice ,and very handy being right in the centre of Manchester
Didn't get to stay there as the event we were attending was cancelled very belatedly.
Good room facilities, excellent bathroom,good location for shopping Conference facilities pleasant When checked in I was not told where to park in the car park so I ended up paying ncp parking charges Car park a bit lonely and passages to room very quiet and lonely for lone female
Ideal location for men and a little shopping, double beds were great.
Hotel site convenience. Pleasant staff. Breakfast.
The size of the room was excellent and the quiet bar for a drink late on. The bathrooms could do with modernising
a black tie ball was held which we attended for the price we paid breakfast wes not included
The location is excellent for the MEN Arena, Arndale shopping etc.The reception staff were very helpful and friendly. Good secure car park. Procedure for collecting car park pass is difficult especially if arriving alone and having to park on double yellow lines. Sleep was disturbed from 4:00 - 5:30 in the morning; initially thought this was guests leaving; however it seemed to be staff talking too loudly with alot of door banging.
Modern hotel in a brilliant location. Rooms were fantastic and extremely clean.
Good clean room, good room service at reasonable prices. Nice big comfortable bed. Standard room had no bath but was set up for disabled use. Car parking away from the hotel. Long wait at busy times for the lift.
The staff were very helpful, especially the Irish chap (can't recall his name) who assisted us with our bags on arrival. The room was very clean and the presentation was lovely. The side of the wardrobe was broken but other than that everything was perfect.
Clean, warm and comfortable - a good base for a couple of days visiting Manchester city centre, and the MEN arena. Only concern was that although the water was hot as it came out of the tap, it rapidly cooled in the bath, so a good soak wasn't possible. The shower was excellent. It was very cold whilst we were staying there, but the room was warm enough.
The actual rooms we stayed in were luxurious, as regards decoration comfort and the bathroon was lovely as well. The food (breakfasst) was awful!
Clean, efficient,good location Thought breakfast was a little expensive
Clean(always a bonus in my opinion) and modern hotel, would recommend this hotel. Staff friendly and helpful.
We booked the Crowne Plaza on the way down to manchester on the booking.com app, was a great price and everthing was just perfect.
i really enjoyed the bedroom it was very comfartable and i liked the design of the room. it was a good price for the room. it was a little pricey for a pint 5.30 for a pint of perroni.
the rooms are at a excellent standard and compare favourably with five star n/a
The rooms were spotless and very comfortable , needs a bigger bar and dining area. Drinks were very pricey.
Location of the hotel was really good. You were by foot really fast in the center. Hotel was also really quiet, you were not able to hear neighbors or traffic although close to this hotel there were many pubs and restaurants. Breakfast was horrible, absolutely below standard.. There was almost none of healthy food available.. No cheese, ham, vegetables, porridge, berries.. Rooms were ok but there was no minibar, no storage facilities to clothes and bed was really soft which for us was not the preference -> Difficult to sleep long time since lower back was hurting after few hours..
I thought the hotel was an ideal situation for the Arena and for shopping. Good for a one or two night stay. Clean and friendly. The only negative was the size of the food area it was very frustrating because it was terribly congested and too narrow. The food was good for the price but didn't like the experience of getting the food on my plate. Ideal location with helpful friendly staff. I would use the hotel again
Very central Lovely decor Very clean
All staff excellent, hotel overall very comfortable, meals enjoyable ,Lack of air conditioning during a rather warm spell as no windows to open , only one fan to use for cooling down , however it did not spoil a very enjoyable stay
Large room, comfortable and quiet enough for a good sleep. Very close to the men arena - easy walking distance Hairdryer in the room didn't work
we stayed for two days and the service was excellent.breakfast was exceptional for the price.
Booking requests for lower floor were given locality
location was good for access to shops and entertainment. bar was cosy and staff friendly. The pillow on my bed was too deep. When asked for an alternative thereh was no other options.
I liked the price and the room was clean and decent for price with excellent location Having brkfast and seeing staff never wash their hands and handle not only used plates where people where coughing but laying out Slices of bread, with no tongs. Completely oblivious to cleanliness and safety. I was terrified to eat my food and never came back to breakfast.
Clean and tidy. Not new, but great value and our Standard Double Room with a bathroom was well kept and gavel us no complaints. Close to lots of shopping and right next to the Cathedral. Great value and easy to get to from the free Mertoshuttle. WiFi was slow but our phones (Vodafone and O2) had full service so that was no issue for us.
Staff were very friendly and accommodating. No bin in the hotel room nor was there a full length mirror.