Hotéis em Charlotte

Contras: I think bacon should be added to breakfast bar

Prós: I was pleased to see they offered complimentary dinner and cocktails.

Contras: I could not find anything to my disliking.

Contras: Not cleaned and the toilet was clogged n they gave me a plunger to fix it... wow fix a problem that was prior to my stay

Prós: Clean and comfortable

Contras: Ice machine was not working in the same floor

Prós: Hot breakfast was awesome! The room was extra clean and the bed was amazing! 5:30 kickback was an awesome perk as well!

Contras: No complaints

Prós: How nice everything was laid out an the people.

Prós: Close to my venue, comfortable and clean room

Contras: Very crowded

Prós: It was a great hotel stuff for kids and adults.

Prós: Everything was top notch , bed , pillows, pool loved it! Didn't have time for it but nice setup.

Contras: Toilet paper was CHEAP, out of place when you compare it to everything else.

Prós: Having food and drinks was a plus

Prós: Everything. Excellence is the only way to describe this visit. Pool and jacuzzi were wonderful. Bed was very comfortable. Room was quiet Food and service above expectations

Contras: Nothing

Prós: Loved the tacos at night and breakfast ...free.

Contras: No security camera in the parking lots. A car was broken into durning the night (June 4th or the 5th). I was checking out when a gentleman came in and asked if there were cameras...of course there were not.

Prós: location,clean

Contras: Booked hotel room thinking it was one bedroom king like we had before but got there and it was a small room

Prós: Staff were very friendly. Check in was fast. Room was very clean. Bed was extremely comfortable!!! Breakfast was the best hotel breakfast I have had anywhere. Stayed on high floor view was nice. Will ...

Contras: No complaints at all.

Prós: The staff was very friendly: the parking attendants, the front desk staff, the cleaning lady, the breakfast staff, and the bartender - all awesome!!! The rooms were comfortable and clean. The location...

Contras: It would have been nice to have a lounge near the pool and open during the day instead of the lounge downstairs that didn't open until 4pm. Other than this minor detail, the stay was great!

Prós: Super friendly staff! The location can't be beat. Rooms are beautiful and comfortable. I will definitely be back.

Contras: Great all around

Prós: Great location Great breakfast Great room Great staff Great value for a 5 star hotel Great security

Contras: I liked everything,,,,,but I could say cheaper snacks

Prós: Love everything in the room. The beds are sooooo comfortable.

Contras: There isn't anything that I did not like about the room.

Prós: Everything!

Contras: There was nothing I didn't like. Everything was amazing! I can't wait to go back! I'm definitely going to stay here again!!!

Prós: The property was beautiful and the room very spacious and clean. Great location. The hotel served breakfast but my dietary restrictions do not allow me to partake in most hotel breakfast options so we...

Contras: Parking was a little expensive.

Prós: I loved the complimentary breakfast, the room view, the location

Contras: I didn't like the cost of the parking...parking for guests and the room stay was not reasonable

Prós: The staff was amazing! Everyone was so nice, outgoing, and helpful! The security of the hotel was outstanding.

Contras: There was nothing bad at all at this location.

Prós: O quarto tem bom tamanho, com mini cozinha completa (até lava-louças), cama e chuveiro bons (nosso quarto não tinha banheira). Lavanderia boa, com venda de produtos lá mesmo. Dá para ir fácil à pé até...

Contras: Tem uma 'estação de omelete' boa no café da manhã. Mas para quem ficou muitos dias como nós, o restante do café, na minha opinião, é limitado. Também achei o estacionamento do hotel caro, ...

Prós: Very clean and comfortable. The staff especially 'Q' the young man at the front desk was very accommodating. Our stay was very pleasant.

Prós: Everything from welcome upon arrival to helpful information

Prós: Great location near downtown, with excellent facilities

Contras: Parking is overpriced, staff were not welcoming, breakfast is poor

Prós: The staff was so great! Every staff member we came in contact with (front desk, shuttle driver, housekeeping and breakfast staff) was super friendly, professional and considerate of our time. I was ...

