Quer guardar como a sua moeda permanente, ou apenas nesta visita?
great room, location drinks in bar were very expensive
The room was clean and nicely appointed, the service was prompt and attentive. The location is great.
I believe that, despite relatively high rate, it is excellenty value for money. Amenities and room in general showed great care for guests to feel comfortable and pampered, it has one of the greatest offering for kids I have seen in a hotel and its location is very convenient to reach all key areas around Boston.
Room Services, good people
Excellent service, lovely room Bath room too small
The level of service was excellant. The location was great. The room and view was excellant as well
Location and quality of the hotel. The front desk service was not very good and the valet service was terrible as I had to ask for my car three times and had to wait 35 minutes for it at a time when no one else was waiting for cars to be retrieved.
nice hotel, they gave me a room with a fantastic view of the boston common and skyline not an issue with the hotel, just the location lacked some basic supporting retail like a drug store
Great location, comfortable,clean
Localização conveniente, hotel muito bonito e limpo. Tivemos uma bela vista do porto. Ficamos 4 noites e tivemos que obter novas chaves para o quarto 6 vezes. O serviço de limpeza não veio ao nosso quarto no dia depois da nossa chegada. Não há loja de conveniências no hotel. Tirando isso, foi um ótimo hotel.
O quarto em si ofereceu muitas opções para garantir que a estadia fosse confortável: cama, infinitas opções de travesseiros, e, embora tenhamos recebido no check-in, uma taça de champanhe gratuita. A decoração era um pouco moderna para o meu gosto e, mais importante, o ruído das ruas e dentro dos corredores durante a noite/madrugada não me deixou dormiu metade da noite
A cama do hotel é realmente muito confortável. O Café da Manhã (incluso) poderia ser melhor.
A equipe era excelente. A localização é conveniente. Não posso acreditar o quanto a TV era horrível. SEM HD? Não há o fator "UAU". Atualizem o papel higiênico, por favor. Precisa de uma seleção de travesseiros.
Hotel agradável - boa localização - quartos limpos e roupa de cama branca, o que eu adoro O estacionamento com manobrista é mais de US$ 50/noite, o que me parece caro demais
Ótima decoração e uma equipe simpática a algumas quadras do Commons e do Jardim Público. Há um estacionamento convenientemente localizado, e o transporte público fica nas proximidades. A cama era surpreendentemente desconfortável e desigual. Algumas das toalhas estavam gastas e os quartos estavam limpos, mas não impecáveis.
Localização muito boa . falta de geladeira no quarto
quisemos ficar mais uma noite e o preço era exorbitante o que fez com que mudassemos para ouro Hotel, ( o dobro da diária paga nos outros dias)
O quarto em que ficamos era otimo, muito espaçoso e confortavel. O hotel tem boa localização, alem de otima estrutura fisica e funcionários muito solícitos. O café da manhã é sensacional. O ar condicionado no quarto é antigo e faz muito barulho. Deixamos o carro no estacionamento e poderiamos pagar no hotel, para facilitar. O funcionário nos disse que o preço seria o mesmo, mas descobrimos depois que pagariamos 14 dolares a mais por isso.
Adoro os produtos mentolados e ecológica ausência de garrafinhas de plástico. Ótimo, com decoração moderna e uma varanda em cada quarto. Não recebi o meu café da manhã, embora eu tivesse pendurado meu pedido na porta às 22h.
Eu gostei do conforto da cama e da vista da cidade. Não gostei da equipe. Atendimento ao cliente ruim e não sabem como lidar com os problemas de uma forma profissional. Precisam de mais pessoas trabalhando na recepção, havia uma espera para o check-in.
Do acolhimento e serviços
Do quarto e da localizacao.
Localização, preço, café da manhã O vaso sanitário não funcionava, ar condicionado não controlável, velho
Os funcionários que conhecemos foram todos simpáticos e atenciosos. Boston é uma cidade muito fácil de caminhar e o Milner é um ponto de partida bem colocado para visitar muitas das atrações mais importantes. Gostei do café da manhã continental, mas ele envolve desperdiçar um monte de embalagens de plástico etc. Isso é conveniente para o hotel, mas não ajuda o meio ambiente.
cafe da manha melhorar o aquecimento do quarto
O hotel é aconchegante e atendeu minha necessidade de ficar perto de pontos turísticos para aproveitar o melhor da cidade.
