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Beautiful and comfortable.
The beds are incredible and adorable bathroom! Great food for extremely cheap prices Parking
Staff overcharged my credit card. Inept employees at counter.
Very nicely appointed. Great decor. Nice rooms. Comfy beds. Great service. Very modern and comfortable. Would have liked to see a more spacious room or more amenities (like a mini fridge or microwave) for the cost (we got the basic room). No free parking.
The room was very comfortable. Great mattress. Stylish decor. The shower is a little odd because it is between the toilet and the bed with close on both sides, meaning you can look from the bed at the person using the toilet. The bottom floor was a club, and you could hear the noise in the room. Also, you have to pay for valet parking because all the surrounding streets do not allow overnight parking.
Hidden gem in a historic downtown working had to comeback. New local seen is catching on since our last stay at the Padre a couple of years ago. Several cool night spots and bars with a hip music scene within walking distance (Sandrini's and the Alley Cat, very fun!)
Clean and comfortable. Great coffee at the coffee shop. Upscale dining was yummy, esp the homemade ice cream! The staff goes above and beyond to help out, even shuttled me to a local restaurant and came back for me. I would not stay any other place!
The room, bar, restaurant, lication
Loved the look and feel of the place. The staff were all very professional sands courteous. The room was incredibly spacious with nice touches as far as decor goes that I really appreciated. No fridge in the room we booked. No bigs, but just a little setback.
The room was very clean and comfortable and I loed the big shower. liked everything.
Nice rooms. Good food. I stayed there two nights and they didn't clean my room while I was there.
It was very clean and fresh & nice I didn't like the hold they put on your money even after you already paid
The staff were very friendly, and helpful when I checked in. Rooms were comfortable and clean. The mini-bar key didn't work, and it would've been nice to have a fridge to keep some drinks in the fridge, but I didn't inquire with the staff, and I assume they would've rectified that for me if I had. Nice and central, so traveling for business doesn't mean limited options for food and amenities.
The mattresses were too old and lacked firmness.
The staff was amazing!! So helpful! The rooms were very comfortable!! The beds were great!! We had a room with a view, and it was fantastic. The one big thing that I didn't like was, that there was no fridge in the room. We asked for one and got one for a small charge. The other only thing I didn't like was, that there was no microwave in the room.
As soon as we stepped out of the car we were treated with such surprising care. The man at valet, Ever (that's his name- EVER, how cute is that?) was so nice that my fiancée and I looked at each other and just shook our heads and laughed. We weren't used to customer service like this. We went to check in early, 1pm, and Melanie at the front desk was able to upgrade us to a corner suite! The entire staff was so professional but without being too stuffy. The hotel was beyond our expectations. Not a big deal but there was one little Q-tip outside our room for our stay. We kind of joked that they gave us the Q-tip suite. We also couldn't find coffee in the morning inside the hotel. We had our coffee maker in the room but needed more and didn't want to pay $15 for a pot of coffee at the restaurant.
IT WAS OUR FIRST TIME TO CALIFORNIA FOR MY WIFE AND I ,WE WERE VERY IMPRESSED WITH THE HOTEL .HOW SPOTLESS EVERYTHING WAS.THE MEN IN THE CONCEIER DESK CHRIS,AND NINO WHERE VERY HELPFUL.THE BUFFET BREAKFEAST WAS THE BEST.
Hotel was beautiful! Staff was friendly and attentive. Location was fantastic! Our room had a phenomenal view of the Hollywood sign. Pool was gorgeous. All in all, it was the best experience we could have hoped for on our first trip to Tinseltown.
Full service, location. I booked and paid for a Deluxe King Room with view of Hollywood sign. I received a room near the elevators with a constant machine and elevator running noise. I asked to be moved and was told someone would be right up and after 10 minutes I grew tired of waiting and went down to the front desk. This was already 11PM. I was taken to a new room that had an adjoining door with a party going on in the adjacent room. I asked to be moved AGAIN, eventually to a room with queen bed. The beds were too soft for my taste. There was a curly hair on the soap dish in the shower. I will never stay there again.
The hotel was located in a perfect location. I was close to everything I wanted to be near. The pool and other facilities was the best. The room was also very cozy.
Staff was ecellent Parking a little too expensive
The staff was great. It was right in the middle of Hollywood, nice and clean. Loved the shopping connected to it.
Loved the location of this hotel. Service was great as well!
Nothing really. Location not particularly close to anything except close to my Sister's home which is why I would come to Bakersfield. No other redeeming qualities. Bistro advertised as open at various late times on literature but no earlier than 10:00 pm so I figured I was safe to call room service at 9:10 pm but it was closed at 9:00 pm. I had to drive to get food for tired kids and wife ... and I was tired also. Pretty shabby, dirty and poor service at check-in.
Very accommodating staff and clean rooms, very close to any kind of shopping you could possibly want all kinds of food etcetera. The carpets in our room we were fairly nasty, and no complimentary breakfast.
Location Restaurant is in other building
The best continental breakfast I've ever had. Friendly staff, clean rooms, 24 hour security in the parking lot. Not applicable
Good price for the room the night my daughter and I stayed there. Clean and comfortable, nice decor. Breakfast was good and available till 10 am. Coffee, teA, hot chocolate were available at all hours in the lobby. Easy access from the 99. Of all the hotels I stayed in while in Bakersfield, this was definitely the nicest. No complaints. Nice toiletries too (Neutrogena), not scary stuff from Malaysia or China. If I was going to nitpick, I'd say the scrambled eggs weren't as good as ones I had had at a Quality Inn but really there was nothing to complain about with this hotel. I was a little surprised that their room rates went up $40/night from a Monday night to Wed night (when I returned to Bakersfield) , but perhaps there was a convention or something in town because I noticed a few other 3 star hotels were either sold out or had higher rates as well
Everything you need in one place... Very happy with our stay. Wish there were room safes...
