Hotéis em Lloret de Mar

nothing much very small uncomfortable room, old, worn out furniture, ugly bathroom

Gardens around the hotel are nice. Swimming pool should be bigger. Bars and restaurants were nice too (design and equipment). I didn't expect in 5***** hotel so bad bathroom (blots & falling paint - I have nice picture of it)! We went to the bar for a cup of coffee and after half hour when I came back to my room I found that my room was wide open. I didin't find anybody there but when I told about that at the reception receptionist didn't do anything to check what happend. My wife ordered duck for the dinner and she got rare meat. Waiter told her that meat is rare because otherwise it would be too hard to eat. Finally I had to teach manager how to use bank cards with chip build in. Receptionist who didn't want to or didn't know how to use it asked me to go to the bank and bring them money in cash. Is it standard service in 5 star hotels? I dont think so!

proximidade da praça aonde foi parque fechado do rali costa brava

A localização O hotel esteva com um cheiro desagradável. Não possui internet. Não havia facilidade no transporte das bagagens, pois só tinham as escadas.

place

that it is in a good location restorant closing time. roomes need a littel warming in ambance

The hotel by itself is great. I loved location, facilities and view. Service is poor. Definitly not 5 stars. No making up rooms in the evening (or couple of times from my 8 nights stay). Nobody cared about replacing these small items in bathroom. Too many restrictions, one could not take a peach to the room from the dinner. Meal is rather tasteless and monotonous. No fresh squeezed juces for breakfast (5 stars?)

Location

I like the location only This hotel need to be renovated. Very old furniture and bath etc. Very dark room. and very difficult to communicate with staff, as they doesnt speak english. Even to order eggs for breakfast inpossible.

Inpossible to order any kind of food in the restraunt and room rervice/ they didnt understand english at all!. And how it possible to pretend for 5 star hotel??

Good view from balcony, marvellous views from breakfast/dinner rooms and from the terrace, peaceful calmness in hotel (apparently the hotel attracts quiet guests without children - but we were visiting in late season), personnel usually quite friendly and discreet. Room quite small (no place for chairs), overall quality of room not at 5-star level throughout (badly functioning balcony and fridge doors, no amenities like water-cooker for tea in room, lighting not good enough for elderly eyes). Lack of attention to detail: magazines in room from 2007, personnel not well trained in English (ordering fried eggs with bacon unsuccessful). I would recommend the hotel mainly for early and late season, and not for families.

The location of the hotel The rooms where small and uncomfortable, the hotel charged extra money for the use of the safe, they did not gave extra towels, they did not gave towels for the pool

Good location with pleasant comunal areas. The bedroom was under sized and the furniture was of a very poor quality.

breakfast buffet was good. Pool and bar lobby area pleasant. One person at the reception (at night) insisted that we pay all in advance. I did not agree as it was contrary to our reservation and it made me angry. He was not polite. We did pay all at checkout (6 days+ parking).

Não gostei. Atendimento da recepção, cobrança de taxas desde o controle remoto da televisão até o cofre do quarto,mal cheiro no quarto, pessimo atendimento.

Toda a envolvência diurna e nocturna. A categoria não corresponde à realidade. Parece quase um aparthotel... A comida é fraca, o atendimento é péssimo e os quartos horriveis.

A comida é boa e variada.

alimentação devia haver café simples no pequeno almoço, nas refeições devia ser gratuito o consumo de água

Good entertainment hotel staff were rude and unhelpfull and the food was very poor and unless you went to eat as soon as the 2 hour slot started then there wasn,t alot of choice left

Close to the sea and city, activities for children. We visit this hotel since 4 years. 2008 is the first year when we have seen a degradation (1. less friendly staff; 2. worse quality and variety of food; 3. cleanliness in the rooms)