Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Adoro os produtos mentolados e ecológica ausência de garrafinhas de plástico. Ótimo, com decoração moderna e uma varanda em cada quarto. Não recebi o meu café da manhã, embora eu tivesse pendurado meu pedido na porta às 22h.
A cama do hotel é realmente muito confortável. O Café da Manhã (incluso) poderia ser melhor.
Localização é ideal! Você pode facilmente caminhar até todas as principais atracções de Boston. Teria sido bom ter um frigobar no quarto.
Eu gostei do conforto da cama e da vista da cidade. Não gostei da equipe. Atendimento ao cliente ruim e não sabem como lidar com os problemas de uma forma profissional. Precisam de mais pessoas trabalhando na recepção, havia uma espera para o check-in.
A equipe era excelente. A localização é conveniente. Não posso acreditar o quanto a TV era horrível. SEM HD? Não há o fator "UAU". Atualizem o papel higiênico, por favor. Precisa de uma seleção de travesseiros.
Localização muito boa . falta de geladeira no quarto
Hotel agradável - boa localização - quartos limpos e roupa de cama branca, o que eu adoro O estacionamento com manobrista é mais de US$ 50/noite, o que me parece caro demais
quisemos ficar mais uma noite e o preço era exorbitante o que fez com que mudassemos para ouro Hotel, ( o dobro da diária paga nos outros dias)
O quarto em que ficamos era otimo, muito espaçoso e confortavel. O hotel tem boa localização, alem de otima estrutura fisica e funcionários muito solícitos. O café da manhã é sensacional. O ar condicionado no quarto é antigo e faz muito barulho. Deixamos o carro no estacionamento e poderiamos pagar no hotel, para facilitar. O funcionário nos disse que o preço seria o mesmo, mas descobrimos depois que pagariamos 14 dolares a mais por isso.
Ótima decoração e uma equipe simpática a algumas quadras do Commons e do Jardim Público. Há um estacionamento convenientemente localizado, e o transporte público fica nas proximidades. A cama era surpreendentemente desconfortável e desigual. Algumas das toalhas estavam gastas e os quartos estavam limpos, mas não impecáveis.
Localização conveniente, hotel muito bonito e limpo. Tivemos uma bela vista do porto. Ficamos 4 noites e tivemos que obter novas chaves para o quarto 6 vezes. O serviço de limpeza não veio ao nosso quarto no dia depois da nossa chegada. Não há loja de conveniências no hotel. Tirando isso, foi um ótimo hotel.
O quarto em si ofereceu muitas opções para garantir que a estadia fosse confortável: cama, infinitas opções de travesseiros, e, embora tenhamos recebido no check-in, uma taça de champanhe gratuita. A decoração era um pouco moderna para o meu gosto e, mais importante, o ruído das ruas e dentro dos corredores durante a noite/madrugada não me deixou dormiu metade da noite
Great location Every hotel has a bad room. I got it this time- ripped carpet, stains on the wall, broken furniture, barely warm water, no internet and a $17.00 resort fee. Luxury maybe 15 years ago now very sad.
Room was small
My wife and I stayed for a getaway weekend at the Boston Park Plaza and we had an amazing stay. Arriving into the hotel we were greeted immediately by staff and checkin was quick and effortless. The room was immaculate and the bed was comfortable . Before going out for the night we enjoyed drinks in the hotel bar and the staff was amazing. We would highly recommend this hotel
the rooms are very old and pips were making so much noise i could not get an hour of sleep
The address given to me by the hotel was correct. Tons of hidden fees that are mandatory. Booked a king and was given a queen, with ZERO refund given. Would give this hotel a 0/5 if I could. Slapping travelers with hidden, mandatory fees should be illegal.
Location in Back Bay only redeeming feature. $110 million redo yet very small, noisy rooms. Family was in town for a wedding. A huge Convention was also at the hotel. Noise, noise , noise! Convention goers on our floor had noisy drunken party. Front desk could not deal with them. Offered us new room locations for following night. Our "new" room had no hot water until maintenance was called. Extremely small queen room. Hallways so wide and high, every voice heard in the room. Plumbing noisy and easy to hear voices in next room. Would never stay here again. Too many other quality hotels in the area. Missed the mark with the redo.
Trash in the room on the floor on arrival...
Close to restaurants and shops Rooms are very small. Staff was not very friendly. Horrible check in process.
For one day and night after eye surgery my husband was completely blind. Please give high thanks to the doorman who helped him into the cabs or hotel lobby. After the bandages came off he could again see! Thank you Ma Eye and Ear and Park Plaza Hotel.
The bed was comfortable. The water came out brown. There was no bottled water in the room. The room was old and tired.
We stayed the weekend and it was really loud. Different groups of people were really loud in the hallways literally ALL night. It was like you were part of a spring break scene all over again.
