Staff was absolutely amazing! Really respectful! And we were situated with our room with no complications. The room was not fully cleaned. The bathroom towels were wet. Trash was not taken out. Before giving someone a room make sure it's fully ready. Other than that we had a wonderful stay and we will return soon.
I asked for a non smoking wheel chair accesible room at the first floor, they didn't have it! They gave me a smoking room without facilities for for a handicap person. Neighbors we're loud all night! Bad neighborhood!
located close to the freeway The staffs lack of customer service.
Reservei este quarto de última hora e estava procurando por um bom custo-benefício. Eu estava visitando SF e queria um lugar com preço acessível. Eu estudei em Berkeley, por isso conhecia um pouco da área. Os quartos em SF custavam cerca de 150 por noite sem incluir o estacionamento. Eu reservei este quarto por cerca de 80 dólares e com estacionamento gratuito! O quarto no geral era bom. Eu não estava à procura de nada 5 estrelas, mas com certeza não iria ficar em um lugar terrível. 80 dólares por um lugar para passar a noite parecia muito bom para mim. Além disso, foi uma desculpa muito boa para explorar um pouco de Oakland. =D
O quarto era limpo. Cama e travesseiros foram muito confortáveis. É fácil fazer o check in e out. Funcionário simpáticos noite.
The staff was confused and confusing. The man at the front desk did not know how to retrive our reservation. Even with no other distractions, check-in took nearly 45 min!!! Quality of room was poor and I did not feel safe in the neighborhood.
The staff was extremely helpful and the rooms were very clean and well kept. I had trouble with the cable in my first room, so the owner came in immediately and began working on it, exchanging cables and repairing the wall socket. He then apologized and offered to upgrade me to a different room for the inconvenience. The neighborhood wasn't the best in the world, but it wasn't terrible, either.
The crown lodge was not too far from my mother's house For some reason, our key wasn't always working