Quer guardar como a sua moeda permanente, ou apenas nesta visita?
Localizacao e modernidade Tamanho do quarto
A equipe foi atenciosa e amigável. A piscina estava bem conservada. É uma localização muito conveniente para compras e comida. Nada
localizaçao e atendimento dos funcionários.
excelente hotel, com atendimento especial do sr leonardo, gerente do cafe/do breakfeast, brasileiro que trabalha no hotel
A localização, não é muito caro para um 5 estrelas, bom restaurante e buffet de café da manhã. Achei os lençóis muito pesados, custei para ficar confortável.
A equipe da recepção nos enviou uma garrafa de champanhe para o quarto, pois estávamos celebrando a nossa lua de mel. Eles também incluíram um cartão muito simpático e personalizado!
qualidade do serviço, localização excelente, vista da Ópera de Sydney quarto pequeno, internet cara, breakfast caro
a localização do hotel é excelente muito proximo as lojas e atraçoes turisticas. os atendentes sao otimos e muito atenciosos,
Localização, serviço e comodidades foram ótimos. A equipe foi muito acolhedora. A fachada poderia ter uma atualização mas o interior é muito agradável.
Localização ideal para quem deseja visitar locais e restaurantes de Sydney. Equipe atenciosa.
Beautiful ambiance in historical building, great food and particulrly enjoyed breakfast.
The location is perfect. We did not have access to the upper terrace with a view.
Room comfit and cleanliness. Proximity to tourist sights and transport.
The quality of the staff in the foyer lunch?coffee area. The room smelt a little of smoke. The ice was delivered to the room when we were out for the evening and had melted by the time we had returned - and wanted to use it.
The room was spotless and cleaners did a good job every day. All staff went "the extra bit" to make you welcome and were very helpful. Especially when my wife became ill and had to leave. My car was parked for 6 days and received a ding in the door which I didn't find untill I returned home.
friendliness, comfort,location price
the location to the city was peaceful ,clean the buffet was great the staff very pleasant and parking facilities I would like a better in room fridge although the ice bucket was great
the location is amazing. overall a great experience and would recommend it to friends and family! the bedrooms are beautiful the bathrooms could be bigger and more modern otherwise it was amazing.
The room was presented beautifully, and maintained during our stay. Staff were very helpful and friendly
The location is excellent for sight seeing and shopping. Long lines at the front desk in the mornings for checking out. Most guests seem to have issue with their bills.
A localização do Hotel é muito boa, perto da estação de comboios que dá acesso ao Aeroporto e no centro da cidade. Embora a reserva fosse muito clara em relação ao tipo de quarto (Opera View), os funcionários da recepção queriam dar-me um quarto inferior (Harbour View) dizendo ainda que estavam a fazer um upgrade em relação ao que eu tinha marcado que segundo eles diziam era um City View. Foi necessário mostrar o documento da reserva do Booking que tinha em meu poder para confirmar que tinha feito a reserva dum quarto Opera View.
A Localizacao do hotel era optima, mesmo no centro da cidade, perto dos pontos mais importantes! Os quartos sao um pouco pequenos!
Localização, relação qualidade/preço
Próximo de todas as principais atrações.
The location is great. The hotel is close to everything from shops, supermarket, office, parks, restaurants. The room is spacious and the bed was very comfy. Two towels of 4 were badly washed. They still have some stain in them. Breakfast could use more variety for the price they are charging. Some staffs at the conscious were not friendly.
The hotel is a a great facility and in the middle of downtown Prices in all of Sydyn are extremely high. Parking was outrageous
I loved everything from the location of the hotel to the luxurious rooms and the beautiful architecture! The service was excellent! Nothing.
The building is beautiful!!! Arranging a 12pm checkout to only be called at 1120am and asked what time we were leaving?!
I liked the spacious, comfortable room size, the cozy atmosphere, the location of the hotel which makes it easy to explore Sydney's most famous attractions and the helpful and fast service at the reception/concierge desk. The service during breakfast was a bit slow, e.g getting coffee, refilling the buffet took very long.
Large, well appointed rooms and bathrooms. Excellent staff, very responsive to your needs. Beautiful facility that was a comfort to return to after spending the day seeing the sights around Sydney. This hotel is in a perfect location, close to the opera house and ferries yet far enough away to be in a tranquil setting, across the street from the park. If we ever return to Sydney we wouldn't consider staying any place else. There was nothing not to like!
The hotel is ideally situated for visiting tourist attractions such as Circular Quay, the Rocks, the Bridge and the Opera House. Across the road from the hotel are the Botanical Gardens. This is a 5 star hotel and the interior and service reflects this, I did not eat at the hotel so am not sure whether meals are value for money, there are many restaurants and cafes close at hand to suit most budgets. The rooms are very spacious and well equipped, tea and coffee and fresh milk were replaced each day at no extra charge. Overall a very enjoyable stay. The only critisicism I had was that like most hotels the beds were rather hard.
We thought it was terrific, great location, loved The Bar and staff We had issues with the staff cleaning our room who missed things and cosnsistently forgot to leave thinks lioke breakfast menus
All the staff were very professional and helpful. I had overpacked so needed to send home some items. They found a suitable box for me straight away (within 15 mintues) and brought it up to my room. They were also efficient in organising transport.
Excellent location, staff and facilities. None
the friendliness of the staff
Sumptous, extremely helpful and friendly staff, fabulous location, great food, relaxing bar, everyone so kind and genuine, comfortable bed Yes - did not like leaving!
