Prós: Everyone here went out of their way make my stay in Kitchener such a pleasant experience. Not only were they happy to pick me up from the station and give me a ride in to town for an errand, but throughout I felt I had arrived to stay at the home of very good friends.. Many thanks for making me so welcome.
Contras: Given the wrong room at first and had to renew keys Sunday night.
Prós: Very friendly stayy
Contras: Like everything
Prós: The staff was friendly and very helpful. The room was spacious, clean and comfortable.
Prós: The staff were very friendly especially Anna in the breakfast room. I was able to check in very quickly and our family enjoyed our stay. The kids enjoyed swimming in the salt water pool and fridge in our room was a good size so that we can keep juice and veggies quite easily. I would definitely recommend this hotel to others.
Contras: The ice machine was broken on our floor (five) which wasn't a big deal.
Prós: Recent renovation and upgrades. Staff. Closeness to downtown Kitchner.
Contras: The price for parking with it being so far from the bldg and exposed to the elements.
Prós: The room was nicely decorated. They had updated the bathroom with a shower stall instead of the traditional bath / shower, which we found was great use of space. They provided a mini fridge with microwave and had a coffee station, which we didn't use but thought was a great if we were staying longer.
Contras: The pillows were too full. Couldn't get a good night"s rest as they were too high. The hotel needs a variety of types available to meet peoples needs.
Prós: The hotel was clean, staff were friendly and the room was absolutely fantastic. The location is perfect because is close to restaurants, bus station and Coffee shop.
Prós: My husband and myself have stayed several times at this location and also at the Best Western Plus at Toronto Airport when travelling. We have also stayed at Best Western in Athens, Alabama while travelling to Florida. Accommodating and professional.
Contras: A pool would be ideal, and a preferred discounted rate would be perfect for loyalty customers.
Prós: Laminate flooring instead of carpeting. Comfortable king size. Lots of plugs for devices.
Contras: The cloth chair needed to be vacuumed or professionally clean. dusty to sit in.
Prós: Good service, good people, free breakfast.
Contras: Hidden fees, a random beeping that wouldn't stop.
Prós: Beds were comfortable, good location, enjoyed free breakfast
Contras: Fan was very loud for sleeping
Prós: good location with well maintained older facility, ground floor sliders were great for loading and unloading the car and my dog
Contras: slider lock was broken, but slider bar secured the door
Prós: good location. Not in Waterloo in Kitchener. Staff was very nice, good breakfast.
Contras: TV didn't work. Not sure if they knew this when I checked in but knew when I checked out. Said they were looking into it. Room was a bit dirty. A few hairs in the sink and some crumbs on the floor in between the bed and nightstand.
Prós: Clean and refurbished. Bed very comfortable.
Contras: Tried to book a second night the next day, not surprisingly they were full.
Prós: Free Parking
Contras: Placing me in very undesirable portion of the hotel, twice. The smell in the rooms.
Prós: They gave me an early check in when my meetings were changed for the day. There is a great pub directly across the street!
Prós: Easy check-in and very accommodating.
Contras: Can't think of anything.
Prós: Clean place and friendly staff tower your needs
Contras: Breakfast wasn't very good, should invest in a better coffee
Prós: Very friendly staff, clean and neat rooms. Very comfortable beds like 5-star hotel. Free continental breakfast not only convenient for earlier flight catchers but for warm up during cold winter.
Needs a bigger sign to be seen. Don't like the fact that I had to pay when we got there. like it better when it can be done online. Price on computer said--- and when all said and done was---. Wasn't worth---.
Prós: Bed was nice, liked some of the decorating, big TV. Gentleman at the front desk was very helpful and nice.
Contras: Bathroom quite rundown,tap very touchy and hard to adjust to the safe temperature, no glasses. really missed them! THe online listing said no amenities in room but got there and there was a microwave and a fridge. Couldnt get on the WIFI
Prós: Honestly, I had no issues with the hotel other than a bit of housekeeping. The TV had a bit of bad colour but worked fine. I got what I paid for. Staff extremely pleasant. I would definitely stay there again.
Contras: Not as clean as it should be. There were a couple long hairs in the bedspread that definitely were't mine. Got a new set of sheets immediately (the man offered to make my bed with sincere apologies) Floors definitely not clean, bathroom floor icky.
Contras: The star rating is off. Perhaps some rooms are 3 star but our room was located at the back of the property in the motel part. The carpet was stained, the room felt musty, the drapes smelled. 1.5 star at best.
Contras: Bad service attitude , Room without Elevator, Aged Room and beddings, etc.
Contras: room smells like sewer
Prós: From the moment we checked in we were impressed by the friendliness and helpfulness of the staff. The room was nice and clean, with plenty of towels and other supplies. Most of all, we received good value for the money and we enjoyed our 3 night stay.
Contras: Room was dirty. Bathroom was horrible.
Contras: I would only recommend this hotel if you knew you were staying in the main hotel.
Contras: This place is falling apart
Contras: I had to push my luggage using their trolley. No staff was available to help.
Prós: The helpfulness of the staff
Prós: Hotel & rooms were clean, staff was friendly. Hotel was pet friendly.
Prós: It was quiet and that is just what i needed
Contras: My room smelt of smoke even though it was a none smokers room. Also the debit machine was not working so i paid to have my food delivered but i still needed to leave my room to pay...i would have just ate at the restraunt if i had known that...
Prós: close to where I needed to be and was given free buffet breakfast
Contras: it was too loud there was a conference going on and the students were very loud
Prós: Reception clerk was good and location was convenient for me but basically remote. Unit was not very clean and full kitchen with NO appliances . Now beforehand and adjust , WiFi good , Big TV with 8 channels...
