Avaliações de hóspedes
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Todas as avaliações
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Casais
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Famílias
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Negócios
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Sozinhos
Avaliação geral
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9.0 "A localização é espetacular."9.8 "98%
gostaram da proximidade com pontos turísticos ." 10.0 "100%gostaram dos restaurantes e bares nas proximidades ." 10.0 "Centro da cidade de fácil acesso , segundo 100%." -
8.5 "A atmosfera era boa."9.6 "96%
gostaram do ambiente amigável ." 8.2 "82%gostaram do átrio de entrada ." 9.9 "99% disseram que este era umhotel elegante ." 8.8 "88% acharam que ohotel era luxuoso ." -
8.5 "A comida é deliciosa."9.5 "95%
adoraram os pratos de aves ." 8.4 "84%adoraram a variedade do menu ." 8.6 "Sobremesas deliciosas , segundo 86%." 10.0 "100%gostaram dos petiscos oferecidos." -
8.4 "O bar é espetacular."7.6 "Segundo 24%,
as bebidas alcoólicas eram deliciosas ." -
8.4 "O atendimento é muito bom."8.6 "86% acharam os
funcionários muito simpáticos ." 7.9 "79% consideraramo atendimento muito profissional ." 7.2 "72% disseram que oserviço de concierge era incrível ." 8.8 "A gerência era muito boa , segundo 88%." 10.0 "100% disseram que aequipa de recreação era ótima ." -
7.0 "A Internet funciona."
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5.6 "Os quartos são razoáveis."
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5.1 "Relação preço/qualidade mediana."5.0 "50% consideraram o
preço razoável ." 6.0 "Segundo 60%,o preço do pequeno-almoço era razoável ." -
4.3 "Não muito confortável."3.0 "70% afirmaram que
os quartos eram pequenos ." 0.1 "99%criticaram a casa de banho por ser pequena ." 2.4 "76% consideraram-nodemasiado ruidoso ." 1.7 "O ar condicionado foi criticado por 83%."
Avaliação geral
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9.0 "Atmosfera incrível."9.7 "97%
gostaram do ambiente amigável ." 8.5 "85%gostaram do átrio de entrada ." 9.9 "99% disseram que este era umhotel elegante ." 9.0 "90% acharam que ohotel era luxuoso ." -
9.0 "A localização é espetacular."9.8 "98%
gostaram da proximidade com pontos turísticos ." 10.0 "100%gostaram dos restaurantes e bares nas proximidades ." -
7.9 "O atendimento é bom."8.5 "85% acharam os
funcionários muito simpáticos ." 7.9 "79% consideraramo atendimento muito profissional ." -
7.7 "Bom pequeno-almoço."
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7.1 "A Internet funciona."
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5.3 "Os quartos são razoáveis."
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5.1 "Relação preço/qualidade mediana."
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4.4 "Não muito confortável."3.2 "68% afirmaram que
os quartos eram pequenos ." 0.1 "99%criticaram a casa de banho por ser pequena ." 2.4 "76% consideraram-nodemasiado ruidoso ."
Avaliação geral
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9.0 "A localização é espetacular."
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8.7 "O atendimento é muito bom."8.8 "88% acharam os
funcionários muito simpáticos ." -
8.6 "A atmosfera era boa."8.2 "82%
gostaram do átrio de entrada ." 9.6 "96%gostaram do ambiente amigável ." 9.8 "98% disseram que este era umhotel elegante ." 9.0 "90% acharam que ohotel era luxuoso ." -
8.1 "O pequeno-almoço é bom."
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5.4 "Os quartos são razoáveis."
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5.1 "Relação preço/qualidade mediana."
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4.2 "Não muito confortável."3.1 "69% afirmaram que
os quartos eram pequenos ." 0.1 "99%criticaram a casa de banho por ser pequena ."
Avaliação geral
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8.4 "A atmosfera era boa."
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8.2 "O atendimento é muito bom."8.3 "83% acharam os
funcionários muito simpáticos ." -
8.0 "As comodidades são boas."8.1 "81% consideraram o
edifício maravilhoso ." -
5.7 "Os quartos são razoáveis."
Avaliação geral
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9.0 "A localização é espetacular."
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8.4 "O atendimento é muito bom."8.6 "86% acharam os
funcionários muito simpáticos ." -
8.2 "A atmosfera era boa."
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7.7 "Bom pequeno-almoço."
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7.3 "Boa limpeza."7.3 "73% afirmaram que
os quartos estavam limpos ." -
5.5 "Os quartos são razoáveis."
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4.4 "Não muito confortável."
Avaliações recentes
- Todas as avaliações
- Positivas
- Neutras
- Negativas
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10.0avaliação de
Every single staff member was informed, diligent, kind and respectful. They all went out of their way to make out stay amazing! Loved everything!!
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10.0avaliação de
Always love the service and romantic atmosphere with piano playing in the lobby.
