Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Gostei de tudo. Todos os items que se possam classificar são bons. A lentidão dos elevadores.
Localização no centro da cidade e tamanho do alojamento e cama
Conforto Melhorar a limpeza e os elevadores que são lentos e barulhentos
Localização e estrutura física do hotel. Forma de atendimento de alguns dos funcionários da recepção.
Possui todos equipamento necessários para estádia, como geladeira, fogão, máquina de lavar, internet e mesa. A localização não é adequada para quem vai de malas andando até o hotel.
cafe da manha, funcionarios da recepcao antes de entregar o quarto para o cliente, checar se o quarto foi limpo e tem toalhas.
os colçhões de pessima qualidade
Localização - muito central e próximo de transportes. Funcionários atenciosos.
Localização Instalações antigas e sem condições. As fotos mostradas no site são falsas quanto à actual realidade.
Proximidade do centro e das atraçoes da cidade.
Cool rennovated warehouse with appropriate light industrial finishings. Nice blend of retro with very modern upgrades. Less than two miles to Anfield ( we walked back from match - all downhill). Service (front desk, bar, and concierge) did not match otherwise outstanding facility. Distance from downtown perhaps made ready cab or Uber service a little longer than normal. Staff appeared newly hired and perhaps less experiences in how things were supposed to work. Tried hard but had to seek directions from others. Given time on the job, expect service will improve. Would give another try.
localização, conforto do quarto não tem internet wi fi
O Hotel eh lindo, cafe da manha maravilhoso. Tudo perfeito!
qualidade do quarto tendo em conta a classificação (estrelas). O facto de ter vários serviços mas todos cobráveis
As instalações são muito boas, tudo moderno e altamente funcional.
A comida e o bom atendiemnto do pessoal do Hotel.O unico senão foi o ar condicionado do quarto 430 que não funcionou de acordo com as espectativas. Em relação ao ar condicionado do quarto
Boa localização Melhorar o serviço de lavanderia, principalmente das toalhas.
a situação do hotel é excelente, o acesso ao transportes é muito facilitado.
Great location, new modern business hotel Management need to take responsibility for training staff properly. This needs to come from the top and filter down. Tea and coffee being slammed onto the breakfast table is not acceptable nor is a poorly trained bartender who knows nothing about the area he is working on. With a few adjustments things could run much slicker.
Location was great and the breakfast was really nice. The food in the restaurant was also very good. The air conditioning was a bit weak. It was cold when we were in Liverpool and it took about an hour for the airco to warm the room up.
Thought the hotel was fantastic - great view, lovely room, great bar, great breakfast and good ambience. No radio or music in room v disappointing. The staff member on duty when we checked out wouldn't believe us when we said we had only had two drinks other peoples drinks had managed to get onto our bill. We were left waiting for a long time while she tried to sort this out and then we received no apology when she realised she was in the wrong!!!! Very poor customer service.
nice location friendly staff one thing i didnt know adout the room before hand ,it had a door linking up to another room this meant you could hear people talking quiet clearly in the early morning when we stay again we will look for a room that dont have this link up door otherwise we could have no fault with the hotel it was excellent will stay again
Central with good adjacent facilities Room poorly cleaned
Rooms ready when we arrived. Reception and bar staff very helpful.
It was brand new and very well situated for shopping and nightlife in the City I think it is a misguided strategy to charge for bottled water in the room-this seems a small point but it is the only hotel I have been to that does not provide it free of charge.
room and location were excellent Staff in the bar were poor. very slow and not attentive. Left to go to a bar outside the hotel as a result.
The location and the use of the executive lounge Paying extra for internet in an executive room
A localização e toda a estrutura e comodidade do hotel.
O ambiente e a decoração relacionada com os Beatles. A localização central. A televisão só ter canais em inglês. Deveria ter outros canais com algumas das línguas mais faladas no mundo, como o francês, o espanhol ou o português.
A simpatia e profissionalismo do pessoal. Tinha efectuado reserva para 2 noites. Chegados ao hotel, somos informados que não havia vaga para a 1ª noite porque o hotel estava cheio. Acompanharam-nos a outro hotel perto e no dia seguinte, para compensar, deram-nos a suite John Lennon, e um pedido escrito de desculpas... O facto de não terem respeitado a nossa reserva na 1ª noite, mas depois até compensaram essa falha
Localização, computador, internet, música e vídeos no quarto, banheiro excelente com produtos Ermenegildo Zegna, informações turísticas, serviço de reserva de tour, restaurantes e bares... Enfim, é tudo excelente nesse hotel.
Proximidade do "Cavern Club" e dos restaurantes
Love not having a window no street noise which was better than I thought Air conditioner constantly was running through it system. Made it hard to sleep
proximity to city centre Tip to have privacy in en suite. Buy a newspaper and sellotape. Attach newspaper to the outside of glass and then shower in private
It was close to everything the city has to offer.
Great staff... location great and rooms clean. No real storage space in rooms.
Cleanliness, excellent customer service, peaceful and comfortable stay. Overall a great experience Nothing. Everything was perfect.
Great location. Close to Cavern area and Mooresfield underground station. Rooms are extremely small -- smaller than a cruise ship's smallest cabin.
This guest did not leave comments about this hotel.
It was central to where we wanted to be in Liverpool Room was small and compact, toilet/shower cubicle within the main area.
The staff are friendly and the rooms are clean and fit for short stay
Free cheese at 5:00
So clean!! It small but space was used brilliantly. Did realize all room had glass enclosed bathrooms which made it awkward for my niece and I. We took turns sitting in the hallway whilst the other took a shower.
