ok for an overnight stop rooms need updating
Great staff! Excellent location, however the food was not great. For such a nice hotel, I expected a better selection, better tasting and overall better quality meals for dinner and breakfast. Only the food. I loved the staff. They were very friendly and service- oriented! I appreciated how they had a breakfast prepared specially for my family because our taxi needed to pick us up a couple of hours before their breakfast buffet began!
A alimentação e o horário da mesma. no dia da minha partida, foi uma funcionária ao meu quarto às 8 da manhã, entrou no mesmo para me dizer que tinha que sair até às 10 da manhã, isso não é necessário, eu sabia bem que tinha que sair nesse dia, ou ela estava com pressa para limpar o mesmo??
localizaçao e preço pelo preço não seria possivel exigir mais.
Localização O empregado da recepção, que me obrigou a chamar a policia, pois não queria fornecer factura e recusou-se a fornecer livro de reclamações, só o tendo apresentado perante as autoridades policiais que fram chamadas ao local
De tudo em geral, instalações, staff, comida e eficiência do sistema "tudo incluido". Estdia a repetir no futuro próximo. Substituir as cadeiras na zona da recepção por cadeirões (sofás). Só isso.
A proximidade da praia (para apanhar sol e passear porque para quem tiver crianças a praia não é interessante) e a ideia muito boa de aproveitarem o terraço do último andar para colocarem dois jacuzi e uma piscina extra. Para um hotel de 4 estrelas esteve abaixo das expectativas. Pouca variedade e qualidade nas refeições. Pequeno almoço muito pobre para 4*. Salas de convívio sem qualquer sofá ou cadeirão, apenas cadeiras de café, funcionários com muito pouca formação e a ter atitudes pouco adequadas (falar muito alto logo cedo nos corredores, levantar os pratos da mesa sem proferir palavra, fazer imenso barulho a despejar restos, pouco cuidado na colocação das mesas, não comprimentarem, etc.). Para um 3* seria aceitável, para 4* está abaixo do desejável.
Fica perto da Praia de Fenals e relativamente perto do Centro de Lloret del Mar. Tem uma paragem de autocarro em frente ao hotel, para quem não gosta de caminhar. As refeições do hotel baseiam-se em pratos feitos à medida dos britânicos. Era preferível que fossem da cozinha catalã ou espanhola.
os funcionarios são amaveis, as instalações estão dentro do esperado, tem uma boa localização ementas bastante repetidas as do lanche são sempre iguais, falta um espaço com internet.
Valorizo a localizaao e o preço,esta optimo
Localização do hotel e a relação custo beneficio que foi excelente, a programação de atividade tambem foi bastante interessante
Gostei da disponiblidade dos funcionários em servir o melhor possível. Situações como condicionar o ar condicionado a um horário estipulado pelo Hotel não se usa neste século. O dia tem 24H e não existimos apenas das 15H00 às 24H00.
Toda a envolvência diurna e nocturna. A categoria não corresponde à realidade. Parece quase um aparthotel... A comida é fraca, o atendimento é péssimo e os quartos horriveis.
Comida (bastante variedade principalmente ao almoço e jantar e de boa qualidade). Relação preço - qualidade. Colchões das camas são fraquinhos. As almofadas cheiravam a mofo.
havia muita comida
A relação qualidade/preço. A pouca simpatia do pessoal do restaurante.
alimentação devia haver café simples no pequeno almoço, nas refeições devia ser gratuito o consumo de água
A comida é boa e variada.
Não gostei. Atendimento da recepção, cobrança de taxas desde o controle remoto da televisão até o cofre do quarto,mal cheiro no quarto, pessimo atendimento.
Friendly staff Really good location Double bed - not two twins pushed together There was no remote for the tv Broken sockets in room exposing bare wires
The staff at hotel are fantastic and very polite plus very good at there job. The location good for pubs and clubs, 5 minute walk to old town with various shops and bars , beach ten minute walk. would use again.
Hotel staff and Location the breakfast , the same in evrey day and poor.
Closeness to the nightclubs and city centre and good buffet breakfast. Lack of lift for some floors.
location near bus station
Breakfast No airconditioning, no ceiling fan
The staff is very helpful and friendly even the cleaners are friendly which is hard to find! The rooms did not have any cooling system, not even a fan which was uncomfortable during the night to sleep due that the fact that the weather was still hot in september!
Hotel was central to main bars and restaurants and only a short walk to beach.
