Hotéis em Agadir perto de Casino Le Mirage

Prós: The property was clean and well looked aftered.when i arrived at the hotel i was welcomed in a friendly way by a receptionist called Asma which made me feel happy.And she also went out of her way to get my room ready as i arrived abit early.

Contras: The restaurant experience could have been better, i was constantly approached to be asked for money of how will i be paying for it,, i feel they should have only come over to ask how my meal was,,and i was also rushed, the waiters made me feel really uncomfortable like i wasnt going to pay for my meal they came over atleast 3 or 4 times to ask about how will i be paying its so embarrassing.

Prós: Location is good

Contras: We were given a room with a dirty blob of hair in the shower and they ignored all of our requests such as us asking for a double bed. Hotel dealt with the issue in a very unprofessional way and we had to change room twice because of the similar issue. In the last room we were given, they've left half used toiletries in the shower, but we were too tired to keep moving as the communication within the staff was appalling and they were taking a very long time in making any decision. The use of the inside pool is €20 and hammamm is also €20, it's very stuffy in the pool area and stinks of chlorine which makes the whole experience unenjoyable. They really mustn't advertise themselves as a spa hotel with facilities like that. The spa is even owned by a different company. If you want a 5 star quality hotel which is on par with the Sofitel's European branches, do not stay in this one as the quality is highly disappointing. In the hotels defence, they did give us a meal with free wine to make up for the mistakes, but we had to fight to get it, it was tiring dealing with the situation on holiday

Prós: O hotel é muito bonito e com uma infraestrutura excelente para acesso à praia

Contras: Pouca opção para lanches no bar

Prós: When the world went creasy for Corona, the people of this Sofitel were ready to fully assist, help, welcome and embrase their guests. The manager, conciërge and all were extra kind, while They also had their own problems. Thank you so much!!!! I Will return to this nice hotel. We wish you all the best in this strange period.

Prós: The food at this location is very good, and the beach is wide and beautiful. The rooms all have balconies and the property is on the far end of the beach, which makes it feel more private. The hotel provides pastries in the rooms which were delicious.

Contras: The restaurant and bar staff were comically and frustratingly inattentive. The room was not ready until 90 minutes after check in, staff kept telling us it would only be a few minutes each time we asked about it.

Prós: Very opulent and luxurious hotel. The Spa is amazing and the Morrocan restaurant was superb.

Contras: Some of the staff were a bit "difficult/attitudey" (even in French) bringing the wrong bottle of wine and arguing back when they were clearly in the wrong. One of the waiters at the pool lied to us saying the bar was closed when it clearly wasn't. Luckliy his colleague was more helpful. Many of the sun loungers by the pool looked stained and unclean, which is unacceptable at these prices. The buffet by the pool was awful and very bad value (London prices for food that had been on a hot plate for over three hours). Not sure how Sofitel figured they could get away with this in a five star resort.

Prós: Location

Contras: Lacks heating. Nights were cold Old / outdated equipment

Prós: As instalações a localização

Contras: O caos do pequeno almoço, sem lugares para sentar, sem reposição atempada de talheres. Falhas graves em reservas para eventos e inixistencia de capacidade para ultrapassar essas falhas.

Prós: After getting a rather bad dose of food poisoning up the coast in Taghezout it was a welcome relief to stay in a nice hotel. The staff were very helpful. Lovely hotel with nice pool and beach setting.

Contras: Wifi was very poor. Noise in the bedroom corridor late at night.

Prós: The facilities

Contras: Weren’t allowed to eat my McDonald’s in my room had to eat outside

Prós: Beach location and pool were fantastic, and really make this resort worth staying at (although there are many more just next to it)!

Contras: As with a mass market tourist beach resort, there were many broken things, drinks were not strong, and the hotel staff always seemed overwhelmed. Furthermore it was difficult to change rooms, there are not many rooms with balconies overlooking the ocean, and the food was not spectacular. This is not how I would have imagined a hotel with the Sofitel name however this is what it is.

Prós: There is very little to say about the hotel that I thought was satisfactory.

Contras: We stated we wanted a twin bed and after the 3 attempt and one of us going to the house keeping staff to help separate the beds this was finally done (with our help) however reception had been asked several times. The plumbing was terrible, once you pushed the flush the water kept running unless you hit the flush again after the 3rd time. It had a class panel from the bathroom to the bedroom so if you went to the loo in the middle of the night you woke the other person with the light. On my arrival there was no welcome or help as I arrived a few days after due to my flight being cancelled. No explanation of breakfast, wifi or simple welcome drink or help with luggage (previously received this in other sofitels- would expect this in a 5*) Food was a huge problem as one was vegan and we had emailed in advanced and reminded reception and the mornings there was no help or no one knew anything about it, when finally we were able to speak to someone they had said this was ok to eat (cereal and bread) to later find out that there was milk which is obviously against ethical believes. Finally on the last day something was done (4 previous days of nothing!) I had my flight cancelled and therefore had no breakfast and was still charged. When we spoke to reception again very dismissive. We had paid taxes etc and we were then told we had to pay extra and they over charged. By using booking.com we had booked a free cancellation room (with garden view- this was an alley) however, the money was taken out of my account a month too early with no warning or receipt. we asked for the gym/yoga timetable and they had emailed the wrong one which meant we were not able to do the classes. General cleanliness was not acceptable for a 5* hotel We have been very disappointed with our stay and when we tried to explain to the reception it was too little too late if anything. We have been to sofitels before and booking.com and this has been a stressful and terrible experience.

