Quer guardar como a sua moeda permanente, ou apenas nesta visita?
O quarto em que ficamos era otimo, muito espaçoso e confortavel. O hotel tem boa localização, alem de otima estrutura fisica e funcionários muito solícitos. O café da manhã é sensacional. O ar condicionado no quarto é antigo e faz muito barulho. Deixamos o carro no estacionamento e poderiamos pagar no hotel, para facilitar. O funcionário nos disse que o preço seria o mesmo, mas descobrimos depois que pagariamos 14 dolares a mais por isso.
Localização conveniente, hotel muito bonito e limpo. Tivemos uma bela vista do porto. Ficamos 4 noites e tivemos que obter novas chaves para o quarto 6 vezes. O serviço de limpeza não veio ao nosso quarto no dia depois da nossa chegada. Não há loja de conveniências no hotel. Tirando isso, foi um ótimo hotel.
Ótima decoração e uma equipe simpática a algumas quadras do Commons e do Jardim Público. Há um estacionamento convenientemente localizado, e o transporte público fica nas proximidades. A cama era surpreendentemente desconfortável e desigual. Algumas das toalhas estavam gastas e os quartos estavam limpos, mas não impecáveis.
Eu gostei do conforto da cama e da vista da cidade. Não gostei da equipe. Atendimento ao cliente ruim e não sabem como lidar com os problemas de uma forma profissional. Precisam de mais pessoas trabalhando na recepção, havia uma espera para o check-in.
A cama do hotel é realmente muito confortável. O Café da Manhã (incluso) poderia ser melhor.
O quarto em si ofereceu muitas opções para garantir que a estadia fosse confortável: cama, infinitas opções de travesseiros, e, embora tenhamos recebido no check-in, uma taça de champanhe gratuita. A decoração era um pouco moderna para o meu gosto e, mais importante, o ruído das ruas e dentro dos corredores durante a noite/madrugada não me deixou dormiu metade da noite
Localização muito boa . falta de geladeira no quarto
A equipe era excelente. A localização é conveniente. Não posso acreditar o quanto a TV era horrível. SEM HD? Não há o fator "UAU". Atualizem o papel higiênico, por favor. Precisa de uma seleção de travesseiros.
Hotel agradável - boa localização - quartos limpos e roupa de cama branca, o que eu adoro O estacionamento com manobrista é mais de US$ 50/noite, o que me parece caro demais
quisemos ficar mais uma noite e o preço era exorbitante o que fez com que mudassemos para ouro Hotel, ( o dobro da diária paga nos outros dias)
Localização é ideal! Você pode facilmente caminhar até todas as principais atracções de Boston. Teria sido bom ter um frigobar no quarto.
Adoro os produtos mentolados e ecológica ausência de garrafinhas de plástico. Ótimo, com decoração moderna e uma varanda em cada quarto. Não recebi o meu café da manhã, embora eu tivesse pendurado meu pedido na porta às 22h.
Beautiful facility. Comfortable. Great food Room was a little small but worked just fine.
the rooms are very old and pips were making so much noise i could not get an hour of sleep
The bed was comfortable. The water came out brown. There was no bottled water in the room. The room was old and tired.
Great location Every hotel has a bad room. I got it this time- ripped carpet, stains on the wall, broken furniture, barely warm water, no internet and a $17.00 resort fee. Luxury maybe 15 years ago now very sad.
Close to restaurants and shops Rooms are very small. Staff was not very friendly. Horrible check in process.
My wife and I stayed for a getaway weekend at the Boston Park Plaza and we had an amazing stay. Arriving into the hotel we were greeted immediately by staff and checkin was quick and effortless. The room was immaculate and the bed was comfortable . Before going out for the night we enjoyed drinks in the hotel bar and the staff was amazing. We would highly recommend this hotel
The address given to me by the hotel was correct. Tons of hidden fees that are mandatory. Booked a king and was given a queen, with ZERO refund given. Would give this hotel a 0/5 if I could. Slapping travelers with hidden, mandatory fees should be illegal.
Trash in the room on the floor on arrival...
For one day and night after eye surgery my husband was completely blind. Please give high thanks to the doorman who helped him into the cabs or hotel lobby. After the bandages came off he could again see! Thank you Ma Eye and Ear and Park Plaza Hotel.
Location in Back Bay only redeeming feature. $110 million redo yet very small, noisy rooms. Family was in town for a wedding. A huge Convention was also at the hotel. Noise, noise , noise! Convention goers on our floor had noisy drunken party. Front desk could not deal with them. Offered us new room locations for following night. Our "new" room had no hot water until maintenance was called. Extremely small queen room. Hallways so wide and high, every voice heard in the room. Plumbing noisy and easy to hear voices in next room. Would never stay here again. Too many other quality hotels in the area. Missed the mark with the redo.