Contras: Nothing! I was happy with everything

Prós: Beautiful clean hotel. Staff are very friendly and accommodating. Great selection for breakfast. Free washer and dryer.

Contras: $15 to park even as a quest. No restaurant on site.

Contras: Wash rag was left hanging in the shower from the previous guest

Prós: The amazing in room jacuzzi!!!

Contras: Loved everything.

Prós: Location

Contras: Room was not clean especially the bathroom. Bathroom and Closet shared the same door. You could see inside bathroom while someone else was in there. No privacy!!

Prós: Roomy bathroom. Places to put things.

Contras: The plumbing is noisy.

Prós: The location was very close to the event I was attending. Very easy to check in.

Contras: Very minor issue, the TV remote did not work. I called the front desk and a the maintenance staff replaced the batteries. Also try to avoid rooms near occupants with the whirlpool in the room. Filling...

Prós: The room was very comfortable and the bedding was the best ever!!! Didn't like the parking fees, overall a great place to stay

Contras: The parking garage. The pool was cold

Prós: The location was super convenient.

Contras: I wish I had known about parking costs, but it wasn't that bad.

Prós: The cleanliness and validity of the website portraying the hotel. The staff was also friendly & made accommodations for my wife & I-as I was staying post-surgery.

Contras: No

Prós: Lou, our female representative...greeted us with a smile and friendly demeanor...all questions answered & very helpful...good eats at Beef 'N Bottle Steakhouse & Tryon House Restaurant for...

Contras: I have no complaints.

Prós: Comfortable room near the airport at a great price. The check-in and check-out was convenient.

Prós: I thought that the property was very up to date and thoroughly accommodating. I really loved that the location wasn't busy at all.

Contras: No one came to clean our room after the first night. There may have been a communication error between myself and the housekeeping staff person.

Prós: Staff were pleasant and check-in was easy. The public areas were very clean, and the rooms were also nice and clean. Exceeded expectations.

Prós: Friendly, courteous, efficient staff. Meals delivered to room from outside restaurants no delay. Airport shuttle was very convenient.

Contras: Room was comfortable enough but not super comfortable

Contras: We asked for a rollaway for our 4 year old but upon arrival at midnight after 24 hours of travel were told none could be provided. So we had to stuff 3 kids in a bed.

Prós: Located near a lot of restaurants and gas stations (about 2 miles from them)

Contras: I checking smoking and was never told I would be charge for smoking in the room. But I clearly ask for a smoking room. But was never told I couldn't .

Prós: This was an amazing room! The bed was super comfortable, large TV and large desk for working, very clean and great amenities!

Prós: Food was 2nd rate and not what I would have expected at this location and was unable to order any variation of food if you have a special diet forget it ...just cheap and not what I would have ...

Contras: parking and food were disappointing and room was warm and we were warm and the bed was worn out very poor and no sheets for sleeper sofa / towels inadequate.

Prós: The staff were very nice and helpful and the overall cleanliness was untouchable overall great experience!!

Prós: Clean

Contras: No

Prós: We were unable to have breakfast. We came down from our room at 9:15. There was nothing there.

Contras: Having breakfast extended to a later time

Prós: I love the convenient location to the city. I also love the extra pillows. The swimming pool was relaxing on a hot day.

Prós: The bed and pillows were great. The evening appetizers and beer and wine were great after a day of driving. The breakfast had a variety and had enough food.

Contras: Weren't told about the Wi-Fi, the password etc upon check-in. We also didn't bother phoning to ask either.

Prós: Bed was comfortable.

Contras: The bathroom had a musty spell and it had not been swept good.

Prós: Bed was amazing!!!!! So comfortable

Contras: Update the website, was told there was a hot tub in the gym and also a restaurant in the hotel.

