All the staff was extremely helpful and friendly. The front desk staff seemed to show a genuine interest in our day or plans to come, Kelly always mentioned other ideas or have her view of ours. We will definitely be staying here again.
Location is great. Quiet and secluded, but easy walk to city center. Warm and welcoming staff. Very pleasant gathering room and garden courtyard. Guestrooms somewhat small, but comfortable. On your own for on-street metered (during weekdays) parking.
Kelly who worked at the front desk was so nice and accommodating. She immediately made us feel at home. I will definitely return to the Eliza Thompson House -- such a special place!
absolutely beautiful! great room, comfortable bed, friendly knowledgeable staff. wish the breakfast went a little later we missed out on it sadly
the architecture and the breakfast room was not clean enough. Jacuzzi tub was dirty.
The staff Hotel needs urgent renovation. Now i know why it isn't a relais & chateaux anymore.
I wish that we could've made our checkout time later than 1pm.
Located across street from Civic Center. Even on 5th floor we could hear red light green light traffic all night.
We really liked the walking proximity to everything. If you walk, bring a backpack for water and stuff you buy. The staff was Southern hospitality at it's Savannah best. The hotel was clean and they provided plenty of towels for the pool. For downtown, the rate wasn't bad. The railroad museum, a revolutionary war battlefield, and the Savannah Visitor's Center are right there. I thought there could have been a continental breakfast in there and some clarification on how/where to park would be nice. If you don't do the $18 for valet, then you'll pay about $5 less (a day) for the city parking garage across the street ( it does depend on what part of the week it is for what you pay). There is only one choice of pillow and that's squishy.
Staff We did online check in and they didn't use it
Good location. Lack of details. Towels are old with stains. Seems to be below Mariott standard.
Very clean, spacious rooms. the staff with extremely nice and valet was very convenient. The location is perfect for river street and the other tourist spots. This was my first time staying at courtyard Marriott and I will definitely stay again.
Fairly close to the city market and river street. $5 UBER ride back and forth or about a 4 block walk. Staff was very friendly and helpful. Valet parking only, and it's $18 per day.
old savannah tour was the best
The room was charming, spacious and nice. The bed was comfortable. Breakfast was very good and the staff excellent. If you like a hot shower...you're not getting one here. The water was warm at best. We didn't even turn on the cold side and it was still just warm. The building is old (charming) so you can hear the people above you moving around.
O hotel fica em uma excelente localização. O check-in foi fácil e o estacionamento não era muito caro, embora não haja estacionamento sem manobrista. O hotel é sem dúvida antigo e caro demais. Sabemos que é um Hilton, mas para o preço de um fim de semana bastante mediano eu poderia ter ficado ainda mais perto do centro e provavelmente teria um quarto mais novo e mais limpo.
A equipe foi muito simpática e prestativa. A equipe de manobristas era excelente. O chuveiro precisou ser substituído e o ralo do chuveiro era muito lento, a água demorava muito para drenar.