The service that we received from all the staff was absolutely fantastic - from the gourmet breakfast to recommendations about what to do and see in Cape Town - you cannot fault any of the staff for their professionalism and passion about their guests and the city. The room was gorgeous, with a great view of Table mountain and we certainly felt safe whilst in and around the area. It was definately the little touches that made us feel so welcome, booking table mountain tickets, recommending a doctors to visit and sparing us the time to discuss our days are just few of the ways they made us feel special during our stay
Unlike big chain hotels, it has some personality. You are treated as a guest rather than just a customer.