hotéis em Honolulu

Prós: Overpriced but good

Prós: Everything was great

Contras: None

Prós: Localização excelente e instalações limpíssimas Staff muito cordial e prestativo .

Contras: Nada a reclamar do hotel

Prós: Localização excelente. Funcionários muito atenciosos e solicitos. Ambiente bonito e bem mantido. Café da manhã farto e com muita variedade. Mimos aos hóspedes.

Contras: Para ficar perfeito, faltou só uma área de relaxamento com jacuzzis, etc.

Prós: Funcionários prestativos, boa localização, early check in disponível.

Contras: Preço desproporcionalmente alto em relação a acomodações semelhantes na mesma região.

Prós: O Kahala está localizado perto o suficiente do movimento na cidade, mas longe o suficiente onde é remoto. Embora a área da piscina fosse relativamente pequena, nunca estava lotada. A lagoa de golfinhos e a exibição de tartarugas marinhas foram incríveis. A praia também era maravilhosa e calmo. Não há queixas sobre o Kahala. Definitivamente visitaria de novo.

Contras: Gostaria que houvesse bom snorkel nas proximidades, mas isso é pedir demais!

Prós: A equipe e a área externa são incríveis

Contras: Os tanques de golfinhos e tartarugas, pequenos demais para eles viverem

Prós: Everything! Room condition, friendly staffs, pools, location to beach, restaurants, dolphins. Best hotel in Oahu!

Contras: I wish to stay upper level with Lanai next time!

Prós: Hotel's location was very good. (Not very crowdy, but had a good beach, restraunts) Service of hotel was very good and staff was very kind.

Contras: Little bit cheap. May need more shuttle

Prós: Hotel staff was amazing ( from valet, bell desk, housekeeping) a huge shout out to our front desk help she was beyond amazing helping us check in , and recommendations of things to do on the island and made us feel welcomed.

Prós: private, dolphin, beauty, relaxed

Prós: Staffs who deal with customer professionally but also friendly as this is small hotel compare with ones in Waikiki. They are more likely trying to help and making my vacation joyful and happy.

Prós: House keeoing & service

Contras: Nothing

Prós: Nice room Good food & music Nice beach & dolphins

Contras: Nothung

Prós: Everything is perfect

Contras: Nothing

Prós: The staff was very welcoming and helpful always. The food in their restaurants was excellent and the privacy and calm environment were superb!

Prós: I loved the room so much. I almost didn't want to leave it except we were in Hawaii and should leave the hotel room for beauty all around.

Contras: There wasn't an elevator in the garage for self-parking which made it a bit of a struggle to get to the ground level to walk into the hotel with our luggage.

Prós: service

Prós: The food is excellent. While parts of the facility are outdated, it is well maintained and the attentive staff makes up for the slightly dated appearance. The beach is awesome.

Contras: The pool should be larger. The poolside menu could use some more pizazz and creativity.

Prós: Tudo: - Bom serviço - Bom quarto - Boa localização - Reciclagem (raro de encontrar nos EUA) Foi maravilhoso, recomendo a todos.

Contras: Nada

Prós: Best service ever!!!!

Contras: Not one thing!

Prós: Luxurious suites. Attention to detail.

Contras: Nothing really although the pool bar was not easily accessible.

Prós: Luxury, Privacy, Services, View

Contras: Nothing

Prós: Concierge, service and amenities. Hotel employee at concierge was especially very good. Pool service was good. Infinity pool was nice. Breakfast was good with lots of variety. Room size and balcony a good size.

Contras: Furnishings a bit dated but service makes up for it.

Prós: The staff is polite and helpful, especially the concierge. When we book the tour, the man works as a concierge is super nice and patient. Also, the room was great and quiet despite the noise outside. The facility like swimming pool and gym is also good.

Contras: I ordered four in-room dinings including sushi, pancake, fruits, and sukiyaki. I can say the fruit with yogurt is pretty good. But the rest of them needs some improvement. They look good but taste just so so.

Prós: Everything was satisfactory, but the service, facilities and the kindness of the staff were really good.

