Hotéis em Memphis

Prós: Loved the area of Habour Town, lovely place to stay to get away from the noise downtown. We loved the hotel. The restaurant across the road was lovely place to eat in the evening and have a ...

Contras: The breakfast was nice, but not great. When ordering we felt that we were restricted to what we could order, sometimes it is nice to have, cereal yogurt and a cooked breakfast, but we felt that we...

Prós: Bed great! Classic style, with bed & breakfast inn feel.

Prós: Service was great, bedding was heavenly!

Contras: Lighting in room seemed dim

Prós: Hotel was very clean and accommodating! Melvin and Lisa made our stay exceptional. Will definitely come back!!

Prós: Room was very comfortable and the quiet was a blessing. The Staff were friendly, knowledgeable, and helpful.

Contras: Rooms were on the small side but bathroom was user friendly for the two of us.

Prós: Beautiful site on Mississippi River park, excellent restaurant on site and really good breakfast with restaurant service included

Prós: Everything about this hotel is excellent, the staff are great and can't do enough to help.

Prós: Breakfast, friendliness of some staff

Contras: Lack of hot water, no in room coffee, location is too remote, nowhere within the hotel to sit outside to relax with a drink except after 4 pm

Prós: Fabulous views overlooking the Mississippi River. Fabulous breakfast

Prós: Perfect location alongside the Mississippi with a westerly outlook and lovely sunset bar. Ate in both of the restaurants, both good to very good. Able to park in secure street/parking area close...

Contras: Nothing negative to say - which of course is a very positive statement!

Prós: The room was very nice. Best for couples. The restaurants were great. Wonderful breakfast include. Great location.

Contras: Not for families. Rooms are single Queen and King.

Prós: Quiet location with lovely views

Contras: Tiny room was very claustrophobic

Prós: I loved how clean it was, plus the hotel is located right across from some of the best BBQ in the city

Contras: I didn't like the fact that parking overnight would have been 16USD if I hadn't found the parking structure right at the corner for 8USD

Prós: Everyone was super friendly and helpful

Prós: The staff was absolutely wonderful! They were friendly, polite, efficient, and met every need. 100% rating for the staff! Wished I was the Undercover Boss to reward this staff for their efforts...

Contras: Bathroom had just been remodeled but the door needed to be closed to have full use of the sink. Sad when we had to leave!

Prós: The comfortable bed and pillows, our view of the river, the location and the setup of the suite.

Contras: Need an ice machine on the floor and we laughed about how low the toilet was

Prós: Staff especially Pam and Olga. They were very helpful,polite, cheerful. We like the spacious suite and the terrace

Contras: Bathtop was not very clean

Contras: Surprise $125 pet fee not disclosed until we got there. Plan accordingly.

Prós: Nice clean and comfortable hotel. Staff was professional and very helpful

Prós: Loved the layout of the room. Sleeping quarters were cozy and kitchen/dining/living room was very spacious... breakfast was amazing both mornings, except the turkey sausage tasted like ...

Contras: Parking was a pain, but there is vallet. And like I said, Turkey turkey sausage is awful.

Prós: Helpfulness of the staff and vicinity to key attractions - we walked everywhere

Contras: Shower didn't work properly and as a result had limited pressure.

Prós: Friendly and helpful staff. The rooms are very spacious and the bed was very comfortable. The breakfast included with the room was very good.

Contras: There was not anything that I did not like.

Prós: Near to all attractions. Walkable to beal street. Very Clean and safe area. Hotel spotless clean. Very nice clerks on front desk. Hospitality gathering in the evening with free wine, beer and soft drinks and a food variety (very tasty). Spacious rooms with fully equiped kitchen. Would recommend this hotel to everybody

Prós: A simpatia da equipe e a localização próxima dos principais pontos turísticos e de transporte público

Prós: Great views, great location

Contras: Nothing

Prós: Loved the history behind the hotel and the ducks!!

Contras: The parking garage was far off from the hotel. Other than that it was great!!

