Prós: I'm so glad I found The Palm Springs Hotel. A really stunning little place; stylish without being over the top; great pool area and fire pits; great privacy. Location is pretty good too. And Tom is a truly gracious host. Would definitely come back.
Contras: Nothing. I didn't stay long enough but that's not their fault.
Prós: I like that we could walk out of our room and right into the pool area
Contras: Broken hot-tub? Half the benefit of a mid-winter stay in Palm Springs is jacuzzi time and it's broken.
Contras: we called ahead to see if we could arrive early and use the pool they told us yes bu when we arrived we could not use the facilities!! Disturbed us with phone calls seeing if we needed anything after we checked in and they walked us to our room we felt very disturbed our whole stay.
Prós: Property, location, and hotel itself was pretty good!
Contras: Management, reservations, very unethical business practices! Cross your fingers that you don't have to deal with management and can just get into the hotel without problems. I have never dealt with a more unprofessional or unethical privately owned hotel in my life... You have been warned! We were told we made two  reservations for the same days, guests, and would be responsible for paying for both even though it was a clear mistake on the hotels part. We are working through the credit card company now to turn them in!
Contras: Toilet ran all night. Bed was uncomfortable. Magnetic key constantly didn't work. Window in the room that had no blinds no elevator to room
Contras: very small room, bathroom could have been a little cleaner
Prós: We hosted the taco party on a patio and they did a wonderful job accommodating us in every way. The staff was helpful
and pleasant whenever we needed anything and everyone was always friendly.
Contras: The bedroom door was really heavy and slammed easily.
Prós: Restaurant and bar
Room furniture was uncomfortable
Lacking room for luggage
Prós: Always a good time
Contras: We come every August - and this is probably our 5th or 6th time. While its always a fun time, the hotel could stand to update itself a bit. Everything is exactly the same and the wear and tear is beginning to show. I'm getting a little bored.
Prós: The room decor was lovely. Very suitable for the desert. Excellent design elements.
Contras: As bad as this sounds, but the overload of children in the pool. Ace is more young hip crowd & kids aren't relaxing to be around.
Prós: The selections of fine linens and toiletries, the location, the cocktails...
Contras: The noise... The lack of a black out curtain on an east facing window instead using a white piece of canvas... Oh and that they had stopped serving the grits at the restaurant
Prós: It was wonderful!!!!
Prós: I thought the drinks and food were wonderful and the staff was very accommodating. The room was fine.
Contras: Overall, this place needs a ton of work. I know they are trying to be "hip" but it was just too dingy and unkempt. The cloth face "tents" on the lounge chairs were old, tattered and ripped. The wooden signage around the pool was weathered and cracked. Even the "pool toys" looked very old and worn out. The property sponsored a pool side party that went all day and into the night which made parking for guests a big pain. And the DJ had difficulty setting up his equipment so the guests were treated to LOUD speaker hissing, humming and other noises until the equipment was fixed. There are definitely nicer places in the area that are cheaper. Didn't hate my stay but nothing would draw me back to stay there again.
Prós: The rooms were funky (loved putting on the record player)
Contras: Too much of a rave-vibe. Great place for a college kids, not so great for 30-40 somethings (and an absolute "avoid" for anyone older).
Loud pool-parties from 12pm-2am + rooms that really aren't sound-proof, don't mix.
Bartenders had that typical annoyed attitude of bar tending in a night-club, not the typical service-oriented demeanor one expects in a hotel.
Food was either great or gross.
Contras: Quarto muito pequeno, banheiro poderia ter sido um pouco mais limpo
Prós: Restaurante e bar
Mobiliário de quarto era desconfortável
Falta de espaço para bagagem
Prós: I really enjoyed this location. The pools and spas were fabulous and it was a great place to stay for Coachella and other Indio and valley music festivals. The free parking was great and the staff was helpful and knowledgeable. I also loved that they had a fridge and the color scheme was very fun!
Contras: I didn't love the size of my particular room, I felt it was a little bit cramped and the bathroom layout was non traditional. I had the accessible room which is AMAZING that they have one but as someone able bodied it was a little inconvenient. This however was a minor con and there was a lot of pros!
Prós: The quaintness of the hotel made it a hit with us. The staff was very accommodating. The beds were very comfy and the room spacious. It was centrally located to the restaurants and shops.
Contras: The room we stayed in, 231, needs a long length mirror. There were plenty of spaces to put one outside of the bathroom and in the main room. My friend and I had to take turns getting ready. Only one mirror is kind of silly.