Prós: The hotel was clean and beds were comfortable. Plenty of space in the rooms. The staff was helpful and suggested an excellent place to dine that night.

Prós: Great staff...very clean facilities..easy check in..Managers reception in pm was an extra unexpected surprise..kept us out of the car after a long day.

Contras: N/A

Prós: Breakfast was excellent. Our stay was very comfortable. We had a suite. Very comfortable. We slept like babies.

Contras: N/A

Prós: The room had very comfortable beds. The breakfast was very well presented with a wonderful selection for an included continental type of breakfast. Even hot oatmeal with brown sugar and golden raisins...

Prós: Everything the clearness the people the area

Prós: We stayed here last minute due to being stuck at the airport for weather issues. The front desk staff was friendly and helpful. They even brought us a pack n play for our baby to sleep in. The bed was very comfortable. Room was clean. Breakfast was good.

Prós: Comfortable room, plenty of space and pillows. Lots of options at breakfast. A very nice hotel.

Prós: What I liked about the hotel was the staff was excellent.

Contras: There was nothing I disliked about the hotel everything was excellent.

Prós: The bed slept well.

Contras: There was a thickness of Prejudice in the hotel. We also had problems with maids going thru our things ! The carpet was dirty. The food was't very hot. Requesting for a clean bed make-up was ...

Prós: Secluded quiet and friendly staff

Contras: Small pool no view

Prós: Came in late left early but my trip was great

Prós: The overall vibe of the hotel was relaxed. It is off the road a bit and in a pretty area. The room was spacious and the pool was nice. Also was conveniently located near the airport and Renaissance Park.

Contras: Not sure the front desk people who doubled as the Starbucks stand baristas had much coffee-making experience, but that was only a minor inconvenience.

Prós: Location location location

Contras: I can't think of anything.

Prós: The checkin staff were friendly. The breakfast opened early for us folks heading to the airport early. Nice! The food was great! Wish I could have stayed longer. The room was clean and comfortable and...

Prós: My family and I loved everything about this hotel! The quality of the food, beds, facilities and the friendly staff was excellent for the price we paid. We will definitely stay here again!

Prós: Breakfast was amazing!!! The room and beds were comfortable. Staff was so helpful and nice.

Prós: Rooms where old looking. Room set up was odd. Hotel was nothing special. I expected more from a Marriott.

Contras: Room, hotel, pool was old and dirty.

Prós: The location and rooms were very nice.

Contras: The front desk staff was great,but the house keeping was not. There were dirty sheets on the sofa bed that needed to be replaced. The next morning, the day we were checking out, a house keeper came into or room at 9:00 and woke my sons and was very rude.

Prós: The staff was amazing! Very friendly and helpful. The breakfast that was provided each morning was delicious and staff even had coffee ready at 3 am. Shuttle drivers were great to talk to even though ...

Contras: I have no complaints

Prós: The gym was the best hotel gym I've ever seen! Wish I could have stayed longer to work out more!! Great, central location. Very helpful staff.

Contras: Never fun paying for parking, but the valet service was quick and friendly.

Prós: Employees were nice. The beds and bathroom mirror.

Contras: Didn't serve complimentary breakfast. My account was charged $250 for incidentals upon arrival although charges had already been paid in full.

Prós: Location to the Blumenthal Theatre

Contras: Didn't like the check in. There was no line to take people in sequence. There were three tables to check in and if you were at the wrong table (like we were) other tables were checking in people that arrived after us because of a problem in front of us

Prós: Bed

Contras: No microwave

Prós: The location was perfect. Loved the updates hotel. It was more than I expected! The room was awesome. The bed, pillows were extremely comfortable too.

Contras: N/A

Prós: Everything

Contras: It won't no microwave or free Wi-Fi

Prós: This hotel is in a great location in the heart of downtown Charlotte. There are lots of things to do and see within walking distance of the hotel. We found lots of great restaurants nearby. The staff was friendly and eager to help us.

