outside noise level, some double glazing would be useful
The convience to every thing. The willingness of the staff to make our stay very comfortable That there was only Malay type food available at the Restaurant in the Evenings, meaning we had to go else where to eat .
Location was great. It was next to the Victoria mall and near transportation routes. Hotel was a bit run down. The rooms and bathrooms are in need of some refurbishment.
The hotel staff were very friendly, helpful and respectful. Shows excellent customer service apptitude. The tourist assistance staff were also especially efficient. Facilities like spa etc were at a different location, sister hotel - not very convenient. The swimming pool may do with some cleaning up.
Convenience to the waterfront and safety (felt very comfortable walking around the area) The rooms are a bit dated but I understand refurbishment is being carried out.
The staff went out of their way to let us feel at home! The rooms are very small and the bathroom needs upgrading
Checking in and out was very swift. A really comfortable room with all the needed amenities. My room did not have hot water. In winter this could be a problem checked
The warmth and welcome of the hotel staff - efficient service - dining no matter what time of day - was carried out with care and courteously - staff approachable with warm smiling faces. No
Clean,excellent service,very polite helpful people ,very organized,excellent cuisine,very beautiful area,feeling of safety The swimming pool could be possibly renovated
What is there not to like? ha ha
the fact that sex workers are alowed on the premises.
Happy,self assuared staff in all departments. Golf carts to move around hotel. Location of hotel. All good. Could do with better design barth.
The fact that we were upgraded to a suite. The friendliness, the personal attention and absolute luxury - we felt very special. A special place for our anniversary (our 2nd time and many to come). Meal at Reuben's fantastic. The attitude of "manager" (in charge of seating) at breakfast.
Hotel muito agradável e uma equipe muito simpática. Ótima localização, excelente spa. Altamente recomendável. Ouvi dizer que se você adicionar a sua gorjeta à conta, o hotel não a repassa inteiramente à equipe.
Localização, conforto e funcionários.
O serviço e a disponibilidade os funcionários. Não
Da localização do hotel; da boa estrutura de food service. Nao
Gostei do profissionalismo de todos os colaboradores, da simpatia, dos quartos muito espaçosos e confortaveis, da localização perto da agua, dos shopings, da segurança mesmo à noite podíamos sair sózinhas ( mãe e filha) e dos bons pequenos almoços.recomendo vivamente este hotel.trago boas recordações
A localizacao, o pequeno almoco super, a simpatia e profissionalismo dos funcionarios, e os quartos confortaveis com uma vista fabulosa. Poucos canais de televisao e fraca selecao de filmes. Para o tipo de hotel deveria ter mais canais de televisao.
Da simpatia das pessoas, da disponibilidade das pessoas, do conforto, da localização, do pequeno almoço. Deviam repor todos os dias o gel de banho.
profissionalismo, comodidade, localizacao
Localização, localização, localização... Ótima equipe! ... Excelente custo-benefício!
O que gostei mais no hotel, foi o pequeno almoço. Também gostei muito da decoração, conforto, o silêncio e o atendimento. É um hotel que recomendo a qualquer casal apaixonado que se desloque a Cape Town. Adorei :-)
Adorei o hotel, a simpatia e gentileza dos funcionários.Sem falar da hospitalidade e ajuda que os proprietarios nos deram indicando excelentes restaurantes, passeios e dicas de compras. Espero voltar e que o hotel continue com esse diferencial de atendimento e serviço.
Localização e conforto
da localização As fotos na internet não estão compatíveis com a habitação. O pessoal da recepção poderia ser mais dinâmico
Confortável, excelente custo/benefício, funcionários atenciosos, perfeita localização Limitado número de canais de TV a cabo
A localização é excelente, ao lado do Waterfront, Aquarium, saída para diversas estradas, ponto de parada do City tour. Facilidade e agendamento e com preço acessível para serviço de taxi agendado. O tratamento de alguns funcionários deixam a desejar, e a limpeza do quarto também. O chuveiro é muito ruim! Há variação de temperatura e de vazão. O preço do café da manhã não é compatível com o valor de mercado.
