A equipe foi incrível
Café da manhã não estava incluído
Adorei cada momento. A equipe foi muito acolhedor. Definitivamente consideraria ficar lá novamente. Sem queixas
Localização familiar central. Banheira de água quente não era quente e foi 60 e a chover.
The room was nice and clean. Nice appointments. Very comfortable. Large shower. The door on the bathroom was a slider and did not actually shut.
Sophisticated decor, helpful staff, "beautiful people" hot spot. The noise from both the street and partiers went on until 3 a.m. Motorcycle engines revving, police called on issues in the street, shouting and yelling in the street, all echoed right up to our 7th floor room.
Lots of issues with room - lights not working, TV issues upon arrival and "pat" answer from engineer (remote needs new battery which we knew wasn't the issue but a problem with cable company). First night dinner in "temp" restaurant horrible. Didn't charge for one meal but just no attention to detail, wrong order. Experience better when Joie property.
Stayed overnight for a girls weekend. I was given a complimentary upgrade upon arrival and I was very pleased with my room as well as its amenities. Beautiful Chinese soaking tub and every toiletry you can think of. Linens were excellent quality and the bed was very comfortable. We were able to enjoy the restaurant as well for breakfast and the menu and drinks were to die for! I had a very hard time deciding what have. Fresh squeezed OJ mimosas and bloody Mary's were amazing. I can't wait to have a romantic overnight with the hubby very soon!
The staff was great, well trained, accommodating and helpful The room was awful! It only had 2 tiny Windows, about 1'x2'. The mattress was old and soft, we kept slidding into the middle and did not get a good nights rest.
The location is nice, and the valet staff friendly and responsive. We went to a concert that night and arrived back at the hotel at 11 p..m. The restaraunt was closed, and there is no room service avaiilable after this time. The restaurants nearby become nightclubs at this hour, and there are lines to get in. We also could not access our car because valet closes. I also felt that there now needs to be a few fixes or upgrades done. Our room was clean but there was no bathroom lock it was broken...paint touch ups need to be done, and the TV remotes replaced with easier ones to use. This hotel is best for business travelors, event guests (wedding) where they don't need to leave the hotel.
What an amazing historical hotel with a great downtown location. I would recommend this hotel and we'll be back.
Made a reservation for 2 guest in a queen size room. Got there and checked in @7pm and was notified that I was upgraded to a king size room, big plus on their part! The room was cozy and comforting. It also includes a beautiful bar setup along with a wonderful street view. To be completely honest, the one thing I did not like was the shower. The rest of the room was was decorated and painted in its own style including the bathroom. But once you open the shower curtain all you see is plain, boring, tile. Both room and bathroom give off some bomb vibes, except the tile. Just kills the ambient. Other than my pity first world problem place was outstanding.
Decor and comfort were the best. Very trendy, great food at Grange, valet, bell boy and front desk were exceptional... with the exception of one night girl. The only staff member that " couldn't see" the LARGE ( 3 feet in length ) wine or blood or whatever stain was on my curtains in my original room. Aside from actually completing the transaction of switching my room she was not helpful. My new room keys that she gave me were only 1 out of 2 working. She didn't offer a bell cart, I had to ask. The next morning upon leaving at 5:30 and asking them to check the original room for left behind belongings- she told me " you can go check yourself I'll make you another key". AND she never alerted housekeeping for follow up with the issue. I felt like I had to do all the work for a 4 star boutique hotel in mid town. The only reason I was so displeased with that interaction was that everyone else was outstanding.
The restaurant downstairs was awesome
Excellent staff. Wonderful old and superbly renovated building. Three blocks from the Capitol. Room was small.
Overall friendly service. Responsive staff. Comfortable rooms.. Very unique atmosphere.. Staff forgot to address gold status(free breakfast) until I checked out. Paid for two breakfasts I didn't need to...I forgot to remind clerk at check in.. This seems to be a systematic Marriott issue.
We asked if we could do an early check in for an up charge they said as long as the room was ready we could do it. I was told there was not gonna be an extra charge. Later on the day they called me and said we needed to pay an extra day. Did not even get an apology for their mistake. They need to get all their staff on the same page.
Nothing had to change rooms twice, room is dirty, morning breakfast doesn't have many options.
The price is good. The room was clean on the surface, but it felt dirty. The grounds felt grimy. It was okay. It needs some work and remodeling other than flat screen TVs.
nothing the floor in the room was wet, because the sprinklers came on outside and flooded the room during the middle of the night. When I woke up and put my feet on the floor, stepped in a big puddle.
The lock plate for my door was loose in the frame, so the door never seemed to be completely shut. My room smelled of cigarette smoke. And my room wasn't cleaned one of the days I stayed, probably because I slept in late. It isn't a deal-breaker, but it would have been nice to have been notified that they skipped my room, and gave me an option to request a room cleaning later.