Contras: I was very satisfied.

Prós: O serviço é impecável. A equipe é muito gentil e atenciosa. A limpeza do quarto é perfeita. Excelente hotel.

Prós: Staff welcoming and very pleasant , from first greeting to housekeeping. We were offered an upgrade at a substantially reduced cost . Amazing views , fully equipped kitchen , 3 comfortable bedrooms , all with views over Waikiki beach . Apartment was serviced twice daily . Concierge gave us each beach bags daily with towel , fruit and cold water . Would definitely come back .

Prós: Location is great , friendly staff. Luxury accomadations

Prós: All staffs are kind.

Prós: When I going out to the beach, hotel 1F concierge lend me towels, bottle water, and fruit in a bag. There is a kitchen, so I can cook simple dishes.

Prós: Everythin was great. Staff, cleanliness and rooms.

Contras: None

Prós: A localização e o conforto do hotel.

Contras: Nada.

Prós: You can totally enjoy the high quality of facilities, service and also care from the staff.

Contras: I stay there at 11-15-11/17, there is a ANA HONOLULU MUSIC WEEK show on 11/16 12:00, but when I ask the staff from front desk, she kept telling me there is no any performance during the time, after that I showed her the information on the website, she still acclaimed that “The Ritz-Carlton Waikiki Lau’ula Park” is not The Ritz-Carlton Waikiki’s property. Fortunately, the member from Ground floor kindly show me the way to the park in person.

Prós: The pool was nice

Contras: The staff wasn’t the best. We stayed at the ritz at Rancho Mirage and they were much nicer and more helpful.

Prós: Bed was very comfortable

Contras: Should have a shower room for the gym.

Prós: Tecnologia incrível na sala! A equipe foi amigável, atenciosa e prestativa. A decoração é agradável e o kit de benefÃcios é ótimo.

Contras: O quarto não estava sujo, mas também não estava impecável. Tivemos que solicitar itens que deveriam fazer parte do nosso pacote de boas-vindas. O nosso quarto não foi servido até tarde.

Prós: O hotel estava em reforma mas a equipe foi incrível. Realmente fizeram a nossa estadia. Certamente me hospedarei novamente na próxima vez.

Prós: Fora de Waikiki, quarto vista

Prós: É uma facilidade fantástica. Eu gostei da minha estadia

Contras: Nada que eu não gostaria

Prós: Equipe da recepção, cortês profissional A equipe do bar, lobby principal amigáveis e prestativos

Prós: Staff accomadate late check out

Contras: Balcony

Prós: Location. Ocean view. Nice restaurants. Friendly staff.

Prós: Conveniently located at the Marina, beautiful views from the hotel room. Friendly staff, self parking. Free 2 bottles of water every day. We got a room with good view of the lagoon next door and can easily enjoy the Friday fireworks in our room.

Contras: The parking space in the garage is a little too small for SUVs. And its hard to get a spot later in the evening.

Prós: The staff was very kind, the hotel was clean and the room was spacious

Contras: Nothing. Everything is very good.

Prós: Perfect Hotel fantastic service will be back for sure !

Prós: Front desk staff were absolutely superior in every way: totally guest-satisfaction focused, exceedingly kind, determined to meet guests' exceptional needs, efficient in matching hotel room availability to guest preferences, and effective in minimizing wait time checking in and out...

Contras: Nothing could have been improved upon!

Prós: Excellent view and beautiful swimming pool, very enjoyable with a cup of cocktail while sunset.

Prós: Ocean view is good. Easy access to shopping mall, either by shuttle or by walk.

Contras: Shower pressure was weak. Mirror is nor firmly sticking. Coffee maker is not working well. Home bar basic equipments such as dish, knife and folks are not ready. Bed is quite soft. Beach access is not possible. Buffet glass cleaness was not good.

Prós: Friendly staff Shuttle service

Contras: Location is good if you want to be near Ala Moana a little far from Waikiki.

Prós: Accomadated a late check out

Prós: The location was great. Beautiful view of the room. Free parking. The pool was very nice and beautiful.

