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location is great Lobby bathroom was filthy.
Nothing Everything! We booked a king and gave us a double! Hotel was extremley loud could not sleep what so ever!!!!
The bed was comfortable and the room had a nice view. My room was close to the elevator and you could hear the people getting on and off plus the elevator operation vibrated through the walls. Also, the shower head dripped
The hotel staff was friendly and very helpful. The hotel is located in the historic district and within easy walking distance to many sights. Our room was was very comfortable and clean.
I loved the hospitality & very clean, comfortable rooms, as well as the daily breakfast & wine/cheese reception. And great location. No gym or swimming pool.
I really liked the soft beds and comfortable pillows. Breakfast was lackluster.
Everything was up to par. Comfortable room, great breakfast and good location
The staff was excellent courteous and helpful. Great location. Easy to walk to most restaurants and attractions. Parking
The room was full of character and the bed was so comfy! The location was within walking distance to the rstaurants and night life. None-we loved it!
The hotel was lovely. We are already planning a trip back later this fall and will stay longer if we can get a good rate.
Nice hotel near to everything
From entering the stunning lobby to the beautiful room, everything was wonderful! The staff was extremely welcoming and helpful. The complimentary breakfasts were served in a sunny and comfortable room, one of my favorite features of the hotel. Located at the center of the historic district, it is the perfect location to begin the historic walks and tours. And being in walking distance of many great restaurants and pubs was really fun for us. The on-site gourmet restaurant/bar provided a perfect end to the day. This was the best hotel stay we've ever experienced! It did not have a gift shop.
The breakfast in the sun room was wonderful. The staff was very nice and helpful. Also the wine and cheese in the afternoon was wonderful. Yes. When I first checked in my room down that long hallway on the 3rd floor I got a very uncomfortable feeling. After finding out that this hotel was a stop on all the tours including the ghost tours I grew even more uncomfortable. Please stop the tour buses from stopping in front of the hotel for their stop to tell about the hotel full of ghosts.
The staff was incredibly helpful and personable. The decor was beautiful and we loved our room (although I will try for room 421 next visit). The housekeeper assigned to our room did not do a great job. When we arrived our floors were not well swept and she left an empty drink cup on the night stand.
Is a nice classic hotel with history with large amount of stories, has a lot of caratehtere , nice staff, bar, restaurante and concierge, best location in town , So noisy that at 7 you are up impossible to sleep beyond that time, terrible breakfast, no minibar and the bathroom very nice but if you have not worked at the circle du soleili impossible to have a shower or climb in to the bath.
Tudo era moderno/contemporâneo e com um design único. O lobby era muito legal. O café da manhã era INCRÍVEL--- escolhemos o hotel porque estava incluso (o que é difícil de encontrar nesta área) e não decepcionou! O estacionamento custava US$ 20 por dia com o manobrista do hotel. Mas havia um estacionamento ao lado direito que custava apenas US$ 5, então estacionamos lá.
Os funcionários são excelentes. A localização também é excelente. As bebidas de cortesia (não alcoólicas) foram um bom extra. O terraço com piscina e fogueira é agradável. Eu ficaria lá novamente. O serviço de limpeza era ok mas poderia ter sido um pouco melhor. Não deixaram toalhas limpas em um dos dias em que ficamos. O centro de fitness é um pouco pequeno.
close to shopping and the river street.... lots of resturants, shops and tours avail. and within walking distance to parks squares, etc.
I liked that it was very close to the historic river district and the building was beautiful. I did not like that they did not have our reservations.
Not much at all The Room was quite small & had an unpleasant odor (musty) went & bought some air freshener this cured the problem. Unfortunately that night realized that we were under a generator of some sorts--I didn't get much sleep, what with the constant howl. Was informed that the hotel was fully booked for Halloween, we couldn't be relocated. (3) nights, hardly any sleep in a somewhat dated room that needs a refurb!! NOT impressed at all--will NEVER use Staybridge again. Even the Manager, when possible to locate staff was in my face like he wanted trouble.
The Continental Breakfast and Hospitality hour were fantastic. Also the information received from the Concierge was outstanding. The request for Non-smoking rooms was not honored; however, after being checked in non-smoking rooms were found and we were able to change.
A little crowded at breakfast; The location is out of the way; but I chose it for the price.
The breakfast was nice. It was in a great location--close to the river, many restaurants, and within walking distance to all the historic locations. They like to push the more expensive city tour $22-25 when you can get the same tour for only $10 on Oglethorp Tours. Also, parking on the street is free on the weekends, so if you can find a spot, it is better than paying $12 to be valet parked behind the hotel.
Comfortable bed with wonderful, friendly staff. We enjoyed the social reception and hot breakfast was a good value with the room: We had to stay in a strange interior room with no real window or daylight. The wifi did not work and we racked up a lot of data use on our phone since we could not connect. They allow dogs to stay at what seems like a very nice hotel. It is disruptive to hear dogs barking when you are trying to relax. Also, as someone who is highly allergic it was hard to stay in a place with pets and dander. Had I known ahead of time that they allow pets, I would have likely picked a different hotel.
Location was excellent and the room was very comfortable. they first placed us in a handicap-accessible room which is not what we reserved, but the front desk was very glad to place us in another room as we requested at the booked price. appetizers in the afternoon were excellent as was the buffet breakfast.
The hotel was very neat,I love the room,It was just a few steps from River St. I have stayed there before. No
The complimentary breakfast was very good, the atmosphere warm and helpful,and overall it was quite welcoming and pleasant. The "comforter" on the bed was made of some plastic-feeling synthetic
It was a pleasant stay. Did not get the type of room I expected. Wanted a king got a double. Not hotels fault. Rather the booking agent, Bookings.com. Vehicle was broken into and police informed us it was a regular occurance. Hotel front desk denied knowledge of that fact.
