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Location and grounds are spectacular, as is the breakfast buffet. Late night noise issues from bar and terrace area kept us awake and even awakened us from a sound sleep one evening. Required repeated calls to front desk to resolve. Bathroom lights also miswired and require turning on room lights which is problematic when companion is sleeping. Overall, it's a very nice hotel with very major flaws.
Lobby entrance and Bar. Gardens are lovely and one can stroll into town by way of the University park right across the hotel entrance.
There was mold on the ceiling of the marble shower due to poor ventilation. While they moved us into another room, one of the attendants commented, "hundreds of our rooms look like that." Not a good state for a 5 star resort.
We enjoyed everything. Byron was extremely helpful and gave us spectacular service. High tea was lovely and the staff friendly as well as efficient and courteous. The grounds and building are simply beautiful
Central location, comfort and beautiful colonial interiors
The staff was incredibly helpful and gracious - really set the tone for a lovely stay in Cape Town. The decor was very nice, the hotel was immaculately clean, the food delicious, and the entire place was quiet, warm, and extremely comfortable. Perfect! No. Everything was even nicer than we expected. I was slightly surprised by having to be let into the hotel by the staff instead of having my own key to the outside door, but that was never a problem and made things feel even more secure.
Design, modernidade, localização Pagamento do estacionamento sem necessidade, problemas em recebimento de recados da recepção.
Gostei sem dúvida do design e do atendimento, mas é sem dúvida um hotel destinado a uma faixa etária entre os 16 e os 22 pois apesar de inovador acaba por cansar além de ter quartos muito pequenos.
funcionarios, design do quarto/hotel, conforto lounge, musica ambiente, descontração, desk legal, bar, localização otima! Figrobar e coffe
Alto astral dos funcionários, bom serviço, boa localização. Não.
Friendly hotel close to restaurants and bars but still with a quiet location. Period feel and generously proportioned room. Well stocked and cheap mini bar. Room had a safe. Hotel had a slightly faded feel and some of the facilities are in need of updating.
The hotel is well located. The whole place seems to lack a bit of TLC. A lampshade was missing in my room, nobody had swept under the bed for days and the wardrobe was damaged. A failed lightbulb had not been replaced. More care needed generally, especially at R680 a night. The advertised mountain view - actually Signal Hill - would have been fine "if it wasn't for the buildings in between"!
Good hospitality. Good location The sheets on my bed were old and stained.Cleanliness of bathroom .breakfast is not so good .cats in the kitchen!!
I slepy superbly. The place is a quiet oasis in the middle of Cape Town and the bed is really 5star, flat and comfortable, the linen best percale. And the staff charming and very helpful nothing
Good hospitality. Good location. Clean rooms. Loved the cats.
nothing , and it not respect the picture showed on web site and expencive for that they offer . the disorganizzation of reception , due too the weren't be hable to make transaction about visa circuit , after leave the hote l they request me to make a paimant or send them the deatils of another credit card ,,,, and not only one time , so i lost two hours of my time to go direcly to bank to pay the price of room , so negative experience , i dont recommend this hotel .
I liked the staff (very kind), the quality of the room, the proximity to long street, but being quite and the price
Comfortable room with very adequate facilities, good location esp. for Table Mountain and V&A Waterfront, excellent service by owner and all other staff.
Loved the old floors, feels comfortable and relaxed. Everything you could need is within walking distance. Beautiful crisp white bedding set against the old furniture is rooms, rustic and lovely. Whole atmosphere of hotel is relaxed and comfortable.
The free wireless internet is fast and good; it is very close to Kloof Street which is great; the parking is good; the one staff member I met was friendly and helpful. The entrance is through a shabby verandah, where ashtrays overflow and dirty tablecloths flap in the wind. The sheets on my bed were old and stained. The entire room was decorated in junk-shop style. A refrigerator outside my door kept me awake late into the night. My room was next door to the dining hall so I was woken early by the noise of the staff loudly calling to each other. The walls are thin. The whole place feels like a hospital. It is definitely not worth R400 a night even in season.
Cleanliness was to a very high standard. All staff were very helpful. Honesty bar / fridge was a very good idea. Perfect location for Cape mountain.
Very comfortable, excellent friendly staff who were always helpful. Great location near the city centre at the bottom of Table Mountain.
Very friendly welcoming owner and staff, excellent food and accommodation with helpful advice regarding tourist information stayed in winter-room heating not very effective
I loved the fac that the owner and staff were very friendly and they made your stay with them more personal and the place was always kept extremely clean.