Prós: Clean and comfortable rooms, convenient location, quiet and a great place to stay for your $$
Contras: Showers lacked pressure
Prós: We LOVED staying at 7 Springs! This Inn was exactly what we wanted for a stay in Palm Springs. Something small, cozy, mid-century modern, with a relaxing pool and a view of the surrounding mountains. This had it all. Plus, they had TWO spas, and they are walking distance to Palm Springs Dr! The bed was comfortable, and the value was incredible. Our room was spacious, and even had a kitchenette complete with a dinette table, plates/utensils/cooking supplies, etc. Service was friendly and efficient.
Contras: While taking a shower on the second day, the faucet popped off of the wall and a gush of water started spewing out. Plumbing issues don't scare me so I just pushed the faucet back on and thankfully it stayed put... but it was a potentially dangerous situation as the faucet came off the pipe pretty quickly. Glad it didn't land on my foot!
Also, when we checked in to the Inn we asked about extended check out. They said that they can do it, but it's up to the discretion of their housekeeping manager. The host, however, said that it should be fine - just call the morning of. When we called, however, we were only extended 30 minutes. It was quite a rush to get out in that amount of time when we were expecting 1-3 hours of extension! That said, it's a smaller Inn and we are aware that rooms need to be cleaned for other guests. We did notice, however, that the lone housekeeper was still 2 rooms down as we were leaving, so we probably could have gotten at least another 30 minutes...
Prós: Comfortable beds
Contras: Very small pool and horrible parking.
Prós: We appreciated that we were able to check-in early and staff was very friendly. The room had more than anyone would need. A full furnished kitchen with space to sit down.
Contras: The parking is a bit tight. We arrived late one evening and we had to leave our car parked near the office (not an official parking space).
Prós: The staff was very friendly. Great recommendation of where to eat.
Prós: i loved the bed. I was in town for the weekend visiting my marine and we stayed there and the beds were super comfy and the ambiance of the room was all around nice. Wish the tub was a little bigger but other the. That everything was amazing. The pool and hot tub were nice to
Prós: great location. nicely renovated. newer rooms by the main spa look great and will stay in one of them next time.
Contras: a little noisy by the main street but not a major problem
Prós: 1. I liked the staff and how they made every effort to accommodate us.
2. Excellent lounge with a fabulous entertainer.
3. Excellent ambience
Contras: Poor AC
Contras: The beds were awful. Needs updating. Room would not cool.
Prós: Friendly staff. Flexible attitude to make my disabled husband's stay more comfortable.
Live music in the piano bar every evening. Charming room and environment throughout the hotel. Good restaurant on the premises.
Contras: Parking was the only problem. Not much of it.
Prós: IT FELT LIKE HOME , THE STAFF ARE AMAZING AND VERY WELCOMING. I WAS SO COMFORTABLE AND RELAXED WITH NO STRESS OR ATTITUDE LIKE OTHER HOTELS,VISTA GRANDE IS MAKING ITS COME BACK....KEEP UP THE GOOD WORK AND UP GRADES I SURLY WILL BE RETURNING THANKS
Contras: Housekeeping was very late, after 3, so just had her leave new towels.
Prós: Just a block away from town where you can walk, shop, eat or go to a spa. Nothing better!
Prós: Beds are awesome!!!!
Contras: Breakfast could be better, but no big deal
Selection wise, but I get it
Prós: It's very close to the shops, it's clean, it's reasonable and it has a/c. The free breakfast was pretty good - I know I got full on my omelet, watermelon and toast and the table next to us had about a zillion yummy looking waffles.
I wouldn't honeymoon here or take an extended weeks stay and live it up but for passing through for one night for the price - it's fine.
Contras: They didn't enforce the swimming after 10:30 rule as some young guys were in there after 12:30 and quite loud.
Parking was kind of limited so people were parked where they shouldn't but that's not the 'parkers' fault.
And agree with the one review with a nice omelet bar but no real side dishes - they couldn't have a side of potatoes or sausage in a catering pan? but wow, these are small issues - like my headline review states - It's fine.
Contras: I woke up with 50 bites on my legs!!! They need to exterminate in room 305!!!
Prós: The hotel is located very close to numerous shops and busy areas of Palm Springs. With all the lush landscaping and greenery it was very calm and quiet. We were within walking distance of just about anything. A quite pleasurable experience.
Only negative comment was the morning breakfast/brunch. they served hot omlettes but lacked most other things you would find at other continental breakfasts like bagels, fruit.
