Aluguer de carros - Oakland

1 estação em Oakland

╳

Alamo avaliações

Locais de aluguer

Alamo

Locais de aluguer em Oakland

7600 Earhart Rd

+1 510 877 4507

Todas as Alamo avaliações

Alamo avaliações em Oakland

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

2,0

Contras: Took forever. Ended up using Uber.

Avaliado em set 2019

avaliação de
10,0

Prós: Staff was very friendly and helpful. Drop off was quick and simple

Contras: Not a thing

Avaliado em ago 2019

avaliação de
8,0

Contras: Less trying to up sell me

Avaliado em jul 2019

avaliação de
10,0

Prós: Staff was very friendly; drop off was easy

Contras: Everything was great

Avaliado em jul 2019

avaliação de
5,6

Contras: Nickel and dimed us with extra charges

Avaliado em jul 2019

avaliação de
8,0

Prós: It was super loud when we checked in because of the construction on-site (no problem), but the lady checking us in spoke so softly we had to constantly ask her to repeat herself and she gave us a lecture for choosing Allianz insurance instead of theirs.

Avaliado em jun 2019

avaliação de
10,0

Prós: Car Rental Center and Alamo was seamless. Cars are very close to the center. Good value for the rental.

Avaliado em mar 2019

avaliação de
8,0

Prós: Very friendly and quick check in process

Contras: The minivan tires/steering wheel shook at higher speeds on the freeway. Felt VERY UNSAFE!

Avaliado em mar 2019

avaliação de
9,6

Prós: Very seamless and quick pickup and drop off. Zero hassles.

Contras: Nothing.

Avaliado em mar 2019

avaliação de
10,0

Prós: Staffs were amazingly friendly from pick up counter, pick out car and dropped off

Contras: Outstanding experience.

Avaliado em fev 2019

avaliação de
10,0

Prós: Staff was amazing super friendly.

Contras: It was all great.

Avaliado em jan 2019

avaliação de
10,0

So thankful!

Prós: I left my laptop in the car, came back an hour later and everyone sprung into action to make sure they got it back even though it was totally my fault. I am so thankful for your great team!!!

Avaliado em jan 2019

avaliação de

10,0

Prós: Staff was very friendly and helpful. Drop off was quick and simple

Contras: Not a thing

Avaliado em ago 2019

avaliação de
10,0

Prós: Staff was very friendly; drop off was easy

Contras: Everything was great

Avaliado em jul 2019

avaliação de
10,0

Prós: Car Rental Center and Alamo was seamless. Cars are very close to the center. Good value for the rental.

Avaliado em mar 2019

avaliação de
9,6

Prós: Very seamless and quick pickup and drop off. Zero hassles.

Contras: Nothing.

Avaliado em mar 2019

avaliação de
10,0

Prós: Staffs were amazingly friendly from pick up counter, pick out car and dropped off

Contras: Outstanding experience.

Avaliado em fev 2019

avaliação de
10,0

Prós: Staff was amazing super friendly.

Contras: It was all great.

Avaliado em jan 2019

avaliação de
10,0

So thankful!

Prós: I left my laptop in the car, came back an hour later and everyone sprung into action to make sure they got it back even though it was totally my fault. I am so thankful for your great team!!!

Avaliado em jan 2019

avaliação de

8,0

Contras: Less trying to up sell me

Avaliado em jul 2019

avaliação de
8,0

Prós: It was super loud when we checked in because of the construction on-site (no problem), but the lady checking us in spoke so softly we had to constantly ask her to repeat herself and she gave us a lecture for choosing Allianz insurance instead of theirs.

Avaliado em jun 2019

avaliação de
8,0

Prós: Very friendly and quick check in process

Contras: The minivan tires/steering wheel shook at higher speeds on the freeway. Felt VERY UNSAFE!

Avaliado em mar 2019

avaliação de

2,0

Contras: Took forever. Ended up using Uber.

Avaliado em set 2019

avaliação de
5,6

Contras: Nickel and dimed us with extra charges

Avaliado em jul 2019

avaliação de

2ª posição

Enterprise

8,5 Excelente (13 051 avaliações)

5 estações em Oakland

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Enterprise avaliações

Locais de aluguer

Enterprise

Locais de aluguer em Oakland

165 98th Ave

+1 510 638 8600

25 Embarcadero Cove

+1 510 532 0444

3030 Broadway

+1 510 893 7000

3950 Broadway

+1 510 597 7800

7600 Earhart Rd

+1 510 567 1760

Todas as Enterprise avaliações

Enterprise avaliações em Oakland

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

10,0

Prós: We arrived at a very busy time and the staff did a great job communicating with us on the wait time and when we could expect our vehicle. Due to the wait we received an upgraded SUV size vehicle without asking for it and it was greatly appreciated!

Avaliado em set 2019

avaliação de
10,0

Contras: Nothing, they’re great!

Avaliado em ago 2019

avaliação de
4,4

Contras: The hybrid Fusion I rented seemed ok when I drove off lot. Quickly discovered when car heated in sun after being parked or when using heater in evening that someone had smoked in it. Really awful. I called Enterprise on day two, left message and got no call back...disappointed.

Avaliado em jun 2019

avaliação de
4,4

Prós: The staff was very courteous.

Contras: The car class I ordered was not available and nothing even close was on the lot. The car they gave me was dirty and I had to wait while they cleaned it. It was delivered to me with a broken seat adjustment knob and with only a half tank of gas.

Avaliado em jun 2019

avaliação de
7,2

Prós: The staff was very pleasant and helpful.

Contras: The pick up and drop off experience was slow and congested.

Avaliado em jun 2019

avaliação de
10,0

Prós: The staff was very friendly and helpful. The drop off was super easy and quick!

Avaliado em mai 2019

avaliação de
10,0

Prós: Easy pickup and dropoff with only a minimal wait.

Contras: Maybe a 2nd attendant at the counter would help when a customer has issues that hold up the line.

Avaliado em jan 2019

avaliação de
10,0

Helpful

Prós: Staff suggested things to help me out. They were really helpful.

Avaliado em nov 2018

avaliação de
6,8

Pickup from the Oakland Airport

Prós: The speed of the check in/pick up process was relatively easy. We were given a vehicle larger than what we had initially reserved and quoted. This was not shared with us nor necessarily, but it was pretty clear the reason was they didn't have any compact cars in the lot.

Contras: I didn't appreciate that each person we spoke with pushed rental upgrades for a discounted price. It was very forced and even when a firm "no, thank you" was supplied, the pitch continued. We ended up with a free upgrade because they didn't have the compact car we initially reserved... however it was not disclosed to us that this was happening, so if we would have agreed to the upgrade we would have ended up with a far less fuel efficient vehicle, and ended up with an upgrade at no additional cost. We also purchased insurance through KAYAK, and were still pressured to purchase their insurance. I understand this is a business, but pressuring your customers will not make for a repeat customer.

Avaliado em nov 2018

avaliação de
10,0

Great deal

Prós: We were able to rent a large van at the last minute when the need arose, for a very reasonable rate. Van was so clean and nice inside-- easy to drive with the back up cameras and good turning radius.

Avaliado em out 2018

avaliação de
10,0

Perfect. Great service.

Prós: The people were very pleasant. Put you at ease and made it a very simple process.

Avaliado em set 2018

avaliação de
8,4

Quick and easy

Prós: Easy Nd quick t turn in the car.

Avaliado em set 2018

avaliação de

10,0

Prós: We arrived at a very busy time and the staff did a great job communicating with us on the wait time and when we could expect our vehicle. Due to the wait we received an upgraded SUV size vehicle without asking for it and it was greatly appreciated!

