This hotel is located in the tallest building in Tokyo and it offers incredible views of the city! The rooms are breathtaking and I have never experienced such incredible, all encompassing service. The concierge offered us the best sightseeing advice and we had one of the most memorable dinners in their Japanese Michelin Starred Restaurant. Oh and there's a fantastic 24hr Grocery Store located in the super posh MidTown Shopping Center adjacent to the hotel. I have to also say that compared to other Ritz-Carlton Hotels I have stayed at around the world... this is by far the best of their Hotels properties! What I didn't like was that we had to leave so soon...
i had booked a non-smoking suite. the room had clearly been smoked in - an air purifier was by the bed when i got to the room. not cool at all. the fact that there are still smoking rooms that can be 'changed' into non-smoking? plus, had an issue with business card request. hotel itself is beautiful but dealing with unexpected issues not very good-especially for the price.
Centrally located, and incredibly good value for money. facilities are very good, and rooms are clean and not cramped. My rate was great, and it included breakfast. Well, there were a lot of staff - and they weren't very friendly or helpful. This could actually be a very successful hotel with a slight change of culture, in relation to service.
For a hotel in Tokyo, the room was spacious. The internet fast, the bed comfortable and the bathroom nice. Tokyo hotel rooms are never the largest but this was a nice stay. The staff are also extremely helpful and polite. There was some noise from outside at night but this is not a complaint as I was right in the middle of the city.
in a good location to explore Roppongi and more, would use again.
It right in the middle of the city and close to the metro extremely small room, but ok you are in the center of Tokyo
The location is awesome to go out for sightseeing in Tokyo. The room was cozy and clean.
Perfect location to enjoy Roppongi. Close to restaurants, bars, and the train station. Room had wi-fi, was clean, the staff was beyond helpful with a few who spoke english, and the breakfast was well worth it (more than just the standard buffet). Great stay, but the room was small for sure, no closet, and some of the entertainment options could be updated (TV and faster internet).
Very well situated, the room was comfortable and reasonabilly priced for Tokyo. Maybe a bit noisy because it is a lot of traffic in that area all day and night. The breakfast could be a bit broader.