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Downtown location. Good valet parking service. No minibar
Great location. Walking distance to restaurants. Donut shops. Thrift store shopping everything. We stayed for an athletic event but had some time to do other stuff. Close to a 7 eleven if you need a quick snack and self parking was across the street but easy to get to. A lot of homeless in the area but there is nothing the hotel can do about that. Just be cautious when walking at night.
Clean, modern room Did not have free parking or WIFI
The bed was very comfortable and the sheets were lovely. The reception staff were not very friendly or helpful. They didn't seem suited to the service industry. The concierges were very helpful and friendly.
The Lobby, the Gym, the pool and the rooms are great. I also enjoyed the very friendly and helpful staff during the Sunday Brunch. Having to wait in line for 5 minutes for the elevator in my floor and up to 10 minutes in the lobby. There was a lot of people and the elevators took forever.
hotel staff there was no refrigerator; it cost to use wi fi; it was too expensive for one bed that was advertised as a double; it was noisy.
Proximity to convention center, willingness of staff to accommodate requests
Location and room Staff didn't seem to know the area. I had to go to a coffee shop to even know what neighborhood the hotel was in.
We attended a function in the downtown area and the location was perfect. Room key did not work initially, I called the front desk from a house phone and an employee checked my identification and opened the door, he returned a short while later with a new key.
I loved the room service breakfast. And how close it was to everything to do in downtown Sacramento. I had such a blast and everyone was pleasant and helpful during our stay. Definitely staying here again in the fire
Clean rooms. The TV service is worst I have seen anywhere. Very basic service. A major basketball game is on ( Warriors ) and they did not have the channel, really! This is a business hotel in Sacramento. I go to the lobby bar and they have two flat screens circa 2005. Spend $1400 at Costco for two new flat screens. They missed the attention to detail that is required in this market. Will not stay there again.
Location. Cannot believe the room have no Internet connection included in the price.
Staff were great. Room was comfortable. Wonderfully close to all we wanted to do. Fitness room closed
I liked that half of the staff I encountered really cared. I didn't like how little parking they had. Also, my key cards kept demagnetizing. The receptionist I dealt with the first time said it was because I had it near electronics, but it happened a second time and I was keeping it away from electronics. I was there for three nights and this happened twice.
Location The view from our outside windows.
Located in midtown Sacramento . Everything is close restutants , bars, museum... etc... Easy to go everywhere
It's a very nice hotel, but I got a suite so my friend and I would have privacy from each other. I told him that I'd take the couch... which was not possible, because the couch was barely bigger than a lazy boy recliner and the only way I could sleep on their couch was if I slept in the fetal position... which wasn't possible. They said all their couches except the one in the handicap accessible room were small like that. Luckily they had one of those rooms left, but it wasn't a suite, so we had no privacy from each other. Also, in the "suite" the "living room" part was only about 7' x7' wide, so it would be challenging to even sleep on the floor in there it's so small. AND THE DOORS ARE MADE OF GLASS.... so once again, don't get the suite for privacy or extra sleeping space. The ONLY thing I can see the suite being good for is if someone likes to watch TV late and doesn't want to wake the person sleeping... otherwise the suites are pointless. Overall the hotel is very nice, nice decor, friendly staff, awesome location, and walking distance to most anything in downtown. We took a Lyft to the Kings game, but walked back. I'd stay here again, but not if I was with my buddy who I didn't want to share a bed with. The provided ear plugs so we didn't have to listen to each other's snoring. The "suite" that was pointless. See above. Also, Parking is on a first come first parked basis. Luckily we got a space and didn't have to move my car. We took a lyft to the Kings game which is way cheaper/easier than paying for parking and losing out space in the garage. Because if you get a parking space at the hotel, if you drive somewhere, your space is not guaranteed when you return.
nice place right in the middle of everything rooms are a little small
This hotel is right in Midtown and an easy walk to the Capitol. Nice breakfast and wonderful breakfast staffer Mar-Lyn. She could brighten anyone's day!
Amazing staff, accessability to so many places & Blues cluns - 1/2 block from The Torch Club. Killer water pressure in the shower & milti-head shower/massager. Huge bed for a queen-size. Full-size ironing board & iron in room. Continental breakfast leaves a bit to be desired, parking spots really tight - but at least they do offer off-street parking
I reserved a non smoking room, however, there were none available so I was stuck in a smoking room. I have severe allergies, and turning on the heater really stired my allergies up and made my stay very uncomfortable. I will never stay there again.
The woman at the recepcion was wonderful with informations about the city !
The bed was comfortable. Great location. The breakfast food was good too. Where do I start? First receptionist was cold, she could of been more welcoming and smile! The blow dryer did not work in the room. We had a "do not disturb" sign in door, but the maids entered anyways (which should not of been entered!) and took all the towels. We had to go ask for towels. Very noisy parking lot and some one spilled a drink from the balcony all over our car.
Clean, nice breakfast
breakfast was excellent staff had trouble speaking and understanding english language.was within walking distance to everything to do sacremento...... big bins in alley being emptyed early every morning
everything is comfortable.
Proximity to downtown and Old Sacramento is good, plenty of bars and small bistros in local area. Cheap, clean, free continental breakfast - ideal for weekend trip.