Avaliado em set 2019

avaliação de
10,0

Contras: Nothing, they’re great!

Avaliado em ago 2019

avaliação de
10,0

Prós: The staff was very friendly and helpful. The drop off was super easy and quick!

Avaliado em mai 2019

avaliação de
10,0

Prós: Easy pickup and dropoff with only a minimal wait.

Contras: Maybe a 2nd attendant at the counter would help when a customer has issues that hold up the line.

Avaliado em jan 2019

avaliação de
10,0

Helpful

Prós: Staff suggested things to help me out. They were really helpful.

Avaliado em nov 2018

avaliação de
10,0

Great deal

Prós: We were able to rent a large van at the last minute when the need arose, for a very reasonable rate. Van was so clean and nice inside-- easy to drive with the back up cameras and good turning radius.

Avaliado em out 2018

avaliação de
10,0

Perfect. Great service.

Prós: The people were very pleasant. Put you at ease and made it a very simple process.

Avaliado em set 2018

avaliação de

7,2

Prós: The staff was very pleasant and helpful.

Contras: The pick up and drop off experience was slow and congested.

Avaliado em jun 2019

avaliação de
6,8

Pickup from the Oakland Airport

Prós: The speed of the check in/pick up process was relatively easy. We were given a vehicle larger than what we had initially reserved and quoted. This was not shared with us nor necessarily, but it was pretty clear the reason was they didn't have any compact cars in the lot.

Contras: I didn't appreciate that each person we spoke with pushed rental upgrades for a discounted price. It was very forced and even when a firm "no, thank you" was supplied, the pitch continued. We ended up with a free upgrade because they didn't have the compact car we initially reserved... however it was not disclosed to us that this was happening, so if we would have agreed to the upgrade we would have ended up with a far less fuel efficient vehicle, and ended up with an upgrade at no additional cost. We also purchased insurance through KAYAK, and were still pressured to purchase their insurance. I understand this is a business, but pressuring your customers will not make for a repeat customer.

Avaliado em nov 2018

avaliação de
8,4

Quick and easy

Prós: Easy Nd quick t turn in the car.

Avaliado em set 2018

avaliação de

4,4

Contras: The hybrid Fusion I rented seemed ok when I drove off lot. Quickly discovered when car heated in sun after being parked or when using heater in evening that someone had smoked in it. Really awful. I called Enterprise on day two, left message and got no call back...disappointed.

Avaliado em jun 2019

avaliação de
4,4

Prós: The staff was very courteous.

Contras: The car class I ordered was not available and nothing even close was on the lot. The car they gave me was dirty and I had to wait while they cleaned it. It was delivered to me with a broken seat adjustment knob and with only a half tank of gas.

Avaliado em jun 2019

avaliação de

3ª posição

Avis

7,6 Bom (2 277 avaliações)

2 estações em Oakland

╳

Avis avaliações

Locais de aluguer

Avis

Locais de aluguer em Oakland

2428 Webster Street

+1 510 835 2910

7600 Earhart Road

+1 510 577 6360

Todas as Avis avaliações

Avis avaliações em Oakland

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

5,6

Prós: Clean car

Avaliado em set 2018

avaliação de
4,0

Contras: Too expensive And i got to the airport 45 min later then my booking and they charged me an extra whole day.

Avaliado em ago 2018

avaliação de
4,0

Car smelled like smoke

Prós: Apple CarPlay in the vehicle

Contras: The car smelled terrible. When I told them upon check in, they didn’t care

Avaliado em mai 2018

avaliação de
2,8

Contras: Does not honor online reservations past midnight, whereas most other rental agencies honor reservations for 24 hours.

Avaliado em out 2017

avaliação de
2,0

Dirty car and tagged with profanity

Prós: N/A

Contras: Bad service, dirty vehicle, incorrect information on my contract vs what is on the car in reference to miles and gas gauge. Most importantly the car had profanity tagged on it. Ridiculous! Manager gave me no time.

Avaliado em set 2017

avaliação de
4,4

Mis sold insurance

Prós: Slick systems and car

Contras: Car wasn't clean but worst was mis selling of insurance. I told the agent I had insurance but was assured I needed the Avis policies. My daughter in law is an insurance broker and explained that I had been mislead.

Avaliado em ago 2017

avaliação de
8,0

Prós: manager was very friendly and accommodating

Contras: tried contacting office to locate lost item. had to keep calling 800 number. left message in office told to call back next day. could never connect. always directed to 800 number. gave up after three days....

Avaliado em ago 2017

avaliação de
9,2

Prós: Kia forte was perfect for the two of us with 4 bags.

Avaliado em ago 2017

avaliação de
4,4

Unhappy Customer

Contras: Reserved a mid sized car and was given a Jeep Patriot CUV. Interior of car had a unpleasant smell i.e faint odor of cigarette smoke. Coarse engine, loud road noise, and rough ride made for a mediocre driving experience. Also, I had declined rental damage insurance but was charged $17.95 on my credit card for insurance. Attempted to call Avis using telephone number on rental agreement. Automated answering service forwarded my call to another car company. Finally reached Avis customer service and was informed they had no record of my credit card being charged for insurance. Still trying to resolve issue.

Avaliado em jul 2017

avaliação de
8,8

Prós: Process was smooth and quick for both pickup and drop off. There was someone working at the counter at 12:30am when we arrived, and we were able to get a car seat that hadn't been reserved.

Contras: They charged $50 for rental of the car seat. : (

Avaliado em jul 2017

avaliação de
10,0

Contras: Excellent service but pricing could be more competitive.

Avaliado em jul 2017

avaliação de
2,0

Prós: Easy to use

Contras: Price

Avaliado em mai 2017

avaliação de

9,2

Prós: Kia forte was perfect for the two of us with 4 bags.

Avaliado em ago 2017

avaliação de
8,8

Prós: Process was smooth and quick for both pickup and drop off. There was someone working at the counter at 12:30am when we arrived, and we were able to get a car seat that hadn't been reserved.

Contras: They charged $50 for rental of the car seat. : (

Avaliado em jul 2017

avaliação de
10,0

Contras: Excellent service but pricing could be more competitive.

Avaliado em jul 2017

avaliação de

8,0

Prós: manager was very friendly and accommodating

Contras: tried contacting office to locate lost item. had to keep calling 800 number. left message in office told to call back next day. could never connect. always directed to 800 number. gave up after three days....

Avaliado em ago 2017

avaliação de

5,6

Prós: Clean car

Avaliado em set 2018

avaliação de
4,0

Contras: Too expensive And i got to the airport 45 min later then my booking and they charged me an extra whole day.

Avaliado em ago 2018

avaliação de
4,0

Car smelled like smoke

Prós: Apple CarPlay in the vehicle

Contras: The car smelled terrible. When I told them upon check in, they didn’t care

Avaliado em mai 2018

avaliação de
2,8

Contras: Does not honor online reservations past midnight, whereas most other rental agencies honor reservations for 24 hours.

Avaliado em out 2017

avaliação de
2,0

Dirty car and tagged with profanity

Prós: N/A

Contras: Bad service, dirty vehicle, incorrect information on my contract vs what is on the car in reference to miles and gas gauge. Most importantly the car had profanity tagged on it. Ridiculous! Manager gave me no time.

Avaliado em set 2017

avaliação de
4,4

Mis sold insurance

Prós: Slick systems and car

Contras: Car wasn't clean but worst was mis selling of insurance. I told the agent I had insurance but was assured I needed the Avis policies. My daughter in law is an insurance broker and explained that I had been mislead.