Room was small
We stayed the weekend and it was really loud. Different groups of people were really loud in the hallways literally ALL night. It was like you were part of a spring break scene all over again.
There was a large stain on the carpet and the furniture/appliances were a bit outdated. Location was great and staff was friendly and helpful.
The proximity to the park was ideal for my 12 year old golden retriever. She loved all the attention she received in the lobby. The staff were very friendly and accommodating even during the holiday crush. Highly recommended.
A shower with black mold is gross, even if it is marble. The clock made funny noises about 2am. It wasn't the alarm, maybe a failing battery backup, Thought the maid fixed it, but nope. Only solution was to unplug it. Mentioned it when we checked out. On our last day we left the room for the day we left the AC on to keep the room around 68 deg, imagine our surprise when we returned at 7 pm the room was 87 deg! The AC was no longer functional, and per the "engineer" they sent up the only solution was to open windows. As a result we got to listen to the large air handlers all night. The last day we decided to try the breakfast buffet, the food was okay but certainly not worth the $25/ea! The best thing about this place is the location.
Great staff, from the curb to the desk to concierge and room service--really, really good people. Pricey room service breakfast A toilet whose flush handle was in need of repair
Very clean . Beds very comfortable. Room size great. Needs to redecorate, wallpaper , bathrooms old . And staff is really nice but seems like in slow motion.
Location, location, location. From here it is an easy walk to many fine restaurants, shopping, or for researchers, the NEHGS or the Boston Library (which doubles as an art museum). Little further for the Freedom Trail, but doable if you are used to walking. If you just want to rest and watch the world go by, the Commons is right across the street and at least during the day very safe and family friendly. Caught a late flight but they were more then helpful in storing our luggage and assisting in getting a ride to the airport.
After making arrangements for our kids to stay with friends for the night, my wife and I booked a room at the Taj to celebrate our 10th anniversary. Within hours of checking in, we were startled by loud, raucous music. So loud that we had trouble hearing each other from across the room even though we were 3 floors below. Turns out the Taj was hosting a wedding party in the roof. Management said they were booked and couldn't move us. It was so unpleasant, we ended up checking out that same night so we could get a good night's sleep.
Leah at the front desk was amazingly friendly and attentive to our needs! Car service no longer available. Rooms are getting old and a tad musty
very large room, comfy bed, large bathroom, access to Boston highlights. nothing!
The staff are excellent, the rooms very comfortable and the location is perfect, close to the T and right on the park.
Best staff I have experienced in a long time including a hand written note offering congratulations on my Boston marathon run.
Great location and excellent service. Breakfast choices at hotel where few and overpriced.
Loved everything about staying at the Four Seasons Boston. The service was impeccable and they really made us feel "at home." My kids especially loved the welcome wagon and cookies and milk :) The hotel was clean, warm and inviting and I would absolutely stay there again. Highly recommend!
We totally enjoyed a dinner and the breakfasts daily. The room was quaint and very clean. We also enjoyed the street view and being so close to where our son and daughter-in- law live. It was nice to be able to walk to everything. We did not like having to go into the second building and up stairs to get to our room. It would have been nice to have coffee available in the room. Given the fact there was not valet parking availabe, we thought the price was a little high.
Fantastic food, cheerful service (including coffee brought to my room at 7am), and perfect Boston location. No lobby.
We loved the old-fashioned charm of this small hotel in the Beacon Hill area, with the trees in front of the windows and the access to a small terrace overlooking Charles Street maybe the most romantic place in Boston (at least during Indian summer). The room was not overly big but nicely decorated. Breakfast in the Bistro - among the best French restaurants in Boston with an impressive list of European wines - was a real treat. Staff was very friendly and helpful.
Good location, lively atmosphere. Generally a good feel / fun to be there. Night Porter was very helpful and pleasant with our early morning departure / obtaining taxis. Room a bit on the small side - although not untypical of a European city centre hotel. Bathroom was disappointing - useless shower. Items reported as not working properly to reception were not dealt with at all during our stay.
dining room,breakfast,3rd bett auch im relativ kleinen zimmer gut managable,leseraum,terrasse im 3.stock,service sehr freubdlich,schnell,kompetent bar ist zu klein
The location was excellent!! The noise from the street made it very difficult to sleep.
It was a small European type hotel with classy, touches and no extra fluff. It's not for everyone, but perfect for those who seek the quaint and unique. It is more like staying in a guest house than a hotel. I wish they had a place for guests to grab coffee without having to join the dining room or go down the street to Starbucks.
Very good breakfast. Clean comfortable rooms. Friendly service.
Staff exceptionally professional and helpful. Wireless didnt work well.
The location. Small room. We requested a room for 3 people, however the extra bed put in the room meant we could not open the wardrobe.No fridge, no coffee making facilities. Very poor water pressure in basin, plug broken.If they didn't have a room to accommodate 3 people,they should have told us when we booked. Very expensive for what we received. Best thing was location.