It was easy to find a prostitute Grounds were kinda dirty. Poor security. Decent hotel but prices are so cheap that druggies and dirt bags stay there. Up your rates a bit and hire security and someone to pressure wash the nasty sidewalks. Free breakfast sucked, I would have paid for a good breakfast.
Very close to the freeway for easy access. The room and breakfast were OK. The first assigned room was supposed to be nonsmoking, but as soon as I walked in it reeked of cigarettes. The front desk was very willing to accommodate my request for a different room which was fine.
The owners have clearly sunk some money into the property to modernize the rooms as well as beautifying everything. They have some work to do before it will be completed, but you can tell the owners care about the the place. We were bummed that the pool was out of order. But it was out of order because they are fixing everything on the property. Seriously, this place is going to be the crown jewel on this exit in Sacramento.
The bed was comfortable and the television was big. Also the television channels were a good variety. My room smelled like someone had been sick and there was a huge wet spot on the floor. I called the manager and he never got back to me. The staff sent people to spray air freshner which only made the smell worse. I had a non smoking room but it smelled heavily
The room was inexpensive and looked clean. Front desk staff was friendly. The room had a strange smell that took a few hours with the windows open to dissipate. The continental breakfast was flavorless. Toast, bagels, oatmeal, hard boiled eggs, juice and coffee all kind of tasted the same. The staff had to cancel a customer's reservation because the police were called due to the excessive comings and goings of random people from the room. On the last night there a couple was having a vocal and colorful argument outside my hotel room.
Clean room, only 10 cab ride to downtown Sketchy area, homeless ppl everywhere you looked including outside my window (camp on sidewalk).. still seemed safe, but very depressing
IT Was easy to get to and the staff was very nice
Muitas comodidades, café da manhã completo incluído no preço. É um estabelecimento limpo e mais antigo, localizado em uma localização ideal para a parte antiga de Sacramento. Dá pra ir a pé para todos os lugares. Bom custo-benefício para o viajante.
conveniente, a uma curta distância da Old Town e do centro equipe educada/profissional transporte gratuito para e do aeroporto quarto limpo cama confortável sala de café da manhã limpa e bem administrada seleção de café da manhã deliciosa e vasta preço acessível Pequenos problemas estruturais, ex: pintura da porta da frente descascando
Funcionários simpáticos. Limpo e com bom wifi.
Muito perto da nova arena reis e centro de vida noturna. O quarto era limpo e o café da manhã era bom.
Large suite. Clean. In down-town. Breakfast ok. Friendly staff. Good location (next to the river). Charging for parking was unexpected. Steep WiFi charges also unexpected when it is free in almost all hotels and coffee shops. very disappointed in this nickel and dime strategy. Especially, when they charge nearly 50% over nearest comparable hotel, this is very user unfriendly. Air-condition/heating unit made noise throughout the night. That vent could have been kept away from the bed room.
Easily reached. Great pillows. Fee for wifi. Air condition kept noisily turning off and on all night
The central location and the great complimentary breakfast. The fact that they charge for their internet (for each computer connection) and I choose hotels based on internet accessibility for business.
Lots of families great continental breakfast with lots of fresh healthy choices very impressed. Pool was a lot smaller than it looks in the pictures.Super close to old Sacramento which is right across the street with train rides horse & buggy etc $30 for Parking on top of $230 a night should be free if not cheaper.... Size of pool & parking charges were steep
The neighborhood didn't feel very friendly, and my room smelled very stale.
Great to have free parking as a guest. Nice and friendly folk worked there. Breakfast good and lots of options. Tv screen was on zoom so you couldn't see the whole screen and the remote didn't allow a fix. Breakfast was too crowded so we didn't bother trying to get it the second day.
Room very clean, nice attention to detail, bed very comfortable, good wifi. Love the indoor/outdoor feel of the hallways. Breakfast very processed and ho-hum. This was my third stay here and this time my window overlooked the light rail which was noisy early in the morning.
I could walk to my event down town and I could walk to the capitals as well Amenities fairly limited, the wifi was very poor in my room. Download speed about 5MB/Sec upload speed less than 1 MB/Sec
We stayed for a week-long conference at the convention center, which was three easy blocks walking distance away. The breakfast hours were convenient, and there was a wide selection of food, including waffles and biscuits and gravy. Comfortable beds, quiet rooms, and friendly staff all contributed to a pleasant stay. It was great to have a fridge and microwave in the room for storing and heating leftovers. The only bad thing I can think of to say is that there were some holes in the bedskirts that I noticed, and the sleep function on the TV remote didn't work.