Hotel stood out as being so much better than its competitiors. Breakfast was very reasonably priced
The hotel was very central
indoor swimming pool, jacuzzi and sauna, a must!!! very near of the centre and sea. some people at the reception were not as friendly and helpful as we could expect
The location of the hotel The rooms where small and uncomfortable, the hotel charged extra money for the use of the safe, they did not gave extra towels, they did not gave towels for the pool
In terms of value for money, you don't get better than this hotel. We stayed for 3 nights and could not fault anything. Originally we had intended to have our evening meal in local restaurants but there was not much choice so used hotel buffet instead; At £10.00 per head it was ideal. We would definitely recommend this hotel.
breakfast buffet was good. Pool and bar lobby area pleasant. One person at the reception (at night) insisted that we pay all in advance. I did not agree as it was contrary to our reservation and it made me angry. He was not polite. We did pay all at checkout (6 days+ parking).
The hotel was in a good location,about 10 minutes walking from the beach.I recommend it for those who want to be far for the noisy streets which are full of discos and clubs. The fridge and tha safe were locked,so we could not use them!!! I think that these things must have been included into the price which was high enough! We were disappointed when we saw that they were locked.The hotel was noisy,one morning we woke up listening for about an hour furnitures moving and moving around and around upstairs
The reception, bar area and restaurant had been beautifully refurbished in contemporary style to a very high standard. The pool and outside bar area were very nice and clean with plenty of sunbeds. I didn't like the old-fashioned small single beds and the blankets and bedcovers. Maybe the hotel should offer some double beds with nice linen and quilts?
The staff was lovely, especially the bar staff who were very friendly, helpful and full of smiles. Bedroom was basic although VERY clean and the lady cleaning the room was very lovely. Shame no family room is facing the pool though.
Good location with pleasant comunal areas. The bedroom was under sized and the furniture was of a very poor quality.
Próximo do mar, animação e boa relação qualidade preço! Pequeno almoço com croissants e bolaria no geral de dias anteriores
A localidade, proxima ao centro Toalhas precisam ser novas e confortaveis, nao havia shampoo, a parede do quarto estava um pouco suja, faltou um mini bar pra um hotel de 3 estrelas como tbm um quadro na parede.
Das prais ao redor substituir alguns funcionários do hotel, por exemplo, o sr. Felipe Batuecas, que não possui aparentemente nenhuma competência e nem um pouco de educação com os hóspedes, não voltaria pra este hotel simplesmente por causa desse senhor sem caráter.
located on the top of a hill so quiet and beautiful view, free wi-fi in the lobby, building with distinctive character located on the top of a hill so no shops or restaurant very close to the hotel and sometimes windy
No internet, long way to the beach, rooms are unclean and completely outdated. You can find a lot of nice hotels on the beach for the same price.
Wonderful view of Lloret del Mar, fabulous flowers on the outside, the pool was great, breakfast was amazing with so much choice. The interior of the hotel is very relaxing and bright, and we had a garden which we could access from our room. Wonderful breezes because we are on top of a hill. And we caught the end of a great flamenco show that was put on for the guests. Very enjoyable overall. The hotel staff, for the most part, were nice, but 2 were pretty depressed and never smiled...we had 2 single beds (the twin, but I thought we booked double...) pushed together and they were not comfortable or romantic. You are also on the top of a hill which is great, but does mean a pretty steep climb up the stairs, but if you take it slow it is fine. Not for smokers ...
The hotel was clean and tidy. Great for parking as the had ample parks.too many steps for young children down to the shops no good for strollers or prams. Beautiful outlook from pool, restaurant and ocean view rooms. Food as expected not great but not bad. Would stay again. The Lack of Internet access and poor mobile phone reception would mean it would not be a great stop for the international traveller and the room phone did not work
The room and location Some guests were noisy in the car park while we were there. This happened early hours of the morning
Grand Old Hotel Loud, students, 2 bus loads.
No fresh juces ((, poor choice for vegetarians
View, swimmingpool, classic style A loud noice player on the roof of another hotel. Always making noice to scarre birds away. Irritating!
location of the hotel
the hotel but not the location a lot of street noise
Very loud teenage hotel guests. The noise and loud music went on until early morning and then started again from around midday. Cleaning ladies regularly woke me up early in the morning by banging at the door. There was no "do not disturb sign" to hang outside the door.
The hotel was close to the beach and to the bus station. Two pools were very clean and nice and a very nice housekeeper(made) Payment in advance before seeing even the room,awful lazy tall barman who will make you a coffe 20 minutes,there is no expresso in the breakfast,small tv without buttons and remote control(15euro depozit) ,only 6 doubled beds in the whole hotel, no fridge in the room,only first day they give you shampoo and soap:))
The hotel location, its parking facilities and the outdoor pool are the selling points of this hotel. There is no satellite tv in the room and only Spanish channels aired
Very friendly staff - good value - great breakfast They did not clean the pool area once while we were there, they simply re-arranged the sunbeds - consequently the floor was covered with cigarette butts and extremely dirty - by the time you got out of the water and to your sunbed your feet were filthy!!! As a non-smoker I found this disgusting!