Contras: We found the lobby to be rather loud. I personally find the modern design a little cold. But that's just my personal preference. We had a problem with noisy guests late at night, but the staff helped us with that very promptly.

Prós: Bedding was wonderful and comfortable.

Contras: Need room freshner. Odor was not fresh smelling.

Prós: The overall experience of this hotel was absolutely perfect. The rooms are very clean and super comfortable. For the size of the hotel, the rooms are very sound proof allowing you to sleep undisturbed all hours of the day. Highly recommended.

Contras: Parking other than valet.

Prós: Within walking distance of everything we needed. Staff was very friendly and knowledgeable.

Contras: Cost of valet parking, but pretty typical.

Prós: Modern, cleanliness, location

Prós: Modern decor was beautiful

Prós: Convenience to conference center, good breakfast, midday lemonnade, tea, coffee cookies great!! Great view! Phenomenal customer service at front desk, early check in without an additional charge!!

Contras: Hotel dated, mildew in bathroom, valet person not available when called or outside at site, but able to retrieve vehicle through front desk

Prós: It was close to my conference. It was also clean

Contras: The rate was a little expensive

Prós: Great location

Contras: Parking was too expensive

Prós: The breakfast was delicious and the morning staff were wonderful, and incredibly helpful and caring. The parking attendant was very considerate and help us navigate the tricky parking structure.

Contras: The night shift manager should have stayed in bed and not come in. She was ridiculously s-l-o-w and devoid of any enthusiasm in performing the tasks necessary for me to check in; she clearly hated her...

Prós: The bed was extremely comfy, the view I had was wonderful, and the staff(all) was very polite.

Contras: The pay parking and the way to enter the building was a little on the weird side.

Prós: Spa in the room.

Contras: When I booked my ticket in booking.com it said it came with breakfast included. When I checked out the staff member told me I was charged and she was unaware even after I showed my booking ...

Prós: Jacuzzi in the room!

Contras: Paying $15 a day for parking.

Contras: Bar could have been open later some kind of complimentary breakfast would be nice Love the Shuttle

Prós: The hotel location was perfect. Right off the interstate, and also near everything down town. The hotel has a shuttle that will take you anywhere under 3 miles for free and pick you up. That saved us ...

Prós: Exceptional value for money

Prós: The pool and Jacuzzi were open 24 hours.

Contras: Only that breakfast wasn't included.

Prós: Everything was OK to good, nothing was great. A fair price for a fair hotey

Prós: The bed was extremely comfortable and the staff was extra helpful and friendly.

Contras: I'm not a fan of the 'blow-type' air conditioners in hotel rooms. They are noisy and the direct air blowing is unpleasant.

Prós: Everything! We had a queen 2 bed suite! Beds were like memory foam with at least 4 pillows for each bed! Each bed had like a platform then the mattress! Most comfortable sleep I've had away ...

Prós: The staff was very helpful and nice, the breakfast was good.

Contras: There were a bunch of people hanging out in chairs near the front entrance if the hotel every night and they were very loud. The mattress lacked firmness and I got s sore back from sleeping in it. ...

Contras: Breakfast Was Not Free :(

Prós: Very comfortable and clean rooms

Contras: Smoking area right outside the lobby smelled

Prós: Extremely friendly and helpful staff. It felt genuine and I really appreciate that.

Contras: The lighting in the room was a little dim but not enough to complain about it

Contras: I called to see if I could cancel my reservation... 8 days prior due to an illness. The person answering phone was rude and snarky.

Prós: Location was nice and convenient.

Contras: Towels were dirty, unwashed and folded to be used. Breakfast was cold

Prós: I really love this hotel. It's in a great area for shopping and eating. The hotel is very clean with great breakfast and an amazing staff. I would recommend this hotel to anyone. Very convenient to interstate 85 as well. It's a win all the way.

