Os jardins eram ótimos ... a piscina era ótima..eles corrigiram suas falhas O 1º quarto tinha cheiro de fumaça.. o segundo não tinha café
Sentir Tiki e vibração são grandes. Funcionários simpáticos. Os quartos precisam de atualização.
Localização, bom banho Sujo e tapete manchado no quarto 246
location and amenities nothing
The best kind bed I have ever slept on. What kinds of comforter do you guys use!?
Bed is comfortable, big pool Can hear everything in the hallways and need more attentive pool staff
Kids in the adult pool
Very nice Lobby area, pool area and food, room, bed. Staff were very pleasant Shortage of pool-area cleanup and horrible shortage of towels. No available loungers, but I'm guessing over half had been abandoned.
It is confusing having customer ratings showing as you bid on hotels. I thought I was booking a 4 star hotel but hat was just the customer rating that was showing. Once I paid I realized it's a 3.5. I would have crept looking at that price. Thanks
Well appointed Comfortable Clean Great pool area Very friendly, courteous and accommodating staff Not luxurious, but quite nice Parking was very lacking especially in the self-park area. We came home from a late night at the casino and there was literally no where whatsoever to park. Not in self-park or in valet park. We had to leave our car in the fire lane of the reception drive through area and leave the keys with the front desk so that they could move it if necessary. The valets moved it in the morning and we were not charged for valet parking which was thanks to the great staff.
Location is downtown, near all attractions Come on man! It's Palm Springs, it's a hundred and ten in the shade and your room ACs do not work...unacceptable! Six hours to get a tech to the room to tell me the condenser is inop...is that why the room is hot? Duh.
The room was nice and clean We had plumbing issues, the toilet had a slow flow, the bathroom sink and the shower would get clogged every 2 seconds. I found it very annoying because a great hotel like Renaissance, should troubleshoot every room before booking cuz it's not the customers responsibility to worry about major things like this.
This was my first time staying at the Renaissance. What can I say besides WOW!! It was 3 blocks away from the main strip. Everything was great! Beautiful pool, lovely room. They even have a FREE shuttle that took us to a local pub and back. Will be coming back A LOT.
The hotel has a luxiourious ambiance. The facility needs to provide its guests with fresh towels daily. The parking should be free to all guests.
Not enough self parking. Reckless driving through parking lot.
A área da piscina tem dj, o que é bom para os jovens. Equipe muito simpática. Os quartos são antiquados e o lobby estava em construção
Edifício degradado Os elevadores tinham um cheiro ruim e não funcionavam bem Toalhas sujas Casa de banho com acessórios lascados Dois abajures sem lâmpada
A equipe foi simpática, e isso é basicamente tudo Este resort estava sujo e não era o que esperávamos
A equipe foi muito simpática. Os quartos eram bons, a cama era confortável. Amei a piscina chiki que tinha música durante o dia :) A água da piscina e da banheira de hidromassagem estava suja. Não tinha estacionamentos o suficiente sem manobrista.
O fim de semana foi incrível. O nosso aniversário foi celebrado em grande estilo. Nós com certeza vamos voltar. Adorei. Nada.
Foi tudo ótimo! A única coisa que consigo pensar que poderia reclamar é que durante o café da manhã a comida veio um pouco devagar, e um grupo de pessoas que chegou depois da gente foi servido primeiro, e eles tinham o mesmo número de pessoas que nós.
Festa na piscina Restaurante pequeno e com menos pessoal no feriado
Precisa de atualização
Tudo, exceto os funcionários da recepção. Ótimo ambiente de piscina, música incrível, boas bebidas, funcionários agradáveis no bar. O quarto era limpo e confortável. Ótima localização, a uma curta caminhada de tudo. Os funcionários da recepção poderiam ter sido mais educados e felizes em estar lá.
Era uma ótima área de piscina com bar na piscina e uma agradável atmosfera em geral. O quarto estava limpo e tinha camas super confortáveis. Fizemos uma reserva de última hora e não poderíamos ter ficado mais satisfeitos com o hotel.
