O hotel está num edificio antigo, bem recuperado e mantém a traça original, muito confortável e com quartos amplos e bem cuidados. Bom pequeno almoço. Não gostei do restaurante.
Não gostei de nada em especial.
Gostei do atendimento do hotel. O pequeno almoço era optimo e havia duas hipóteses, o normal e um light. O hotel proporciona todas as condiçoes para tratamentos de beleza e alimentação saudavel. O hotel em si era muito bonito. O grande defeito do hotel é o isolamento do som. Eu estava adormecer e ouvia o sr do quarto junto ao meu a ressonar, de manha acordava por volta das 8h com as empregadas quer a aspirar quer a falar altissimo, e quem é mais sensível a barulhos, acorda logo, que foi o meu caso. o quarto embora etivesse limpo, não cheirava muito bem.
As vistas do quarto para o mar em dia de temporal
No descritivo do hotel havia indicado a possibilidade de disponibilizar 1 cama para bébé. No entanto quanto telefonei para confirmar a reserva indicaram-me que não havia e o meu filho de 7 meses teve de dormir na cama de casal.
A simpartia da Senhora que atendeu Sem ar condicionado
It's location. Cleaness. Good if you want just to sleep. Very basic.It needs to be somewhat reformed. The hair dryer was not eficient at all.
Price Location - a bit too far away. Room needs decorating. Staff pretty miserable.
The location was good. Short walk to beach and shops and restaurants. Bedlinen was clean as were the towels. Our room was small and badly in need of decorating.right on main road very noisy at night.i do not think this hotel rates 2 stars. We will go back to biarritz but not to this hotel. The hotel needs a total makeover . dark and dingey.
There was an option of secure parking for an extra 9 euros per day, which was just opposite the hotel. The hotel has character, but it is old and requires some improvements. The breakfast buffet for 8.50 euros was poor. For a continental style meal, it lacked any meat or cheese. The orange juice was watery, the whole meal was a disaster.
Quick check-in with helpful staff. Rooms small and well worn. Bathroom adequate if small. Room had not been cleaned out properly and sheets were dirty. Hotel slightly further from town centre than we had expected.
Cheap. Room did not had a toilet.
Lovely hotel, really enjoyed the stay. Great value
This is a casual place to stay. Walls are thin.
Close to city centre. Very expensive and I wouldn't recommend the hotel to my friends.
Price Not the cheeriest of staff but adequate
Gostei de tudo, em particular a simpatia e competência do pessoal. O hotel está muito bem situado e tem muita classe. Os quartos estão exemplarmente limpos e confortáveis. Excelente em tudo. A mesa do quarto precisava de uma iluminação suplementar ou mais forte para quem desejar ler ou fazer leituras prolongadas.
Localização, quarto, e simpatia da funcionária O preço do quarto e do pequeno almoço são caros, mas se fizermos uma comparação a restante oferta de Biarritz, concluímos que estão dentro da média. Biarritz é cara.
Ambiente interno do Hotel sala de estar s. jantar bar.Envolvimento exterior golf e lago. Proximidade praia Bar fecha muito cedo e precisa de se chamar o funcionário
O ambiente. Acordar e ver um lago e o green da janela do quarto. Tomar o pequeno almoço num ambiente de golf para quem pretendia apenas fazer uma pausa na viagem e dormir foi extremamente agradável. Merece um longo weekend.
Grand old hotel in wonderful position, maintaining its historically high standards. Some confusion about the two restaurants, which seem to share the same dining room but offer different menus.
Entrance to the Hotel was fabulous as were all the communal areas The room we were issued was in need of repair and re-decoration
I liked my staying in the hotel. Good lacation.
Pool area , bar and restaurant are excellent. Our room was small and the bathroom was dated.
location and view from dining room place is showing its age, and its cost for rooms and meals are far too high. breakfast for 1 person was 50 euro, about $60 USD. the ocean view room i reserved from kayak was $550, and the only view of the water was from a side window; you had to right up next to the window to even see the water or beach. when i complained, they said that since you can see the water from the window, it qualifies as ocean view. we got misled from the check in girl as to when our room would be ready, and got fast double talk as to what happened. there also appears to be some wiggle room between what we learned about the room from kayak and what the hotel provided. kind of a bait and switch. we won't be back.
Everything, the rooms are luxurious, the staff is professional and friendly, the building is beautiful. The best of European hospitality. And the food...glorious!!!
Very friendly staff in a very comfortable hotel. Excellent service - would highly recommend. Although only classified a three star staff, would rate this higher than many so called four star hotels. No
It was very convenient for the airport without being noisy. The swimming pool was a good size in a pleasant garden, near to interesting countryside. Plug in basin did not work properly. A bit expensive.