Prós: Beautiful hotel with very nice finishes.

Contras: Had to pay $22 to self-park. No where did it state parking was additional and it was a very long walk from self-parking garage to hotel (especially with luggage). For the price of the hotel stay ... ...

Prós: Restaurant food is excellent, best in town. You definitely pay for the quality but worth it. Location, so close to Beale and all the action. Best spot in town. Concierge desk extremely helpful- others...

Contras: Very very expensive for everything at the hotel. So many added expenses to the rooms labeled as 'for your convenience.' I never worry about money on vacation but this is really taking ...

Prós: Brilliant hotel , fantastic tradition . Although not the best property I've stayed in recently , the staff were warm , helpful and nothing was a problem . That's really all you want in a hotel...

Contras: They were a bit disorganised but it really didn't matter

Prós: Peabody Duck Parade was a classic event---and the rooftop allowed for a beautiful view of the sunset and the 4th of July fireworks

Contras: Someone on our floor was smoking, even though the hotel is a non-smoking facility. The first night, every time the air conditioner kicked on, we smelled an ashtray wafting through. It took several ...

Prós: Beautiful hotel and history with an excellent staff. The indoor heated pool was our favorite.

Prós: Historic hotel located in the heart of downtown Memphis. Easy walking distance to Beale Street and many good restaurants. Lobby is beautiful and in keeping with history and reputation. The bell staff ...

Contras: Room was located directly next to the elevator bank. We heard elevator equipment and guests all night long. No sleep! No coffee in room. No refrigerator in room. No towel racks in bathroom. No hair ...

Prós: Great location to attractions and the duck walk is amazing

Contras: A roach on the main bar and very noisy doors that slam shut very loudly. Paper thin walls

Prós: The rooftop, the ducks, the history, the charm. TV in the bathroom! Room with a river view.

Contras: Even though the contemporary eco-card suggested hanging towels if willing to re-use, the maids brought new towels each day. Wasteful.

Prós: The ducks and lobby decor.

Prós: Beautiful hotel, great service.

Prós: My husband really enjoyed the omelet style eggs for breakfast. Last time he had slept through breakfast hours, so he was pleasantly surprised.

Contras: The only thing negative to say about this place is the small 'round-about' style of checking in & to wait to enter the parking garage.

Prós: I liked the location and the room was very nice

Prós: Location

Contras: Entrance area rather uninspiring

Prós: Breakfast leaved a lot to be desired

Contras: Breakfast

Prós: Hotel was very nice and the location was great. Very accessible to night life and entertainment.

Contras: Everything was satisfactory

Prós: We pick this hotel so very close to beale street Peabody hotel and the ducks, flying saucer, blue city ribs and entertainment was great there

Contras: Nothing

Prós: I liked the breakfast that was served in the morning. They had a good selection of breakfast meals to choose from. I loved the bathroom and the rooms had microwave and refrigerator. Also, the location...

Contras: I didn't like that we had to pay for parking. I feel that the parking should've been included in the hotel rate. One of the lamps in the room did not turn off. It did bother us a little bit ...

Prós: Beds were like sleeping on clouds and very comfortable. Pillows were amazing! Staff were extra nice and knowledgable. Breakfast was super!

Contras: Nothing

Prós: How close that you where to things are to do and restaurant

Contras: The smell outside when you have walked down the street and you need to watch your bill because they charger you for parking twice for each day example each day we were there they charged me 18 dollars...

Prós: o quarto possuía tudo que precisávamos, localização excelente e staff atencioso.

Contras: café da manhã poderia melhorar na parte das frutas e usar talheres de louça ao invés dos descartáveis que não são confortáveis de usar e nem sustentáveis!

Prós: Its walking distance to almost everything downtown.

Prós: Free breakfast, friendly staff, cleanliness (rooms, lobby), location.

Contras: NO.

Prós: Room staff and food excellent!!