Excelente decoração, ambiente jovem, área decente de piscina. Excelente localização. O lobby do hotel transforma-se em festa à noite. Serviço de quarto/comida de má qualidade. Cobraram duas vezes e demoraram 15 minutos no check-out para resolver. O quarto em si era um pouco escuro e tinha uma vista horrível.
The staff at Las Brisas were friendly and helpful. The room was very clean and spacious. I slept very comfortably in the cozy bed. Our inclusive breakfast was very nice with not only normal hotel breakfast but omletes and waffles as well. My only complaint was waking up very early to the people next door visiting. The wall must not be very sick because we could hear every word that was said.
I woke up with 50 bites on my legs!!! They need to exterminate in room 305!!!
Just a block away from town where you can walk, shop, eat or go to a spa. Nothing better!
Beds are awesome!!!! Breakfast could be better, but no big deal Selection wise, but I get it
It's very close to the shops, it's clean, it's reasonable and it has a/c. The free breakfast was pretty good - I know I got full on my omelet, watermelon and toast and the table next to us had about a zillion yummy looking waffles. I wouldn't honeymoon here or take an extended weeks stay and live it up but for passing through for one night for the price - it's fine. They didn't enforce the swimming after 10:30 rule as some young guys were in there after 12:30 and quite loud. Parking was kind of limited so people were parked where they shouldn't but that's not the 'parkers' fault. And agree with the one review with a nice omelet bar but no real side dishes - they couldn't have a side of potatoes or sausage in a catering pan? but wow, these are small issues - like my headline review states - It's fine.
Online photo doesn't match room. Room to clutter with big furniture that just take space
The hotel is located very close to numerous shops and busy areas of Palm Springs. With all the lush landscaping and greenery it was very calm and quiet. We were within walking distance of just about anything. A quite pleasurable experience. Only negative comment was the morning breakfast/brunch. they served hot omlettes but lacked most other things you would find at other continental breakfasts like bagels, fruit.
pool, service $25 per day "fee" not reasonable
The peace and serenity of the mountains as you sat by the pool and cool mist decided from above....a total relaxation. I thought the maid service was spotty. My room was clean but they did not replace items such as T.P. which I think is an important item:)
Nice boutique hotel.
sat by pool and enjoyed the quiet and elegance of the hotel. Also, walked around downtown Palm Springs and enjoyed shopping and restaurants- the Casino too! Next day took tram up mountain to San Jacinto Wilderness and did a 6 mile hike! na
We had a lovely clean and cool room and the hotel had a very calm vibe with lots of relaxed seating in and out of the shade,it aslo had a lovely pool and was in walking distance of downtown Additional daily charge($22) for leisure facilities should be included in the room rate quoted to ensure comparison with other hotels is easy
The atmoshpere around the pool and restaurant
A fantastic little boutique hotel of 50 rooms - really nice decor and details in the rooms - a great pool bar and restaurant - would definitely recommend this place. Nothing
The overall vibe of the place was great from from facility maintenance staff to the chef. N/A
A perfect hotel with a wonderful room. We would recommend it to every one visiting Palm Springs.
this is a very nice vintage hotel in the heart of palm springs. their compimentary upgrade to a casitas was a bonus.
We LOVED staying at 7 Springs! This Inn was exactly what we wanted for a stay in Palm Springs. Something small, cozy, mid-century modern, with a relaxing pool and a view of the surrounding mountains. This had it all. Plus, they had TWO spas, and they are walking distance to Palm Springs Dr! The bed was comfortable, and the value was incredible. Our room was spacious, and even had a kitchenette complete with a dinette table, plates/utensils/cooking supplies, etc. Service was friendly and efficient. While taking a shower on the second day, the faucet popped off of the wall and a gush of water started spewing out. Plumbing issues don't scare me so I just pushed the faucet back on and thankfully it stayed put... but it was a potentially dangerous situation as the faucet came off the pipe pretty quickly. Glad it didn't land on my foot! Also, when we checked in to the Inn we asked about extended check out. They said that they can do it, but it's up to the discretion of their housekeeping manager. The host, however, said that it should be fine - just call the morning of. When we called, however, we were only extended 30 minutes. It was quite a rush to get out in that amount of time when we were expecting 1-3 hours of extension! That said, it's a smaller Inn and we are aware that rooms need to be cleaned for other guests. We did notice, however, that the lone housekeeper was still 2 rooms down as we were leaving, so we probably could have gotten at least another 30 minutes...