Avaliado em ago 2017

avaliação de
4,4

Unhappy Customer

Contras: Reserved a mid sized car and was given a Jeep Patriot CUV. Interior of car had a unpleasant smell i.e faint odor of cigarette smoke. Coarse engine, loud road noise, and rough ride made for a mediocre driving experience. Also, I had declined rental damage insurance but was charged $17.95 on my credit card for insurance. Attempted to call Avis using telephone number on rental agreement. Automated answering service forwarded my call to another car company. Finally reached Avis customer service and was informed they had no record of my credit card being charged for insurance. Still trying to resolve issue.

Avaliado em jul 2017

avaliação de
2,0

Prós: Easy to use

Contras: Price

Avaliado em mai 2017

avaliação de

4ª posição

Budget

7,4 Bom (4 309 avaliações)

2 estações em Oakland

╳

Budget avaliações

Locais de aluguer

Budget

Locais de aluguer em Oakland

2428 Webster Street

+1 510 272 9626

7600 Earhart Road

+1 510 729 5021

Todas as Budget avaliações

Budget avaliações em Oakland

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

7,6

Prós: Quick lines .. Good quality of cars ..

Contras: Returning the car..

Avaliado em jul 2019

avaliação de
10,0

Contras: Having the toll pass installed was a great plus!

Avaliado em jun 2019

avaliação de
5,6

Contras: My flight arrived in OAK at 12:00 midnight, but the rental confirmation defaulted to a pick-up time of 11:00 pm because the Car Rental Office closes at 12:30 am...as I result of getting to the office “the next day” (an hour after my confirmation) I “lost” my reservation and had to pay more!

Avaliado em fev 2019

avaliação de
5,2

Contras: The woman at pick-up was extremely rude and unfriendly to me. SHe looked like she would rather be anywhere than at this job. She didn't smile, she barely could utter a word to me. I was obviously a huge interference in her day or her time on her phone ?? WTF.?! I was the only customer at the counter. Why wouln't she even smile at me or say good afternoon?

Avaliado em ago 2018

avaliação de
7,6

Practical and comfortable

Prós: The process was smooth and easy - both for pick up and drop off.

Contras: The car smelled a bit like smoke.

Avaliado em jul 2018

avaliação de
4,0

Contras: Long wait at customer service desk.. no one to meet me when dropping off car.

Avaliado em jun 2018

avaliação de
2,0

Out of cars

Prós: Budget ran out of cars

Avaliado em mai 2018

avaliação de
10,0

Quick delivery

Prós: Process to get the car met expectation.

Contras: Once a car is assigned, finding it is a bit complicated, and we spent 15 minutes finding the B23 spot, in the D area. Either a map with the layout, or some verbal warning of the funny arrangement should help.

Avaliado em abr 2018

avaliação de
5,6

Ehh

Prós: The car was clean and new

Contras: We booked the car online, but then waited 40 minutes in line to pick it up. The lady at the counter did not seem happy. After we were assigned a car we walked out to the lot and another customer had already taken the car assigned to us. We had to talk to 3 different employees to get a replacement car.

Avaliado em mar 2018

avaliação de
4,4

Didn't have the car

Contras: We rented a convertible and waited an hour at the counter to be told that they didn't have a convertible. We asked for an economy car and a discount and they didn't have the economy car. They had a different "sports" car instead but said we could exchange it at any budget. THAT WAS NOT TRUE. The car we got had a leak in a tire. Shitty experience.

Avaliado em fev 2018

avaliação de
8,0

Unmotivated service reps

Prós: The car was good for the price. TI was helpful that in came with a backup camera.

Contras: The person at the counter was not very interested in helping and seemed very bored with his job.

Avaliado em fev 2018

avaliação de
3,2

Car totally unprepped at time of rental

Prós: The only redeeming quality of the rental is that it had a mostly full tank of gas.

Contras: The car smelled heavily of smoke. The insides of the front and rear windshields were coated with a nasty grey film that had to be cleaned off to see out of. The wiper fluid was totally empty. The alignment was very poor- the car was noisy and drifted badly on the highway.

Avaliado em jan 2018

avaliação de

10,0

Contras: Having the toll pass installed was a great plus!

Avaliado em jun 2019

avaliação de
10,0

Quick delivery

Prós: Process to get the car met expectation.

Contras: Once a car is assigned, finding it is a bit complicated, and we spent 15 minutes finding the B23 spot, in the D area. Either a map with the layout, or some verbal warning of the funny arrangement should help.

Avaliado em abr 2018

avaliação de

7,6

Prós: Quick lines .. Good quality of cars ..

Contras: Returning the car..

Avaliado em jul 2019

avaliação de
7,6

Practical and comfortable

Prós: The process was smooth and easy - both for pick up and drop off.

Contras: The car smelled a bit like smoke.

Avaliado em jul 2018

avaliação de
8,0

Unmotivated service reps

Prós: The car was good for the price. TI was helpful that in came with a backup camera.

Contras: The person at the counter was not very interested in helping and seemed very bored with his job.

Avaliado em fev 2018

avaliação de

5,6

Contras: My flight arrived in OAK at 12:00 midnight, but the rental confirmation defaulted to a pick-up time of 11:00 pm because the Car Rental Office closes at 12:30 am...as I result of getting to the office “the next day” (an hour after my confirmation) I “lost” my reservation and had to pay more!

Avaliado em fev 2019

avaliação de
5,2

Contras: The woman at pick-up was extremely rude and unfriendly to me. SHe looked like she would rather be anywhere than at this job. She didn't smile, she barely could utter a word to me. I was obviously a huge interference in her day or her time on her phone ?? WTF.?! I was the only customer at the counter. Why wouln't she even smile at me or say good afternoon?

Avaliado em ago 2018

avaliação de
4,0

Contras: Long wait at customer service desk.. no one to meet me when dropping off car.

Avaliado em jun 2018

avaliação de
2,0

Out of cars

Prós: Budget ran out of cars

Avaliado em mai 2018

avaliação de
5,6

Ehh

Prós: The car was clean and new

Contras: We booked the car online, but then waited 40 minutes in line to pick it up. The lady at the counter did not seem happy. After we were assigned a car we walked out to the lot and another customer had already taken the car assigned to us. We had to talk to 3 different employees to get a replacement car.

Avaliado em mar 2018

avaliação de
4,4

Didn't have the car

Contras: We rented a convertible and waited an hour at the counter to be told that they didn't have a convertible. We asked for an economy car and a discount and they didn't have the economy car. They had a different "sports" car instead but said we could exchange it at any budget. THAT WAS NOT TRUE. The car we got had a leak in a tire. Shitty experience.

Avaliado em fev 2018

avaliação de
3,2

Car totally unprepped at time of rental

Prós: The only redeeming quality of the rental is that it had a mostly full tank of gas.

Contras: The car smelled heavily of smoke. The insides of the front and rear windshields were coated with a nasty grey film that had to be cleaned off to see out of. The wiper fluid was totally empty. The alignment was very poor- the car was noisy and drifted badly on the highway.

Avaliado em jan 2018

avaliação de

5ª posição

Hertz

7,4 Bom (4 093 avaliações)

3 estações em Oakland

╳

Hertz avaliações

Locais de aluguer

Hertz

Locais de aluguer em Oakland

1001 Broadway St.

+1 510 451 3807

2400 Webster

+1 510 268 0164

7600 Earhart Road, Suite 1

+1 510 633 4300

Todas as Hertz avaliações

Hertz avaliações em Oakland

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

5,2

Prós: staff was helpful

Contras: Wait to pick up car and pay was too long, only one Hertz attendant for first 20 minutes. In addition, my car was not ready at pick up time and I had to wait 15 minutes after check in. Car pick up process was not explained to me at check in so I had to ask an employee in the car lot about the process

Avaliado em set 2019

avaliação de
4,0

Prós: Unfortunately didn’t like my experience at this location.