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7.4avaliação de
The staff at check in were wonderful. I was told during check in that breakfast was included in the rate and when I checked out I was charged. When questioning the charge the young lad behind the counter started arguing with me and blaming the charge on using a third party and was condescending.
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2.0avaliação de
Nothing We booked our stay 8 months ago when we arrived at 11 pm we called to tell them we would be late we even payed a Peabody hotel town car to pick us up at a train we were told they did not have our room we had all are needed info from our booking 3 people checked in beside us while we waited 20 minutes to talk to manager we were called to back room and treated like we did something wrong one person in lobby even said wonder what they did manager was rude and over bearing tried to tell us we were rude because we did not want to go to another hotel but we had to it was 11 pm we found out from desk clerk at this hotel that the Peabody has a common habit of over booking and sending us away with 8 month ahead booking the people who got rooms at same time we checked in were part of a group shame on you Peabody for your treatment of guest! What makes it worse is you do it all the time
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5.1avaliação de
Very central and convenient location - many historical sites, restaurants and bars walkable from the hotel Awful service all around - room service, cleaning staff, lobby bar, etc. All provided VERY slow service (i.e., did not turn over our room until almost 8pm at night, never provided clean towels despite calling twice, room service took almost 2 hours despite being told it would be less than an hour). Repeatedly told incorrect or wrong information (i.e., asked about where to buy a tshirt that we saw in a case in the lobby and was told the store doesn't exist, even though it's around the corner from the hotel, was told check out was 11am but it's 12pm)
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10.0avaliação de
Our room was on the 10th floor, on the Mississippi River side of the hotel, so we have an absolutely FABULOUS view of the sunset on the river. It was phenomenal. We were celebrating my mother's 80th birthday. Everything at the hotel and all the employees with whom we came in contact at the hotel were wonderful. It was a perfect weekend.
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8.2avaliação de
Great location. I remember going to the Peabody with my grandparents when I was a child and it's a classic. Loved motion sensor lights below the bedside tables to help direct me at night. Nice room, in general. I attempted to check in at 3:15. First, there was no record of my stay for that night . . . they had me booked for Sunday instead of Saturday. This may not be the hotel's fault. The staff was nice and they fixed it, but then I had to wait THREE hours to get in my room. I had somewhere to be, so this involved leaving my luggage on a cart in the hotel and hoping for the best. I was pretty miffed. I complained when I was in the lobby bar getting a drink, though, and the nice server (manager?) took care of my bar tab, so that was nice. Apparently it was an overbooked weekend. It was definitely chaotic.
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8.8avaliação de
We were there during the holiday season & the lobby was so beautifully decorated with a huge Christmas tree, gingerbread village, & holiday singers. The room was very quiet, clean, comfortable. The bathroom however is TINY. You literally have to straddle the toilet to use the makeup mirror. The staff was super friendly. The sit down restaurant off the lobby was absolutely delicious & very reasonably priced. My only disappointment was that I had made my reservations months ago & others in our party who had made reservations directly with the hotel last minute, got a holiday deal which was much cheaper & included breakfast.
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9.7avaliação de
Traditional rooms and bathrooms are very small for the price paid...
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6.0avaliação de
I did not like the ( service fee ) I was charged . I know that where ever we go, I will ask about this hidden fee & if they have this fee I will not tip any of the help due to the fact I'm already paying it with the xtra fee their employer charged me
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10.0avaliação de
The hotel was very clean and in an excellent location. My husband and I went to Beale Street and had a lot of fun. The people at the Peabody hotel in Memphis were extremely nice. We will definately come again. I enjoyed the hearing the history of the ducks and loved seeing them walk down the red carpet. I give y'all excellent ratings. Thanks for a wonderful stay! I had nothing bad to comment on the Peabody Hotel in Memphis.
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10.0avaliação de
Clean, great location and really enjoyed the personality of the staff and the property. One of a kind.
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10.0avaliação de
The atmosphere was hospitable and the location was close to all the places we wanted to go downtown. Walk to self-parking was kind of long, but it was covered.
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8.2avaliação de
Beautiful and historic. Great location. Lacking on the food side. A late night menu in the bar seems so simple but they don't have one. We travelled to Memphis for a concert and had to walk to a nearby bar for fried salty yuck at 11 o'clock because the Peabody said we could only get room service. Our room was a postage stamp, so I'm not sure how that would have worked out. Breakfast was disappointing. Cold eggs and grits with no flavor.
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7.3avaliação de
The area All the extra taxes and fees
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4.3avaliação de
We have stayed here many times, and actually were giving the hotel a "last shot" at reclaiming our patronage--because the previous stay was just awful. The staff's attitude is that we should be thanking them for giving us a room. Customer services has long left this property. Someone needs to build a competitive hotel nearby and put this old relic out of business. Or. . . better. . . . how about hiring management that reinstruct their "team" as to why they are in a service business.
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10.0avaliação de
Every single staff member was informed, diligent, kind and respectful. They all went out of their way to make out stay amazing! Loved everything!!