Contras: The front desk was inefficient. There were only two staffs in the afternoon, and it took us too long to check-in.

Prós: Very good ecerythings!! View is best of best in hawaii!

Prós: Adoramos a localização e os quartos são limpos e a equipe foi ótima! Recomendo totalmente a todos os viajantes indo para Waikiki.

Prós: Localização, quarto confortável, cesta de boas vindas, equipe da recepção e Concierge Richard

Contras: Piscina quase sempre cheia mas não fez falta porque a ideia era ir a praia

Prós: Food was exceptional... Coffee superb …Live music every night a real vibey hotel…

Contras: Just the weather…

Prós: Great location. Modern design

Contras: No

Prós: Ambiance & Decor

Contras: It's a little far from the beach

Prós: Great location. We booked the corner room and it was spacious and comfortable for our family of 4. We really felt at home and the room had a nice ambience about it. Front desk staff was friendly and helpful.

Contras: We needed to call for house keeping a couple of times as we came back with the room untouched.

Prós: Staff were warm and fantastically helpful. Location was perfect. The hotel environment was amazing. Ron was so helpful in supporting my wife and I to organise day tours.

Contras: The resort fees.

Prós: Clean rooms spacious without being large.

Contras: Pool area way to small for the number of guests.

Contras: Bed was too soft

Prós: The staff they were very nice and helpful

Contras: Rooms are kinda small

Prós: LOCATION

Contras: 1) The beds are too low. 2) TV signal is bad, 02/02/2020 was super bowl Sunday. we can not watch half time show. 3) When we check out on the bill showed two days parking charge. We did not park car there. We did not have rental car for this trip.

Prós: Location

Contras: View

Prós: Limpo, confortável, bom estilo, rápidos e informativos no check-in. A taxa de resort incluía o acesso a algumas amenidades úteis e um estacionamento com manobrista. O lugar fica em uma área tranquila, a 10 minutos a pé do início da principal praia de Waikiki.

Contras: O quarto ficava em frente ao elevador e era barulhento. A equipe da limpeza começou às 8 ou 8:30, e não tinha nada nas portas para limitar ou reduzir o ruído vindo do hotel.

Prós: Localização, funcionários e bicicletas

Contras: A cama era um pouco velho. Precisa de atualização.

Prós: Lindo pisos polido e uma bela decoração elegante. Calma, a bela. Vai voltar em breve!

Contras: Wish there was a coffee shop and other inexpensive breakfast options

Prós: Location away from hustle/bustle of Waikiki, cleanliness and modern design of rooms, very comfortable bed, views of Diamondhead and partial view of ocean.

Contras: Ocean views are not truly full ocean views - partial only. The lone elevator was intermittently working during my stay, which makes things challenging staying on a high floor. Breakfast only had coffee/tea and pre-made items.

Prós: The room was a decent size and our view of the mountain was gorgeous. I was a huge fan of the sliding doors to the balcony, we liked to open them to let the breeze and ocean air to come through. That high up you don't have to worry about bugs. The hotel offers beach towels and chairs that you can borrow, and the cold water station was nice to fill with the free water bottle they give you.

Contras: The hotel is on the further end of Waikiki beach so it is quieter, so that was nice, but in the end I wish we had stayed somewhere actually on the beach. We got the premium ocean view room with a king bed, but we ended up with two queens and view that was more of the mountain. There is another hotel that blocks the view of the beach. For the price we paid, we could have stayed somewhere more centrally located, better beach access, and with a pool and bar.

Prós: Downtown Beaches Cafes

Contras: Expensive Accomodation Too expensive Just crazy

Prós: Nice spacious room, friendly staff

Contras: When I checked in, after already paying my full hotel fee in advance, I was told that there is an additional fee of $25 PER DAY. This is to cover parking, yoga class, coffee, and other items I had no interest in. Be aware of this when you book this hotel

Prós: Excellent location - on Waikiki but far enough away from the big hotels to avoid the huge crowds and commercial shops.across from Diamond Head so gorgeous view. Balcony was lovely extra.

