localização, envolvencia exterior ar condicionado defeituoso o que levou a uma situação pouco profissional do recepcionista. esperaria-se um comportamento diferente num hotel desta categoria
Da comodidade da cama, da beleza do foyer e da fantástica pisciscina Deviam ter alertado para a existência de obras junto à piscina. Transfer para o centro em diferentes horários
Cama espaçosa e confortável, localização privilegiada, recepcionistas e carregadores solícitos e simpáticos falta acesso a internet, café da manhã sem muitas variedades, sala de fitness fora de funcionamento, ar condicionado sem funcionar (não fez falta).
O pequeno-almoço era fraquissimo em variedade.
The warm welcome and valuable treatment from the front disk manager Mr. Abdul ghani and his team jamila and yazid and others who I don't remember their names right now and the room services . the maintenance to the rooms need more attention such as lightning and the bathroom
Um local aparazível para se estar. Confortável, central e com os minimos indispensáveis. O Pequeno almoço é razoável. aconselha-se para uma estadia de 3/4 dias. Não tem pagamento directo no hotel com Cartão o que obriga à deslocação a outro local. Para além disso, o cliente é obrigado a pagar uma taxa.O pequeno almoço é demasiado cedo (das 5.30 às 10.00).O WC não tem sabão e/ou gel duche
Simpatia dos empregados, localização perto praia, conforto e limpeza dos quartos, piscina. O pequeno almoço além de incompleto não houve todos os dias. Paguem em Dirhams porque o câmbio feito pelo hotel para Euros é penalizador.
Os staffs sao muito atenciosos, piscina muuito boa!!
-The staff was very good compared to the other hotels in Morocco. Special thanks goes to receptionist “Amina” whom I mostly dealt with. She was very cooperative. -The hotel is not directly located on the beach like some other hotels. But very satisfactorily centered on the Cornish in an active area close to restaurants, stop station of city tour train, the birds valley and other services. -Rooms in the high floors on the pool and sea side have fantastic view during the day time. (for these reasons, I extended my stay for 5 nights as the hotel overall worth staying in and the service deserve the rate ) -I booked one deluxe double room. I travelled single and I expected some Moroccan ( boy or girl) friend. I was surprised to know that I was not permitted to have a companion in my room. -I was charged for two taxes. Although during my booking it was mentioned that taxes are included except one. -I was given a room in the first floor (city side) for two nights. Location of this room was not good at all. I asked to change it from the beginning. I was tooled there was no room available. They changed me the room on the third night. -I was charged for using the Safe box in the room. That was not cleared during my booking. -Corridors are not very clean. Rooms are good. -Breakfast menu remained the same for five days.
Good location This hotel should not be more than 3 or 4 star maximum. It is not a 5 star hotel as advertised on the site
room desighn no
Close to the beach and to tha main attraction of the city I did not like the hotel because the standard was much lower than expected and for the value of money charched, for eample: low standar of the room, poor breakfast, extra payment for safe box and to wait for someone to operated, water run for long time before getting hot.
Help full staff and good location near the beach
I have stayed at the hotel on 4 occasions since february 2010. There are less expensive hotels available in this category but the facilities are better at the Intouriste. Staff are only too happy to help. The area around the hotel is under construction and litter is visible on the waste land.
Liked it, the hotel was great for that price! Flys near the swimming Pool.
Friendly staff and helpful in guiding us in queries to take buses to Marrakech. Location possibly was not the best.
This is my 3rd visit to this hotel this year. Comfortable, relaxed atmosphere. Staff are freindly and not intrusive. Hotel and pool are well kept.l Flies are a problem in the pool area, but this is Agadir in general, except for the beach environs. A fridge would have been useful.
Big enough room, bed is pretty good. breakfast is okay. Ok first of all, there is no wi-fi, the hotel desk told me there is in the lobby, in fact I think there is only wifi in the management office with a 2 meters range. So unless I stand right by the door of the manager's office, I get no wi-fi. When I try to exchange some money to pay for the hotel, they didn't give me the rate of what's on the board, they just randomly gave me a rate which is quite low. And the location is so not close to the beach at all. Not recommended
Staff sencitiviness 1. Location. It is 5 kilometers far of comfortable beach. The district is very bad: a lot of buildings under construction, no any restaurants - only "mini-market" shops in the hotels around which dont have common things as bread, women's hygienic goods etc. There are half emty shelfs with goods having long term shelf-life (e.g. crackers, wide range of tinned food).
The aspect of the hotel that stood out for us was the service from the staff. Particularly the reception staff. They were very helpful and helped in anyway they could and also spoke very good english. A few minor things like we had a patio table but no chairs we however borrowed chairs from our friends room. For more constructive feedback we felt that Residence Intouriste Hotel was very clean and well presented however compared to the hotels we had previously stayed at in morocco our hotel room in particular lacked character.
clean and comfortable rooms and had a great view of the mountains It is a distance from the resturants (40 min walk) and at the moment there is lots of building work going on (this didn't affect us at all). I'd advise getting a taxi back as it's a little dark! The beach is about a 30 min walk if you do this as the crow flies which also means a trek across wasteland. Will be great once the lots are finished
Staff all very friendly and helpful. Rooms lovely and spacious with nice pool and not far from other attractions in Agadir. Recommended and will stay again!
Fortunately only stayed there for one night. Comparable to cheap resorts in Salou and/or cheap Turkish all in resorts. Don't go there if you don't like: ants all over the room, terrible/old breakfast, karaoke/loud music during the evening/night, no comfort at all
Food Bribing people to get a piece of information or decent service
location to the beach & pool
The grounds of hotel where lovely and outside restaurant at lunch time
We could not fault the hotel. It's our third time in morocco and by far our most pleasent stay. The staff are so hard working and at the same time so tentative to all our needs. We are considering going back to the iberostar with our two younger kids for a week at Christmas. If not , then during the summer for sure. Simon and Sandra toft. For once I had no complaints with a hotel.
The most me and my family enjoyed wat the ennimation team you have at the hotel the kids love them and we love them they made our stay fantastic and for that reason we will visit the place next year again they do nice night shows for kids aswell for adults and also the whole day they are around the hotel to talk to u and also to make u smile. the beds in the rooms are not comfortible there should be double beds if u book a double room so hope you guys change them apart from them the hotel is the best.
The hotel's proximity to the beach. Pretty much everything about the hotel was very disappointing. Our room (room 534) smelled like urine during the whole stay, the room conditions were dreadful (old rugs, worn-out blankets, broken fixtures...etc.), we didn't have any hot water in rooms 534 (the first day) and 322 (the third day), room 322 totally lost tv and phone signals on day 3 (we had to call the reception 4 times to get it fixed), the line for breakfast was always very disorganized. The building is old and doesn't have any elevators, which can be a big problem if your room is on the 2nd or 3rd floor. The rooms are way over-priced considering the quality of service. This hotel is definitely not a 4-star hotel... Honestly, I wouldn't even give it a 3!!
The outside area & pool Not too keen on some reception staff a bit too pushy
the facilities were good the room could be updated
Close to the beach and enough pubs, restaurants etcetra in the area. This Hotel is from the 60's or 70's so everything is really old, on the pictures it seems more modern.. :-(
Staff were friendly and helpful.
good location,nice staff no