Boa localizacao, com facil acesso a estacoes de metro e restaurantes com vista (near subway stations and near restaurants and izakayas at the Shinjuku skiscrapers) A descricao no site que promove "vista para a cidade" eh erronea, pois no andar 11 via outro predio, o que foi um ponto baixo da estadia (the description that the room offers city view is uncorrect, as from my 11th floor view I could only see a building, which was sad )
Otimas acomodações, funcionários muito gentis e prestativos, ótima localização e facilidade de acesso por pedestres do aeroporto e estação de trem.. Exagerada e estranha a cobrança por uso do " fitness ", contraria a tônica mundial. Preços internos de restaurante e café da manhã exagerados.
A nice hotel living up to luxury billing Having to pay to use leisure facilities and cost of restaurants is too high
Great views from room, lots of space in the Park Deluxe room, very good service. The New York Bar on the 52nd has the best view and great jazz nights our rate did not include breakfast..
Best in Class Service, ambience, Decor, Views and Iconic reputations. $40 hamburger in the lounge upstairs. It was delicsious, but wow
- Cleanliness - Spacious Space - Amenities - Friendly Staff - Service - Shuttle to Shinjuku Station - A bit far from Shinjuku Station by walking - Underground (Metro) does not have full escalator (a bit difficult if carry lots of stuff)
Location was good near Shinkuku station (one one the biggest) The hotel has a gymn and a pool but you have to pay 2,100.00 yens (US$ 26.00) / person / day. The staff speaks poor english. Check out at 11h00am so not good if you have a late flight (30% of the daily rate to stay to 03h00 pm).
Staff is extremely helpful with everything . I have requested to make a reservation at many famous restaurants and the concierge staff did a very professional job securing a seat for me . They have planned everything for me better than I have planned by myself .
Convience to subway and did not cost too much considering it was Tokyo. Bathroom was very good. The bathtub was large. We had a city view also. The pillows on bed were hard and small. Room was very efficient but very tight for two people,
Well located and comunicated. Very clean. Little rooms (as usual in Japan) but confortable. Would stay here again.
Best of it all, the location and the general appearance. Clean, quiet, nice staff and close to a konbi market.Guest rooms are fair in space. Microwace oven and a brand new washing machine. Just to mention something, lets say there was no ofuro, wich may not be necessary for most people, but i think it is one of the nicest things before going to sleep.
Nice ambience , clean ,comfortable, quite near to Shinjuku , fast food , restaurants at doorstep of hotel Rate is less competitive It's quite steep
The rate is cheaper than similar hotels in the neighborhood and breakfast is complimentary.
Good, practical hotel that is not too hard on the wallet. Most of the staff we experienced were always friendly and helpful. LOVED the convenience of the shuttle bus. Without it, the long walk from the train station would have been quite an inconvenience. There was not much to dislike here, however we did spend most of the time in the city rather than in the hotel. The only offputting experience was asking one of the front desk if the nearest conbini had luggage delivery services and she said no. We had a feeling her advice was incorrect because when we went to the conbini to check, they said they could transport our luggage for us.
Location Beds were hard
During my stay, I got sick from my stomach. Once the staff knew about my illness, the staff was attentive and went as far as to check up on me to see how I was doing. That's not only great service, but a gold standard in taking care of the customer. I will definitely go back to this hotel when I go back to Tokyo. I will recommend this hotel to others.