Contras: There was no restaurant even for breakfast. The restaurant closest was exorbitant - Hau Tree Lanai. Very pretty but ridiculous prices. Travel into town instead ! Also the room smelled - I thought it smelled moldy from the sea, it bothered me most of the time.

Prós: Great quiet area but still very close to Waikiki.

Contras: I wish they offered a hospitality room to shower/freshen up after you check out.

Prós: We loved our room, facilities and assistance given by hotel staff who were super friendly and helpful at all hours of the day. We liked the complimentary water bottle (which is a super environmentally friendly alternative to providing bottles of water) and the hotel is in a calm and quiet part of Waikiki (Diamond Head). It was a short walk into Waikiki.

Contras: There wasn't anything we did not like about our stay at Lotus Honolulu. Feedback would include adding recycling bin options for guests.

Prós: Great location for a quiet time close to Diamond Head and within walking distance to Waikiki but not in the thick of activity. Our room had a view of both Diamond Head and the ocean (and the hotel next door, but that was OK). Friendly, helpful staff and very clean rooms with lots of space.

Contras: Bed sagged. Had Superbowl party on floor above us at time when my husband was ill--we were invited but, of course didn't go. It was nice of them to have a party, but we came there to be away from such.

Prós: Piscina. Orla. Restaurante.

Contras: Para muitos trabalhadores a tentar obter a inscrição para timeshare. Sem família na casa de banho.

Prós: Excelente estadia em geral.

Prós: A praia e a brisa quente do mar O serviço foi excelente.

Contras: Tráfego e congestionamento em Honolulu.

Prós: Localização ótima para visitar outras áreas turísticas

Contras: Muita ênfase em vender um resort de timeshare!

Prós: O acesso à praia, adequado para famílias, e a localização. Foi uma das melhores viagens de férias com a minha família.

Prós: Serviço de manobrista, manutenção e check-in foram ótimos.

Contras: Não gostamos muito do quarto... tinha vista... mas não da cidade, apenas uma parede... também ficava no 3º andar.

Prós: Localização, restaurantes, quarto, piscina, ofurôs

Contras: Preço

Prós: Boa vista e excelente localização em Waikiki.

Contras: Não tem muita coisa para fazer à noite ou na piscina. Nem mesmo tem música na piscina.

Prós: Location was perfect! Staff was wonderful.

Prós: Location, breakfast

Contras: We didn't have a view at all from our room. The building beside the hotel is blocking our window so we needed to close the window during our whole stay.

Prós: Location

Contras: Resort fee too high

Prós: Location

Contras: Voyager upgrade club was not usual club room standard from food to service

Prós: Beautiful property and staff We’re Wonderful. It is our 3rd time staying there and it was just as good as ever

Prós: Perfect location- great happy hour. View from our room (partial ocean view) was lovely.

Contras: WiFi was up and down. Resort fee is very stee.

Prós: Beautiful room, staff were exceptionally accommodating & friendly. Food was awesome. Special mention to Stanley and the Voyager Club team and Nicole, the tours & activities coordinator.

Contras: The gymnasium needs upgrading - badly.

Prós: Everything, but especially the free shuttle (open air trolley) which goes to another beach, the mall, zoo, and Diamond Head. It was raining and the trolley has plastic that rolls down to cover the trolley window openings.

Contras: $40/room resort fee charge added to the bill (not prepaid). We only stayed one night and the fee could be per night.

Prós: Location

Prós: Rooms clean and tidy Good facilities We had ocean front which was lovely

Contras: The main foyer and parts of exterior very tired and need of a make over

Prós: The staff was friendly and the location was good.

Contras: The hotel is old. It does not represent a 4 star hotel.

Prós: In addition to being right on the ocean, the whole staff were warm, friendly, and very accommodating.

Prós: Perto das atracções em Waikiki.

Prós: Quarto de cortesia a ser usado após o check-out (30 minutos em uma primeira base vêm primeiro servir). Quarto amplo e confortável. O serviço da Equipe foi excelente.

Contras: Taxa diária de estacionamento, café da manhã foi apenas OK. Elevadores lentos e pequenos.

Prós: Excellent stay, great location and big rooms.