Beautiful facility. Comfortable. Great food Room was a little small but worked just fine.
There was a large stain on the carpet and the furniture/appliances were a bit outdated. Location was great and staff was friendly and helpful.
A shower with black mold is gross, even if it is marble. The clock made funny noises about 2am. It wasn't the alarm, maybe a failing battery backup, Thought the maid fixed it, but nope. Only solution was to unplug it. Mentioned it when we checked out. On our last day we left the room for the day we left the AC on to keep the room around 68 deg, imagine our surprise when we returned at 7 pm the room was 87 deg! The AC was no longer functional, and per the "engineer" they sent up the only solution was to open windows. As a result we got to listen to the large air handlers all night. The last day we decided to try the breakfast buffet, the food was okay but certainly not worth the $25/ea! The best thing about this place is the location.
Great location and excellent service. Breakfast choices at hotel where few and overpriced.
Great staff, from the curb to the desk to concierge and room service--really, really good people. Pricey room service breakfast A toilet whose flush handle was in need of repair
Very clean . Beds very comfortable. Room size great. Needs to redecorate, wallpaper , bathrooms old . And staff is really nice but seems like in slow motion.
The proximity to the park was ideal for my 12 year old golden retriever. She loved all the attention she received in the lobby. The staff were very friendly and accommodating even during the holiday crush. Highly recommended.
very large room, comfy bed, large bathroom, access to Boston highlights. nothing!
The staff are excellent, the rooms very comfortable and the location is perfect, close to the T and right on the park.
Leah at the front desk was amazingly friendly and attentive to our needs! Car service no longer available. Rooms are getting old and a tad musty
After making arrangements for our kids to stay with friends for the night, my wife and I booked a room at the Taj to celebrate our 10th anniversary. Within hours of checking in, we were startled by loud, raucous music. So loud that we had trouble hearing each other from across the room even though we were 3 floors below. Turns out the Taj was hosting a wedding party in the roof. Management said they were booked and couldn't move us. It was so unpleasant, we ended up checking out that same night so we could get a good night's sleep.
Location, location, location. From here it is an easy walk to many fine restaurants, shopping, or for researchers, the NEHGS or the Boston Library (which doubles as an art museum). Little further for the Freedom Trail, but doable if you are used to walking. If you just want to rest and watch the world go by, the Commons is right across the street and at least during the day very safe and family friendly. Caught a late flight but they were more then helpful in storing our luggage and assisting in getting a ride to the airport.
Best staff I have experienced in a long time including a hand written note offering congratulations on my Boston marathon run.
Staff was very helpful and kind. After taking a red eye they were able to accommodate us on an early check in. Hotel and rooms were clean. Beds were comfy too. AND it's close to everything/walking distance.
Great breakfast buffet Slow elevators , maid service didn't provide basic necessities and ignored written request, staff not friendly - needed extra room key and was told to come back later due to limited number.
Had online check in everything was very clean beds comfortable great staff
Wonderful location, comfortable and clean room, friendly staff. What else can I ask for a 3 day visit to the city. Can't think of anything.
Room was immaculate and newly renovated. Front desk staff was extremely helpful and accommodating for my late check in. I am from the area and stayed overnight to avoid public transit issues on the morning of an important meeting. I would definitely stay there again!
Location is great in the center of everything walking distance anywhere to Boston. That breakfast is not included with the price tag of the room breakfast should be complementary. Parking under the hotel should be priced accordingly and have a special pricing for hotel residents.
Location wasn't in the most exciting neighborhood, but it was a cheap and quick cab ride to wherever we wanted to go. Staff was helpful and cheerful. Room was a good size and had everything necessary for a quick stay. Elevators were a bit slow and got backed up during peak times of check-in and departure.
nothing - pay for internet in a 4* hotel? in every starbucks internet is for free, at least a basic bandwith - rooms are really old, I expected more from the brand hyatt - on 1st day room was not cleaned, only upon call I never ever stay in a Hyatt again
Friendly staff; accommodated a late check out request, but with a fee to be paid. Not an issue. Promised champagne and strawberries for special occasion (but never arrived). Great location. Bellmen were extremely helpful! Front desk staff seemed friendly, but read issues we had. Had there not been any of the issues, this would've been a great stay, I just don't know why there were so many missteps. It was a good stay, if you look at room size, bed comfort, bathroom size and comfort (just don't expect privacy; everyone will know your business in there!), friendliness, location. This should be a phenomenal stay. It has all the makings for it. It must've been a full moon or something that weekend. Was promised champagne and strawberries the first evening, but it didn't come. The next day, the room wasn't cleaned when we arrived back at 11pm, so called to have at least the bed made and fresh towels (they offered a discount on an additional night, which was accepted, though didn't go smoothly at final check out for some reason); also mentioned the missing champagne and strawberries, was told they'd be there the next night, but again no champagne or strawberries when we returned. Ever. Hallway was meeting central at 3am for drunken shenanigans by other guests. Finally, on the fourth day, after returning to the hotel after a long day, the wireless entry failed, so we had to wait to be let into the room. To the front desk's credit, they were going to upgrade us for free on the last night for the inconvenience, but one of us needed to get back into the room because they were flying out in two hours, so that wouldn't work. Was promised an email accounting, even gave email address and was promised in 5-10min; it's now over twelve hours later, and still no receipt in my inbox or spam/junk folder.