Contras: See review
Prós: They were doing construction in the hallway during the stay. They started with the power tools at 7:30am. Clearly this is a value stay place, slightly better than staying at the university of Waterloo residence, but nothing to brag about
Prós: It was a great value, service from the desk was outstanding - got upgraded to a better room at no cost.
Contras: Hot water did not work - after 2 minutes of the shower running, the shower did not even try to push out hot water - turning the knob all the way to hot just turned off the water. Rooms also seemed a bit moldy, my allergies reacted to this.
Prós: The staff was very friendly and courteous. The room was well stocked with supplies. Very economical for its intended purpose.
Prós: The location was good for the venue that we were attending.
Contras: The room wasn't clean,needed vacuuming and the bathroom floor was dirty.The bathmat had black mould on it so I didn't feel it was clean enough to use the bath. Our unit is in need of renovation. There was a big patch of filler on the door.
Prós: Close to the highway. Good people to work with. No deposit required.
Contras: Washroom has a sink in the main room toilet didn't flush properly.
Contras: dirty, waste of money, not even a bathtub plug to enjoy a bath
Prós: Not worth the price at all . I felt I was cheated for this garbage I paid 71 dollars
Minus the spiders in the bed problem, it was quite nice.
Prós: I was very impressed by the updates within the room. Although dated from the outside and the looks of some of the clientele, it was very nice inside. Better than the Howard Johnson I stayed in the week prior.
Contras: The bed was covered in spiders which I didn't realize until I was under the covers and had to get up to use the washroom. It was when I pulled back the covers that I discovered this. By that time it was 4am and no one was around to rectify the problem.
Este hotel no centro de Kitchener está apenas a 2 minutos de carro do Emmanuel Bible College. Possui um terraço com uma área de estar e quartos com acesso Wi-Fi gratuito e televisão por cabo. Cada quarto do Fairway Inn and Suites inclui um micro-ondas e um mini-frigorífico. Os hóspedes poderão relaxar na área de estar enquanto vêem um DVD ou ouvem o rádio. Também dispõe de uma secretária ampla. Para conveniência do hóspede o Inn and Suites Fairway tem uma recepção 24 horas e uma máquina de venda automática com bebidas. Este hotel está a 3 minutos de carro do Centro Comercial Fairview Park e a 6 minutos de carro do Campo de Golfe Rockway. O Aeroporto Internacional Region of Waterloo fica a 10 km de distância.
Prós: The manager of this property went out of his way to help in any way he could.
l am in my mid sixties, and slightly handicapped; and he bent over backwards to make sure my stay was as comfortable as possible, all things considered.
Unfortunately, the premises were not up to his standards of customer service. He is to be lauded for his genuine kindness and care for a guest's well being.
Contras: l was in a designated "Non Smoking" room... the blankets and bedspreads were covered in cigarette burn holes, and a light layer of grit. The smoke detector had been removed leaving only bare wires.
My clothes wreaked of smoke even though l don't smoke.
The toilet paper had no holder.
There was a coffee maker but no coffer or other supplies.
There was a bar fridge which was so uneven, anything l put in it fell over when l opened the door.
The area to hang up clothes was located over the fridge, so anything of any length laid across the fridge to.
There was no clock or clock radio in the room, nor were there any hand rails in the bathtub/shower area. The lighting was very bad, casting a "yellow" glow over everything, causing me to use the wrong makeup, (l was going to a wedding).
This property should not be featured on your list of hotels to recommend. Especially when it was advertised as $45 and turned out to be $73.00 ... if a property is advertised, at least have the honesty to use the the dollar value of the country wherein it is located, don't leave us to find out you have quoted US$ in a CDN city!
Contras: Were sent to two rooms that were not ready. Were not really cleaned thoroughly. Found an onion ring on the floor near the bed. TVs were horribly out of date and remotes sometimes functioned.
Contras: Electrical outlets were not working at the room.
Prós: Breakfast,staff, and coffee in the room and blow dryer. Myprior room would be better.
Contras: Outdated decor ie. No glaze on the bathtub. Unfortunately it appeared some illegal activity was occurring ie. Drugs alcohol.
Prós: It is in a good location for what we went to Kitchner for, hockey. It is located right between the 3 arenas. Also the room SIZE was nice. But it stops there.
Contras: Where do I start. It looks like a prison, not well kept. There is torn wallpaper, holes in the wall, dust, the pool heater was not working and closed by the health department, it smelled, and there was a drug overdose the night we were there.
Prós: Close to Beer Store.
Contras: Hot tub broken. Pretty grubby.
Prós: Good as ad.
Prós: Terrible place. Filthy! Horrible!!!
Contras: Rude staff. I could not stay there because of the filth
Contras: Housekeeping never came to any of the six rooms we booked
Prós: Fantastic for kids. Staff were very accommodating for parents and kids to enjoy the facilities and meet up with other hockey families at the pool
Contras: Little out dated. Pool heater was not working. Could use updating of rooms but beds were good and clean. Good selection for continental breakfast but furnishings could be updated..
Contras: very dirty public areas, given inferior old room because booked online, offered cash upgrade to a 'nice room' on checkin, headboard fell completely off wall first time we sat on the bed and to top it all off we were bitten by bedbugs
Prós: Awful dirty place. Shame on Howard Johnson for keeping this hotel under their banner. Dirty stained stinky carpeting throughout. Awful room where ice machine located. No air conditioning working in our red on. Shame on Howard Johnson