Contras: If only my whole family would've booked there. They visited and wished they had a room like ours

Prós: Room was very clean and comfortable. The breakfast was delicious!

Prós: Employees were helpful and courteous.

Contras: Bed pillows

Prós: Loved it! Nice location plenty of places to eat nearby. Felt very safe, walked laps around property nice and clean with perimeter fence. Pool looked great but we didn't have time to swim. Helpful...

Prós: The breakfast was great!

Prós: The staff, decor, room, location, breakfast

Contras: nothing...loved it

Contras: Wanted to go swimming but the pool was close the entire trip.

Prós: This hotel exceeded our expectations. The room more than met our needs. The bed...pillows...comforter...were awesome!!! All employees were extremely friendly and helpful. The breakfast was delicious...

Contras: The only thing I would say is that our air conditioner was noisy...it sounded like we had helicopters outside of our room. It did this sporadically.

Prós: Staff was very good.

Contras: I enjoyed my stay.

Prós: I liked staying in a comfortable place away from drama.

Contras: I can't think of anything.

Prós: Clean good value. Good location

Prós: Staff friendliness

Contras: No

Prós: Clean and great location.

Contras: Bathroom toilet area is too small.

Prós: The staff was wonderful. And the breakfast was great and the rooms were clean.

Contras: That I could'nt stay longer.

Prós: Good

Contras: Everything

Prós: The staff was very nice to us! We were late getting in and call ahead to save our room and they did.

Contras: All the speed bump to get there!!!!!!!

Prós: Clean roomy good bed and good breakfast

Contras: Iliked everything

Prós: Staff were friendly.

Contras: Would like to have coffee bar open all day. Also breakfast hours extended and left out a little longer than posted time staff were quick to remove food and beverage right at the time of close even if...

Prós: Eggs could of better on day 2 of my visit. Beds very comfy

Contras: Had issues with my reservation had me down for a King size bedroom and it was 6 OF US And I had verfication that was sent to me I RESERVED A ROOM WITH DOUBLE BEDS HE TRIED TURNING MY GROUP AWAY ...

Prós: I appreciate how clean it was, the nice staff, and the great food

Contras: I don't like the fact that the room I booked was given away because I booked through a 3rd party...uncool

Prós: Great Breakfast. Not your regular free hotel breakfast

Prós: Rooms were very clean and comfortable. The breakfast was absolutely delicious and we enjoyed the bar on the main floor. The staff was professional and so personable. We appreciated how they greeted...

Contras: We enjoyed it all, no suggestions!

Prós: The room was very large and was a great price. Everything was clean, the staff was incredible. Very nice and personable, and went out of their way to help anytime we needed something.

Contras: It was a little far from downtown (which is where we spent a lot of time), but that was also a good thing. The only thing that was a bit disappointing was that the pool was outside. My kids really wanted to swim, but it was too cold.

Prós: The room was spacious, stylish, the bed was comfortable, nice to have a big screen TV, and clean. The lobby was impressive too.

Contras: The bathroom was okay, but could use a little updating.

Prós: We were able to get a room with view of river and loved that. We could see the 4th fireworks right from the room! Breakfast was very good.

Contras: There was some street noise and train noise but wasn't too bad.

Prós: Very clean room and bathroom

Contras: The bed was uncomfortable. Our backs hurt

Prós: Perfect location for trolley and walking distance to restaurants. Across street from Mud Island. Easy to travel in and out with our car too. Great front desk help on getting around and where to eat...

Prós: Don't know but my wife would not stop eating the biscuits and gravy

Prós: Comfortable and clean rooms

Contras: Quality of breakfast very poor and not enough seating.

Prós: Central,nice area to walk in and good value for money. Car parking is accessible directly from the hotel

Contras: Nothing

Prós: Hotel employee was great!

Contras: Since the location was at the far end of what I would call a walking street, it was very empty in the late evening and we were approached by ' homeless' asking for money. A bit uncomfortable

Prós: Comfort Inn needs new toilets. Their's are so cheap and multiple flushings are required in all cases. Staff was great!!! We were treated very well. TV and Internet were knocked out by lightening ...

