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Great quality/price ratio. Ottimo rapporto qualità prezzo. Nessuno
Very close to the subway station . The subway is just in front of the hotel . No wireless internet in the room . Poor breakfast
the room was spacious with a nice view, very near from the them park and tourists attractions the staff were not fluent in English, it was a little bit difficult to communicate with them
I enjoyed my stay there. All the staff and the facilities were good. I felt this time that because I booked through www.booking.com I was not given the same quality of room as the last 5 times I stayed there using www.booking.com Felt a bit second class.
For any Business traveller I would recommend the Hotel. Good Services and a quiet well run establishment
This is an excellent business hotel in Shen Zhen. It is close to the airport and also the centre of the city. I have stayed here since it was first opened and I have never had a bad experience. I would recommend it to anyone looking for a hotel to stay at in Shenzhen. I didn't like having to check out as I felt right at home there.
the welcoming and staff room is old and lithing in room is bad
I have stayed at this hotel the last five times that I have been in Shenzhen. The service and location are excellent. Good for meetings and entertaining.
Excelllent hotel for business or leisure,midway between airport and city but very convenient,also immediately next to subway station,plentyful taxis and eateries close by.
It's a wonderful hotel, extremely good value and brand new. The staff are very helpful and the facilities are pretty good too, the only shame is that the bars are empty all the time making them a lonely place to drink in, they could use a little more promotion in the community. The locality is fine despite other comments on here, loads of restaurants and shops. Minor niggle, my wife was forced to buy an alcoholic drink to sit in the bar with me and she doesn't drink.
Food was expensive: Coffee was $10/cup. Hot milk was $10/cup. Our room was not cleaned until 9pm at night. The elevators are slow and crowded.
very old hotel... Like oldsmobille... But with good breakfast
Pretty responsive staff, good. Locations plenty of restaurants nearby. Close to subway station. The hotel use cheapest possible toiletry. The tooth paste actually taste bitter. I took a shower upon arrival and the plug in the bath tub is not working resulting a pool of water accumulate in the tub. They quickly fix it. But it is annoying. One more thing that is worth mentioning, if you reserved a non-smoking room, good luck getting one with cigeratte smell. I have to change the room twice cause as it happens their customers has no regards to the non-smoking requirement. They smoke whenever wherever they want.
size of room and location food choice at coffee house and hardly any view from window
The loaction The hotel is a little dated and run down for a 5 star business hotel
staff don´t speak english but I think that this hotel is one of the best in Shenzhen - be carfully that is china !
Friendly staff, size of room and view from room Inaccurate information on shuttle service for cross-border crossing to Hong Kong. Journey was long and expensive and uncomfortable. Definitely not recommended!
A very warm feeling Thank you none
The hotel located in a good place. The breakfact meals didnot meet the expectation of a luxury 5 star hotel meal.
Location of this hotel is the best in ShenZhen.everything is arround, shopping, Sauna, Seefood street. everything 2-3 minutes by walk.I will sure visit this Hotel again. had two 0.3 cl cans of beer in hotel the loby, payed 220 RMB :( in 7Eleven shop 2X big 0.6 bottles same beer 21RMB :) so in hotel cost 20 times more!!!
quite different and not just like every other hotel yes. would really like if some of your staff speak more english for easier communication cos their were some breakdown in communication especially when we wanted to order for food.
Helpful Staff, Lovely and Clean with a Good Selection of food.
Good size of room and large bed No bath
Staff is very helpful and attentive. Room was pretty standard/better for business travel in terms of cleanliness. They could make some imrovements in upkeep but otherwise was maintained well and cleaned well daily. Pool and gym are very good. Breakfast is very good. Didn't use the spa, but I wish I did because it looked nice. Not sure why I was recommended this location, I think for proximaty to the border & ease of transportation. However, the other Shangri-La in town seemed closer to better dining, shopping, and bars.
The location is very good, the view is wonderfull and the service excelent.
The location is probably what makes this hotel 'special'.. besides that, nothing too crazy Rooms are very small. Too expensive for just a very normal hotel.Very old hotel
Proximity to the convention center was nice Decent American food choices both in the hotel and right outside. Generally kind staff, even though few had a working level of english. I didn't expect everyone to speak amazing English, but I did expect that the check-in staff would know the words "Convention Center" considering they are a two blocks away and listed as a preferred hotel for one of the largest convention centers in the world. In fact most of the staff didn't know the words -- which is surprising to me. Our "non-smoking" room had a smell that I can't quite describe in words. Something like moldy bread with and cigarettes mixed with decaying animal. It was very unpleasant. The club staff was decent but operated on a 3.5 star level, not 5 star - like they Shangri-La chain should. They just did the minimum's with a bit of attitude and a feeling that your presence was not totally welcome.
Excellent service, new rooms, great amenities, fast service, no complains whatsoever. Try the grand rooms they are truly amazing. A bit far from the metro station, even-though there is a new one opening 50 meters away in the forceable future. (no the hotels fault though).
the whole experience was very nice. I enjoide little things they do to make you feel good.
The modern furnishing and the attentive staff. The concierge service was extremely helpful and made sure that you get what you asked for ! I was attending a conference held at the Shenzhen Conference Center. The hotel was not anywhere walking distance to the Center-a statement that was included in the conference information. Anyway, the taxi was not too expensive.
Liked the pricing Service was not great, facilities kind of old and need to be renovated. Anyways, you get what you pay for. The pricing is pretty low for a JW Marriott brand. Perhaps this one was a franchise?
One of the best hotels I stayed in China.