Wonderful room Nothing
I liked the central location of the hotel and the staff were friendly and warm. I found it rather surprising that internet was not complimentary as it is a 5-star hotel. The last time I visited Sydney I stayed at Raddison's which I believe is a 4-star hotel and found the stay there on par with Sofitel, a 5-star hotel.
Rooms were very nice as were they lobby and bar You need better wifi access and it should be considered a basic service that you provide
This hotel was comfortable and elegant. Staying over new years they gave us free champagne. However parking was overpriced for what we paid for the hotel.
There were loud noises in the morning from the room above and when I called the front desk on multiple occasions I couldn't get an answer, then received a rude explanation that it would be investigated but the noise contributed. After a $2,000 stay, I left a file and was charged to have it mailed to me. I wouldn't recommend the hotel for ease of stay, but it is clean.
Bed was comfortable. A/C in good working order. Nice size bathroom. Appreciated the toiletries, the fridge, the safe. Excellent lighting both in room and bathroom. It was a bit disconcerting to find hairs in the tub after the room was cleaned.. The desk chair could use refurbishing.
The location, the luxurious setting, drinks at the lounge and the most comfortable bed ever - what's not to like?!
things were acceptable for what i needed, there was nothing there that made me happy i stayed there rather than some place else. for a "5 star" hotel it was missing quite a bit. no spa, no pool, restuarants were really just bars with some tables. the staff was a bit snooty. everything in the room and hotel are for sale, and pretty much makes you feel like you are sleeping in an ikea catalog.
Hotel lobby! Terrible breakfast! no restuarant in the hotel! no swimming pool!
Very friendly staff, ideal position, excellent facilities. Enjoyed stay immensly and the staff could not have been more helpful.
First class ,5 star rate but better Location on Phillip St. within easy walking distance to all attractions - shopping to sightseeing this hotel must be in the top 5 quality hotel in Sydney. No
The location was excellent. Very close to all the tourist attractions and to the cities history.Service was good.
It was close proximity for shopping and where we chose to dine. We thought the views were going to be better.
The staff were nice Room wasn't as nice as the pictures on the website! The design wasn't very welcoming or comfortable, the view wasn't nice either.
The fact it was self contained with everything you would need and came with all the things i was looking in a hotel for the weekend which other's did not offer. Did not like the bed, was too soft and often too warm with two people sleeping in the bed together.
Very nice facilities, nice location Very high charge for internet access ($25 day). There's no need for this kind of gouge at a facility like this.
Easy and friendly check in. Comfortable rooms and beds. On checking out we asked if we could leave the car in their car park for a few more hours whilst we went for brunch and shopped and this was not a problem which I was very impressed with.
I enjoyed all that was offered ,I loved the view from our suite and the design and luxury of the rooms.
The location offered a good balance between access to city centre shopping and to beaches and beyond via transport hubs
Location. Friendly Staff. Apartment design & View.
Very comfortable room, great facilities and friendly helpfull staff, great location.
I loved the extra space of having a living room to unwind in after a long day of sightseeing. The kitchen and dining table was a great option when we didn't have time for a cafe breakfast. I loved having a nespresso machine in the room with daily refills. The room was clean and modern. Service was great. The location is hard to beat. Right in the middle of tons of coffee shops, restaurants, and shopping. Darling Harbor and Chinatown are just 4-5 minute walk. Town Hall subway station is just around the corner. Two grocery stores are very close by if you want to stock up on things. The gym is great and quite extensive. There is a nice pool and sauna, although the hot tub was only like warm temperature. Overall me and my two boys ( 9 and 11) had a great time fornthe week we were in Sydney.
It was a beautiful and a lovely room and wonderful staff. I lovedmit all
The location was excellent The quality of the bed could have been better, somewhat difficult to sleep on
Location is excellent, as is the attached cafe: great coffee, freindly staff, very good value and free internet access The rooms and facilities are tired, the room smelt a little and the air con, though effective, sounded like a tractor
Centrally located, very convenient, friendly and helpful staff, great room service food, nicely renovated. The remote controls were slow and you had to make sure u didnt turn off the TV coz then it wouldnt work, which is a waste of energy. The towels were rough.
The hotel can be summed up in one word: adequate. It is a no-frill hotel with all the neccessary amenities you will need. We stayed in a standard Queen bedroom and though the room was small with no view to speak of, it was clean and tidy completed with toiletries, hairdryer, air-condition, electric kettle, a drawerful of glasses and saucers, instant tea should we want to make our own beverages and an iron & ironing board.The hotel is also located very conveniently to the shopping ammenities such as the famous QVB,TGV & Strand Arcade. We didn't have any problem finding food nearby too.The supermarket Woolworth was almost at our doorstep and there were quite a number of Italian cafes as well.I'll definitely stay there again if I visit Sydney.
Easy to find. Friendly efficient staff (I only dealt with one person). Only issue was a toilet cistern that leaked all noght making an annoying gurgle. see above - the cistern
location Shower pressure to low
Large shower Room quite small, fine for me on my own but a but tight if there were two people.
They let me check in as early as 7 a.m. Their rates for Internet access are high. However, the Paradiso Cafe next door has free Internet access. But then, the Paradiso Cafe apparently have a deal with the hotel obliging them to cut Internet access at night. As a client, one feels manipulated by such practices.
Convience to venue where seminar was held, price compared to other motels in area, Small room, shower water ran everywhere and into main room which made floor very slippery and as there where not more towels etc to place on floor.