Contras: No

Prós: The room was awesome

Contras: Liked everything

Prós: Close to the University of North Carolina at Charlotte. Originally our room for my wife and I was two double beds, but the manager upgraded us to a room with a king sized bed.

Prós: The atmosphere and the décor of the hotel, was more than I expected. I plan on staying here again...!

Contras: There was nothing...

Prós: The new decor was very attractive, rooms spacious, lovely staff and fantastic ambiance. The outside patio was quite relaxing as well.

Contras: There was nothing encountered in which I didn't like.

Prós: Amazing room- worked perfectly for our family.

Contras: No free breakfast

Prós: Quiet and Comfortable.No carpet on room floor.

Contras: No

Prós: The room was very updated and modern. The television was extra large and mounted on the wall, so we had extra room in front with no dresser.

Contras: The pool was out of order and had been for a while. That was minor, but it did disappoint me granddaughter.

Prós: Staff was really friendly. The room was impeccable. Despite the fact that I could hear kids screaming when I walked down the hallway, I could not hear it in my room. This is unusual as hotel walls are typically thin. Complimentary breakfast was excellent

Contras: Hotels are a bit slow, but I can live with that.

Contras: Our room was not cleaned and the bed was not made during our visit. I was in town for surgery and the fact that housekeeping did not show up was upsetting.

Prós: Everything. The staff and customer service. The details put into the customer service and hotel room were the very best. I seek out this hotel to stay at when I'm in Charlotte.

Contras: I wish there was free internet in the rooms but that's a broader hotel issue not just for this particular location.

Prós: great staff, nice modern room, welcoming lobby , free parking

Contras: its a bit further from southpark mall then I originally thought but still in nice great area, pool was average at best

Prós: Room was very comfortable and quiet. Restaurant had good food choices. Front desk staff was excellent. Friendly and helpful

Prós: Newly remodeled rooms are very nice.

Contras: All good

Contras: No free WiFi. Coffee in lobby was strong enough to eat the bottom of the cup

Prós: Breakfast was included. Egg white frittata and potatoes were awesome

Prós: Right in the middle of the city just a block away from the epicentre. Staff was really nice and the rooms were clean and comfortable. Diagonally from the Hilton where we stayed on a prior trip and ...

Contras: Parking garage has limited space due

Prós: The location of the hotel is really good.

Contras: Pool was need some improvement.

Prós: The room was clean and the check in process was great!

Contras: The shower drain was clogged so that water was standing in the shower.

Prós: The room was super comfy, the bed was to die for lol The staff was beyond nice. The parking was great a little expensive but worth it. The location was fabulous and extra safe, it was located right ...

Contras: The parking fee was a little too expensive

Prós: the room was very nice, nice view of the pool

Contras: The room was smaller than pictured

Prós: Everything about

Contras: Nothing i didn't like

Prós: Everything was excellent will be coming back!

Contras: Never had a issue.

Prós: Location, convenient. Parking was easy. Staff friendly Food choices and delivery options were nice to have in case needed.

Contras: Everything was to my satisfaction, honestly after sitting here thinking about it cant think of what i didnt like

Prós: I love that it was walking distance to many epic center and other food places. The decor and comfort of the room was excellent. Felt very secure because you must scan the room key to get in the ...

Contras: Had one issue where housekeeper knock on the door 8:30 in the morning to want to clean the room.

Prós: There was a lot of construction at the facility which made it hard to travel on foot. The staff was very nice. And the bed was very comfortable.

Contras: The ice machine was too far from room

Prós: Style of the room

Contras: The elevator was so confusing. Its enerty is confusing as well. When you go in you think the floors directory over the entry level is the hotel. Not so! Its offices I between the entry level then the hotel begins on the 10th floor. Weired!

Prós: I arrived late and the valet was not available so I had to park in the parking garage.

Contras: Coffee & room service did not begin service until 6:30 ( too late )

Prós: The shower was excellent and the view was spectacular...i did not want to get out of the bed it felt so good.