Prós: Comfy bed

Contras: Nothing

Prós: Fantastic pool on the roof, just what we needed after a hot day down Beale St. A lovely hot breakfast and a great little gym and we had a wonderful river view from our room.

Prós: location, view from 9th floor pool area, cleanliness, room décor, breakfast

Contras: parking cramped but ok

Prós: The whole experience was amazing! But first I'd like to say the girls at the front desk made my day, got my mom and myself another night stay because we enjoyed our visit...clean rooms and safety ...

Contras: Nothing to say...

Prós: The staff was SO helpful. They were friendly and went above and beyond, to make my stay a great experience. I will definitely choose this hotel on my next trip.

Contras: Continental breakfast only offered one meat (sausage) that looked underdone for my taste. I walked across the park to a great little breakfast spot, The Blue Plate Cafe.

Prós: Awesome location friendly helpful staff

Prós: Awesome shower, nice bed, perfect location, generous breakfast, friendly staff!

Contras: Typical noisy window unit AC. . . luckily not needed during the night if you make it extra cool before bedtime.

Prós: The staff was very friendly and very helpful! One of the best hotels we've ever stayed in! Breakfast was excellent also.

Contras: Nothing!

Prós: Great breakfast, room had great amenities, huge shower, and the 12:00 check-out was greatly appreciated!

Contras: The room was a little small; slightly crowded with all the furniture. Small vanity. Better room for 1 than a couple.

Prós: Very comfortable beds. Very quite.

Contras: You have to pay $12 a day to park.

Prós: Bed comfortable Complimentary newspaper..yes Raisin bagels

Contras: Dated, but ok

Prós: Clean

Contras: Door sticks when opens

Prós: The hotel was awesome in location and the staff went above and beyond to be helpful. Public transportation was right outside and everything we wanted to do was within 2 miles walking. No complaints at...

Prós: Close proximity to Beale Street and area attractions. The staff was attentive, kind and very helpful. While the room was small, it was clean and the bed was very comfortable.

Contras: The hallways are in need of carpet replacement and appeared dated and dirty. However, the room did not reflect this and appeared a bit more updated and clean.

Prós: Great location next to city park overlooking the Mississippi River and 10 minute walk to Beale St. Very good breakfast.

Contras: No. Only comment is the room is not large.

Prós: Best bed I've slept in at a hotel in a while. I have a tricky back and this bed did not bother me a bit.

Contras: We asked for a late checkout which they approved, however the cleaning staff was knocking on our door at 9am and entering the room. Needs to be a way the cleaning staff can be notified who on each ...

Prós: Proximity to vibrant Beale St.

Contras: Lack of staff. They were very unhelpful.our room had dirty towels and no robes or slippers. Telephone did not work and no hotel info in rooms. Had to ask for In room coffee and milk. Overall poor ...

Prós: Closeness to Beale Street. Interior design was beautiful. Rooms were spacious and bathroom was large and laid out well. Staff were friendly and very helpful with my mother who uses a walker. Check-in ...

Contras: I loved everything

Prós: Beale St close by!

Prós: It is always the little things that make the stay the best. From the cookies provided in the late afternoon to the fresh fruit in the morning, our stay was amazing. Located in the heart of Memphis, ...

Contras: The parking garage was a pretty good hike from our room.

Prós: It was near everything we wanted to see.

Contras: Paying for internet, and no breakfast.

Contras: If you move the food or drinks in the refrigerator, you will get charged. We didn't eat or drink all the stuff we got charged for. Very upset!!!

Contras: Our room was not ready when we checked in. The front desk staff said they could pre check us in and call us when our room was ready. Check in is at 3, we did originally tried to check in early, but ...

Prós: Very comfortable bed. Good restaurant.