Staff were friendly, breakfast was good, good location with easy parking Our room had a musty smell to it, as if the shower curtain needed to be changed out. We got in at 2:00 am and left the next morning. Had it not been for the brevity of our stay, we probably would have asked for a different room.
Cleanest room I have stayed at in a long time. Very close to midtown and plenty of goody spots. Year round open pool with solar heating. Plenty of free parking to boot!!! And the shower / amenities in the room have definitely been thought over when planning the comfort of the guest.
Room was really nice, very clean. Bed was comfortable. The wifi was terrible, it cut out every couple of minutes. The water pressure was super weak, very hard t get clean.
There was food Very cramped dinning space, couldn't push stroller very well there and also no scrambled eggs were available
Staff is extremely helpful and friendly - made us feel like they actually wanted us to be there. Breakfast was great; beds were excellent; bathrooms great . Fitness room was minimal.
Desk staff were friendly and helpful. There is an outstanding Mexican restaurant adjacent to the hotel. No shampoo in the room. And an inconsiderate guest used his cellphone outside the rooms, which could be heard inside. Otherwise the facility was fine.
Close to Old Sacramento for the fireworks, easy to get to from the freeway. Asked for Riverfront room but could not see the river itself, only the levy
Located next to a good Mexican restaurant. Let's just say we were afraid to walk barefoot in the room. The carpet was badly stained. There was a dirty sock on the floor from the previous guest. Mirrors were dirty.
Rooms were clean, staff were always pleasant. Most hotel beds are a back breaker, I am tall and suffer back pain from sleeping. The bed was the better of any hotel I have stayed in. Appearance was not great, breakfast room was converted from two rooms and was crowed. Pool area very small too crowded for more than one family, didn't feel comfortable to be there where everyone walking in parking lot would stare.
The staff were very helpfull For the price I can't complain.
I liked the cleanliness, the comfort, and convenience to the airport. The staff was professional. Light train noise, some neighbor rooms were noisy, the shower drain a little slow but all tolerable.
I enjoyed the pool and spa with my friend. We ended up staying there because I had to take my girlfriend to the airport early the next morning. The woman working the counter, I believe her name is Darline? Super friendly and wonderful! !! I didn't like.....nothing. :-)
Nice clean room with fridge & microwave. Awesome breakfast provided for free & Mexican Restaurant next door with great food. Staff was friendly Nothing I didn't like.
I have always loved this building, and nice hotel rooms for less than $150/night are in short supply in downtown Sacramento. The Sterling gave us outstanding value for a spacious room with enormous Jacuzzi bathtub and beautiful four-poster bed in a gorgeous historic Victorian era home. Check in and check out experience efficient and pleasant, with flexibility on a little extra time for check out. I would definitely stay again and recommend to friends with caveats below. There is on the street parking but it is metered with a two-hour limit after 8am or before 6pm Mon-Sat, so you will get a parking ticket if you sleep in. The street gutter was filled with leaves, making it a little messy for shoes and luggage. There is a $16 city lot just a block away... But it is a block away. A valet service would be ideal. As other guests have commented, some room elements such as sinks are beginning to show signs of age, but they did not detract from the outstanding value of our room.
Rooms were lovely, staff friendly (but a tad forgetful at times), location not near nightlife, but if you're looking for a place to stay with character, this is it. Continental breakfast was the worst I have had in any hotel. I mean ever.
It's a very nice hotel, but I got a suite so my friend and I would have privacy from each other. I told him that I'd take the couch... which was not possible, because the couch was barely bigger than a lazy boy recliner and the only way I could sleep on their couch was if I slept in the fetal position... which wasn't possible. They said all their couches except the one in the handicap accessible room were small like that. Luckily they had one of those rooms left, but it wasn't a suite, so we had no privacy from each other. Also, in the "suite" the "living room" part was only about 7' x7' wide, so it would be challenging to even sleep on the floor in there it's so small. AND THE DOORS ARE MADE OF GLASS.... so once again, don't get the suite for privacy or extra sleeping space. The ONLY thing I can see the suite being good for is if someone likes to watch TV late and doesn't want to wake the person sleeping... otherwise the suites are pointless. Overall the hotel is very nice, nice decor, friendly staff, awesome location, and walking distance to most anything in downtown. We took a Lyft to the Kings game, but walked back. I'd stay here again, but not if I was with my buddy who I didn't want to share a bed with. The provided ear plugs so we didn't have to listen to each other's snoring. The "suite" that was pointless. See above. Also, Parking is on a first come first parked basis. Luckily we got a space and didn't have to move my car. We took a lyft to the Kings game which is way cheaper/easier than paying for parking and losing out space in the garage. Because if you get a parking space at the hotel, if you drive somewhere, your space is not guaranteed when you return.
