The hotel was very nice, staffordable were friendly and hedlpful, roooroom was great. The iron in the room was pretty low quality and couMD donwith an upgrade. Also, it was much further from downtown Boston and publicensed transport than I thought It would be.
Location, comfort and price Was not told view from rooftop was only at night. Thought parking fee was high
Nothing Over price for the room, no continental breakfast, area location was too busy ... Too expense hotel doesn't offer continatal breakfast for that price
Some of the staff were helpful. There are few rooms for families, and the rooms are not clearly described when checking in. We were even told by our travel agent that the suites all had sleeping for four, which she emailed us after speaking with the hotel. That turns out to be untrue. Only a handful of the suites can accommodate more than two. In our second room (during a 2-night stay), our HVAC unit burnt out and the hotel did not volunteer to help us move to a new room. Once they agreed to give us a new room, we had to ask for help moving, and then again we had to ask for help to set up two roll-away beds. At least one staff person was rude for no apparent reason.
Print check in service. Love the room, comfortable.
35 dollars for parking for one night. Hotel workers protesting at 7am woke us up. Staff unlocked our door and came in while we were still in bed.
Extremely helpful and friendly staff. 24 hour parking access.
The rooms were spacious, view was great, beds were very comfortable. Unbelievably expensive rate for the property. They charged me more than the maximum stated on the door in the room!! And then I had a $35 parking fee on top! (You're captive due to the location, which can be tricky to access off Soldiers Field Rd if you're driving.) could not get the TV to work, or the in room phone! For the price everything should be perfect!
Liked the staff, very accommodating and professional. The layout of the rooms really feels comfortable, less like a hotel. The location works for me because it's close to my daughter. Love the cookies. Furniture in living room portion of room could use a good cleaning or update. It's a bit noisy, so if you like it very quiet, probably wouldn't work for you. Restaraunt menu selection is minimal also for the room service.
Nada Tinha um cheiro ruim e não estava limpo. O banheiro era desagradável e o chão não era limpo
Uma janela que eu podia abrir, para dar uma esfriada no meu quarto antes de eu ir para a cama.
o espaço era bom, mas o cheiro era péssimo. Havia cheiro de cigarro no quarto. The smoke. The rooms smell smoke.
Limpeza Não possui frigobar no apartamento
Sinceramente de nada Uma casa de banho dava jeito e já agora com banheira e uma janela para ver os pássaros
A equipe foi simpática e prestativa. Uma geladeira pequena, microondas, pia e balcão para comer no quarto. Casa de banho compartilhada, traga os seus próprios produtos de higiene pessoal.