Contras: Bathroom shower enclosure leaked. Cold water faucet leaked. Toilet lever would stick in the fully open position, so tank would not refill. On our first night, after a call to housekeeping at 2 pm ...

Prós: The staff were very friendly and helpful

Contras: Mattress was dippy and lumpy

Prós: I loved the proximity to Beale Street and how accommodating the staff were. Everything was luxurious and wonderful.

Contras: I have no complaints.

Prós: Location and everything was top notch!

Prós: Location was perfect, much better than staying downtown. Very central to Graceland, airport and only 20 minute drive to Beale St. Easy walk to nearby eateries and felt safe doing so. Staff were so ...

Contras: Beds - we would have benefited from one x kingsize bed, rather than two x doubles but we soon adapted into what was a very comfortable sleeping area.

Prós: Breakfast was delicious. Lots of great choices!

Contras: Too noisey at night in hallway.

Prós: Loved everything about this place. Great room, great food, great staff, and nice pool. Also in a great location for us.

Contras: Can't think of anything. They were super busy with multiple sports teams staying there. Even with that going on we never had a problem getting what we needed.

Prós: The staff members were friendly and very helpful. The cleanliness was fantastic. The room was quiet and spacious. We even had a refrigerator! Breakfast was plentiful, delicious, and hot. They ...

Contras: The bed was like a rock. My husband and I both had back problems the next day.

Prós: Beds were super comfy

Contras: The eggs they served for breakfast tasted like powdered eggs. Not good

Prós: Very nice room location etc.

Contras: only complaint was room could have been a little cooler but temp was a hair warmer than I liked but I prefer my room like an igloo lol An have hot flashes and a broken back with a back brace on so ...

Prós: My lady checking us in was amazing. She gave me all kinds of tips about what we should see and when. Breakfast was great. There was a breakfast burrito that was amazing. The room was nicely ...

Contras: I wish there would have been a tub but that was my bad at not seeing that before confirming the room. I didn't realize when booking the room how big Memphis is, so I would say it was out of the...

Prós: cleanliness of room and update décor in room

Contras: parking was a little cramp, walking around the neighborhood & motel did not feel safe. because of location ( it backed up next shops} and not a lot pedestrian areas.

Prós: I appreciated the kind and helpful staff. From the time I checked-in until I left the staff was absolutely wonderful! I can't remember all of the staff names but they were great! Brianna came to ...

Contras: Although the staff were extremely friendly, I didn't like seeing the mold in the bathroom (around the tub) as well as the rust from the shower fixture. The light fixtures needed to be wiped down...

Prós: The staff was very friendly. The room was clean and comfortable.

Contras: Housekeeping came way early before we even checked out.

Prós: There breakfast was adequate

Contras: The Hyatt is generally a full service hotel they did not have a bellman or room service

Prós: Spacious and comfortable rooms, conveniently located, great breakfast.

Contras: Check in was a little slower than usual.

Prós: I loved the location, interacting with the staff and the rooftop (twilight) was excellent. We had a little trouble with the lock on our door (room 1306) and I noticed the door facing in our closet was...

Contras: Answered above

Prós: The rooftop terrace.

Contras: Room was small, a little dusty and cabinets need repair work.

Prós: Good location is all.

Contras: Primarily, the cost - more then US$500 per night. I am aware it was a busy weekend, but the room and reception staff did not rate this expense nor the 4.5 star rating the hotel has. I have stayed in ...

Prós: The air conditioning worked well.

Contras: The location is in run down section, hotel is dated, bathroom had fungus/mildew in the shower and ceiling, I walked on the floor with white socks and the socks where near black from soil and the ...

Prós: Great hotel. Got upgraded to a suite. Loved the roof top bar with the best views over Memphis at sunset.

Contras: Would have liked a pool

Prós: Proximity to Beale St and rooftop bar.

Contras: Room was a little small, but it it was still very stylish and clean.

Prós: Beautiful, tastefully done old property. Very nice.

Contras: AC broken and room a little dusty.