Prós: Room, great view

Contras: Ho hum pool, no beach access

Contras: A bit pricey. Too many babies in pool. Should have an adults only pool.

Prós: Location and free breakfast

Contras: no.

Prós: Great hotel and very accommodating staff.

Contras: Nothing, would stay again.

Prós: free breakfast and happy hour reception

Contras: no

Prós: Everything was exceptional here, from start to end.

Contras: There was a protest nearby but the high floor I was on made it ok

Prós: Breakfast was AMAZING! The chef's were just wonderful catering for all types of food allergies and intollerances. The variety available daily was brilliant. Plenty of choice and extremely good quality fresh food. Definitely recommend the buffet breakfast.

Contras: Much too expensive for an Embassy Suites

Prós: location is great food nice

Prós: Great location-close to the ocean & walking distance to Waikiki restaurants & entertainment; loved the breakfast & evening reception included in the rate.

Contras: Everything at this hotel was wonderful, so there was not anything I did not lie.

Prós: View, location is close to the restaurants and beach

Contras: Toooo many kids! Breakfast was redundant, very expensive valet service

Prós: Design, tamanho da propriedade, calor e profissionalismo da equipe. Valor é ótimo e desde que eu vivo em outra ilha havaiana, eu gostei da localização, uma área um pouco tranquila de Waikiki, mas muito perto da ação. Ótimo também para viajantes LGBT. Você está longe o suficiente das multidões somando e a maioria dos convidados foram quentes e simpáticos.

Contras: Piscina precisa ser aquecida e música é muito alto. Além disso, (e eu gostaria que isso fosse em cada hotel), o chuveiro era um pouco complicado e levou tempo para descobrir como ajustar corretamente a temperatura, etc instruções seriam úteis. Além disso, eu chamei para descobrir onde o guia de canais da tv estava localizado e a recepção não sabia. Remodel aquelas cabines do elevador.....yuck!

Prós: O guarda de segurança foi legal e o cara de manutenção foi legal.. É isso

Contras: Recepção, o quarto, e taxas escondidas .. Wi-fi custa $12 detenham 100 $ praticamente tudo o resto.

Prós: open city view from 8th floor, nice balcony, good location

Contras: the hotel name surfjack a little misleading, small pool small lobby, expensive restaurant, vallet parking not the best quality. if you are a old couple and you stay for longer time I recommend to pay a little more and stay e.g at Alohilani resort.

Prós: Location

Contras: Rooms a little small and needs updating especially bathrooms

Prós: A good vibe about the place. Pool is spectacular Staff very polite and helpful Nicely appointed bedrooms

Contras: Restaurant ambiance was not as good as the rest of the Hotel, particularly the seating at the rear. You're charged a daily activities charge for stuff that most hotels would give you for free anyway. Cocktails very expensive. No free continental breakfast just tea and coffee. Location central but not great (15 minutes walk to Waikiki beach).

Prós: I liked how nice they were. Literally they gave us a hospitality room to rest before our flight free of Charge. The bartenders and staff were super nice

Contras: The fact that we had to leave and didn't see more of hawaii

Prós: Everything else

Contras: We would have preferred a broader food and drink menu

Prós: Nice hotel with comfortable beds, very helpful and welcoming staff. Location is perfect - not close to crowded streets and at the same time close to every place - beach, shops, restaurants, buses, etc. Food in the restaurant of the hotel is tasty as well. Free lemon water all day, tea and coffee until the afternoon.

Contras: Everything was good but one remark (not negative one) - the music in the lobby could be a little bit lower (not considering the party days) in case you want to relax and read near the pool ;)

Prós: do espaço

Contras: do pequeno almoço

Prós: Loved the vibe and the staff and the closeness to everything. Brilliant hotel. Can’t recommend it enough.

Contras: Nothing but just for young mum and dads they don’t supply cots for little ones

Prós: The restaurant in the hotel is great! Either breakfast or dinner.

Prós: Quarto muito bem decorado, camas super confortáveis, localização ótima e o pessoal da recepção muito atencioso .