The location was great with close proximity to public transportation and that made it easy for us to get around the city. Front desk was able to get us a room with double beds on a busy holiday weekend. 1) Slow elevator to get to lobby 2) Steep valet parking fees 3) Room service did not clean the room on our first day. I am not sure whether it was because of busy holiday weekend.
Comfy beds and clean room located easy walks from Boston Common Faneuil Hall and so much of the tourist stops we wanted to see. Salvatore's was a decent restaurant right across the street. Snooty staff at front desk. Restaurant staff courteous. Not a hotel with a family vibe. It seems more suited for business and conference attendees
Close to everything but quiet to recharge Parking, not included
Loved everything about staying at the Four Seasons Boston. The service was impeccable and they really made us feel "at home." My kids especially loved the welcome wagon and cookies and milk :) The hotel was clean, warm and inviting and I would absolutely stay there again. Highly recommend!
Ótima localização, central para a maioria das atrações. Equipe muito educados e prestativos Máquina de gelo foi quebrado, mas essas coisas acontecem.
Conveniente, limpo, muito agradável e elegante, eficiente Quartos apertados para dois viajantes com sacos grandes
the health club is fantastic a reason to come back, the eating / bar facilities are ok it does not feel very cozy
they did not have taxis waiting outside and couldnot call one. They had to whistle for one passing by. As they are on a side street not that many pass buy. Also the area is not as nice as others in the city
Rooms are classic ritz-carlton comfort and luxury. They forgot to make a dinner reservation I requested at booking and never did anything about it.
Beds, personal treatment of the staff No
The hotel was beautiful and staff was very professional and courteous and willing to help.
Location Thought it was too expensive.
Localizacao Quarto muito pequeno, abafado, cheiro forte de carpete velho, preco muito alto para a baixa qualidade,
Os funcionários que conhecemos foram todos simpáticos e atenciosos. Boston é uma cidade muito fácil de caminhar e o Milner é um ponto de partida bem colocado para visitar muitas das atrações mais importantes. Gostei do café da manhã continental, mas ele envolve desperdiçar um monte de embalagens de plástico etc. Isso é conveniente para o hotel, mas não ajuda o meio ambiente.
Do quarto e da localizacao.
Atendimento excelente com total atenção ao cliente. Café continental simples, que atendeu as minhas necessidades. Bem localizado, bem próximo ao Boston Common e Public Garden, metrô a menos de 5 minutos. Vários restaurantes com variados menus e preços por perto. O dono sempre presente é um diferencial. Atendeu a todas as minhas expectativas.
O hotel é super bem localizado e ainda tem café da manhã. O quarto é pequeno mas é limpo. Falta de estacionamento no próprio hotel.
A localização, sem dúvida A cama.
O hotel é bem localizado. E simples, com uma excelente relação custo benefício, inclusive com cafe da manha, o que é não é comum em hoteis desse tipo. Não va imaginando um hotel 4 estrelas. É uma lugar limpo para dormir, tomar banho e, nesse caso, tomar café da manhã. Se vc é muito fresco (a), pague mais caro e va para outro hotel!.
cafe da manha melhorar o aquecimento do quarto
O pequeno-almoço recanto estava superlotado cada dia nós estávamos lá
Localização, preço, café da manhã O vaso sanitário não funcionava, ar condicionado não controlável, velho
O hotel é aconchegante e atendeu minha necessidade de ficar perto de pontos turísticos para aproveitar o melhor da cidade.
Localização "duvidoso" à noite
da atencao de uma garconete de origem chinesa
Ótimos quartos e funcionários simpáticos Estacionamento caro
Do atendimento dado pelos funcionarios. Falta de conexao de internet gratuita.
bom quarto melhorar a relação custo x localização. pelo valor da diária, a localização poderia ser melhor.
Camas confortáveis, ambiente tranquilo e limpo, equipe prestativa. A TV a cabo tinha transmissão ruim e eu gostaria que houvesse algum serviço de TV sob demanda.
Fica perto de tudo O hotel não tinha muito a oferecer. Sem estacionamento. Não há frigobar no quarto. Dois adultos significa uma cama. Banheiro pequeno. Não é permitido trazer sua própria comida e bebidas. Serviço rude.
Não há água quente de manhã.
Disponibilidade e preço Banheiro apertado