Prós: It’s lobby and location

Contras: No coffee tables in the rooms

Prós: The place was amazing

Prós: Ambience.. activities..staff..food

Contras: Internet connection.. variety of food @ breakfast

Prós: They allowed us to go to the hotel for new year's eve and it was incredible! Atmosphere, food, drinks, entertainment!

Contras: We arrived to be told that we were not actually staying at this hotel. They put us in a less high quality hotel down the road!

Prós: Perfectly clean spacious and lots to do within the hotel food was spot on however it’s aimed at French tourists and not any other speaking tourists shame that they don’t speak fluent English

Contras: Nothing it’s amazing for families

Prós: Everything was great. Food was very good especially deserts. We were traveling with baby 5 months old and it was a baby bed in the room. Everywhere you can find baby chairs.

Prós: Ambience

Contras: Rooms are too old and small moreover staff is really illiterate and rigid with customers they don’t even know how to behave

Prós: Nice and gentle staff , good food clean room and pool location is ok

Contras: It was too loud hardly to sleep at night of music stay until 1:00 am they need to cover the place well so the sound stay inside the price is high comparing to other hotels and to their facilities

Prós: The hotel is not new but well kept. The food and service was good. The main pool is heated.

Contras: WiFi was not working well. The room was facing a noisy parking of a casino-a lot of noise during the night. The aquapark’s pool is not heated, it is not possible to use it during winter-the water is very cold.

Prós: Most of the staff were friendly, we were accommodated for a late check out (for a fee). Tasty breakfast and pizza guy very warm and friendly

Contras: Hotel geared towards french visitors. No help taking luggage to and from room, some of the staff struggled to understand what we wanted. Different bands given if you are from England (gold) and France (white). Rooms very basic with no toiletries. No room service, no tea and coffee making facilities. Triple room beds are very small especially if you are tall, the extra bed was smaller then average single bed. TV had no English channels ( only news). WiFi poor connection in the rooms. I feel like some of the reviews on here make the hotel out to be better then it is. I would also suggest organising your own excursions as the one we went on was overpriced and very boring

Prós: A animaçao era boa. A comida também era muito boa. Camas confortáveis. No geral foi bom

Contras: Os funcionários nao falam inglês. São simpáticos mas é dificil ter uma conversa e que eles consigam entender o que dizemos.

Prós: Food was great and the pool was warm very pleased with are experience

Contras: Could do with bigger pools

Contras: Perfect

Prós: The staff always polite and helpful

Contras: Beds uncomfortable no fridge,cable was cut off. Restaurant was closed for refurbishment,food was served from a tent. But I did receive complimentary fruit water and wine in the room.

Prós: I enjoyed my stay here, staff are all very lovely, hotel is clean and in good location. I will return again

Prós: Staff were helpful and friendly, good range of food, excellent location right near the beach.

Contras: We had to change rooms as it was noisy near the lobby, ask for a room on the upper floors.

Prós: Os animadores foram 5 estrelas, tanto como nas actividades assim como no diálogo.

Prós: Food was variable and really tasty. Animation team and all staff was so nice

Prós: Really nice and friendly hotel! Special thanks to Bravo members, you do a great job!!

Prós: Reastaurant and good food

Contras: Dated and terrible view Tree overhang balcony

Prós: A cama era confortável,o hotel estava bem localizado perto dão praia.

Contras: O quarto cheirava a esgoto,notasse uma grande ineficácia na resolução dos problemas,tanto da parte dos funcionários como dos responsáveis,pouca variedade de fruta,o hotel necessita de uma remodelação total.

Prós: The staff was lovely

Contras: Food wasn’t great,

Prós: Only the welcoming from the Reception Team

Contras: Was good

Prós: The rooms were clean and the WiFi worked well. There was a also minifridge at disposal. At breakfast they made eggs on demand (omlets, fried ect) which was nice.

Contras: We discovered right after checking in that the balcony door in our room was impossible to lock. We informed the reception about this right away - they said they would fix it - but unfortunately this didn't happen (at least not during our stay). We also found the music by the pool area very very loud, which made it hard to relax while sunbathing. The staff was always trying to be helpful, but since the majority of the guest here were either german or frence we experienced a lot of misunderstandings trying to communicate in english. I think this is a great hotel for a family with children, but as a young couple we are glad we only stayed for a couple of days.

Prós: The location of the hotel is perfect I like the animation team and the swimming pool too

Prós: Reception guy and staff are so friendly

Prós: It’s location near to the beach

Prós: Location

Contras: Everything about the hotel apart from the location. The first room we had did not have bed for my 4-year-old son, they gave him cot with no pillow covers. We then called reception 3 times, eventually they came knocking at the door at 2:30am, but the guy who came didn’t even bring the pillowcases. Next morning, I spoke to a manager and they changed the bedroom, but the room they gave stunk of sewage from the toilet and they did nothing about this, so for the entire stay apart from one might we had to sleep in this room which smelled so bad. On top of this the state of bedroom was dirty and rubbish. Breakfast was the same thing every morning. Once we paid for lunch, but the price was so expensive, so do not buy from the hotel. The day before we were checking out I was told that my final cost would be 5800MAD which is around £461 but they charged my card without my authorisation for £530. There were only around 2 to 3 staff members at the hotel who were polite. The picture on booking.com for the hotel is a lie and not a true reflection of the state of the bedrooms.

Prós: Boa comida Animadores do hotel muito simpaticos Quartos confortaveis.

Contras: Falta de simpatia de alguns funcionarios. Expecialmente nos restaurantes e bares. Pouca limpeza nas cadeiras e armarios dos restaurantes. Nos bares pouca oferta em bebidas