it was a very nice hotel would be great for family,s a lot of outside space and very quiet and in the centre of the town I have stayed in Lorret a lot of times and would go back to this one nothing at all everything was great
main hotel was very good but i was put in room over the road a small hotel to quiet as i was there alone there were guests but i did not see them no one at the desk also there was a tv no english chanel if only news i am 76 and like more people around lonely at night for lady alone also no english tv to watch but main hotel would have not been lonely
Very good and quiet location - close to the sea - only few steps down the hill. Friendly reception staff. Actually we were located in Gran Garbi Mar despite we booked the room in Gran Garbi Hotel. Each floor in the hotel is covered with terracotta what makes it very noisy - you can hear every step on the corridor as well your neighbors. Additionally cleaning staff was making much noise starting from 8 a.m. Thin walls. Very poor breakfast. Small beds. No hairdryer in the bathroom. Very small swimming pool. No WIFI. There was no "do not disturb sign" to hang outside the door.
It was clean. Fairly good location, in the center and close to the beach. Better avoid if your standards rise above teenage summer camp. The hotel is quite old. There was a bad smell in the bathroom coming through the otherwise useless ventilation system. Noisy, crowded with teenagers looking for fun and cheap drink. You could easily hear the other rooms and the street (and the pool party). No AC. A total tourist rip off. Add to the room rate the cost of the parking (the same as in other public parking, no deduction made for being a guest of the hotel), the renting of the fan, the renting of the safe box, the renting of the TV remote control (!). We paid for halfboard but the drinks weren't included, not even plain water, and overpriced. And on top of all, we had pigeons in the bathroom ventilation system!
Very clean room the staff at the reception is very helpful and well mannered No wifi a little bit noisy
Clean, attentive staff, great value Basic food, same each day (you want gourmet - then pay 5* prices!!!)
next to everything no sat alite tv
Town centre location, parking facilities, friendly & helpful staff
Very good junior suite, clean The front desk staff is not pleasant at all, very noisy hotel but it is a little normal for this city
It's really cheap It's too noisy
The hotel was in an ideal position, just a few minutes walk through the busy lanes to the beach and promonade walk and cafes. The rooms were very clean, bed linen was crisp white sheets. An abundance of towels in the room. The food via Buffett type self service was different everyday, fresh and plentiful. The gardens were very well kept, plenty of seating on the terrace area. Although in a very central position as stated before, their was hardly any noise, this as due to it having high walls which gave one a feeling of seculsion. Staff were pleasant, helpful and friendly, lead by the manager Anna, who was always available, and interacted with the guests. Will go again. The way that some of the guests treated the staff by being rude and offensive.
met some nice people weather good bar staff very rude
A comida estava bem confecionada embora não com muita varieade. Hotel com muitos jovens que não respeitam as outras pessoas. Não é bom para familias com filhos . Hotel a precisar de obras de remodelação.
localização Comida melhor
A comida era gostosa e de qualidade. Empregados simpáticos. Os quartos estão a precisar de uma remodelação profunda.
Das condições oferecidas, relação preço-qualidade, da simpatia dos funcionários e da localização.
da localização, simpatia do staff. as instalações antigas o que leva a que se oiça o barulho feito pelos hóspedes tanto dentro como fora do hotel. Falta de limpeza nas instalações exteriores, nomeadamente na esplanada. Também por culpa de alguns hóspedes que não têm o minimo de civismo.
Animação do Bar do Hotel e Animação Infantil Hotel demasiado barulhento, staff do mais antipático que já encontrei, pouco prestativo, não tinha ar condicionado, restaurante de pouca qualidade, variedade de comida muito pobre
Fiz reserva para uma semana e apenas fiquei uma noite. N~lao recomendo o hotel a ninguém. Péssimas instalações, todo o hotem em si está degragado. Não deveria constar nas ofertas do Booking. Tudo...não apreciei nada.
gostei basicamente de tudo, não tenho nada a acrescentar
O preço e a localização. Grande falta de limpeza; Imenso barulho a qualquer hora do dia ou da noite
Rooms were large and confortable. Location is very pretty. They ask for a deposit to use the rempte control and did not tell me until I asked them after I went crazy looking for the remote in the room.
personal talking in russian !!!! i didnt liked the twin bed in the dubble room
The pools are ok and the continental breakfast very nice. The room had the walls dirty, no mini-bar, no refrigerator, I had to pay warranty for a remote control, the TV has only spanish programs and 2 german ones, the daily cleaning is not good enough, no vacuum cleaning, no replacing of soap, no bathtub cleaning, old plastic chairs and table, tax for sun bed matrices, etc.
Optima localização Poucos espaços exteriores para serem utilizados no inverno
Bastante acolhedor, sempre muito limpo, bem perto da praia, uma esplanada bastante boa com os serviços a serem rápidos. Um Hotel onde se pode passar umas férias agradaveis com a familia. Um bufet um pouco melhor. Uns grelhados seria óptimo.