Prós: The staff at Las Brisas were friendly and helpful. The room was very clean and spacious. I slept very comfortably in the cozy bed. Our inclusive breakfast was very nice with not only normal hotel breakfast but omletes and waffles as well.
Contras: My only complaint was waking up very early to the people next door visiting. The wall must not be very sick because we could hear every word that was said.
Contras: Online photo doesn't match room. Room to clutter with big furniture that just take space
Prós: Great breakfast
Prós: As camas são incríveis!!!!
Contras: Café da manhã poderia ser melhor, mas não grande negócio
Selecção sábia, mas eu obtê-lo
Prós: Loved the staff and how welcoming they were. They have two pools, one salt water and one regular. The hotel is clean and looks like you staying in villas.
Contras: The spa services mean they get someone to come to your room which I felt was misleading from what I read online so we didn't use it. There is a $25 a day resort charge which is really your valet parking. Just call it that. I did not see resort activities to justify the charge.
Prós: Beautiful property with wonderful amenities; Spacious rooms that are really studio condos with full kitchens and private sitting verandas; Extremely professional, polite, and helpful staff; 24-hr. pool and hot tub are almost unheard of at a hotel; Outstanding value for the price.
Contras: Website indicated there was a $25/night fee to park a vehicle--this is not correct, it is a mandatory $25/night "resort fee" whether you park there or not (although the fee does include parking); Room needed to be re-vacuumed upon arrival; Fit-and-finish workmanship of the 2014 renovation to the rooms is somewhat below average--various gaps in finished surfaces, cabinets that don't close correctly, loose faucet in bathroom, etc.
Prós: 24 hour amenities were a nice feature.
Contras: Mandatory Valet was a pain.
Contras: The fan made a loud noise. The toilet didn't flush. Called the front desk, but they didn't fix either problem. The restraunt/room service was closed. Valvet parking was mandory. $25 fee.
Contras: We had plumbing issues, the toilet had a slow flow, the bathroom sink and the shower would get clogged every 2 seconds. I found it very annoying because a great hotel like Renaissance, should troubleshoot every room before booking cuz it's not the customers responsibility to worry about major things like this.
Contras: It is confusing having customer ratings showing as you bid on hotels. I thought I was booking a 4 star hotel but hat was just the customer rating that was showing. Once I paid I realized it's a 3.5. I would have crept looking at that price.
Prós: Location is downtown, near all attractions
Contras: Come on man! It's Palm Springs, it's a hundred and ten in the shade and your room ACs do not work...unacceptable! Six hours to get a tech to the room to tell me the condenser is inop...is that why the room is hot? Duh.
Prós: location and amenities
Prós: The best kind bed I have ever slept on. What kinds of comforter do you guys use!?
Contras: Not enough self parking. Reckless driving through parking lot.
Prós: Bed is comfortable, big pool
Contras: Can hear everything in the hallways and need more attentive pool staff
Prós: The hotel has a luxiourious ambiance.
Contras: The facility needs to provide its guests with fresh towels daily. The parking should be free to all guests.
Contras: Kids in the adult pool
Prós: Well appointed
Great pool area
Very friendly, courteous and accommodating staff
Not luxurious, but quite nice
Contras: Parking was very lacking especially in the self-park area. We came home from a late night at the casino and there was literally no where whatsoever to park. Not in self-park or in valet park. We had to leave our car in the fire lane of the reception drive through area and leave the keys with the front desk so that they could move it if necessary. The valets moved it in the morning and we were not charged for valet parking which was thanks to the great staff.
Prós: This was my first time staying at the Renaissance. What can I say besides WOW!! It was 3 blocks away from the main strip. Everything was great! Beautiful pool, lovely room. They even have a FREE shuttle that took us to a local pub and back. Will be coming back A LOT.
Prós: Very nice Lobby area, pool area and food, room, bed. Staff were very pleasant
Contras: Shortage of pool-area cleanup and horrible shortage of towels.
No available loungers, but I'm guessing over half had been abandoned.
Prós: This place was so clean! I am so picky about my rooms and pools and Hilton didn't disappoint. We traveled with kids and the pool had a lot of them during the week (not sure about weekend), and they all had such a fun time. Also, so conveniently located by all of the shops and food. Great and accommodating staff. No complaints here!
Contras: Nothing ;)
Prós: Staff was great and extremely helpful. Pool was relaxing. Food was okay but breakfast was better than lunch and dinner. The bar at the pool was good, but the drinks weren't strong or worth 9$.