Contras: It took two hours and forty five minutes to pick up the car I booked online. They gave me less than half tank gas and charged me $20 for his. Customer service was horrible and the office smelled terrible

Avaliado em set 2019

avaliação de
2,0

Prós: I got there and they did not have a car for my reservation. This derailed my plans for the weekend and I did not have a car. Had to spend a lot on uber rides.

Contras: If no cars are available, the website should not have mislead me and allowed a car to be booked. This was extremely inconvenient!!

Avaliado em set 2019

avaliação de
2,0

Contras: That they had a rental car. 20 people waiting in a little office for a car. Rude staff. Not happy with the experience

Avaliado em set 2019

avaliação de
2,0

Prós: Drop off was a nightmare. No one was working the drop off zone and they tried to charge me for a late drop off incorrectly.

Avaliado em ago 2019

avaliação de
5,2

Prós: Long long long pickup line at the center

Contras: Shorter and expedited pickup

Avaliado em jul 2019

avaliação de
2,4

Prós: Tell me: what's the point of reserving a car for 4 if I can't pick it up at the requested time? The rental company, having seen my reservation should have had the car ready for pickup at4pm. They were not. I arrived at 3h53 and picked up the car at 5pm!!!!. I would like to request a reimbursement.

Contras: The car rental company are quick to charge you one more day if you are 1min over the return time. I would like to request a reimbursement worth of a day for being late! DO NOT RENT OUT OF OAKLAND DOWNTOWN (MARRIOTT). POOR SERVICE, LATE, UNFRIENDLY, UNPREPARED. SCANDALOUS

Avaliado em jul 2019

avaliação de
10,0

Prós: Staff was friendly and detailed. t just seemed like a better experience than the other car rental agencies

Contras: none

Avaliado em jun 2019

avaliação de
9,6

Prós: Very clean car, easy check in and check out at the rental desk, and a friendly staff.

Contras: All the taxes that were included in the total cost, wow!

Avaliado em jun 2019

avaliação de
5,2

Prós: Car was great

Contras: Having a staff that wanted to quickly serve you. No one at that location really wants to help you get your car in a reasonable time. I’m not using Hertz again in Oakland airport.

Avaliado em jun 2019

avaliação de
9,6

Prós: The staff member that assisted with my car pickup was very helpful and friendly.

Contras: The drop-off process on days that the Hertz office was closed was not made clear to me.

Avaliado em mai 2019

avaliação de
6,0

Prós: Car wasn’t available when I arrived. Had to wait 30 minutes. But they upgraded the car after I complained.

Avaliado em mai 2019

avaliação de

10,0

Prós: Staff was friendly and detailed. t just seemed like a better experience than the other car rental agencies

Contras: none

Avaliado em jun 2019

avaliação de
9,6

Prós: Very clean car, easy check in and check out at the rental desk, and a friendly staff.

Contras: All the taxes that were included in the total cost, wow!

Avaliado em jun 2019

avaliação de
9,6

Prós: The staff member that assisted with my car pickup was very helpful and friendly.

Contras: The drop-off process on days that the Hertz office was closed was not made clear to me.

Avaliado em mai 2019

avaliação de

5,2

Prós: staff was helpful

Contras: Wait to pick up car and pay was too long, only one Hertz attendant for first 20 minutes. In addition, my car was not ready at pick up time and I had to wait 15 minutes after check in. Car pick up process was not explained to me at check in so I had to ask an employee in the car lot about the process

Avaliado em set 2019

avaliação de
4,0

Prós: Unfortunately didn’t like my experience at this location.

Contras: It took two hours and forty five minutes to pick up the car I booked online. They gave me less than half tank gas and charged me $20 for his. Customer service was horrible and the office smelled terrible

Avaliado em set 2019

avaliação de
2,0

Prós: I got there and they did not have a car for my reservation. This derailed my plans for the weekend and I did not have a car. Had to spend a lot on uber rides.

Contras: If no cars are available, the website should not have mislead me and allowed a car to be booked. This was extremely inconvenient!!

Avaliado em set 2019

avaliação de
2,0

Contras: That they had a rental car. 20 people waiting in a little office for a car. Rude staff. Not happy with the experience

Avaliado em set 2019

avaliação de
2,0

Prós: Drop off was a nightmare. No one was working the drop off zone and they tried to charge me for a late drop off incorrectly.

Avaliado em ago 2019

avaliação de
5,2

Prós: Long long long pickup line at the center

Contras: Shorter and expedited pickup

Avaliado em jul 2019

avaliação de
2,4

Prós: Tell me: what's the point of reserving a car for 4 if I can't pick it up at the requested time? The rental company, having seen my reservation should have had the car ready for pickup at4pm. They were not. I arrived at 3h53 and picked up the car at 5pm!!!!. I would like to request a reimbursement.

Contras: The car rental company are quick to charge you one more day if you are 1min over the return time. I would like to request a reimbursement worth of a day for being late! DO NOT RENT OUT OF OAKLAND DOWNTOWN (MARRIOTT). POOR SERVICE, LATE, UNFRIENDLY, UNPREPARED. SCANDALOUS

Avaliado em jul 2019

avaliação de
5,2

Prós: Car was great

Contras: Having a staff that wanted to quickly serve you. No one at that location really wants to help you get your car in a reasonable time. I’m not using Hertz again in Oakland airport.

Avaliado em jun 2019

avaliação de
6,0

Prós: Car wasn’t available when I arrived. Had to wait 30 minutes. But they upgraded the car after I complained.

Avaliado em mai 2019

avaliação de

6ª posição

Dollar

7,3 Bom (6 500 avaliações)

1 estação em Oakland

╳

Dollar avaliações

Locais de aluguer

Dollar

Locais de aluguer em Oakland

7600 Earhart St

+1 866 434 2226

Todas as Dollar avaliações

Dollar avaliações em Oakland

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

10,0

Contras: Dollar App could have been better.

Avaliado em ago 2019

avaliação de
6,8

Prós: Had to wait for awhile for the pickup. Drop off was better

Contras: Somehow the lady at the counter convinced me that I had to buy the easy tag, which I ended up buying. She also tried hard to convince me I had to buy insurance, which I was able to decline. All of this made me very uncomfortable.

Avaliado em mai 2019

avaliação de
4,8

Prós: Did not have the vehicle that we had reserved.

Contras: If they had the exact vehicle we reserved.

Avaliado em mar 2019

avaliação de
2,8

Prós: nothing

Contras: car i reserved waiting for me

Avaliado em fev 2019

avaliação de
7,6

Great car, meh service

Prós: The car was clean, well maintained, and relatively new (12K miles).

Contras: Service was friendly but highly disorganized. The process of pickup was muffed, and lines were long. When returning the car, tablets didn't function and delays were frustrating. But staff maintained a courteous attitude.

Avaliado em jan 2019

avaliação de
9,2

Oakland extension

Prós: I needed the car for an extra day. They gave me the same daily rate for the extra time.

Avaliado em nov 2018

avaliação de
8,4

2 BIG

Prós: Dollar employees were friendly and helpful.

Contras: I reserved a Chevy Traverse for 4 people and 8 suitcases. The Traverse was not available, nor was a comparable size, so I was “upgraded” to a much larger Ford Expedition XLT. Normally, this would be great but I was staying in the hills of SF and LA with narrow streets and steep driveways. Parking o the street had to be parallel parking which was not easy in this beast. I really would have liked to have the vehicle I reserved!

