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The spacious room, decor and location. On check-in, the pool of water on the bathroom floor (not just a splash from the shower), the dry towel on the floor behind the bathroom bin (which had not been used to mop up the water but seemed to have been thrown there) and the bin at an angle in the middle of the bathroom. It looked like housekeeping had left in a hurry without finishing the room. I called reception and they were up in a flash with a mop. This was probably just a once-off but makes you wonder. Re the 2 questions below, my answer is neither yes, nor no and I haven't read the guest reviews. I have stayed there before and found it conveniently located and with attractive decor. Shame the restaurant was closed on the days I stayed there.
hotel was well placed for shopping, restaurants, and sight seeing.
The TV does not pick all the new free to air digital channels eg it receives Go but not 72 and One. I would also like to see the room service menu a bit broader than Italian and Indian.
The rooms were lovely and very comfortable and the location was fabulous Internet access is very expensive and there is no breakfast in the hotel
Great value good service nice location friendly staff , great nightlife and resturants Unfortunate that you have to pay for internet service, I believe it should be included in the price of the room. Not a big deal though.
Very clean and beds were very comfortable. Wide screen TV was great. I did not like the $100.oo being taken out of my c.card account and being told it could take up to 5 days to be put back in! Parking charge of $35 per day was also a bit rich. Could have had an information booklet containing information about the general area & surrounds in the room. Charge for in room films were too high.
The uniqueness of the hotel decration
The staff was excellent. The location of the hotel isn't in the best place. It is not something that would keep me from staying there again.
Small, personal hotel with cleanly designed rooms that work well but are becoming frayed around edges. Lack of wi-fi in room. Low light available on otherwise well designed workspace. I think a desk light was missing.
friendly ,helpful staff, spacious room;ideal location, value for money, we'll be back again
Friendliness, helpfulness and flexibility of the stay our room had no windows
wonderful hotel, run by a lovely couple and their staff. nothing was too much trouble for them, they helped plan trips, gave recommendations on places to eat and were extremely attentive, they made your holiday as relaxing as they could I would recomment Simpsons Hotel to anyone no
This boutique hotel is located in a restored house built in 1892. Staff were welcoming and friendly, and the hotel has amazing character and charm. Our room on the first floor had a private outdoor sitting area where we enjoyed a complimentary glass of Port and sherry provided when we arrived. The room was charming and clean, the bed comfortable, and the full breakfast provided was delicious. We would definitely stay here again, and have recommended it to our friends and family.
Beautiful old historic home turned B and B. Good service, good food, great room. Loved it.
The owners took personal interest in the clients. The room was ready ahead of time and their information with maps and brochures was excellent. They offered free wi-fi which was also a big help with airline reservations and e-mail home to the US! Thank you
Charming building conveniently placed with very attentive staff Parking difficult
The owners and staff are all extremely helpful. The house is beautiful and in a wonderful location - far enough from the city center to have a great neighborhood feel, but close enough to make all touring quite easy. Although I think they view themselves as a luxury B&B, it is time for a bit of an update. In particular, the bathroom could use a remodel.
Ree, the "innkeeper," offered every bit of support that we could have asked for on our 1st visit to Sydney...the neighborhood is pretty and hip and offers some great eateries, particularly, Fratelli Fresh. We enjoyed our stay very much. Some people might call the decor "elegant," but I call it "fusty;" the public rooms are creaky and Gothic in an unappealing way. However, everything worked...no issues with maintenance. Weirdly, I was unhappy to be awakened at 6 AM by a local bunch of squawking cockatoos...who knew? I would have liked to sleep until 8.
The walk trough the botanical garden closed by. And the help from Keith to find all the nice corners and spots in Sidney. Some rooms are very dark.
the staff were very friendly, and took a genuine interest to your stay, the building was superb and the rooms were very well kept
The whole experience was totally fantastic - beautiful place to stay in every aspect. The towels weren't as big as I'd like!
Ser próximo de estação de trêm. Melhorar o serviço d quarto, porque não foi realizada em nenhum dos 8 dias de minha estadia.
A localização e a acessibilidade. A limpeza e arrumação que, em 5 dias, foi efectuada uma só vez.
Gostei muito do atendimento e dos serviços que o hotel oferece.
Close to city/trains Although breakfast was supposed to be included it wasn't provided. Rooms were very small. We were also at the top (on the 4th floor), with no lifts.
The location. The hotel was run down and needs renovation. However, we knew this when booking so there were no unpleasant surprises.
easy place to get to and from Room very,very small.Even the fridge door would not open as bed was in the way.Bathroom was on another level,kitchen very small and was supposed to have breakfast supplied there but could not find it.
Location is about the only positive. The room was tiny, smelled, in desperate need of a paint. Extremely noisy. Bathroom wasn't even on my floor. Housekeeping knocking on the door @7.30am on a Sunday morning.
Friendly accommodating staff
The location is good, near the train station. Toilet/shower rooms shared , have to walk down the hallway - Inconvenient if travelling with small children. I would recommend this hotel for young travellers, but not to those travelling with children / elderly people.
very good value for a budget hotel, helpful staff, free WIFI, reasonably quiet and clean and very well situated - easy to get into town and to the airport. room rather small for two people and a terrace to sit outside would have been nice
Location location location Needed Paint
Nothing --- very disappointing, this hotel should be advertised on your site as a backpackers everything, I have used your site for lots of bookings and this is the first dud I have encountered
Location There is no security guard or receptionists after 9.30 pm. It was very unsafe in the building
cheap and close to where we wanted to stay toilets and shower area was unclean. Condoms left in showers!!!!
Good location Poor Wi-Fi that by definition disconnects after 3 minutes, Mugs and cups require 1$ deposit. The stuff is not friendly
i really enjoyed myself while i was there that i couldent stay longer
No air con
The staff was wonderful and very helpful. They were always very eager to dispense great advice, book anything we'd need, and were generally great. I was surprised to see that, although the clientele was young, there really wasnt' noise after a certain hour - they were serious about making sure people in the neighborhood and hostel will be able to get some sleep. I would definitely recommend staying there, it's a great and quiet location. I dont' really think the price justified the room we got.
Very close to Kings Cross Not very helpful staff
The hotell staff was very friendly and helpful. The hotel was full of young people creating a great juyful atmosphere.
Convenient location My single room booked over Internet the previous day did not exist when I arrived. You must fix this!
Free shuttle bus from airport (if you book 2 or more night ;) ) Really clean room and bathroom. A lot of rental car company not too far from hotel.