Prós: The bed is a dream n the rainfall shower was heaven

Contras: The room was small

Prós: Location

Contras: The hotel overall was clean and well kept. However they did not restock our linens in the AM of our first night. And we found a pair of men's underwear In the closet from a previous guest...ewwww.

Prós: I'd never been to Memphis before and heard ugly things about bad neighborhoods so I mainly booked this hotel for the location. It was amazing! We felt safe and had good access to everything we wanted. The room was beautiful, clean, and staff were great!

Contras: There's no pool, even though the website says there is. No free breakfast, EVERYTHING is REALLY expensive! $4 for a piece of toast w/jelly! $29 for parking, but it IS valet, available 24/7, & they bring your bags up to your room for you. Drinks are high!

Prós: The Rooftop bar was awesome, the shower was good.

Contras: Super standard room, nothing special. Very expensive room for what you got. Roomservice very expensive. It was all fine, but not worthed the money.

Prós: Cleanliness, Staff Friendliness. The Hotel is conveniently located to everything going on in downtown/midtown Memphis. 10 minute walk to the river and Beale St.

Contras: N/A

Prós: Great room with lots of space for our whole family. The location was nice and close to everything we were wanting to do.

Contras: The breakfast room was too small for the number of guests and the line was ridiculously long for breakfast! The parking lot was confusing and the entry to the front of the hotel was a clustered mess ...

Prós: Great location, a lot within walking distance- very friendly staff!

Prós: Price was good for a downtown location.

Contras: The pullout bed was the worst I have ever used! No sheets on pullout, felt every spring and bar. Woke up with terrible pain in my back. Housekeeper came requested a different mattress she said not ...

Contras: There was only one sheet for sofa bed.

Prós: Location and free breakfast quality; pool and hottub

Contras: Old and dirty carpet. It's time for a remodel!

Prós: The location was within walking distance to almost everything we wanted to see and the trolley stop was just outside the hotel. The breakfast was good and the staff were pleasant and went out of their...

Prós: Frühstück Lage

Contras: Old Kress building not remodeled Self park one block away

Prós: Easy check in

Contras: The breakfast was very disorganised. Plates and cutlery were plastic. Had to queue for food

Prós: Great breakfast!

Contras: Loved everything!

Prós: Breakfast was good. Room was big enough for all of us. The place was clean. Staff was very nice.

Contras: Didn't like the valet parking. Didn't see anything about it before booking. If you're crunched for time call the front desk way ahead of the time you need your car.

Prós: As camas eram superconfortáveis!

Contras: o café da manhã incluído na estadia era apenas café, donuts e maçã.

Prós: The location is close to so many attractions and right on the main trolly route.

Contras: There is no free parking, which is always a bummer.

Prós: Amenties were wonderful! Staff was very friendly and nice.

Contras: The fact that there was a extra fee for breakfast.

Prós: The indoor pool and access to the expressway plenty of eating places an some night life

Contras: The breakfast wasn't explain clearly

Prós: The beds were fantastic and the rooms have a ton of space. Pretty easy location to get to as well.

Contras: Staff was kind but not very engaging. It was kind of noisy outside in the morning but that may not have had anything to do with the hotel.

Prós: The staff was friendly and very accommodating to our requests.

Contras: There was a faint smell of tobacco in the guest room that overwhelmed you when you first entered the room. The toilet handle kept falling out of the tank but still worked.

Prós: The room was quite comfortable and spacious. The lobby was welcoming and the breakfast was well cooked.

Contras: There were a couple of large roaches in my bathroom in which the management was not willing to do anything about. I ended up killing one and taking it to the lobby. The GM said she was sorry but was ...

Prós: The staff was super friendly

Contras: Nothing free.. no free breakfast of any sort. Also we booked for four people no extra blankets or pillows had to find a cleaning lady to secure items. Not very sound proof with the rooms and people ...

Prós: The room was excellent and the bed was to die for

Prós: The lady who cooked our breakfast was extremely nice. She was the only bright part of our stay.