Hospitalidade dos funcionários, ambiente calmo e seguro, proximidade de uma boa praia. O pequeno-almoço poderia apresentar fruta.
The food was good. Almost all of the staff was nice. I liked the pool areas and the common facilities. The room was small torn and worn. The loud guests in the corridors screaming and fighting almost every night.
everything the goings on of some of the British guests
The staff in the reseption were verry kind and helpfull I dit not like the food at the restaurant, I think et was better with less kind off food, but better kvalitet. The service in the restaurant were also very bad, the staff were not servicemindet more the oppesit.
Great Location Some guests were behaving badly, not the hotel's fault. Food was bit oily for our liking but very good for all that
The location was very close to the beach Mold on the curtains and dust mites on the toilet paper. Quite the overwhelming smell.
The price was great and the hotel was clean The outside jacuzzi was cold which was a shame. It would have been good to have a late check out as well. It was also difficult to understand one of the receptionists as she did not speak much English. Also the majority of guests were elderly spanish, which didn't bother us as we were only there for two nights.
the spa is very good
Gostei imenso da simpatia dos funcionários e também de todo o serviço de restaurante e bares. Ideal para casais com filhos pequenos, piscinas muito grandes e bonitas. Deveriam melhorar o serviço de intternet
O que gostei mais foi a piscina é enorme e todos os dias é limpa. O ginásio deveria ter mais máquinas a funcionar visto que se pelo menos tinha 10 máquinas apenas funcionavam 3 e para um hotel de 4 estrelas isso é mau. Poderia ter também um spa, aí ficaria excelente para o hotel.
Instalações e comodidade Horários para check-in e check-out muito apertados
as piscinas do hotel são espectaculares, os quartos são optimos e a animação é muito boa. A limpeza dos quartos por vezes não é muito boa.
É um hotel simpático com boas condições e embora não seja em frente ao mar, o percurso até a praia de Fenals faz-se em 10 min.
de ter tudo a volta de usurfruir da cidade sem ter a confusao turistica e de estar num appart.. com as vantagems d um hotel
Localização O pequeno almoço é muito fraco.
Localização, por nao ser perto dos baderneiros e festeiros Este hotel não é 4 estrelas! E se nao mudar muito, nunca será! A tv é ridicula, nao tem frigobar e o estacionamento, além de ser cobrado é a 1,5 km do Hotel no 6o andar de um predio onde só tem elevador ate o 5o, e isso nunca foi avisado.
the best thing about this hotel was the location :) the day reception staff was great :) especially that middle aged italian speaking woman :) i forgot her name :/ she was very very helpful... even managed to fix certain appointments for me such as bus confirmations etc... breakfast was poor... had to spend a whole day on toilet after... no aircondition in rooms... expensive internet service ( both at reception or wifi)... noisy people... one can only sleep after 5am or 6am... night staff (in particular the man with grey long hair) was totally unhelpful, ignorant and not to stay with people...
Staff was very helpful , good value for money , good for young people, next to main nightlife spots , close to the beach
It was close to the centre, easy to find and was in good price. Wifi was very weak...could not join from my room.
Bliskosc do plazy , ale bez widoku ! ,close to the beach ,but not view on the beach ! Uwaga !!! halasy zgielku ulicznego ,duza ilosc dyskotek !!! halas i jeszce raz halas !!!! Very noisly hotel !!!! Discos !!!!! platnosc z gory ????? down payment before ????
This is a hotel for young people, and I loved it. Everybody was nice, we had informations, and we even met new people that lived in other rooms, thing that in an other hotel doesn't happen!
Mmm... The balcony) Also it was not far from the beach. T Pillows first of all. There was no soap in the bathroom. We came at night (earlier for 10h - it happened) without paper with confirmation of our booking and the gay (administrator) didn't find us in the list. So we was waiting till morning comes and the other administrator will show up! ((((( She found us in 2 minutes in booking list.
The hotel situated on the most busy street of the city. Lots of bars, clubs, restaurants. Very noisy at nights, but if your windows come out to the interior court (to the swimming pool), it wouldn't disturb you. But if they come out to the street, it will be very noisy at nights. 5-7 min from the sea. Huge rooms with a balcony.
It's not far from the beach, it was clean and cool. Airco didn't work one day but it was repaired quickly. Lloret de Mar is a party place, so there's a lot of noise all through the night (earplugs are provided by the hotel).
A localização O hotel esteva com um cheiro desagradável. Não possui internet. Não havia facilidade no transporte das bagagens, pois só tinham as escadas.
proximidade da praça aonde foi parque fechado do rali costa brava
Da proximidade do mar O cheiro fortíssimo na entrada
estava tudo exelente deveria haver mais informacões em Portugues