Avaliado em jul 2018

avaliação de
10,0

Great Experience

Prós: great car, ease of pick up and return, value for price

Contras: nothing

Avaliado em jul 2018

avaliação de
4,0

Oakland airport dollar rent a car

Prós: Easy process to get to rental car and checkout

Contras: They didn’t have the size car I reserved and gave me a somewhat equivalent car but not what I wanted or had reserved. It was hot weather and every time the inside of the car got warm it reeked of cigarette and pot smoke. We spent the five days with the car windows all down bc it was awful. Was offered a 10 dollar off coupon for experience. Won’t use them again

Avaliado em jun 2018

avaliação de
10,0

Prós: Easy pick up... had the car I wanted

Avaliado em mai 2018

avaliação de
10,0

Good customer service with a smile

Prós: When I arrived, they were very professional and friendly. They did not have the car I reserved ready; however rather than wait, the associate allowed me to take a Mazda 3 and discounted my rate. The shuttle driver back to the airport was wonderful with a great smiling attitiude at 5:00 am in the morning. Good stuff.

Avaliado em mai 2018

avaliação de
4,4

Service

Prós: The car I got was a good car for the price I paid.

Contras: Customer service during pick up was not the best and no answers to my questions. My magnetic strip on my credit card didn't work and the service agent refused to type it in manually and refuses to use my debit card. The vehicle had lots of damage on it and seems like it was in a car accident in the front. Alignment was off. Wheels were unbalanced. Braking the car was shaking the wheel. On top of that wanted to charge me $350 on top of what I was expecting to pay through Kayak.

Avaliado em mai 2018

avaliação de

10,0

Contras: Dollar App could have been better.

Avaliado em ago 2019

avaliação de
9,2

Oakland extension

Prós: I needed the car for an extra day. They gave me the same daily rate for the extra time.

Avaliado em nov 2018

avaliação de
10,0

Great Experience

Prós: great car, ease of pick up and return, value for price

Contras: nothing

Avaliado em jul 2018

avaliação de
10,0

Prós: Easy pick up... had the car I wanted

Avaliado em mai 2018

avaliação de
10,0

Good customer service with a smile

Prós: When I arrived, they were very professional and friendly. They did not have the car I reserved ready; however rather than wait, the associate allowed me to take a Mazda 3 and discounted my rate. The shuttle driver back to the airport was wonderful with a great smiling attitiude at 5:00 am in the morning. Good stuff.

Avaliado em mai 2018

avaliação de

6,8

Prós: Had to wait for awhile for the pickup. Drop off was better

Contras: Somehow the lady at the counter convinced me that I had to buy the easy tag, which I ended up buying. She also tried hard to convince me I had to buy insurance, which I was able to decline. All of this made me very uncomfortable.

Avaliado em mai 2019

avaliação de
7,6

Great car, meh service

Prós: The car was clean, well maintained, and relatively new (12K miles).

Contras: Service was friendly but highly disorganized. The process of pickup was muffed, and lines were long. When returning the car, tablets didn't function and delays were frustrating. But staff maintained a courteous attitude.

Avaliado em jan 2019

avaliação de
8,4

2 BIG

Prós: Dollar employees were friendly and helpful.

Contras: I reserved a Chevy Traverse for 4 people and 8 suitcases. The Traverse was not available, nor was a comparable size, so I was “upgraded” to a much larger Ford Expedition XLT. Normally, this would be great but I was staying in the hills of SF and LA with narrow streets and steep driveways. Parking o the street had to be parallel parking which was not easy in this beast. I really would have liked to have the vehicle I reserved!

Avaliado em jul 2018

avaliação de

4,8

Prós: Did not have the vehicle that we had reserved.

Contras: If they had the exact vehicle we reserved.

Avaliado em mar 2019

avaliação de
2,8

Prós: nothing

Contras: car i reserved waiting for me

Avaliado em fev 2019

avaliação de
4,0

Oakland airport dollar rent a car

Prós: Easy process to get to rental car and checkout

Contras: They didn’t have the size car I reserved and gave me a somewhat equivalent car but not what I wanted or had reserved. It was hot weather and every time the inside of the car got warm it reeked of cigarette and pot smoke. We spent the five days with the car windows all down bc it was awful. Was offered a 10 dollar off coupon for experience. Won’t use them again

Avaliado em jun 2018

avaliação de
4,4

Service

Prós: The car I got was a good car for the price I paid.

Contras: Customer service during pick up was not the best and no answers to my questions. My magnetic strip on my credit card didn't work and the service agent refused to type it in manually and refuses to use my debit card. The vehicle had lots of damage on it and seems like it was in a car accident in the front. Alignment was off. Wheels were unbalanced. Braking the car was shaking the wheel. On top of that wanted to charge me $350 on top of what I was expecting to pay through Kayak.

Avaliado em mai 2018

avaliação de

7ª posição

Thrifty

7,1 Bom (2 869 avaliações)

1 estação em Oakland

╳

Thrifty avaliações

Locais de aluguer

Thrifty

Locais de aluguer em Oakland

7600 Earhart Road

+1 877 283 0898

Todas as Thrifty avaliações

Thrifty avaliações em Oakland

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

8,4

Prós: Car was great! Drop off was easy

Contras: Picking up with annoying - I paid and filled out my information online, then had WAIT IN LINE to re-enter all my information at the front desk. Why?

Avaliado em set 2019

avaliação de
10,0

Prós: Staff was fine. Drop off was extremely easy.

Avaliado em ago 2019

avaliação de
10,0

Prós: The whole process was very easy.

Avaliado em jun 2019

avaliação de
9,2

Contras: Extra fee charged once I got there, I didn’t expect that.

Avaliado em jun 2019

avaliação de
7,6

Prós: Friendly staff, nice car, great value.

Contras: Waited over an hour for a car to become available.

Avaliado em abr 2019

avaliação de
8,0

Prós: Very friendly staff.

Contras: Took a while to reconcile the reserved price vs the price that showed up on the computer. The car was somewhat underpowered, but was clean and new.

Avaliado em mar 2019

avaliação de
10,0

Contras: Car smelt like smoke

Avaliado em fev 2019

avaliação de
5,6

Contras: The staff took half an hour to bring the car, after I had already checked out inside. They just waited around to call the person to bring the car around, then to see if the person would respond, then finally looking for them, then they still had to get it ready, then parked it far away. Ridiculous

Avaliado em fev 2019

avaliação de
4,0

Reservation Time Meant Nothing

Prós: The car was new and clean.

Contras: I didn’t like the inefficiency of the pickup of the car. I was told that I would have to wait a half hour for my car despite having a pre-scheduled reservation time and was told the delay was due to it being busy because of the holidays. I wound up waiting an hour and then my car arrived without the infant car seat I requested which then I needed to wait another 15 minutes to receive. There was no apology from the Thrifty associates, but more of an attitude as if I should have been grateful I got a car as quick as I did.

Avaliado em jan 2019

avaliação de
10,0

Best Rental Company

Prós: The customer service was amazing and super friendly! The service was quick and efficient! And the deposit witheld was lower than other companies!

Avaliado em dez 2018

avaliação de
10,0

Great service

Prós: Friendly employees

Avaliado em nov 2018

avaliação de
8,8

Prós: Friendly staff. Easy service. Clean and reliable car.

Contras: On expensive side. A little difficult to find the location.

Avaliado em out 2018

avaliação de

10,0

Prós: Staff was fine. Drop off was extremely easy.