Atendimento excelente com total atenção ao cliente. Café continental simples, que atendeu as minhas necessidades. Bem localizado, bem próximo ao Boston Common e Public Garden, metrô a menos de 5 minutos. Vários restaurantes com variados menus e preços por perto. O dono sempre presente é um diferencial. Atendeu a todas as minhas expectativas.
O hotel é super bem localizado e ainda tem café da manhã. O quarto é pequeno mas é limpo. Falta de estacionamento no próprio hotel.
Localizacao Quarto muito pequeno, abafado, cheiro forte de carpete velho, preco muito alto para a baixa qualidade,
A localização, sem dúvida A cama.
Não há nd de relevante a destacar...Um hotel pretensioso, nada mais. A Sala de Refeições era um cubiculo e os empregados mal-educados. A localização era razoável (em Boston já fiquei em melhores locais).
O hotel é bem localizado. E simples, com uma excelente relação custo benefício, inclusive com cafe da manha, o que é não é comum em hoteis desse tipo. Não va imaginando um hotel 4 estrelas. É uma lugar limpo para dormir, tomar banho e, nesse caso, tomar café da manhã. Se vc é muito fresco (a), pague mais caro e va para outro hotel!.
Do atendimento dado pelos funcionarios. Falta de conexao de internet gratuita.
Localização "duvidoso" à noite
bom quarto melhorar a relação custo x localização. pelo valor da diária, a localização poderia ser melhor.
da atencao de uma garconete de origem chinesa
Não há água quente de manhã.
Disponibilidade e preço Banheiro apertado
Camas confortáveis, ambiente tranquilo e limpo, equipe prestativa. A TV a cabo tinha transmissão ruim e eu gostaria que houvesse algum serviço de TV sob demanda.
Fica perto de tudo O hotel não tinha muito a oferecer. Sem estacionamento. Não há frigobar no quarto. Dois adultos significa uma cama. Banheiro pequeno. Não é permitido trazer sua própria comida e bebidas. Serviço rude.
Rooms are classic ritz-carlton comfort and luxury. They forgot to make a dinner reservation I requested at booking and never did anything about it.
the health club is fantastic a reason to come back, the eating / bar facilities are ok it does not feel very cozy
The hotel was beautiful and staff was very professional and courteous and willing to help.
Beds, personal treatment of the staff No
Location Thought it was too expensive.
they did not have taxis waiting outside and couldnot call one. They had to whistle for one passing by. As they are on a side street not that many pass buy. Also the area is not as nice as others in the city
Room was immaculate and newly renovated. Front desk staff was extremely helpful and accommodating for my late check in. I am from the area and stayed overnight to avoid public transit issues on the morning of an important meeting. I would definitely stay there again!
Close to everything but quiet to recharge Parking, not included
Comfy beds and clean room located easy walks from Boston Common Faneuil Hall and so much of the tourist stops we wanted to see. Salvatore's was a decent restaurant right across the street. Snooty staff at front desk. Restaurant staff courteous. Not a hotel with a family vibe. It seems more suited for business and conference attendees
nothing - pay for internet in a 4* hotel? in every starbucks internet is for free, at least a basic bandwith - rooms are really old, I expected more from the brand hyatt - on 1st day room was not cleaned, only upon call I never ever stay in a Hyatt again
Great breakfast buffet Slow elevators , maid service didn't provide basic necessities and ignored written request, staff not friendly - needed extra room key and was told to come back later due to limited number.
The location was great with close proximity to public transportation and that made it easy for us to get around the city. Front desk was able to get us a room with double beds on a busy holiday weekend. 1) Slow elevator to get to lobby 2) Steep valet parking fees 3) Room service did not clean the room on our first day. I am not sure whether it was because of busy holiday weekend.
Had online check in everything was very clean beds comfortable great staff
Wonderful location, comfortable and clean room, friendly staff. What else can I ask for a 3 day visit to the city. Can't think of anything.
