Hotéis em Luohu, Shenzhen

size of room and location food choice at coffee house and hardly any view from window

Pretty responsive staff, good. Locations plenty of restaurants nearby. Close to subway station. The hotel use cheapest possible toiletry. The tooth paste actually taste bitter. I took a shower upon arrival and the plug in the bath tub is not working resulting a pool of water accumulate in the tub. They quickly fix it. But it is annoying. One more thing that is worth mentioning, if you reserved a non-smoking room, good luck getting one with cigeratte smell. I have to change the room twice cause as it happens their customers has no regards to the non-smoking requirement. They smoke whenever wherever they want.

Friendly staff, size of room and view from room Inaccurate information on shuttle service for cross-border crossing to Hong Kong. Journey was long and expensive and uncomfortable. Definitely not recommended!

The hotel located in a good place. The breakfact meals didnot meet the expectation of a luxury 5 star hotel meal.

The loaction The hotel is a little dated and run down for a 5 star business hotel

very old hotel... Like oldsmobille... But with good breakfast

staff don´t speak english but I think that this hotel is one of the best in Shenzhen - be carfully that is china !

Proximity to the convention center was nice Decent American food choices both in the hotel and right outside. Generally kind staff, even though few had a working level of english. I didn't expect everyone to speak amazing English, but I did expect that the check-in staff would know the words "Convention Center" considering they are a two blocks away and listed as a preferred hotel for one of the largest convention centers in the world. In fact most of the staff didn't know the words -- which is surprising to me. Our "non-smoking" room had a smell that I can't quite describe in words. Something like moldy bread with and cigarettes mixed with decaying animal. It was very unpleasant. The club staff was decent but operated on a 3.5 star level, not 5 star - like they Shangri-La chain should. They just did the minimum's with a bit of attitude and a feeling that your presence was not totally welcome.

The location is probably what makes this hotel 'special'.. besides that, nothing too crazy Rooms are very small. Too expensive for just a very normal hotel.Very old hotel