Avaliado em ago 2019

avaliação de
10,0

Prós: The whole process was very easy.

Avaliado em jun 2019

avaliação de
9,2

Contras: Extra fee charged once I got there, I didn’t expect that.

Avaliado em jun 2019

avaliação de
10,0

Contras: Car smelt like smoke

Avaliado em fev 2019

avaliação de
10,0

Best Rental Company

Prós: The customer service was amazing and super friendly! The service was quick and efficient! And the deposit witheld was lower than other companies!

Avaliado em dez 2018

avaliação de
10,0

Great service

Prós: Friendly employees

Avaliado em nov 2018

avaliação de
8,8

Prós: Friendly staff. Easy service. Clean and reliable car.

Contras: On expensive side. A little difficult to find the location.

Avaliado em out 2018

avaliação de

8,4

Prós: Car was great! Drop off was easy

Contras: Picking up with annoying - I paid and filled out my information online, then had WAIT IN LINE to re-enter all my information at the front desk. Why?

Avaliado em set 2019

avaliação de
7,6

Prós: Friendly staff, nice car, great value.

Contras: Waited over an hour for a car to become available.

Avaliado em abr 2019

avaliação de
8,0

Prós: Very friendly staff.

Contras: Took a while to reconcile the reserved price vs the price that showed up on the computer. The car was somewhat underpowered, but was clean and new.

Avaliado em mar 2019

avaliação de

5,6

Contras: The staff took half an hour to bring the car, after I had already checked out inside. They just waited around to call the person to bring the car around, then to see if the person would respond, then finally looking for them, then they still had to get it ready, then parked it far away. Ridiculous

Avaliado em fev 2019

avaliação de
4,0

Reservation Time Meant Nothing

Prós: The car was new and clean.

Contras: I didn’t like the inefficiency of the pickup of the car. I was told that I would have to wait a half hour for my car despite having a pre-scheduled reservation time and was told the delay was due to it being busy because of the holidays. I wound up waiting an hour and then my car arrived without the infant car seat I requested which then I needed to wait another 15 minutes to receive. There was no apology from the Thrifty associates, but more of an attitude as if I should have been grateful I got a car as quick as I did.

Avaliado em jan 2019

avaliação de

8ª posição

Payless

6,6 Bom (2 835 avaliações)

1 estação em Oakland

╳

Payless avaliações

Locais de aluguer

Payless

Locais de aluguer em Oakland

7600 Earhart Road

+1 510 638 1000

Todas as Payless avaliações

Payless avaliações em Oakland

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

9,2

Prós: Drop off and getting the car was very easy.

Contras: Dropoff could be better. Not good signage, then you have to go inside to the desk to finish your dropoff. Inconvenient.

Avaliado em jun 2019

avaliação de
5,2

Prós: Car was nice

Contras: Cost ended up being more than twice what I was quoted. I asked for only the insurance that was legally required. They charged me for insurance that was not required and cost $15/day. I got a flat tire. No spare in the car. Took them _six hours_ to come fix it!

Avaliado em jun 2019

avaliação de
2,0

Prós: Nothing to like. No agent at the counter. Waited 20 min. As did the woman behind me. No one ever showed up. Pulled up the Hertz app and made a reservation while standing there.

Contras: See above. Will NEVER rent from them again.

Avaliado em mai 2019

avaliação de
2,0

Prós: Nothing Arrived and no agent Had to go to budget next door and pay $11 more They said agent often not there

Contras: Everything

Avaliado em abr 2019

avaliação de
10,0

Prós: I have to get my receipt in the counter since the drop-off receipt showed ”excessive mileage.”

Contras: the drop-off should know that rentals usually come with unlimited mileage

Avaliado em abr 2019

avaliação de
3,6

Prós: Oakland airport counter was not attended. Payless is owned by Avis & others. I phoned the number on the reservation receipt, Avis answered and didn't have an record of my Res#. 15 people in Avis line never moved before I bailed & went to Enterprise which got me a car in 2 minutes. Never again!!!

Avaliado em abr 2019

avaliação de
9,2

Prós: Guy who was working there was super helpful.

Contras: But they were totally understaffed.

Avaliado em set 2018

avaliação de
2,0

Payless staff at OAK did not show up

Contras: On Friday August 24 there was no one at the Payless counter in the morning. About 5 of us were waiting. The support numbers didn’t have information. I ended up abandoning the reservation and going to another company.

Avaliado em ago 2018

avaliação de
2,0

They were closed!

Prós: Nothing

Contras: THey were closed due to a system error and instructed customers to go to the Budget Counter where they said Budget would honor the contract. Budget said it would, BUT Budget had a much better offer that saved me 20% off the Kayak/Payless quote

Avaliado em jul 2018

avaliação de
10,0

Great car

Prós: Fantastic value - I got to drive a super nice VW Tiguan for the same price as a compact. It was fun to drive. And the staff was friendly and doing the best they could while...

Contras: ...short staffed. One desk person means you may have to patiently wait your turn a bit.

Avaliado em jun 2018

avaliação de
6,8

Prós: The Oakland agent/representative was a gem -- He represents you well

Contras: Found the car awkward and uncomfortable --- Also, ran into flight difficulties (cancellation) and was told I had to pay ~$40 to leave car in SFO (where I can get a flight) instead of Oakland (where I cannot get a flight) -- Seems punitive and I feel frustrated

Avaliado em mar 2018

avaliação de
4,4

Prós: The car rental employees were very friendly

Contras: Drop off at Oakland airport was confusing. The Payless entry in the return area is not clearly marked. Car was dirty, and worn.

Avaliado em jan 2018

avaliação de

9,2

Prós: Drop off and getting the car was very easy.

Contras: Dropoff could be better. Not good signage, then you have to go inside to the desk to finish your dropoff. Inconvenient.

Avaliado em jun 2019

avaliação de
10,0

Prós: I have to get my receipt in the counter since the drop-off receipt showed ”excessive mileage.”

Contras: the drop-off should know that rentals usually come with unlimited mileage

Avaliado em abr 2019

avaliação de
9,2

Prós: Guy who was working there was super helpful.

Contras: But they were totally understaffed.

Avaliado em set 2018

avaliação de
10,0

Great car

Prós: Fantastic value - I got to drive a super nice VW Tiguan for the same price as a compact. It was fun to drive. And the staff was friendly and doing the best they could while...

Contras: ...short staffed. One desk person means you may have to patiently wait your turn a bit.

Avaliado em jun 2018

avaliação de

6,8

Prós: The Oakland agent/representative was a gem -- He represents you well

Contras: Found the car awkward and uncomfortable --- Also, ran into flight difficulties (cancellation) and was told I had to pay ~$40 to leave car in SFO (where I can get a flight) instead of Oakland (where I cannot get a flight) -- Seems punitive and I feel frustrated

Avaliado em mar 2018

avaliação de

5,2

Prós: Car was nice

Contras: Cost ended up being more than twice what I was quoted. I asked for only the insurance that was legally required. They charged me for insurance that was not required and cost $15/day. I got a flat tire. No spare in the car. Took them _six hours_ to come fix it!

Avaliado em jun 2019

avaliação de
2,0

Prós: Nothing to like. No agent at the counter. Waited 20 min. As did the woman behind me. No one ever showed up. Pulled up the Hertz app and made a reservation while standing there.

Contras: See above. Will NEVER rent from them again.