Good location for the airport and easy to find. Retaurant open until 2300h. Served its purpose to catch an early flight. Food only avergae for the price.
Next to airport, very confortable bed, bath tub, mini-bar with expensive but common beers Worn out carpet, bad smell, in the bathroom smelled like urea (actually there might be a bakteria in the shower curtain). Somehow I felt Iike the room was unfriendly and didn't want to know if it was well cleaned or no. Only came there to sleep becaues of an early flight but wouldn't go there ever again.
Excellent staff on reception, attractive lobby. Excellent room, clean, well presented and nicely decorated and furnished. Parking close and easy and restaurants close by. Good hotel. Aircon struggled slightly but it was 39 degrees out when we arrived!
If you want to go center of the Biarrtiz, you should rent a car at the airport. Very nice restautrant.
Excellent staff on reception, attractive lobby. Room clean,nicely decorated and furnished. Free parking close and restaurants close by.Good swimming pool on a nice place. For three persons the room was a bit small.
The food The attitude of the bar staff
Convenience of nearness to airport and provision of shuttle service. Willingness of staff to help.
The room was large but a little tired. The bed large but very hard mattress, the staff were very friendly and efficient with a smile on their faces. Breakfast was lovely. The hard mattress was uncomfortable to sleep on. The bathroom was very basic but at least it had a full size bath.
Infelizmente, nada. Até o tempo não ajudou, uma vez que chovia e fazia vento. O alojamento apresentava uma manifesta falta de limpeza e higiene. Desde cabelos no chão e aranhas que se passeavam um pouco por todo lado, acompanhados de alguns insectos voadores, foi o que encontrámos. Valeu-nos a roupa das camas e as toalhas que apresentavam um aspecto limpo.
Localização próxima de Biarritz. Quarto familiar com óptimas áreas e expansível até 6 camas. Disponibilidade de Kitchenet para confecionar refeições simples (que não utilizei)
simpatia na recepção, bom envolvimento do hotel em zona muito agradável,facilidades com filhos e netos para ficar com comodidade nas mesmas instalações melhoria no conforto do quarto e quarto de banho mais em sintonia com hotel de 3 estrelas. Acesso aos quartos ao ar livre no andar respectivo é desagradável com frio e chuva
Pessoal muito simpático. Condições excelentes para passar férias de verão (preço competitivo). Para além de ter piscina encontra-se perto das praias de Biarritz.
Gostei da localização e do facto de ter parque de estacionamento. Não gostei do facto do acesso aos quartos ser feito pelo exterior, pois com tempo de frio e chuva não foi nada agradável.
Apesar de ficar um pouco distante da praia existe transporte grátis, o que facilita a deslocação. O apartamento é espaçoso e confortável. O acesso à kitchenette deveria estar incluido na tarifa do hotel.
bom hotel ,bom atendimento,boa localisaçao,pessoal simpatico,dentro do pais basco frances onde ha muito que visitar
local agradável, bom para descansar a simpatia da funcionária recepcionista deixa bastante a desejar
simpatia dos empregados, piscina agradável, varandas com vista para piscina, hotel muito sossegado.
I loved the design, decor and comfort of the hotel and the rooms.- very pleasant on the eye. and the location - very close to good restaurants, shops, the sea. and bus stop.The heating system in the room and the heated radiator towel railing were brilliant as we were in Biarritz in extremely wet windy conditions. The weather but the hotel could do nothing about that. Some of the tourist sights were not open.
The room was very nice indeed. Very modern and comfortable. The staff were very friendly and helpful. As much as I liked the hotel room the only draw back was the lack of privacy for the bathroom (no door) which may sometimes be required!
Location in the centre of the city, not so far from the ocean First of all: I booked a hotel at 21-00, came at 23-00. The hotel was closed despite the fact that it was stated that "reception - 24 hours" I had to call and wait for the manager 20 minutes! After that, he had long wished not to give the room, because "reservation has been made too late." This is unacceptable!
Very central location which suited us very well - handy to beach and restaurants.We liked the bedroom floors and the fact that the shower was walk-in, not in a bath. We were upgraded to a 'superior room' which was on the ground floor. The shallow sinks are the silliest design ever - stylish but silly. The staff were very friendly and helpful but unfortunately gave us wrong information about the bus to San Sebastian and we missed it!
Whilst the rooms were quite small the furniture was well designed and the staff were really friendly - they gave us some really good recomendation for what to do and see. Breakfast was too expensive.
Facilidade de acesso; garagem, peq. Almoço O encerramento do serviço de restaurante antes da hora indicada mesmo após termos sido informados que "estaria a funcionar com o horário normal"
proximidade do centro, facil acesso a pé
Uma das recepcionistas nada simpática, quando lhe solicitei auxílio para efectuar uma reserva num hotel em Espanha de que já tinha referência, no meu regresso a Portugal.