Location is great in the center of everything walking distance anywhere to Boston. That breakfast is not included with the price tag of the room breakfast should be complementary. Parking under the hotel should be priced accordingly and have a special pricing for hotel residents.
Friendly staff; accommodated a late check out request, but with a fee to be paid. Not an issue. Promised champagne and strawberries for special occasion (but never arrived). Great location. Bellmen were extremely helpful! Front desk staff seemed friendly, but read issues we had. Had there not been any of the issues, this would've been a great stay, I just don't know why there were so many missteps. It was a good stay, if you look at room size, bed comfort, bathroom size and comfort (just don't expect privacy; everyone will know your business in there!), friendliness, location. This should be a phenomenal stay. It has all the makings for it. It must've been a full moon or something that weekend. Was promised champagne and strawberries the first evening, but it didn't come. The next day, the room wasn't cleaned when we arrived back at 11pm, so called to have at least the bed made and fresh towels (they offered a discount on an additional night, which was accepted, though didn't go smoothly at final check out for some reason); also mentioned the missing champagne and strawberries, was told they'd be there the next night, but again no champagne or strawberries when we returned. Ever. Hallway was meeting central at 3am for drunken shenanigans by other guests. Finally, on the fourth day, after returning to the hotel after a long day, the wireless entry failed, so we had to wait to be let into the room. To the front desk's credit, they were going to upgrade us for free on the last night for the inconvenience, but one of us needed to get back into the room because they were flying out in two hours, so that wouldn't work. Was promised an email accounting, even gave email address and was promised in 5-10min; it's now over twelve hours later, and still no receipt in my inbox or spam/junk folder.
Location wasn't in the most exciting neighborhood, but it was a cheap and quick cab ride to wherever we wanted to go. Staff was helpful and cheerful. Room was a good size and had everything necessary for a quick stay. Elevators were a bit slow and got backed up during peak times of check-in and departure.
Staff was very helpful and kind. After taking a red eye they were able to accommodate us on an early check in. Hotel and rooms were clean. Beds were comfy too. AND it's close to everything/walking distance.
Loved everything about staying at the Four Seasons Boston. The service was impeccable and they really made us feel "at home." My kids especially loved the welcome wagon and cookies and milk :) The hotel was clean, warm and inviting and I would absolutely stay there again. Highly recommend!
Great location Every hotel has a bad room. I got it this time- ripped carpet, stains on the wall, broken furniture, barely warm water, no internet and a $17.00 resort fee. Luxury maybe 15 years ago now very sad.
the rooms are very old and pips were making so much noise i could not get an hour of sleep
Close to restaurants and shops Rooms are very small. Staff was not very friendly. Horrible check in process.
Trash in the room on the floor on arrival...
Dirty, old and can hear through the wall Never again
The lobby The rooms are HORRIBLE! The exterior and l lobby are wonderful. The room--especially for the cost--is disgusting.
The address given to me by the hotel was correct. Tons of hidden fees that are mandatory. Booked a king and was given a queen, with ZERO refund given. Would give this hotel a 0/5 if I could. Slapping travelers with hidden, mandatory fees should be illegal.
Location in Back Bay only redeeming feature. $110 million redo yet very small, noisy rooms. Family was in town for a wedding. A huge Convention was also at the hotel. Noise, noise , noise! Convention goers on our floor had noisy drunken party. Front desk could not deal with them. Offered us new room locations for following night. Our "new" room had no hot water until maintenance was called. Extremely small queen room. Hallways so wide and high, every voice heard in the room. Plumbing noisy and easy to hear voices in next room. Would never stay here again. Too many other quality hotels in the area. Missed the mark with the redo.
The bed was comfortable. The water came out brown. There was no bottled water in the room. The room was old and tired.
Location. $50 charge for Valet I didn't use. Since, I have been told by a friend that the same thing happened to them. Still waiting on the refund to be processed 3 days later.
Nice staff. The receptionist kindly upgraded our room due to a delay in the reservation process. I was expecting a nicer interior. The lobby is newly updated & very modern however the rooms are NOT, they're pretty basic. not what I expected for the price.