Avaliado em mai 2019

avaliação de
2,0

Prós: Nothing Arrived and no agent Had to go to budget next door and pay $11 more They said agent often not there

Contras: Everything

Avaliado em abr 2019

avaliação de
3,6

Prós: Oakland airport counter was not attended. Payless is owned by Avis & others. I phoned the number on the reservation receipt, Avis answered and didn't have an record of my Res#. 15 people in Avis line never moved before I bailed & went to Enterprise which got me a car in 2 minutes. Never again!!!

Avaliado em abr 2019

avaliação de
2,0

Payless staff at OAK did not show up

Contras: On Friday August 24 there was no one at the Payless counter in the morning. About 5 of us were waiting. The support numbers didn’t have information. I ended up abandoning the reservation and going to another company.

Avaliado em ago 2018

avaliação de
2,0

They were closed!

Prós: Nothing

Contras: THey were closed due to a system error and instructed customers to go to the Budget Counter where they said Budget would honor the contract. Budget said it would, BUT Budget had a much better offer that saved me 20% off the Kayak/Payless quote

Avaliado em jul 2018

avaliação de
4,4

Prós: The car rental employees were very friendly

Contras: Drop off at Oakland airport was confusing. The Payless entry in the return area is not clearly marked. Car was dirty, and worn.

Avaliado em jan 2018

avaliação de

9ª posição

Fox

6,1 Bom (1 613 avaliações)

1 estação em Oakland

╳

Fox avaliações

Locais de aluguer

Fox

Locais de aluguer em Oakland

7600 Earhart Road

+1 510 254 4410

Todas as Fox avaliações

Fox avaliações em Oakland

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

4,0

Contras: When we arrived, they didn't have the car we booked. Ended up with smaller car, wasn't offered a discount. We told them where we were going in the mountains. We reported at time and at return the vehicle was having issues going uphill, especially on left turns. It was given to the next person.

Avaliado em set 2019

avaliação de
4,4

Contras: Better cars. I had a car that had a lot of scratches and wasn't fully washed. Not only that, the engine sounded weird as I took off. Could do better on checking the cars before giving them to the next customer

Avaliado em set 2019

avaliação de
6,0

Prós: Girl at checkin very nice and efficient. We Iiked that we could cancel if our plans changed.

Contras: Van was little banged up. The left sliding door didn’t seem to have a good seal around the door. We could hear wind whistling while we were driving. Kept thinking one of the windows was open. The car had quite a bit of dings and scratches, but the inside was clean and comfortable.

Avaliado em set 2019

avaliação de
2,8

Contras: I had a horrible experience

Avaliado em set 2019

avaliação de
2,0

Contras: I did not know that it was a large deposit and the rental amount

Avaliado em set 2019

avaliação de
6,0

Contras: The staff tried to give me a dirty car with 50,000 miles on it. They said that’s average and they rent cars with as many as 80,000 miles. They said no other car on the lot had fewer miles. I found a lower mileage, same class car on the lot. They changed cars but didn’t want to. Seems they lied.

Avaliado em set 2019

avaliação de
4,8

Prós: It took an hour and 20 min to pick up our car. WHAT???!? In this day and age? When I asked staff about this, they said it is like this every day, all the time. NO GRACIAS.

Contras: WAY too much time spent at pick up.

Avaliado em set 2019

avaliação de
8,0

Contras: Woman at check in couldn’t care less about providing customer service. She seemed bored out of her mind She spent more time speaking to her coworker about their drink that they had just ordered from Starbucks. She was slow and not helpful. Other than that, all was great.

Avaliado em set 2019

avaliação de
2,0

Prós: The fact that the Fox Rental agent said she would put in the system that "no cars were available" to give me the chance of getting a refund.

Contras: There were no cars in their inventory. Even pre-paid customers were told, there were no guarantees that a car would be made available and that it's rare for third-party vendors to furnish refunds. It's a very predatory system to overbook car rentals, then say you can't have your money back.

Avaliado em set 2019

avaliação de
7,6

Prós: The staff was great and very accommodating.

Contras: Don’t overbook, had to wait around until some cars came back in the lot for me to take one.

Avaliado em ago 2019

avaliação de
8,0

Prós: staff helpful and the pricing was very good.

Contras: i was told to purchase the tollway pass for $11 per day and found that I did not really need it total waste of money.

Avaliado em ago 2019

avaliação de
5,2

Prós: The customer service at Fox was terrible. The air conditioner in our rental car was not working properly. I tried calling all three customer service numbers that were given to me when we picked up the car without any success. I would wait on hold for awhile and then be hung up on.

Contras: When I dropped on the car I spoke to the customer service rep regarding the air conditioning that did not work properly. I was told they could not help me at that location and I would need to contact customer support. When I called the number they gave me I was told that they could not help me.

Avaliado em jul 2019

avaliação de

8,0

Contras: Woman at check in couldn’t care less about providing customer service. She seemed bored out of her mind She spent more time speaking to her coworker about their drink that they had just ordered from Starbucks. She was slow and not helpful. Other than that, all was great.

Avaliado em set 2019

avaliação de
7,6

Prós: The staff was great and very accommodating.

Contras: Don’t overbook, had to wait around until some cars came back in the lot for me to take one.

Avaliado em ago 2019

avaliação de
8,0

Prós: staff helpful and the pricing was very good.

Contras: i was told to purchase the tollway pass for $11 per day and found that I did not really need it total waste of money.

Avaliado em ago 2019

avaliação de

4,0

Contras: When we arrived, they didn't have the car we booked. Ended up with smaller car, wasn't offered a discount. We told them where we were going in the mountains. We reported at time and at return the vehicle was having issues going uphill, especially on left turns. It was given to the next person.

Avaliado em set 2019

avaliação de
4,4

Contras: Better cars. I had a car that had a lot of scratches and wasn't fully washed. Not only that, the engine sounded weird as I took off. Could do better on checking the cars before giving them to the next customer

Avaliado em set 2019

avaliação de
6,0

Prós: Girl at checkin very nice and efficient. We Iiked that we could cancel if our plans changed.

Contras: Van was little banged up. The left sliding door didn’t seem to have a good seal around the door. We could hear wind whistling while we were driving. Kept thinking one of the windows was open. The car had quite a bit of dings and scratches, but the inside was clean and comfortable.

Avaliado em set 2019

avaliação de
2,8

Contras: I had a horrible experience

Avaliado em set 2019

avaliação de
2,0

Contras: I did not know that it was a large deposit and the rental amount

Avaliado em set 2019

avaliação de
6,0

Contras: The staff tried to give me a dirty car with 50,000 miles on it. They said that’s average and they rent cars with as many as 80,000 miles. They said no other car on the lot had fewer miles. I found a lower mileage, same class car on the lot. They changed cars but didn’t want to. Seems they lied.

Avaliado em set 2019

avaliação de
4,8

Prós: It took an hour and 20 min to pick up our car. WHAT???!? In this day and age? When I asked staff about this, they said it is like this every day, all the time. NO GRACIAS.

Contras: WAY too much time spent at pick up.

Avaliado em set 2019

avaliação de
2,0

Prós: The fact that the Fox Rental agent said she would put in the system that "no cars were available" to give me the chance of getting a refund.

Contras: There were no cars in their inventory. Even pre-paid customers were told, there were no guarantees that a car would be made available and that it's rare for third-party vendors to furnish refunds. It's a very predatory system to overbook car rentals, then say you can't have your money back.

Avaliado em set 2019

avaliação de
5,2

Prós: The customer service at Fox was terrible. The air conditioner in our rental car was not working properly. I tried calling all three customer service numbers that were given to me when we picked up the car without any success. I would wait on hold for awhile and then be hung up on.

Contras: When I dropped on the car I spoke to the customer service rep regarding the air conditioning that did not work properly. I was told they could not help me at that location and I would need to contact customer support. When I called the number they gave me I was told that they could not help me.