O jardim do hotel com piscina é muito acolhedor Nos colocaram num quarto sem janela e sem ar condicionado. Tinha uma porta que dava para o patio com piscina e por isso não se podia deixar aberta. Bate sol o dia todo no quarto e não tem ar condicionado e nem ventilação. Impossível ficar neste quarto no verão.Os funcionários não são amigáveis.
A simpatia das funcionarias e a relaçao qualidade/preço do pequeno almoço sao dois pontos positivos que saliento na minha estadia neste hotel. Quarto muito pequeno e a ausencia (ou mau funcionamento?) de ar condicionado.
É um hotel muito sossegado.
A localização previlegiada e a facilidade de estacionamento O estado de limpeza do quarto era abaixo do esperado
O atendimento e sua vista foram os pontos altos
A vista que tem sobre Biarritz e o parking
Do conforto do quarto e do jantar
Do conforto e das comodidades dentro do quarto.
A sua localização no centro da cidade, com vistas para o mar e o facto de dispor de garagem foram factores determinantes na escolha. Gostámos da estadia. Os estudios são adequados para estadia de uma família com filhos pequenos.
Relação qualidade/preço, localização na cidade de Biarritz e a piscina aquecida O sanitário é um pouco acanhado no tamanho; o acesso da piscina para pessoas com dificuldades motoras é complicado
Comodidade, preço, limpeza Pequeno almoço pouco diversificado, fruta fraca
Cumprimento dos termos da reserva relativamente ao tipo de apartamento, vista, etc e excelente estado do apartamento.
Comfort and friendly staff. breakfast needs to be improved for Irish residents in the hotel
We were travelling from the Costa Blanca to Poitiers and it was an excellent place to stop. It was our first time in Biarritz and we had time to see the city and drink a few beers by the sea front.We had dinner in the hotel which was very good. Normallt we would eat out but we were not impressed with the restaurants in Biarritz. We selected some champagne coctails from the bar menu which arrived 20 mins later after the bar staff had received some training!
Hotel staff were very friendly and helpfull
location excellent. found all staff were welcoming, friendly & efficient spa was closed and was one of reasons for choosing hotel. breakfast €23 too expensive
Very nice view from terrasa, cafe and pool
The Hotel is clean and relaxing loved the roof top pool. We wanted to eat in the hotel but on 2 occasions the rooms were taken with private parties, not impressed.
Nothing special, just good for thus price.
The rooftop pool and terrace are spectacular at sunset.
Hotel very central to surfers beach, shops and restaurants. Room large, clean and very comfortable bed. Good sized bathroom with towelling robes. Rooftop terrace and heated pool amazing with fantastic views of Biarritz. Staff at reception were very helpful and polite. They recommended and booked some lovely restaurants for us.
Everything Limited selection and quantity of food
Design dos quartos estilo Macintosh, muito clean e moderno
Quartos decoração simples e muito agradável.
Localização, conforto do quarto
Não gostei do hotel O hotel em geral não vale o preço que cobra, mais parece um albergue. Fui muito mal recebida pelo funcionario do hotel que gritava comigo ante o meu atraso na chegada ao hotel, que ocorreu por fatos alheios a minha vontade. Só permaneci pois os demais hoteis estavam lotados. Quando cheguei ao quarto o banheiro não estava limpo e os lençois e toalhas todos manchados. Após dois dias no hotel a pia entupiu e não foi desentupida pela funcionária ao arrumar o quarto. Finalmente era impossível dormir com o barulho feito nos corredores e outros quartos com abrir e fechar de portas pois o hotel não tem nenhuma acústica.
A clean hotel that was not quite as expected. The rooms were clean but the decor was dated but okay for a night. The hotel was dated and needed a few repairs here and there
Breakfast in our room
The coffee delivered to our room in the morning - charming hotel - cute little room - very clean and comfortable - great location - walk to all
The location of the hotel and value for money Lackof parking butrealise that this is a problem with all hotels in the area
Hotel was very central. On the same street as pubs, cafes etc... and the beach is really close too.
Very close to the beach and all the shops. Great location. Very nice clean hotel. Would stay again.
Our flight had been cancelled due to the general strike in France. The manager was so helpful, contacting the airport, allowing us to use their computer and printing new boarding passess.
The hotel was well situated with a good choice of restaurants nearby. Rooms were basic but comfortable and an ideal choice for our purpose.
Good location Room had a musty smell and was small, no proper toilet door
Location was excellent. The room was not too small and had a balcony with a sea view. There was also a large Bath tub which was loved by my girlfriend.