I like the good quality furnishings an finishes in the rooms. It's cerrainly more comfortable than your average hotel. The staff offered me a complimentary microwave and fridge sent up to my room for my leftovers which was great. It's nice to have a classy bar and restraint right downstairs as well as room device. The tv was having some connection issues the last night. Everything else was great.
Staff was friendly and helpful. Amenities were nicely appointed. Parking was a breeze. None
The location was in close proximity to my event. Very noisy the shower had mold overall would never stay again..
Ponto de preço. Quartos limpos. Camas confortáveis. Bar e grill atrás do hotel. Poderia usar um monte de actualizações cosméticos.
O quarto cheirava mal. O sinal da TV era ruim O ar condicionado ficava ligando e desligando, o quarto nunca ficava frio o suficiente. Fizemos o check-out quase 4 horas mais tarde. O pessoal da manutenção tentou consertar, mas o cheiro era muito ruim. Tinham 2 quartos conectados. Totalmente inaceitável
Overall very satisfactory property. No hot water in the room on the morning of my departure. The problem was fixed by maintenance while I was having breakfast.
Large room with lots of space, Great window balcony with black-out curtains.
Staff is very nice and accommodating. Construction and renovation was going on which is needed I might add. I am dumbfounded at the prices charged at the pantry. I guess if you have a captive audience you can gouge, I mean charge whatever you want, $6.00 for a domestic beer? $16 for a half bottle of average wine and $30 for the whole bottle. $8 a glass in my room is the same as I pay at the airport! C'mon Courtyard I know you need to make a little profit, but don't force me to leave the hotel. I don't consider myself cheap but after that half bottle, I definitely felt taken advantage of. Similar results at the bar...No prices listed and when I asked "What was on Happy Hour" I was told the choices were $1 off. I preferred the wine not on happy hour thinking "what's a buck or 2." 2 Glasses later, the bill was $28 plus tip. WHAT!? That bottle at the store is$12-$15. There are better choices all around. I will consider those next time.
Prefer breakfast to be available at 6 on weekends as it is during the week.
room clean no refrigerator had to request if needed with cost no water in room
The staff always greeted me well whether they were room attendants or front desk staff. The fitness room holds little more than a few treadmills.
Thought it would be a suit, no separation from kids was an issue.
that it had an indoor pool all the kids in the pool as the acoustics were extremely loud
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Nice place, good rooms, fairly new looking. The staff, for the most part was terrible. Inept; at a loss for problem solving, solution creation, and just rather ill prepared and, or trained. The manager was the one who lacked the most in explanation, ideas and overall leadership. Many mistakes! Sad!
Location and breakfast Cleanliness
This guest did not leave comments about this hotel.
Wow. Location was perfect and the staff was truly fantastic. Great service and a great experience!
Kitchen and free breakfast Room service housekeeping
Complimentary dinners... No deserts with complim entaqry dinners...
Free happy hour On the last day, the beer was warm and although the workers (small middle aged women) were telling the so called supervisor about the warm keg...he seemed too busy chit chatting on a cell phone and aloofly delegated the responsibility to the workers.
This guest did not leave comments about this hotel.
The complimentary breakfast was as good as I've had at any hotel, full and fresh.
First-rate service and accommodations. We were ESPECIALLY pleased with the service provided by hotel employee at the front counter. Everything was great.
the free breakfast was so spectacular , delicious, and everything you can imagine , and the service was very good. the rooms are kind of 'dated' (although very clean)
Gostei da localizacao,quarto,limpeza,e o preco a praca de alimentacao fecha muito cedo pelo local.
Ótimos quartos. bom bar. No local maravilhoso restaurantes. Localização maravilhosa. Equipe fantástica.
O atendimento dos funcionários, considerando que não dominamos satisfatoriamente o inglês, foi muito bom. O ponto forte do hotel é a sua localização. Atualmente os apartamentos estão bem espaçosos, de cada dois quartos fizeram um. Recomendo.
Silencioso e confortável. Sem portas USB em qualquer lugar nos quartos. Trazer qualquer e todos os acessórios eléctricos para os seus dispositivos.
a eficiencia da atendente (Terry) que, apesar de nao ter localizado a nossa reserva, entrou diretamente em contato com a booking para saber o que estava acontecendo e resolveu o problema. os jardins e flores na parte externa extremamente bem cuidados. o cookie quentinho de boas vindas que estava uma delicia. e o espaco do quarto que era maravilhoso. foi uma grata surpresa.
Good breakfast and nice staff
Great breakfast, large comfortable rooms My online deal said free WiFi but I couldn't login, tv was small
Friendly staff! Very kind. Dirty towel left in our room and the shower door was broken. There were also big clumps of soap residue on the wall in the shower. Was not thrilled about any of that. We let the front desk know and they moved us right away and upgraded us. They seemed genuinely surprised at the mistake by housekeeping, but it was still gross.
A very good place to stay: not far from fwy 99, has a great selection of diverse eateries nearby, and a wide variety of stores and shoppes. The lady at the check-in was most accommodating, friendly and helpful. The location was a midway point during our travel so we stayed two nights: from San Diego to Yosemite and on the rebound.