The room was very nice and clean upon arrival. The breakfast in the morning and the cocktail reception at night were nice. The beds were never made the entire 4 days of our stay and the coffee was replenished only on 1 day. We know someone had been in the room because clean towels were left everyday. Other than towels being left the maid service was non-existant.Although we did see one at the end of the hall everyday when we left our room.
Valet Smell at night from the paper mills
Renovation has improved looks Booked King room and got double, double charged room to my card, still don't have that money back
Location 2 month advance reservation, and was put in a handycap room.
Great hotel .great staff Nonr
Great location in downtown Savanah with plenty to do. I can promise you, you'll not run out of things to do here. Beach is about 20-minutes away and all other locations are with in walking distance.
The staff was very nice and helpful. Everyone was extremely nice. The hotel was under construction. It was so loud and not relaxing. Every room heard the construction. I moved to another room to another floor in hopes of getting away from the noise. It was worse where I ended up. I was woken to construction noise. The bathrooms were old, mold around the tub, water pressure terrible, toilet seemed dirty on the outside. Had I known the hotel was under construction And so out of date, I would not have chose to stay there.
The hotel was so nice. We loved the river view. Nothing. Everything was great.
Bartender was great. I believe his name was Andrew. Got into Savannah early and was able to valet car. Room was great. View of river. Front desk didn't have my reservation upon check in but was handled quickly. Waited over an hour for room service when told it would be a half hour.
This Hyatt is great...centrally located to historic Savannah, and overall stood up to Hyatt quality. awesome stay! We were very surprised and disappointed to learn they would not accept our three night stay toward our Hyatt points as a preferred customer because we book through a third-party. RIDICULOUS!!! Apparently the $825 we spent wasn't appreciated. No where on our on-line reservation did it tell us that, in fact, it asked us for our Hyatt Reward number! We stayed there this time to get our points. Had we known this we would have stayed at one of the historic B&Bs. They'll be hearing from us.
Very comfortable bed, excellent river view, great staff.
We had a room directly underneath the lobby/elevator area. All we could hear constantly were footsteps and people walking around. It is terrible that this is even a room that the hotel would put people in. It seems obvious that good hotel design would utilize this space for other hotel amenities/uses rather than a room that people have to sleep in (or be kept awake in).
Clean on the water AC loud, had to get car from valet lot myself in the early AM. Was told would get a room with view but didn't
The staff were helpful and pleasant The location was perfect for the historic district Our room was large and spacious The valet dented our vehicle Our room was not ready at the 3:00 check in time We would have benefitted from more towels however they were brought promptly when we asked It woukd have been helpful to have a small fridge
Staff, room, and ambiance were super. Rooftop bar was great. tv remote needed new batteries
A very clean, upscale and modern hotel right on the riverfront. The Top Deck roof top bar is a great place to hang out and unwind after a day of walking the historic district. Look out over the city or watch the huge cargo ships passing through. You are located above river street with a bunch of neat little stores and just a few blocks away from City Market where there is always something going on. I'd highly recommend this place Room was a little smaller than I expected but frankly didn't spend a whole lot of time in there. Everything else was great.
Love the location, fantastic to walk around beautiful historic downtown. Right on River Street. Felt very safe. The bathrooms are very nice and such a nice size, much bigger that most that are the size of a small closet. The floor was not very clean, like it had not been mopped. I would also maybe suggest another hotel if you are traveling with children. The rooftop bar is great, but you also have to contend with lots of drunks. I would not like to expose my children to the language and the fact that most people riding the elevator are seriously drunk!
The staff was great, the room was even better, one of the best hotels I have stayed in! The river view and the night life around was also very nice! Valet parking was the only option for 25. per night, but the staff there was very nice also.
Location; bathroom No guest amenities; no coffee or newspapers in lobby; no fridge, bad a/c ; bad pillows; poor selection of tv channels; cramped room size. Nowhere to sit comfortably.
The rooms and common areas in front of hotel spacious, clean and modern. No pool. Parking expensive
When I went to check in at the Hampton inn on east Bay Street (the hotel I researched and selected specifically cause of its location) they told me kayak had the hotels messed up and that the hotel I was really booked at was about 11 blocks away and not on the waterfront When we got there and checked in to that hotel my wife and I went to take a shower and the water wouldn't get hot. Then we went to watch some tv and the TV didn't work. The little get away for us to relax for a night was a disaster.
Great location, well furnished rooms, wonderful view. Toilet didn't work. Fixed it myself. Ugh. Air conditioning vents quite dusty. Television was nothing but static but who needs it anyway with so much to see and do.
The best location for sightseeing. Shops, restaurants, tours are easily accessible on foot. You don't need a car unless you want to go to Tybee Island or golfing on Hilton Head. The staff at East Bay are lovely. We would go back.
We liked the continental breakfast, which was very good and the complimentary wine and cheese happy hour!
The entire staff was friendly and very helpful. being a pet friendly place, some guests were inconsiderate and left dogs that barked incessantly. The staff took care of the issues as fast as they could.
The staff was great as so the location! I would stay there again.
Location is great. Free bottle of water is a nice benefit. Social hours and friendly staff. Bed was not very comfortable and seemed to tilt slightly so that your feet were higher than your head.
the professionalism of the staff should have more room with double beds
Did some sightseeing Yes, the fact that when we got there they said they were full and didn't have any rooms for us. I specifically booked online and then called and spoke to Alex so he would hold 2 queen rooms for me. We were delayed at least an hour. They eventually put us in rooms since I had all my paperwork but I had to make a point and don't like doing that.
The staff couldn't have been more gracious and accommodating. Complimentary wine and cheese social for 2 hours in the evening. Free breakfast in the morning. The room was very comfortable and clean.