Staff were great. Room was comfortable. Wonderfully close to all we wanted to do. Fitness room closed
nice place right in the middle of everything rooms are a little small
This hotel is right in Midtown and an easy walk to the Capitol. Nice breakfast and wonderful breakfast staffer Mar-Lyn. She could brighten anyone's day!
I liked that half of the staff I encountered really cared. I didn't like how little parking they had. Also, my key cards kept demagnetizing. The receptionist I dealt with the first time said it was because I had it near electronics, but it happened a second time and I was keeping it away from electronics. I was there for three nights and this happened twice.
Location The view from our outside windows.
Located in midtown Sacramento . Everything is close restutants , bars, museum... etc... Easy to go everywhere
Full breakfast, microwave and 'frig in room, computer and printer available, free wifi Security doors on stairs open out on the landing, backing you onto the stairs
breakfast was excellent staff had trouble speaking and understanding english language.was within walking distance to everything to do sacremento...... big bins in alley being emptyed early every morning
Overall good stay: clean place, central location, and friendly staff.
I reserved a non smoking room, however, there were none available so I was stuck in a smoking room. I have severe allergies, and turning on the heater really stired my allergies up and made my stay very uncomfortable. I will never stay there again.
The bed was comfortable. Great location. The breakfast food was good too. Where do I start? First receptionist was cold, she could of been more welcoming and smile! The blow dryer did not work in the room. We had a "do not disturb" sign in door, but the maids entered anyways (which should not of been entered!) and took all the towels. We had to go ask for towels. Very noisy parking lot and some one spilled a drink from the balcony all over our car.
Clean, nice breakfast
The rooms were clean them from doing their jobs The elevator is on the stairs or only on one and so you have to pack bags for a distance of the breakfast was for
It was close to the Convention center at a decent price. Clean. Poor parking facility. Even though I was given a parking permit, I still had to park my car on the streets.
Proximity to downtown and Old Sacramento is good, plenty of bars and small bistros in local area. Cheap, clean, free continental breakfast - ideal for weekend trip.
everything is comfortable.
The location is the best part The staff the lady in the front was rude an has no manners or customer service
A quiet, comfortable and reasonably priced motel close to downtown Sacramento. A few adequate fast food establishments nearby. Ideal for an overnight stop at the price. Not much
Located near center. Good stuff, clean rooms, free parking and internet. nope
I thought that the staff members were friendly, the rooms were clean and comfortable. The breakfast was good; much better than most continental breakfast! It was very close to downtown; just a short 5 minute drive. The parking lot was way over crowded and the spots were pretty narrow.
Everything was cleanand convinient. Within walking distance to old Sacramento and downtown Sacramento. Lovely walk by the river within 5 minutes' walk. Reception staff do not smile when talking to you, but they are very helpful.
The pool looked good. The free breakfast was good given the rate. The room was comparably clean. I was able to hear everything from the rooms above and next to me. I got awakened more than 10 times by the noise until 3am. The upstairs floor makes high frequency pitch sound whenever someone walks. The wall between rooms is too thin, so there is effectively no privacy. I have stayed at inns even at a lower price at which I was able to have much better sleep. I would not stay here again.
Quiet and convenient.
WLAN free of charge, conveniently located to I 5
not far from the airport, not a bad breakfast. Clean rooms, comfort beds wi fi was not working good in our room, so I had to go outside, but then when I stayed the second time here, everything was ok with wi-fi
Location was great. Easy access to old town Sacramento and Capital. Rooms ok. Funky, yet practical. Pool was tiny. Pretty poor breakfast. Needed more fresh fruit, not just oranges. Cereal would be nice too, especially for children.
We were given smoking room by mistake. The place is a bit overpriced.
Location Very noisy
Pretty close to convention center 5 minute uber ride. Cold AC. Homeless people next to hotel, semi trucks driving past hotel, our door to enter and exit our room was 5 feet from a busy street, paper thin pillows, rock hard bed, and thin walls... It felt like the guest above us were in our room.
Friendly personel, good sized, clean room, convenient locations The breakfast could have been tastier.
This place has gone downhill since we last stayed here. Woke up covered in bed bug bites and found bedbugs in the bed with us!!!! Manager will do nothing to make this right so I have to give a one star rating , only because it is the lowest rating possible . For a little more money , there are many hotels in the area to choose from. Hope this helps ! Bed bugs Management Breakfast
It was located very close to the places that we visited. The rooms were very spacious.
Room was nice, Denny's and McDonalds nearby. Very noisy. Not in a great neighborhood.
Location is great just off I 5, very close to downtown. Room was clean and comfortable. Very well lit up at night for a better feeling of safety. Room smelled a little musty. Although there are a lot of homeless people in the area, none really bothered us.