Comfortable beds Very small pool and horrible parking.
I really enjoyed this location. The pools and spas were fabulous and it was a great place to stay for Coachella and other Indio and valley music festivals. The free parking was great and the staff was helpful and knowledgeable. I also loved that they had a fridge and the color scheme was very fun! I didn't love the size of my particular room, I felt it was a little bit cramped and the bathroom layout was non traditional. I had the accessible room which is AMAZING that they have one but as someone able bodied it was a little inconvenient. This however was a minor con and there was a lot of pros!
The quaintness of the hotel made it a hit with us. The staff was very accommodating. The beds were very comfy and the room spacious. It was centrally located to the restaurants and shops. The room we stayed in, 231, needs a long length mirror. There were plenty of spaces to put one outside of the bathroom and in the main room. My friend and I had to take turns getting ready. Only one mirror is kind of silly.
i loved the bed. I was in town for the weekend visiting my marine and we stayed there and the beds were super comfy and the ambiance of the room was all around nice. Wish the tub was a little bigger but other the. That everything was amazing. The pool and hot tub were nice to
Clean and comfortable rooms, convenient location, quiet and a great place to stay for your $$ Showers lacked pressure
We appreciated that we were able to check-in early and staff was very friendly. The room had more than anyone would need. A full furnished kitchen with space to sit down. The parking is a bit tight. We arrived late one evening and we had to leave our car parked near the office (not an official parking space).
great location. nicely renovated. newer rooms by the main spa look great and will stay in one of them next time. a little noisy by the main street but not a major problem
The staff was very friendly. Great recommendation of where to eat.
Loved the staff and how welcoming they were. They have two pools, one salt water and one regular. The hotel is clean and looks like you staying in villas. The spa services mean they get someone to come to your room which I felt was misleading from what I read online so we didn't use it. There is a $25 a day resort charge which is really your valet parking. Just call it that. I did not see resort activities to justify the charge.
24 hour amenities were a nice feature. Mandatory Valet was a pain.
The fan made a loud noise. The toilet didn't flush. Called the front desk, but they didn't fix either problem. The restraunt/room service was closed. Valvet parking was mandory. $25 fee.
Beautiful property with wonderful amenities; Spacious rooms that are really studio condos with full kitchens and private sitting verandas; Extremely professional, polite, and helpful staff; 24-hr. pool and hot tub are almost unheard of at a hotel; Outstanding value for the price. Website indicated there was a $25/night fee to park a vehicle--this is not correct, it is a mandatory $25/night "resort fee" whether you park there or not (although the fee does include parking); Room needed to be re-vacuumed upon arrival; Fit-and-finish workmanship of the 2014 renovation to the rooms is somewhat below average--various gaps in finished surfaces, cabinets that don't close correctly, loose faucet in bathroom, etc.
A equipe fez tudo valer a pena. Muito limpo, boa comida e bebidas. Sala de ginástica inútil
A piscina era decente. O nosso vaso sanitário estava estragado quando chegamos. Havia um preservativo no piso do nosso quarto. Vimos 3 baratas no quarto durante a estadia. O "café-da-manhã gratuito" era uma bagel com cream cheese, café ralo e um pouco de suco. Os tapetes estavam extremamente sujos. O Wi-Fi era horrível.
O quarto era muito moderno e limpo. Lotes de assentos confortáveis ao redor da piscina. Quarto era pequeno. Enumerados bicicletas para empréstimo não estavam disponíveis.
O custo-benefício do quarto e o chuveiro recém-renovado. A equipe era extremamente agradável, simpática e prestativa. Muitas opções de estacionamento por perto. Jardins bem cuidados. Algumas das toalhas estavam um pouco manchada e a Internet não funcionou nada bem! A roupa de cama não parecia passada. Deu a sensação de que não foram trocadas (embora eu tenha certeza de que foram). O quarto ficou quente. Nenhuma tomada no banheiro.
Amamos nossa estadia e curtimos a aparência moderna e o design do jardim e quartos. Fabulosa piscina e área de descanso com bar e fogueira. Recebemos um excelente serviço de toda a equipe. Recomendo! Nada!