Contras: Our booking was for two queen beds with a sofa bed. We were given a king with sofa bed. The staff told us it was our fault because booking.com overbooked them. They couldn't change our room. ...

Prós: Bed Was Very Comfy

Prós: Convience location with Professional customer service walking distance to to Eaterys.

Prós: This hotel was in a great location and has an indoor pool!

Contras: The cleaning services need improvement (there were items left in my room from the prior guest & during our stay the room was not cleaned well).

Contras: We are disappointed with Booking.com as we did not get the room we booked through your site! There were 5 of us and we booked a room with 2 queen beds and a pull out couch. We were given a king size ...

Prós: Not much

Contras: Took over 30 minutes for someone to show up at the front desk to check in. Other gusts were also needing assistance, the phone rang off the hook and still nothing. Finally after almost 40 MINUTES a ...

Prós: Kesha was desk clerk when we arrived, she was smiling and very helpful, gave us a quick review of the facility services and there location, emphasized the breakfast area and the start stop times. The...

Contras: The landscape crew was busy when we got ready to leave, as I walked to the car, they stopped there activity to let me pass. That was a good thing, the disappointment was they were not wearing ...

Prós: The rooms were well-equipped and roomy, as were the bathrooms. Comfortable beds, easy parking, and the free breakfast was more than adequate. A good powerful shower.

Contras: There were a few maintenance issues - two of the power outlets didn't work, and clearly hadn't been checked. One of our party left a jacket behind ( silly) but so far we have made three phone ...

Prós: The staff was great,the hotel very clean.

Prós: Everything was great... Especially the bed n pillows

Prós: The staff was so friendly. Every person we passed spoke to us and made us feel welcome. The pool was heated. The room was very clean. Breakfast offered lots of choices. They had complimentary ...

Contras: The hot tub was only warm and the jets didn't work. This was my only disappointment.

Prós: The staff really seemed attentive. The lady in charge of the breakfast had a fantastic attitude and did a super job!

Contras: Because it was the Beal Street Festival weekend, the prices were almost double and I wasn't going to the festival; just bad timing.

Contras: The bathroom had been cleaned with way too much bleach. Smell Stayed in the room all night.

Prós: The staff were very helpful in advising us how to tour Memphis. Turns out that the bus tour company would pick us up at the hotel and return us to the hotel after our tour -- at no additional cost!

Contras: nothing

Prós: The lady that ran the breakfast was very friendly and accommodating. The food was fresh and delicious. It was good!!

Contras: The room was very clean and comfortable. I did leave them a note that they should clean the TV remotes. It was a bit on the dirty side.

Prós: Everything.

Prós: Room was standard and clean. Breakfast is worth the extra dollars. Indoor pool and hot rub are nice along with work out area! Great staff! Walking distance to Wolfchase Mall.

Contras: I was not given a bill when I checked out to verify what I was being charged. the woman behind the counter said the computer system was down and she would e-mail me the charges, she did not. ...

Prós: Beds very comfy!!

Contras: Expensive for quality of hotel.

Contras: One of the two elevators was not working so getting on with luggage was a challenge since the entire hotel was it.

Prós: From the moment we walked in the door we were greeted and treated very well. The front desk staff were great and wanted to make sure our stay was a good one. The cookies are a nice touch. Our room ...

Prós: The staff was very friendly. The handle in the shower broke and maintenance was called and he came very quickly to fix it. It was a good location. Not too far from some of the attractions. There were also lots of surrounding food places to choose from.

Contras: The hotel was kind of dated. It seemed like they did some renovations to the lobby area and in the rooms, however, you could tell that it was an older hotel.

Prós: Reception and check in was fast and courteous. Rooms were clean and comfortable.

Contras: The restaurant bar attendant Lela was unprofessional and lacking in customer service sjills. My party sat there 30 minutes after asking for a drink menu and she never addressed our tables. I co....

