The room was presented beautifully, and maintained during our stay. Staff were very helpful and friendly
the location to the city was peaceful ,clean the buffet was great the staff very pleasant and parking facilities I would like a better in room fridge although the ice bucket was great
friendliness, comfort,location price
We really loved everything until our problem at the checkout. We had requested a car to the airport to be scheduled. We stopped at the luggage arrival desk the day before. It was written down but i think no one ever called the car service. There were 4 of us with large luggage so my son had to run down the ramp into the street to flag down 2 taxis..... The international terminal airport was VERY busy and we came close to arriving too late for our flight
The location is perfect. We did not have access to the upper terrace with a view.
The concierge was excellent. Gym is small
The room was spotless and cleaners did a good job every day. All staff went "the extra bit" to make you welcome and were very helpful. Especially when my wife became ill and had to leave. My car was parked for 6 days and received a ding in the door which I didn't find untill I returned home.
Room comfit and cleanliness. Proximity to tourist sights and transport.
the location is amazing. overall a great experience and would recommend it to friends and family! the bedrooms are beautiful the bathrooms could be bigger and more modern otherwise it was amazing.
Everything, especially the concierge service. I think the hotel should make wifi more easily available.
The quality of the staff in the foyer lunch?coffee area. The room smelt a little of smoke. The ice was delivered to the room when we were out for the evening and had melted by the time we had returned - and wanted to use it.
Beautiful ambiance in historical building, great food and particulrly enjoyed breakfast.
A Localizacao do hotel era optima, mesmo no centro da cidade, perto dos pontos mais importantes! Os quartos sao um pouco pequenos!
Próximo de todas as principais atrações.
Localização, relação qualidade/preço
The hotel is a a great facility and in the middle of downtown Prices in all of Sydyn are extremely high. Parking was outrageous
The location is great. The hotel is close to everything from shops, supermarket, office, parks, restaurants. The room is spacious and the bed was very comfy. Two towels of 4 were badly washed. They still have some stain in them. Breakfast could use more variety for the price they are charging. Some staffs at the conscious were not friendly.
I loved everything from the location of the hotel to the luxurious rooms and the beautiful architecture! The service was excellent! Nothing.
wifi location and bed disabled bathroom
Modern look, location, free wifi Poor food choices, no lounge, no outside calling, very small rooms, no room service, less than attentive staff, windows don't open. You may want to ask for a room that does not look out on the atrium. Guests in those rooms have to keep their room-darkening shades down or everyone getting off the elevator will look across at them lying on their bed.
Convenience to Sydney CBD makes it ideal for national & international tourists and business people. Kitchen and Laundry facilities were a bonus.
Easy access & central city location. A good clean property & I liked the fact it is a small sized, boutique property.The one bedroom apartment was just perfect for business & well sized in the overall layout. Would definately recommend & use again
The self contained apartments were fantastic. Very comfortable, large and well appointed. Has everything that you will need including own mini laundry (in what looks like a linen cupboard). They appear to be very new. Everything was spotless including furniture, fixtures, carpet etc. Very secure with swipe cards to get in and out. We are always wary about booking sight unseen - but this was lovely There are no views.The hotel is in a little alley - so no foyer or anything. Not very well signed for new guests. Everything is secured by swipe cards and pin numbers so getting into the hotel for the first time to check in isn't laid out in front of you.
Staff were very helpful & location was excellent The hotel never got my booking from booking.com which was a little stressful but they managed to find me a room. On the upside the staff fixed the problem quite quickly.
We stayed 9 days at Medina Martin Place and we absolutely loved it. We had the best sleep, the bed was the most comfortable we have ever slept on and the blanket was super yummy too. The location is perfect for CBD or exploring the city. The apartment had all possible facilities we needed. Staff was very friendly and accommodating, Warren and Mimi in particular. Highly recommended. Cleaning is up for some improvement. Garbage and towels were taken care of on a daily/ when required basis, but the carpeted floor was quite filthy at the end of our 9 day stay and glass surfaces of furniture were pretty dirty too. Also, our CD player was so old (or substandard?), it couldn't play even brand new CDs.
Fully fitted kitchen and washign facilities make it the easiest way to manage yourself in such a busy city. An excellent stop with an ideal location for the centre as well as metro and bus routes
The studio was very confortable and big. The location in the city heart Specific location: Husking pl is a very ugly little street.
It's central City location and the helpfulness of the staff
A localização do hotel é excelente e os quartos são confortáveis, com os condições/utensílios para se tomar o pequeno almoço no quarto e depois sair à descoberta da cidade. O preço da internet wireless. O fraca qualidade restaurante e seu atendimento, anexo ao hotel. que serve o Clube de jogo que funciona nos primeiros pisos do edifício onde situa o hotel.
Use of laundry room for free. The free wifi promised in our room did not work. There were cockroaches on the 3rd floor. The staff were unfriendly. The air conditioning could not be controlled in our room. The bed was extremely hard.
the location was perfect for my visit to Sydney I found the bed too hard for my liking
The staff were very friendly. The walls needed to be cleaned in the family suite. Under the beds were dirty. No lock on the bathroom door. The beds are by far the most uncomfortable/hard that we have ever slept on. There was also no mention that there was no lift until after I had paid. This was a problem as the lady I was with could not manage the 4 flights of stairs. It was also very very noisy internally. No city noise just internal.
Central location, all main tourist attractions on walking distance The site suggests for the family room to be a suite with kitchen. The kitchen however is shared with other hotel guests, the kitchen however was kept clean and had facilities to store private goods. The master bedroom is very small with hardly storage space for bags. The second bedroom actually has more space. The family room is located on the fourth floor and no elevator is present.. The room however has modern sanitary facilities, good beds, is clean and quiet, even in the centre of town. All in all we liked the stay and can recommned the hotel.
The help from receptionist -- value for money --position /location of Hotel -- overall comfort and rest. lack of assistance upon reaching the Hotel -- ( one receptionist ) -- better information regarding Hotel facilities / position and appearance of the frontage.
The location only We were disappointed as we thought we would have had a view as per the pictures on the website of the hotel rooms but all we had was a brick wall hidden behind a curtain.It was very noisy.
Easy central location and walking distance to the train.Loved having the shared kitchen facility with adjacent lounge. We didn't like the large frosted window and not being able to see outside or have any sun. However, in saying that we understand why it was frosted.
Excellent location - central for Opera House, The Bridge & Darling Harbour - all within easy walking distance. Kitchen facilities (shared) were excellent and very clean. No lift!!! The family rooms are on the 4th floor (that's the 3rd floor for uk vistors :o) and as we were halfway through a 6 week holiday we had lots of cases & bags. However, tiny Erika on the desk carried one of the heavier bags up for us without us asking. (Thanks). The bathroom in the family suite is a glass walled section (partially frosted!) of the double-bed room, so unless you are a very open family, it can be embarrassing!!
It was convenient to the circular quay and The Rocks area. The bed was hard as a rock. It felt like we were sleeping on a box spring. There was free wifi in the hotel but it was extremely hard to get service.
I liked the fact that we were so central to everything and one of your staff members was extremely friendly which made it a pleasant stay The bathroom was tiny and I hated the stairs