Room was small
Staff was awesome and the place is all brand new and beautiful A little expensive
We stayed there 5 days after it opened, the rooms were clean, the lobby was nice, and posh. The beds were very comfortable and the room has Bluetooth Bose speakers as well as smart TVs. They offer room service, but it's from the restaurant next door called Back Deck and the food wasn't just sub-par, it was bad. I ordered a burger that was burnt, it says it comes with french fries but it comes with dry, tasteless, potato wedges. We had our room upgraded to an executive suite, and it was still incredibly small. The staff is new and it is very obvious when you check in. They couldn't find where the card keys were or how to activate them which I would expect to be hotel staff 101. For as nice as the hotel is, there's a definitely a lack of professionalism in the lobby staff. And for whoever posted that there's a welcoming bar in the lobby, it hasn't even been opened yet, so....
Location, Location, Location 2 min from Boston Common, in the center of the theater district Offsite Valet Parking was $52 per day, raising the effective room rate cost by that amount. Bed was too soft to be comfortable for my taste. No onsite restaurant
Convenient, clean, very nice, sleek, efficient Tight rooms for two travelers with large bags
The Godfrey is very Modern, ideally located and the staff is super friendly. ( Except for the manager on duty when I checked in.) Booked a two bedroom with a third party site,didn't have that option so I called up the hotel to see if there was an option. Was told to just mark in underspecial request and they would have it for me. When I checked in was given a small King size room and says that's what we booked. Told the manager who talked to us what happened and she says we never made the request. I pulled up the reservation on myphone and showed her the request, then she says its first come first serve basis. Only room left for the night was a $80 upgrade was a four class upgrade to a suite which was much bigger and had two TVs, so I took it, had no other option. Walked into the room and if that was a four class upgrade I would hate to see a regular room. Room was very small, only one TV. Don't get me wrong, hotel was very nice. Big screen TV,nice showers and towels, but felt very very very cheated. Along with the $52 for parking it was like spending $600 a night for a small room.......Really??
Breakfast, decor, location, comfortable bed. Waking up to a 45 degree room and being told that a refund was not possible. They did provide a space heater, but after a few hours it only raised the temperature to 49 degrees. No refund?! The Godfrey said I have to get the refund through the website. I expect a runaround.
The location First room far to loud (trucks unloading / loading 5 am); second room not so loud, but still noisy. Strange inventory: No hooks to hang coats etc. Only one shelf for shirts in the wardrobe, no other furniture witgh drawers (underware etc.) half of the wardrobe full of ironong board. No hooks to hang bathrobe and bigger towels in the bathroom. small selection at breakfast, every day the same. Loud music allready at breakfast. No bowls for yoghurt and esreal to mix, except small plastic cups. All breakfast cups, spoons etc. plastic (lots of vaste) hardly any tables to eat breakfast (sofas. lounge chairs etc.) Over all feeling like a grown up youth hostel
Easy check in, impressive room, comfortable and clean. We left our bags after checking out and went out to enjoy the day, came back and retrieved them from the friendly staff later.
Tasteful and modern décor, beautiful details, friendly staff, comfortable beds, location, complimentary bottles of water TV program transmission quality was spotty. Glass shower screen led to wet bathroom floor and soaking bath mats after every shower. Ice machine hard to locate and not on every floor.
Location was outstanding. The interior of the hotel was impeccable - obviously new. The bed was probably the most luxurious of any hotel bed I have slept in. Bose Bluetooth speaker provided ambiance to the room. Continental breakfast was a pleasant surprise. Room was a fairly small. Dresser in the hall made for tight passage between the bedroom and the bathroom.
Attentive service, friendly staff, clean comfortable rooms, very comfortable bed, upgraded on arrival, simple but adequate continental breakfast in the lobby, convenient location. Welcoming bar in the lobby, flexible friendly staff all around. Enjoyed our stay at this brand new property!
Great ,location, layout, quality, and service. Our second stay here and we remain fans of this newer downtown hotel. Comfortable beds, quality fixture, terrific, huge Tv, fast wifi. Haven't tried the food. The bar was nice. Jeez, the standard rooms are tiny with hard to access closet and no side table on one side of the bed. We were offered a larger room for another $40 and should have taken it!