Services was fantastic at this hotel. The room was ready right away, and my request for extra's in the room was honored. Ease of taxi service, and just across the street from the T and garden.
Valet guy. Drawing on room wall. N/A Front desk staff - rude, unhelpful, not knowledgeable. Literally acted like cared zero shits about your hotel and your guests. Upon check-in they seemed upset, acting like our arrival was imposing on their evening. It was raining and we requested an umbrella, which meant she had to leave the counter, this had her huffing and puffing. No greeting upon entry, ever. Not accommodating, whosoever. Just poor, poor service.
Great location in center of city. Clean and well maintained. Unique and accentric feel. Thin walls, could hear everything going on in the hallway. Hard pillows, my neck and head hurt so bad in the morning. Tiny rooms.
We checked in, headed up to our room, and found a party going on in it. Upon reporting that to the front desk, they were completely confounded. They found another room (supposedly larger than the first) and gave us drink coupons for the inconvenience. No problem. The room was small. 6" between the end of the bed and the desk. But otherwise ok. So we headed down to the bar and ordered two dry martinis a tiny bit dirty. They were out of Stoli so the bartender gave us a premium Stoli. The drinks came back with so much olive brine that they were green. Not drinkable, so we decided to head out for dinner. Upon leaving the coupons we were told that they didn't apply to premium drinks. We suggested paying the difference (for undrinkable cocktails) and the bartender got an attitude and said "just forget it". Finally, upon leaving the next morning, the smallish elevator stopped on the next floor down and the housecleaner got on with her cart, a big garbage bag stuffed with laundry, and a huge gray garbage can on wheels. We were crammed into the back corner of the elevator with our bags. How strange!
I loved the modern interior design and how friendly and helpful the staff was. My wife and I stayed at the Boxer for two nights for our mini-moon. We told the front desk staff that it was our honeymoon, and then about ten minutes later, a piece of red velvet cake and a bottle of champagne arrived at our door, completely on the house. We were very impressed. My only complaint is that the rooms in the pictures from the website looked bigger than our actual room.
Location, beds and pillows very comfortable. Clean except for under sink and mold in shower. Room was extremely small, bairly ok for one person, VERY cramped for two.
Beautiful hotel, incredibly friendly staff, old fashioned luxury with modern touches, amazing bed
I loved how nest and clean the room was. For two people the king bed room would be a bit crowded. The staff was very friendly and helpful with each contact I had with them. . I enjoyed it immensely.. Only the size of the room. It would be tight for more than one person.
Great service, great location, and a unique feel to the overall hotel.
Staff was fantastic!! Front desk, bartenders, valet...everyone! Super personable and accommodating! I will remember most by name. Room was "loft-like", super cozy unique. Short walking distance to the water, aquarium, good bars and restaurants! We would definitely stay here again!
Fun and incredibly hospitable staff. Great location and walking distance to bars/restaurants. Comfortable and modern room. Will stay here again!
The staff was extremely helpful and friendly, especially Fred! I'm not too keen on the standup shower. Sometimes it's nice to soak in a tub while on vacay.
Nice quartos espaçosos
Confortável. Equipe muito prestativa. Parece que atende colégios e times de atletas de universidades. Isso fez com que o pequeno-almoço fosse um pouco turbulento. Além disso, as crianças eram muito barulhentas quando chegavam e às vezes rudes.
Cortesia/profissionalismo de uma atendente: Megan Chuveiro molha banheiro; Box sem local para sabonete e shampoo; Toalha em canto oposto a pia; Nào tem armarios; Cortinas janela não veda luz; Cama pequena; Chave falha; Lavanderia demorada; Expostos a frequentadores de academia em frente.
O atendimento foi 5 estrelas, sendo que que apesar de ser um edificio antigo esta muito agradavel. Gostei muito do quarto que era muito amplo, a cama super macia. Desagradou-me o facto de do hotel ter descontado os valores logo a chegada sem o meu concentimento quando o combinado foi que o pagamento seria efectuado no final da estadia