O atendimento oi excelente, visto que so passei uma noite no hotel
O hotel fica dentro de uma universidade, e na verdade sao os quartos que os estudantes alugam. O cheiro de desinfetante é muito forte e o hotel é labirintico, sempre nos perdiamos para achar o quarto.
Ótimo hotel, proximo ao principal ponto turistico da cidade. Recomendo a todos.
Localização em relação ao WaterFront
Localização e atendimento dos funcionários, todos muito educados e prestativos. Não
Staff were amazing and Hotel was amazing. Cant talk highly enough of them.
Good location, wonderfully comfortable beds and especially pillows! Rooms a bit small given the price. Third floor windows opened widely enough for a person to fall through. Would not recommend to couple with young children
Very nice but a little pricey. Excellent Staff, nice breakfast.
The service, staff were excellent, we were treated like royalty. After booking a business class room, we were very disappointed at the small size of the room for the price we paid.
Location is an easy walk to the waterfront or the city center. Hotel staff very accommodating and helpful for first-time city visitors, especially the travel desk, who booked tours, restaurants, and transportation for us. Dining room serves a great buffet breakfast, and caters to the early riser as well as the late sleeper.
Attentive concierge/staff; location Check out at 10:00 a.m. is too early; breakfast sumptuous, however: poor taste/quality of cooked food. (awful) music background in dining room room service knocking and drilling work at 08:00 on a Sunday
staff were helpful, and very feiendly. 10 o'clock compulsory vacaion of rooms is definately at least 1 hour too early.
The location is very strategic to tourist area. Walking distance to Waterfront Air condition is closed to bed
I liked the friendly service as well as the delicious breakfast
It has a fantastic location where you have easy access to the Waterfront, the staff is extremely warm and friendly and the room is comfortable.
Nice design, quiet neighborhood yet close to eveerything
The staff were very friendly and helpful, The hotel was well presented and our room was cleaned to a very high standard. We enjoyed our stay fealt that we got very good value for money.
staff were very accommodating no
The superb personalized service. we don´t remember seeing this level of preocupation with guests. Staff highly commited to give guests the best experience possible. Rooms and premises of high quality. Localization very relaxing and yet near of major city atractions.Very good cost quality ratio. We would come back again and recommend to our friends
The service is impeccable. The hotel design is beautiful. The room is cozy. The home-cooked breakfast is delicious. None
Luxury secure hotel with friendly and helpful staff in a location convenient for all Cape Town attractions Minor points- an illuminated shaving /make up mirror and more towel rails would improve the otherwise superb bathroom.
Very nice setting for the rooms facing the ocean, lots of sun and nice view. Great service offered, all the personnel is extremely helpful and nice. The neighbourhood is quiet and nice, there are shops and restaurants at walking distance.
The recommendations given by the staff and the home feeling that we experienced in the Hotel. Staff are extra friendly and very professional. The hotel is not too growded; therefore we felt very special indeed. Thanks once again to the The One 8 Hotel family for making our holiday an ejoyable one.
A well kept hotel with staff who went out of the way to be helpful. Breakfasts are good and the property is quiet yet not far from a main road with some small shops and restaurants. A 20 minute walk to the V&A waterfront area.
The owners and all the staff are very friendly and helpful people and interesting and fun to talk to. They always tried to help us arrange what we planned to do during our holidays. The hotel is very new, spotlessly clean, and the rooms and shared areas are in a comfortable and modern way equipped and decorated. The small garden with the heated pool is also very nice. The hotel is located in an area that feels very safe but it has a small gated parking lot so that renting a car is no problem at all.
Chic decor, good hearty breakfasts, comfortable beds and convenient location (15 mins walk to V & A waterfront and 20 mins walk to international convention centre). When showering, the shower screen is not long enough to stop the floor getting wet. There were also very brief (a few seconds) electricity cuts that reset the clock radio.
excellent personal service, staff made planning our trip easier & more enjoyable. we even had the managers personal mobile.