Contras: Maybe send out discounts for a weekend

Prós: Everything was exceptionally Good

Contras: Valet parking was full even though I entered special request because I was arriving late and didn't want to park on the street.

Prós: Great location

Contras: Not much to do. Minus the town of Charlotte

Prós: I enjoyed the complimentary breakfast

Prós: Television and bar area

Contras: Found dirt on a pillow

Prós: The room was very clean.

Contras: I feel that I should have been told in advance that the pool is not available to children under 16 on weekdays. I was traveling with an 11 year old who planned to swim. This policy is not stated in ...

Prós: Location is excellent ...we were traveling by motorcycle...restaurants are within walking distance and downtown. Our view was City View ...we could see the large Clock & Waterfalls on property

Contras: Parking ...charge of $18 for our motorcycle...this property does not own the Parking Garage...it is owned by One Wells Fargo Center...needs to discount cycle parking...

Prós: I loved how close this hotel was to everything downtown. We parked the car and enjoyed the city.

Contras: The front desk staff  was not willing to help us with our changes to our reservations as we booked and expected to stay in a one queen/king bed room but were forced to stay in a two double bed room which is not what we booked.

Prós: Comfy beds

Contras: Checked in after midnight could not extend our checkout more than an hr

Prós: The breakfast was great and the indoor/outdoor pool was excellent.

Contras: The shuttle bus service is not dependable nor guaranteed. We had a group of 13 to include 3 elderly 70+, 1 infant, 2 toddlers and 1 child. We took the shuttle at 8 p.m. to a nearby restaurant. We ...

Contras: Checking in was a 20 minute process due to a long line of guests and usually only one person working the front desk!

Prós: Very good Oatmeal, and very pleasant personnel

Contras: I could not find any thing that could be done better

Contras: The girls at the check in counter were not nice. That's all i can say because the stay was great .

Prós: The pool, bar, and see service

Contras: The service was very good, they answered all of my questions. And the room was so cosy.

Prós: The property was very nice.

Contras: There wasn't anything that I didn't like.

Prós: Cleanliness of hotel and the nice decor

Contras: Some type of free breakfast

Prós: Staff really nice and helpful.

Contras: Might want more front desk staff Friday through Sunday. The ladies were checking us in as fast as the could. But it only took one guest not having the proper information to cause check in to be slow.

Prós: Friendly staff.

Contras: Elevator issues during our stay.

Prós: Cleanliness

Contras: No breakfast included

Contras: The rooms didn't came with microwaves, you had to request them. Which was still fine with me.

Prós: The buffet was delicious and he drinks at the bar the night before pool side were excellent .

Contras: Room and beds were super small. It was very Dusty. Didn't like not having trash bags in the room.

Contras: Felt the breakfast buffet was overpriced.

Contras: The customer service after leaving the hotel was poor. I have a pending issues for charges that were unauthorized and incorrect that has not been resolved after two weeks.

Prós: Awesome Hotel and great location.

Prós: The location

Contras: Hotel felt dark. Not well lit.

Prós: smell. drink. room service

Prós: Beautiful central atrium with fountain. Courtyard is charming with a large, decorated tree and a round fountain. Quick walk or drive to many local restaurants. Bill and fitness areas were great. Parking nearby.

Contras: Room internet is an additional charge.

Prós: Location was great; staff was friendly and Conveninet to things we wanted to do.

Contras: Breakfast buffet was way overpriced for what was served.

Prós: The staff was very welcoming and attentive

Contras: Nothing we saw

Contras: Beds were lumpy and not comfortable because they were sinking in the middle. The second time I checked in after a few days away, they gave me the most horrible room. the beds were sinking in the ...

Prós: It smelled good.

Contras: Nope

Prós: Location

Contras: They try to make everyone valet. Huge parking lot roped off and no cars in the parking places and it's valet only and wanted me to valet just to come by the room for a few minutes