Contras: Poor lighting and super noisy a/c unit

Prós: Great staff

Contras: Breakfast in the morning wasn't great

Prós: I loved how comfortable the bed was.

Contras: I don't like roaches and I killed two in the room.

Prós: THE ROOMS WERE CLEAN.

Contras: THE FOOD AT THE RESTAURANT WAS COLD DURING THE BUFFET FOR BREAKFAST

Contras: Mattresses were terrible and my bed's mattress was on an sharp angle and I thought I was going to fall out of bed. Reported to front desk and nothing was done, so we checked out a day early. Also ...

Prós: The room was clean and modern, and the bed was comfortable.

Contras: Our room was the closest to the pool and we could smell the chlorine. We didn't have a microwave in our room.

Contras: Parking is offsite and around the corner. Very inconvie tbfir guest. Valet should be free.

Prós: The property was cool. Good location. Very clean.

Contras: The valet parking sucked. 22.00 a day and waited 45 minutes for my car Saturday morning. The bistro also had issues. Staff yelling and cussing across the hotel lobby. Doubtful I'd stay here again...

Prós: Location, large rooms friendly, helpful staff. Nice outlook from the Bistro with a good menu selection including fresh fruit.

Prós: Staff was friendly

Contras: Ok if you are flying but would not recommend if driving. Only Valet parking with no access to car other than through valet. Not comfortable with downtown location.

Prós: The location was nice. Everything I wanted to do was in walking distance.

Contras: I didn't dislike anything

Prós: Location was excellent and room was great. We had a great view from the balcony.

Contras: The main entrance to the hotel was locked all the time so it was difficult to find when we first arrived. Café in the hotel was ok but nothing to write home about.

Prós: Food and comfort were fine but it is the staff that makes the place. Terrific people.

Contras: All fine-- challenge of tournament crowds would tax any hotel and this property did well with it

Prós: The room was very nice and in a wonderful location

Contras: The overall experience of the room was decent. The room itself was great! We had a suite with one of the balconies and the experience of having that balcony was great. The staff during the day wasn’t ...

Prós: Staff was terrible. There were also unforeseen charges.

Prós: Checking in was easy. Guest services was very friendly and helpfuf at check in.

Contras: I came back in later that night after being out on the town. I spoke as I walked pass the front desk. At this time I was just taking my bag up then the ladh at the front desk (different person than at...

Prós: Great room, beds were so comfortable. Enjoyed the walk down from Beake st.

Prós: Hotel was in a good location for what I was there for ( close to Cannon Center). We were only there for one night.

Contras: We were woke up at 2:45am by loud yelling in the hall from people coming in after being on Beale at all night. Walls are very thin, not what we expected for the price.

Prós: I loved the room and location of the property. The air conditioner in the room was pretty beat up and loud so I didn't sleep very well.

Contras: The noise level of the air conditioner

Prós: Staff were personable and professional. Excellent, kudos

Contras: Shower would not turn on with shower head set in an odd or off position when my daughter attempted to use.

Prós: Terrible stay

Contras: Lights went out no generators

Prós: NO Was disappointed there was not any Bacon. Bed was not like a cloud, as I have experienced in the past.

Contras: Check in clerk could have been more friendly. Not enough buggies for luggage. Bed was hard. The noise was unreal. Went on all through the night, slamming doors, talking, yelling, did not get to sleep ...

Prós: Breakfast

Prós: The stay there was very nice, I would definitely do it again!!

Contras: There was no complaints!! I loved it!!

Prós: I liked the area that it was located in. It was nice and the beds were comfy.

Contras: The bathroom could have been a little cleaner. But overall it was a good stay.

Prós: Wonderful experience! Friendly, helpful staff! Soft beds with fantastic bedding, a wonderful breakfast buffet with something to please everyone, and the location was great. We felt very safe there and had easy access to lots of stores and restaurants.

Prós: Everything

Prós: Breakfast was amazing. .great job.

Contras: Bathroom was not clean

Prós: Things around the hotel.and cleanses