Contras: The alcoholic beverages at the pool bar were the biggest let down.
Prós: Close walking to shoppimg and restaurant's.
Prós: This hotel is really in need of a major rehab.
Contras: The pool had scum floating in it.
Prós: Everything was awesome, from check-in to check -out! The hotel was built in early 50's, but was updated while still maintaining the mad men classy feel. Everyone in our party loved the hotel. The views were spectacular at day and at night. Cannot express enough how wonderful this place is!
Prós: Service was fast and attentive, even at the restaurant and even on a sold out weekend. And they didn't nickel-and-dime us for every little thing, such as the toothbrushes we forgot and the room towels we accidentally left at the pool. Not sure why people complain about the expensive parking because there is a free self-park lot only 100 feet away with plenty of spots.
Prós: Our reserved room with two queen beds was unavailable upon arrival. The other room offered had one huge bed, but the other person was on a couch made into a queen. The suite was very posh, the Presidential Suite, with two rooms and a shower ten feet square!
Contras: The service in the hotel restaurants was horrible. But it is a clean hotel. Not really worth the price.
Contras: Nightly parking fee on top of room rate, excessive charge
Prós: The grounds, pool area, hallways and the rooms were very clean and well maintained.
The rooms were large and the beds comfortable.
There was also plenty to do within walking distance of the hotel.
Prós: The room was clean and the furniture was updated. Staff was very friendly and helpful.
Contras: The parking was terrible, plus they charge a daily fee of $18 which I was not aware of. The pool area was great and it was clean but the pool itself had tons of dead bugs and the water was so dirty and cloudy which was a really a shame because it was almost 110 degrees outside!
Prós: Thoroughly enjoyed the on-site restaurant, welcoming staff and warm pool. We had a fun and relaxing stay.
Prós: Off of interstate but worth the extra 10 min drive. Travel stall left us well rested.
Prós: The staff and modern design of the hotel. I also liked the location.
Contras: The dryer did not work so they gave us s new one. Also during dinner time we were not given utensils and napkins. I wanted to ask our server but could not be found. For the price of the hotel
Per night it should have come with continental breakfast. Coffee inside the room was not sufficient
Prós: Very clean and friendly staff.
Prós: My wife and I loved staying at Palm Springs Courtyard by Marriott. It was EASY. Very attentive staff without being officious. We're looking forward to returning in January.
Contras: Nothing. It was ideal.
Prós: Location and parking
Contras: Limited hours for the restaurant...
Prós: friendly staffs make me feel very comfortable.
Contras: Not able to call in for breakfast order. they do not serve lunch that is not convenient for me
Prós: Gostamos do restaurante no local, equipe acolhedora e piscina aquecida. Tivemos uma estadia divertida e relaxante.
Prós: Saída da Interstate, mas vale a pena o custo extra 10 min de carro. Viagens stall nos deixou bem descansado.
Prós: A equipe e o estilo moderno do hotel. Eu também gostei da localização.
Contras: O secador não funcionava então nos deram um novo. Também durante o jantar não tinham talheres e guardanapos. Eu queria pedir, mas não encontramos o funcionário. Pelo preço do hotel por noite deveria ter um pequeno-almoço continental incluído. O café no quarto não era o suficiente
Contras: Terrible service. Rudest manager Jackie Vega. We will neve be back. We didn't even check in we just left and booked elsewhere.
Prós: If you love interior design and liked Mad Men then this is the hotel for you!
Prós: The hotel is unique with a lot of character. One of the best hotels I've stayed at. The entire staff was amazing as well as the food. Every meal I had there did not disappoint!
Prós: Loved the literal wonderland that you enter into when inside the property.. It feels like Through the Looking Glass (complete with outdoor chess!). The pools are nice, the lemonade stand drinks are excellent, and the staff is very attentive.
Contras: Kind of disappointed about the room (on the small size, and teetering on the brink of shabby and chic - but I guess if you like shabby chic, this is great!). I overheard someone complaining about cookie crumbs (not theirs!) in their sheets when they climbed into bed.. those better have been some damn good cookies (no, sorry, I'm kidding - that is just disgusting).
I was also frustrated by the booking process.. Granted, I used a third party site ("not the responsibility of the Parker"), but you know what, I have two words: quality control. They do not have to let every last crummy travel site book their rooms for them (and shame on me for using said crummy travel site!).
Oh and lastly, the prices are kind of ridiculous here. It doesn't matter how wealthy you are (not that I am), but I think anyone would be insulted by $36 for juice and coffee (which I overheard someone ELSE complaining about at the pool--wasn't even me!).