Location! The hotel is a short walk from Matthew Street and Liverpool One. Hotel is in the Hart of City Centre. The staff is extremely friendly. Will stay again. If there is one thing I didn't like is the lack of stairs or an extra elevator. Nothing too bad, but can slow you down if you are in a hurry.
Gostei de tudo! Adorei a minha estadia neste Hotel!
Localização. É perto de tudo. O café da manhã (pequeno almoço) é excelente. A comida servida no jantar. O preço não era accessível. O estacionamento não deveria ser cobrado, uma vez que faz parte d hotel e ainda nem está terminado. mas mesmo terminado, não acho justo cobrar para estacionar o carro. São 05 pounds por dia!
Pobreza do pequenno almoço
O hotel é novo e tem optimas condições.
prestatividade,cordialidade e eficiencia dos funcionarios nao
localizacao do hotel.
O hotel é novo e possui boas instalações. A localização também é excelente, perto das principais atrações da cidade. Os funcionários não se monstraram muito atenciosos e o hotel não oferece comodidades, como por exemplo, um frigobar e cofre no quarto.
Boa locAlização. Exelente visual a noite. Check in liberado apenas as 16h.
excelente breakfest e localização, proximo dos locais turisticos como o museu dos beatles e albert dock não.
I have stayed here once before and absolutely loved it - but the second time was even better. Staff are helpful friendly and always ready with a smile. Check in and out completely hassle free, Beautiful rooms with excellent amenities. Fab Liked everything
Celina David gostei da boa noite de sono e localização Ausencia de recepção para as malas e ter reservado um quarto com vista e alto e não ofertado
1.º - Localização do hotel; 2.º - Condições e serviços prestados; 3.º - Relação Preço / Qualidade.
A localização do hotel é excelente, bem como a bela visão do rio e do Albert Dock. O hotel é moderno, limpo e a refeição (jantar) muito bom, além de um café da manhã correto. Transporte para o aeroporto (bus) na porta.
Once out of Lime Street train station, I saw the hotel at the opposite side. That was really handy after 3 hours journey from London. Facilities are very clean, we enjoyed the leisure center. The breakfast was just perfect, no more comment needed! And the staff, I miss words to describe how friendly they were from the reception to the breakfast service up to the check out time. Thanks! With a mini-bar in the rooms, I think this hotel would deserve 5 stars status. Unfortunatelly there wasn't!
All staff who we were in contact with were extremely polite and very friendly. Location of the hotel was fantastic.
The location was perfect for Lime Street Station and the city centre, and the staff were always friendly and helpful.
The best point of the hotel was it was very central The breakfast was not great and having to stand and make your own toast
Good Hotel Close to Railway Station None
The room was clean, comfortable, well furnished and the bathroom was a good size and well lit. I would have liked to have checked in earlier and checked out later but this was not possible apparently due to the high occupancy of the hotel.
Location of the hotel and the excellent breakfast. Staff were also very helpful
Restaurant/breakfast staff were exceptionally courteous, cheerful and industrious. Reception staff were cold and indifferent. Cancelled morning call for second morning but still happened. Woken at 6-15 Sunday which was avoidable if they had cancelled it as requested. When told about this the girl apologised in an indifferent way. Put us off returning.
beautiful well presented hotel with charming and welcoming staff there was nothing to dislike
Staff were very helpful and friendly; problem sorted very promptly, even by repairman who had come to the wrong room! No shampoo/conditioner
Da localizacao, do design e decoracao, muito bom café da manha e do bar com cadeiras na calcada.
Localização excelente: estações ferroviária e rodoviária praticamente ao lado do hotel. Área central a uns quinze minutos à pé.Internet gratuita e de ótima qualidade.Café da manhã farto e delicioso.
Limpeza e conservacao do quarto excelente
Do conforto do quarto e da proximidade da estação de trem.
Ótima localização - 5 min Lime Street Station. Hotel confortável. Tamanho do quarto razoável. Excelente café da manhã. Ambiente muito agradável. Staff com bom relacionamento.
Localização, simpatia dos funcionários, pequeno almoço, conforto.
The outstanding technology and gadgets built in rooms!
The staff were amazing and could not do enough to make our stay an enjoyable one. The decor was great, the room and the bed were so comfortable, and it was near to the main City's shops and attractions.
Sevice by the staff was superb
The room was very comfortable, and very pleasant to stay in. An excellent experience, restaurant and bar relaxing and staff very helpful. I do believe there should be complimentary bottle of water in the rooms, like other hotels in the area.
The Staff were very helpfull, and very attentive.
Beautiful entrance/lobby and large luxurious bedrooms and bathrooms. Delightful helpful efficient staff
bedrooms were excellent shower and toilet seat reported as broken but not fixed, outside under construction
I stay fairly often so enjoy the fact that some staff recognise that sometimes with a nice little touch I only marked down as fair for comfort on the basis that the exterior refurbishment works is somewhat distracting
The breakfast was excellent
Breakfast and design of the reception area Making coffee in the room - the most ridiculous coffee sachets ever
Room was very comfortable and whole atmosphere of hotel very relaxed which is good when travelling alone for business. Small gym is very well equipped and food excellent. Complimentary mini-bar much appreciated. Nice also to get a decent hairdryer and excellent wi-fi connections.
There is nothing that disappoints at Indigo. The staff are on point. The restaurant has great food and a good wine list. The rooms are spacious and the beds comfortable. This is a great little find in Liverpool. As it's my second time visiting since it opened, I will definitely be back!
Very accommodating staff and very comfortable rooms. Really enjoyed the ambiance and comfortable beds. Everything was clean and in it's proper place. Hardwood floors in our room was a nice plus. Quite close to attractions, but isolated enough for a restful night. Highly recommend.