Prós: As a local resident, they dropped the resort fee for me and gave me a discount for park. Much mahalo. We stayed from time to time and the people at the front desk all recognized us.

Contras: Nothing.

Prós: Localização conveniente, bem na praia.

Contras: Elevadores confusos que não respondiam direito. Parava em quase todos os andares indo para cima e para baixo.

Prós: Excelentes acomodações, excelente equipe particularmente um cara chamado Alex na recepção. Nada foi muito incômodo. Com certeza gostaria de ficar lá novamente.

Contras: na nossa opinião, nada de ruim

Prós: Localização, limpeza, comodidades, valor

Contras: Sem atritos

Prós: Excelente localização na praia.

Contras: Alguns dos membros da equipe tentaram, mas não sabiam coisas básicas. Os elevadores têm um sistema estranho de chamada e são muito lentos e lotados.

Prós: Bem na praia, na melhor parte de Waikiki. A equipe era super amigável. Travesseiros eram os melhores.

Contras: Área da piscina era muito pequena. Difícil de conseguir uma cadeira. Piscina e ofurô fechavam cedo demais. Bar lotado, difícil de conseguir um lugar para se sentar.

Prós: Excelente localização. Bom que existe uma lavandaria disponível disponível. Quartos de tamanho decente. Funcionários simpáticos.

Contras: Não crazy sobre Duke. Comida medíocre e serviço. Área da piscina é no lado pequeno.

Prós: Confortável, limpo e excelente localização. Restaurantes do hotel são bons e têm uma excelente vista da praia de Waikiki.

Contras: A academia praticamento não existe.

Prós: Right on beach; hula grill and dukes are great restaurants

Prós: A localização é fantástica. E o Hotel tem bastante movimento e animação à noite com o Duke’s restaurante

Contras: Antiquada e com carpete

Prós: Location on the strip cannot be more central than this. Plus, it is right on the beach! So convenient!!

Contras: All was amazing!

Prós: People, most were great.

Contras: We clearly requested a ocean view and only had a partial view, no sunsets were able to be seen from our room on the side of the hotel, just a partial view.

Contras: free room

Prós: Staff were so friendly. Rooms were very clean. The location is the best and I would recommend getting the Voyager Rooms because breakfast is included and afternoon pu-pu's as well. Our partial ocean view was excellent. I would stay there again.

Contras: We stayed for 10 days and the evening Voyager food was not that great but it sufficed. The morning food was great.

Prós: The guava juice at checking :)

Contras: The food at the restaurant was sub-par.

Prós: Position

Contras: Really dated facilities No recognition of renting 4 suites for 10 nights over peak period, staff were aloof and we won't be returning.

Prós: Location is amazing! Right above Dukes. You are in the heart of it all. Good breakfast, wonderful staff, what a view! Thank you for the hospitality room I could freshen up in at 6 pm before my late night flight since I had to check out at Noon.

Contras: Rooms are quite outdated. The even could use more elevators. Sometimes a bit of a wait. I didnt find the refrigerator (under the bathroom sink in a cabinet) until I was checking out.

Prós: The pool chairs, Duke's, the location to everything we wanted to see was within walking distance. The complimentary room after we had to check out was a great perk before we had to leave for the airport that evening.

Contras: get the cappuccino maker fixed in the restaurants. We ended up eating away from the hotel because of this.

Prós: Location right on Waikiki beach.

Contras: It was pricey, but I everything is pricey in Waikiki. For what you get, the cost was not worth it.

Contras: Noise from other guests in hallway was a little annoying

Prós: Localização e serviço

Contras: Muitas crianças, e sem cadeiras ou guarda-sóis o suficiente à beira da piscina

Prós: Na praia

Contras: Eles cobram USD 45 por uma cadeira de praia diariamente. Muito cheio na piscina, a piscina é muito pequena.

Prós: Realmente bons quartos e serviço.

Contras: A academia não era bom!

Prós: Histórico, hotel icónico, ainda o melhor

Contras: Nada

Prós: A praia o ambiente

Contras: Tudo o resto

Prós: Excelente localização para acesso à praia, lojas e restaurantes.