If you are looking for a place to relax in intimate atmosphere Villa Zest is the hotel for you. Villa has only a few rooms so there will be no crowds. What makes it a special place are multiple chill out areas, perfect for reading a book or enjoying a glass of wine. And the design of the place is just marvelous. One of the best hotels we have ever visited.
We had a lovely garden room, which led straight out to the pool. The garden rooms are small but better than a cabin on a cruise ship. The other rooms look much larger. The staff were very friendly and helpful.
Very friendly staff making excellent recommendations where to go, dine, etc. Excellent location withing walking distance from V&A Waterfront. Stylish accomodation with a personal touch. I would have designed the separation of the toilette al little bit differently.
A fantastically intimate hotel in a great location which is run by a very friendly and helpful team.
We had stayed in large hotels in Africa (mostly 5 star). Villa Zest was a pleasant surprise because of the small size, personal attention and friendly service. It was sophisticated without being formal. We hope to go back someday.
Very stylish, modern hotel in a good location for a city trip. Relaxing setting and very modern garden/pool area. Not sure about the lack of the door on the toilet if there is more than one person in the room.
Michelle was excellent! Everything was very personal. My special needs regarding food were thought of and successfully met, and after we had already checked out I still received help with finding a doctor in Cape Town. All in all, an extremely lovely stay and we'll definitely stay at Villa Zest again.
These people don't know it but they are Canadian. They are very friendly, engaging and willing do to what it takes to make your stay memorable. Were I to visit that area of the world again, I would plan my trip around Villa Zest availability. Highly recommended.
our very nice hosts made this a pleasant stay.the hotel was clean and comfortable with easy access to the delights of capetown.we were very grateful we could keep our room until our late flight,a personal touch that so many of the bigger hotels lack.
The guest house was very nice, with a lot of focus on details. Each room was different, with its special features. The staff was helpful in every circumstance
The space and comfort of the room, the size of the bed and the cleanliness. The friendliness of the staff and the owner Denis was exceedingly helpful with any enquiry that we made.
Very nice interiors. Good location. Nice breakfast. Noicy in the morning. Telephones in rooms did not work and since the personal is not there after 4 pm, it was impossible to e.g. make reservations for dinner after that hour. The personal was not too friendly or helpful at the beginning but this improved during our stay. Another negative point is that we were asked to move room after one night (we stayed 2 nights) !!
convenient and good value Yes - requirement to book in between 14.00 and 16.30. This was not possible for us, for good reason, but we were made to feel embarrased.
The room was very nice. The manager was very helpful, The hotel staff was non-intrusive. Would have liked a 24 hour desk It was just a little too quiet so while the hotel is perfect for couples or families, I would not really recommend it to singles.
The service was fantastic and the rooms were very nice.
Nice and very frendly personnel, good breakfast, cleanliness, safety, silence Only 4 TV programms were available - obvious too little. No international TV channels available (BBC, Euro Sport, Sky News, etc.); there were no hair shampoo in the bathroom, only soap
As reservas das nossas visitas turísticas Fomos roubados USD 1300,00 e quando solicitamos ajuda do hotel para darem o número da sua conta bancária, para que nos fizessem chegar algum dinheiro a partir de Durban a gestão do 40 Winks recusou-se a cooperar.
hosts very friendly and helpful with bookings etc. Best pillows we experienced in ZA. Good continetal breakfast. Modern, tasteful design
Very knowledgeable, friendly and supportive owners and staff. Breakfast - very fresh and yammy. Nothing
The staff was very friendly, the breakfast was yummy, it was cozy, and the location was awesome...right in front of the Green Point Stadium. We enjoyed our stay there. I would recommend this place to anyone. Only thing that was a little weird was that half of the bathroom door was fogged glass but a 1/2 border was clear glass. I stayed with a guy friend in the twin room but I trusted him not to peek!!!
The facilities and decor were first class, the staff were very attentive and made us feel at home, very comfortable bed!! No
It was comfortable and relaxed and the staff and owners were most helfull in providing information and assistance with online bookings for a variety of expeditions. We were completely at home.