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10.0avaliação de
Always love the service and romantic atmosphere with piano playing in the lobby.
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10.0avaliação de
Our room was on the 10th floor, on the Mississippi River side of the hotel, so we have an absolutely FABULOUS view of the sunset on the river. It was phenomenal. We were celebrating my mother's 80th birthday. Everything at the hotel and all the employees with whom we came in contact at the hotel were wonderful. It was a perfect weekend.
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8.2avaliação de
Great location. I remember going to the Peabody with my grandparents when I was a child and it's a classic. Loved motion sensor lights below the bedside tables to help direct me at night. Nice room, in general. I attempted to check in at 3:15. First, there was no record of my stay for that night . . . they had me booked for Sunday instead of Saturday. This may not be the hotel's fault. The staff was nice and they fixed it, but then I had to wait THREE hours to get in my room. I had somewhere to be, so this involved leaving my luggage on a cart in the hotel and hoping for the best. I was pretty miffed. I complained when I was in the lobby bar getting a drink, though, and the nice server (manager?) took care of my bar tab, so that was nice. Apparently it was an overbooked weekend. It was definitely chaotic.
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8.8avaliação de
We were there during the holiday season & the lobby was so beautifully decorated with a huge Christmas tree, gingerbread village, & holiday singers. The room was very quiet, clean, comfortable. The bathroom however is TINY. You literally have to straddle the toilet to use the makeup mirror. The staff was super friendly. The sit down restaurant off the lobby was absolutely delicious & very reasonably priced. My only disappointment was that I had made my reservations months ago & others in our party who had made reservations directly with the hotel last minute, got a holiday deal which was much cheaper & included breakfast.
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9.7avaliação de
Traditional rooms and bathrooms are very small for the price paid...
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10.0avaliação de
The hotel was very clean and in an excellent location. My husband and I went to Beale Street and had a lot of fun. The people at the Peabody hotel in Memphis were extremely nice. We will definately come again. I enjoyed the hearing the history of the ducks and loved seeing them walk down the red carpet. I give y'all excellent ratings. Thanks for a wonderful stay! I had nothing bad to comment on the Peabody Hotel in Memphis.
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10.0avaliação de
Clean, great location and really enjoyed the personality of the staff and the property. One of a kind.
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10.0avaliação de
The atmosphere was hospitable and the location was close to all the places we wanted to go downtown. Walk to self-parking was kind of long, but it was covered.
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8.2avaliação de
Beautiful and historic. Great location. Lacking on the food side. A late night menu in the bar seems so simple but they don't have one. We travelled to Memphis for a concert and had to walk to a nearby bar for fried salty yuck at 11 o'clock because the Peabody said we could only get room service. Our room was a postage stamp, so I'm not sure how that would have worked out. Breakfast was disappointing. Cold eggs and grits with no flavor.
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7.4avaliação de
The staff at check in were wonderful. I was told during check in that breakfast was included in the rate and when I checked out I was charged. When questioning the charge the young lad behind the counter started arguing with me and blaming the charge on using a third party and was condescending.
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7.3avaliação de
The area All the extra taxes and fees
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2.0avaliação de
Nothing We booked our stay 8 months ago when we arrived at 11 pm we called to tell them we would be late we even payed a Peabody hotel town car to pick us up at a train we were told they did not have our room we had all are needed info from our booking 3 people checked in beside us while we waited 20 minutes to talk to manager we were called to back room and treated like we did something wrong one person in lobby even said wonder what they did manager was rude and over bearing tried to tell us we were rude because we did not want to go to another hotel but we had to it was 11 pm we found out from desk clerk at this hotel that the Peabody has a common habit of over booking and sending us away with 8 month ahead booking the people who got rooms at same time we checked in were part of a group shame on you Peabody for your treatment of guest! What makes it worse is you do it all the time
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5.1avaliação de
Very central and convenient location - many historical sites, restaurants and bars walkable from the hotel Awful service all around - room service, cleaning staff, lobby bar, etc. All provided VERY slow service (i.e., did not turn over our room until almost 8pm at night, never provided clean towels despite calling twice, room service took almost 2 hours despite being told it would be less than an hour). Repeatedly told incorrect or wrong information (i.e., asked about where to buy a tshirt that we saw in a case in the lobby and was told the store doesn't exist, even though it's around the corner from the hotel, was told check out was 11am but it's 12pm)
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6.0avaliação de
I did not like the ( service fee ) I was charged . I know that where ever we go, I will ask about this hidden fee & if they have this fee I will not tip any of the help due to the fact I'm already paying it with the xtra fee their employer charged me
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4.3avaliação de
We have stayed here many times, and actually were giving the hotel a "last shot" at reclaiming our patronage--because the previous stay was just awful. The staff's attitude is that we should be thanking them for giving us a room. Customer services has long left this property. Someone needs to build a competitive hotel nearby and put this old relic out of business. Or. . . better. . . . how about hiring management that reinstruct their "team" as to why they are in a service business.