Location. The beds were awful. Needs updating. Room would not cool.
1. I liked the staff and how they made every effort to accommodate us. 2. Excellent lounge with a fabulous entertainer. 3. Excellent ambience Poor AC Poor Parking
Friendly staff. Flexible attitude to make my disabled husband's stay more comfortable. Live music in the piano bar every evening. Charming room and environment throughout the hotel. Good restaurant on the premises. Parking was the only problem. Not much of it.
O hotel é único, com muita personalidade. Um dos melhores hotéis em que já fiquei. Toda a equipe foi incrível, assim como a comida. Todas as refeições que tive lá não me decepcionaram!
A decoração e jardim Piscina estava um pouco suja
Houve uma enorme barata!!!!!
Perto da cidade Paredes finas, muito barulhento
A piscina era bela e o quarto era espaçoso. Eu gostaria de ter passado mais do que só uma noite lá para poder aproveitar os jardins!
The staff at the hotel is phenomenal! The hotel is beautiful and really allows you to feel like you are in Palm Springs. Located in a very walking friendly area near restaurants and shops and set against the backdrop of a majestic mountain this was truly a great experience. I loved being greeted with a cold glass of champagne upon arrival and check-in and it was wonderful that the amenities were included in the hotel fee (wifi, valet, etc.) We did have an ant issue in our room while we were here. When I called the front desk, they seemed as alarmed and upset as I did and I appreciated that. They sent staff right away to spray and took care of the hotel fee because due to the inconvenience.
This is one of my favorite hotels in Palm Springs for my husband and I. The grounds are amazing and it's location to downtown is excellent. The hotel is amazing, but the beds needs to better. We moved rooms twice because our bed was squeaky and very uncomfortable. The furniture looks very nice at night, but during the day you can see all the imperfections; it's worn. I can almost put up with the worn furniture if the beds were more comfortable.
Hotel rooms are run down. This place has beautiful grounds, it's to bad the rooms are run down. Didn't have hot water almost our entire stay. Rooms need an overhaul. Hotel Price doesn't match What you get for the money.
Loved the calm and stylish vibe. The staff was very friendly and attentive. There are 3 pools which was great! I did see a couple of kids there but I don't think its a family hotel. It has a very quiet, relaxing, chill feel. Food is very well made and delicious, I would definitely recommend and return. Beautiful place. The only thing I can say regarding the room was that there was a dead insect in there, I'm not sure if the room was not thoroughly cleaned or if it got in after but it was dead so I'm assuming it was overlooked by housekeeping. I guess it happens and I didn't make a big deal of it. I know most people love the convenience of valet parking but I would prefer if the hotel also had the option to self park. I asked and the valet attendant who told me I can self park anywhere on the street where available, that is not really an option. Its just better to have access to my car if I need to get anything from there anytime I want. I just think its a hassle to have to be going to valet if I need my car or something out of it.
The facility is poorly maintained, old and tired and in need of a gut renovation.
I always enjoy the pools and the spa services. This hotel is centrally located so that one can walk to restaurants and shopping. The music at the pool wasn't as good as it has been in the past. I don't care for the new hotel room products (shampoo, conditioner, lotion, etc.); the George Neil products were better. The hotel no longer offers rafts to float on in the pool, people were bringing there own. This was a sad discovery. In addition, it looked as though the hotel had changed their menu again, although they were able to accommodate some of the our old favorites. The hotel rooms could use some freshening up as well.
Location and service staff is great. But you can tell the lustor of the property is fleeting with ways they could cut corners. Broken furniture in room, odd odor in room, unclean when first entered and returning customers are not acknowledged or rewarded.
Warm jaccuzi, pools Noise
Esthetically it is beautiful & peaceful ....Service is Welcoming and attentive. It is my FAVORITE place to be while in Palm Springs! I love everything here.
Property has old school Palm Springs charm. Pools, spa and weekend morning yoga class were delightful. Bar cocktails were great. Calm, stylish vibe was exactly what we wanted. Convenient location to walk to downtown Palm Springs shops and restaurants. Rooms need to be updated - furniture was worn and tired. I'd like to see more small snack options on the Bar and Pool menus.