Prós: A decoração e jardim
Contras: Piscina estava um pouco suja
Contras: Serviço terrível. Gerente rude Jackie Vega. Vamos neve estar de volta. Nós nem sequer verificar em nós apenas à esquerda e reservado em outro lugar.
Prós: O hotel é único, com muita personalidade. Um dos melhores hotéis em que já fiquei. Toda a equipe foi incrível, assim como a comida. Todas as refeições que tive lá não me decepcionaram!
Prós: Staff immediately accommodating to every request, friendly and professional. Completely unpretentious. Beautiful grounds. And great location.
Prós: This is a clean, well maintained motel in a very convenient location. The rooms are large. They are back from the street and so quiet. The beds are comfortable. The staff is concerned and helpful. This is good value for what it is.
Contras: Room furniture is rather dated. The pool is decent but not in a very atmospheric setting - a shame in this beautiful desert location. That's all I could quibble with.
Prós: The staff at the hotel is phenomenal! The hotel is beautiful and really allows you to feel like you are in Palm Springs. Located in a very walking friendly area near restaurants and shops and set against the backdrop of a majestic mountain this was truly a great experience. I loved being greeted with a cold glass of champagne upon arrival and check-in and it was wonderful that the amenities were included in the hotel fee (wifi, valet, etc.)
Contras: We did have an ant issue in our room while we were here. When I called the front desk, they seemed as alarmed and upset as I did and I appreciated that. They sent staff right away to spray and took care of the hotel fee because due to the inconvenience.
Prós: I always enjoy the pools and the spa services. This hotel is centrally located so that one can walk to restaurants and shopping.
Contras: The music at the pool wasn't as good as it has been in the past. I don't care for the new hotel room products (shampoo, conditioner, lotion, etc.); the George Neil products were better. The hotel no longer offers rafts to float on in the pool, people were bringing there own. This was a sad discovery. In addition, it looked as though the hotel had changed their menu again, although they were able to accommodate some of the our old favorites. The hotel rooms could use some freshening up as well.
Prós: Hotel rooms are run down. This place has beautiful grounds, it's to bad the rooms are run down.
Contras: Didn't have hot water almost our entire stay. Rooms need an overhaul. Hotel Price doesn't match What you get for the money.
Prós: Location and service staff is great. But you can tell the lustor of the property is fleeting with ways they could cut corners.
Contras: Broken furniture in room, odd odor in room, unclean when first entered and returning customers are not acknowledged or rewarded.
Prós: This is one of my favorite hotels in Palm Springs for my husband and I. The grounds are amazing and it's location to downtown is excellent.
Contras: The hotel is amazing, but the beds needs to better. We moved rooms twice because our bed was squeaky and very uncomfortable. The furniture looks very nice at night, but during the day you can see all the imperfections; it's worn. I can almost put up with the worn furniture if the beds were more comfortable.
Prós: Property has old school Palm Springs charm. Pools, spa and weekend morning yoga class were delightful. Bar cocktails were great. Calm, stylish vibe was exactly what we wanted. Convenient location to walk to downtown Palm Springs shops and restaurants.
Contras: Rooms need to be updated - furniture was worn and tired. I'd like to see more small snack options on the Bar and Pool menus.
Prós: Warm jaccuzi, pools
Prós: Esthetically it is beautiful & peaceful ....Service is Welcoming and attentive. It is my FAVORITE place to be while in Palm Springs!
Contras: I love everything here.
Contras: The facility is poorly maintained, old and tired and in need of a gut renovation.
Prós: Loved the calm and stylish vibe. The staff was very friendly and attentive. There are 3 pools which was great! I did see a couple of kids there but I don't think its a family hotel. It has a very quiet, relaxing, chill feel. Food is very well made and delicious, I would definitely recommend and return. Beautiful place.
Contras: The only thing I can say regarding the room was that there was a dead insect in there, I'm not sure if the room was not thoroughly cleaned or if it got in after but it was dead so I'm assuming it was overlooked by housekeeping. I guess it happens and I didn't make a big deal of it.
I know most people love the convenience of valet parking but I would prefer if the hotel also had the option to self park. I asked and the valet attendant who told me I can self park anywhere on the street where available, that is not really an option. Its just better to have access to my car if I need to get anything from there anytime I want. I just think its a hassle to have to be going to valet if I need my car or something out of it.
Centro de Bem-Estar/Spa
Café da manhã
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