Avaliado em jul 2019

avaliação de

10ª posição

National

8,0 Excelente (890 avaliações)

1 estação em Oakland

╳

National avaliações

Locais de aluguer

National

Locais de aluguer em Oakland

7600 Earhart Rd

+1 510 877 4507

Todas as National avaliações

National avaliações em Oakland

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

5,2

Prós: Great price to rent a pickup truck

Contras: It smelled like smoke and their were food stains all over. Filthy dirty rental.

Avaliado em ago 2019

avaliação de
10,0

Accomodating Staff

Prós: I had requested an AMERICAN car and they went all over the lot to get me a really nice car I would be very happy with it

Contras: Price was a bit high for a one way trip from S. Francisco to LA

Avaliado em abr 2018

avaliação de
2,0

Never reached this destination

Prós: I liked using the return service at a major competitor.

Contras: I never reached the National drop off site at Oakland because the company that guaranteed me a reservation for could not provide a vehicle.

Avaliado em jan 2018

avaliação de
6,0

Rent elsewhere!

Prós: I liked the vehicle I rented, a 15 passenger van. It was clean.

Contras: Had to wait forever to be waited on, only one attendant at the Oakland, CA airport. I was 2nd person in line and had to wait almost 30 minutes just for the attendant to finish the one person in front of me. Then when dropping vehicle off, they couldn't even find my reservation, and almost missed my flight!!!

Avaliado em nov 2017

avaliação de
8,4

Chicago to Oakland roadtrip

Prós: Convenient to airport via bus, well maintained cars, friendly people, and clean facility.

Contras: The Nissan Rogue was an uncomfortable car to drive across the country. It wasn't cheap, but National had the best deal.

Avaliado em jun 2017

avaliação de
10,0

Good experience

Prós: Easy interface on line to find, reserve vehicle. Received confirmation promptly. When picking up vehicle at National, rep was pleasant, helpful and reservation was in the system with no hassles. Dropping off I got 2 thank yous from staff as I was walking inside.

Contras: When picking up the insurance offered was much higher than when it was offered online. I should have got it then??

Avaliado em jan 2017

avaliação de
10,0

Prós: Ease of rental....started the process on line. Very helpful and courteous staff at the Oakland Airport site (I believe Christina may have been working at the counter).

Contras: Cannot think of a thing.

Avaliado em set 2016

avaliação de
5,2

Prós: Ótimo preço para alugar um caminhão pickup

Contras: Cheirava a fumaça e os seus eram manchas de comida por todo o lado. Aluguer sujo e sujo.

Avaliado em ago 2019

avaliação de
6,0

Alugar em outro lugar!

Prós: Eu gostei do veículo que alugei, uma van de 15 passageiros. Era limpo.

Contras: Teve que esperar para sempre para ser esperou sobre, somente um terminal atendedor no aeroporto de Oakland, CA. Eu era 2nd pessoa na linha e tive que esperar quase 30 minutos apenas para que o atendente termine a uma pessoa na frente de mim. Então, quando deixar o veículo fora, eles não poderiam sequer encontrar a minha reserva, e quase não vi o meu voo!!!

Avaliado em nov 2017

avaliação de
10,0

Prós: Facilidade de aluguer .... começou o processo on-line. A equipe muito atenciosa e cortês no local do Aeroporto de Oakland (eu acredito que Christina pode ter trabalhado no balcão).

Contras: Não pode pensar em uma coisa.

Avaliado em set 2016

avaliação de

10,0

Accomodating Staff

Prós: I had requested an AMERICAN car and they went all over the lot to get me a really nice car I would be very happy with it

Contras: Price was a bit high for a one way trip from S. Francisco to LA

Avaliado em abr 2018

avaliação de
10,0

Good experience

Prós: Easy interface on line to find, reserve vehicle. Received confirmation promptly. When picking up vehicle at National, rep was pleasant, helpful and reservation was in the system with no hassles. Dropping off I got 2 thank yous from staff as I was walking inside.

Contras: When picking up the insurance offered was much higher than when it was offered online. I should have got it then??

Avaliado em jan 2017

avaliação de
10,0

Prós: Ease of rental....started the process on line. Very helpful and courteous staff at the Oakland Airport site (I believe Christina may have been working at the counter).

Contras: Cannot think of a thing.

Avaliado em set 2016

avaliação de
10,0

Prós: Facilidade de aluguer .... começou o processo on-line. A equipe muito atenciosa e cortês no local do Aeroporto de Oakland (eu acredito que Christina pode ter trabalhado no balcão).

Contras: Não pode pensar em uma coisa.

Avaliado em set 2016

avaliação de

8,4

Chicago to Oakland roadtrip

Prós: Convenient to airport via bus, well maintained cars, friendly people, and clean facility.

Contras: The Nissan Rogue was an uncomfortable car to drive across the country. It wasn't cheap, but National had the best deal.

Avaliado em jun 2017

avaliação de

5,2

Prós: Great price to rent a pickup truck

Contras: It smelled like smoke and their were food stains all over. Filthy dirty rental.

Avaliado em ago 2019

avaliação de
2,0

Never reached this destination

Prós: I liked using the return service at a major competitor.

Contras: I never reached the National drop off site at Oakland because the company that guaranteed me a reservation for could not provide a vehicle.

Avaliado em jan 2018

avaliação de
6,0

Rent elsewhere!

Prós: I liked the vehicle I rented, a 15 passenger van. It was clean.

Contras: Had to wait forever to be waited on, only one attendant at the Oakland, CA airport. I was 2nd person in line and had to wait almost 30 minutes just for the attendant to finish the one person in front of me. Then when dropping vehicle off, they couldn't even find my reservation, and almost missed my flight!!!

Avaliado em nov 2017

avaliação de
5,2

Prós: Ótimo preço para alugar um caminhão pickup

Contras: Cheirava a fumaça e os seus eram manchas de comida por todo o lado. Aluguer sujo e sujo.

Avaliado em ago 2019

avaliação de
6,0

Alugar em outro lugar!

Prós: Eu gostei do veículo que alugei, uma van de 15 passageiros. Era limpo.

Contras: Teve que esperar para sempre para ser esperou sobre, somente um terminal atendedor no aeroporto de Oakland, CA. Eu era 2nd pessoa na linha e tive que esperar quase 30 minutos apenas para que o atendente termine a uma pessoa na frente de mim. Então, quando deixar o veículo fora, eles não poderiam sequer encontrar a minha reserva, e quase não vi o meu voo!!!

Avaliado em nov 2017

avaliação de

Ace

1 estação em Oakland

╳

Locais de aluguer

Ace

Locais de aluguer em Oakland

1 Airport Dr.

+1 877 826 4680

Airport Van

1 estação em Oakland

╳

Locais de aluguer

Airport Van

Locais de aluguer em Oakland

1 Airport Dr

Easirent

1 estação em Oakland

╳

Locais de aluguer

Easirent

Locais de aluguer em Oakland

Oakland International Airport

Flight Car

1 estação em Oakland

╳

Locais de aluguer

Flight Car

Locais de aluguer em Oakland

Oakland airport

+1 844 742 5870

Its Rent a Car

1 estação em Oakland

╳

Locais de aluguer

Its Rent a Car

Locais de aluguer em Oakland

Terminal 1, 1 Airport Dr, Oakland, CA

+1 415 370 8478

Sunnycars

1 estação em Oakland

╳

Locais de aluguer

Sunnycars

Locais de aluguer em Oakland

7600 Earhart Road

Zeeba Rent-A-Van

1 estação em Oakland