Prós: Location, staff, free events, shared pool at the Sheraton Waikiki for kids.

Contras: There's construction going on next door at the Sheraton Waikiki and a water main broke and we were told the hotel would lose pressure around 12-4am which was not a problem for us since we were sleeping. Overall, would stay here again!

Prós: Staff at breakfast. Relaxing ambience of the hotel. Location. Mai Tais

Contras: Significant litter and food waste found left around the pool area daily. As a returning guest, it would be pleasing if welcomed back.

Prós: Lugar maravilhoso, com ótima Localização. Uma construção clássica e histórica, com conforto e ótimas comodidades

Contras: Banheiros um pouco desatualizados

Prós: Obviously it was the location and historical significance of the hotel.

Contras: The grounds surrounding the hotel are exquisite. The staff was very friendly and accommodating.

Prós: It's a beautiful hotel inside and out. The bed and the pillows are very comfortable. The bar and beach staff are excellent. The location is perfect for waikiki.

Contras: We arrived st 1500 on 14th November and checked out at 10am 16th November. Spending nearly $900 for our time in the hotel. We couldn't access wifi in our room and so were changed into a different room after spending an hour on phone to a tech guy to try to sort. Eventually moved rooms at midnight having had to pack up all our belongings. As we had moved rooms, the next day our room wasnt cleaned until we asked housekeeping at 15.30. The room had not been on the list to clean. By that time our plans for the day had to be changed as a result, this made for a less than relaxing afternoon. HIDDEN COST - On check out, we were charged $80+ for 'resort amenities'. The staff member showed us a booklet we had never seen before, detailing what is including with this charge, this - high speed wifi throughout hotel. - one keepsake photos with complimentary portrait session - complimentary one day rental of GoPro - unlimited local, long distance , toll free and international calls - bottled water - fitness classes, resort cultural classes:lei making, yoga, huiwai-traditional hawaiian sunrise ceremony, hula lessons -complimnetary bag of signature baked goods from royal Hawaiian bakery -10% off retail gift box item royal Hawaiian bakery - sealife entrance buy one get one free - and more We had no booklet in either of the rooms in which we stayed , nor was this presented to us upon arrival/check in. We would have loved to go to cultural activities and so this had really disappointed us. When we brought this up with the manager at check out, I was disappointed at the response. He waived 1x$40 for the lack of wifi and apologised for the lack of room cleaning, but I feel this wasnt good enough, given that the only amenities we benefitted from were four bottles of water, wifi in the room on the second day (although not at the beach which is where we were all day) and 3x complimentary cookies.

Prós: Great location was great. Hotel staff was outstanding

Contras: Pool area was small

Contras: Based on our room I'm surprised this is a 5 star hotel. The room was barely big enough for bed and the bathroom was so small you couldn't even reach the toilet paper while sitting on the toilet. Horrible experience for the price we paid.

Prós: The restaurant and food in the hotel restaurant are excellent. Breakfast on the restaurant patio was wonderful and the wait staff were prompt and quick to adjust. ( I say that because one morning there was a false fire alarm and so many guests came to breakfast all at once, so the staff and the kitchen were slammed. They handled it without missing a beat.) It is pricey, but it's Hawaii and expensive to import anything so I can comprehend that part of the cost.

Contras: Not a thing. The RHH is still the most elegant hotel on Waikiki. She quietly displays her history and past prominent visitors with pride. Her staff is cordial, kind and gracious with all guests. Her cleanliness and comfort are top notch. I have been blessed to stay in some phenomenal hotels with my job, but she rates in my top 5 with all of her attributes and qualities.

Prós: location and staff amazing

Contras: loved everything

Prós: Everything! Location. Staff, facilities.

Contras: No

Prós: The hotel is beautiful and staff were really friendly..

Contras: The room AC was not working. I called twice for someone to fix it and no one came. We had to get ready for an event and were sweating. My husband and I couldn't get comfortable and couldn't sleep.

Prós: The old Hawaii feel. I grew up in Honolulu in the mid 1950s.

Contras: The Mai Tai Bar is too modern now.