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Love the location, fantastic to walk around beautiful historic downtown. Right on River Street. Felt very safe. The bathrooms are very nice and such a nice size, much bigger that most that are the size of a small closet. The floor was not very clean, like it had not been mopped. I would also maybe suggest another hotel if you are traveling with children. The rooftop bar is great, but you also have to contend with lots of drunks. I would not like to expose my children to the language and the fact that most people riding the elevator are seriously drunk!
We had a room directly underneath the lobby/elevator area. All we could hear constantly were footsteps and people walking around. It is terrible that this is even a room that the hotel would put people in. It seems obvious that good hotel design would utilize this space for other hotel amenities/uses rather than a room that people have to sleep in (or be kept awake in).
A very clean, upscale and modern hotel right on the riverfront. The Top Deck roof top bar is a great place to hang out and unwind after a day of walking the historic district. Look out over the city or watch the huge cargo ships passing through. You are located above river street with a bunch of neat little stores and just a few blocks away from City Market where there is always something going on. I'd highly recommend this place Room was a little smaller than I expected but frankly didn't spend a whole lot of time in there. Everything else was great.
Staff, room, and ambiance were super. Rooftop bar was great. tv remote needed new batteries
Clean on the water AC loud, had to get car from valet lot myself in the early AM. Was told would get a room with view but didn't
Very comfortable bed, excellent river view, great staff.
The staff were helpful and pleasant The location was perfect for the historic district Our room was large and spacious The valet dented our vehicle Our room was not ready at the 3:00 check in time We would have benefitted from more towels however they were brought promptly when we asked It woukd have been helpful to have a small fridge
Location; bathroom No guest amenities; no coffee or newspapers in lobby; no fridge, bad a/c ; bad pillows; poor selection of tv channels; cramped room size. Nowhere to sit comfortably.
The staff was great, the room was even better, one of the best hotels I have stayed in! The river view and the night life around was also very nice! Valet parking was the only option for 25. per night, but the staff there was very nice also.
The rooms and common areas in front of hotel spacious, clean and modern. No pool. Parking expensive
Even though there was lots of pets at the hotel it was kept very clean. Wine social hour was very nice. Pool was not heated.
Off course the location is great. staff are very friendly and helpful. The happy hour at the hotel is the best. They provide finger food and wine for free and it provides a great opportunity to exchange some information with other guests. They also have free bikes to rent which is awesome given that the closest place we saw that we could rent bikes was at market place. Mattress could have been a bit more comfortable.
Great location, hip atmosphere, comfy beds. Seems like the staff was a bit immature or possibly new working in customer service. Check in was very "relaxed", bartender not able to help w/ wine selection, hostess made us call our own petty cab & find our own plastic cups for togo drinks. Nothing major, small courtesies like these would be expected in a place like this.
Loved the hotel decor, comfort and great staff. Rooms were nice and clean. Great 5-5 free wine and appetizers. Great restaurant in lobby but also great food recommendations from the front desk and valet. We checked in and the bathroom sink was broken. However, the staff was quick to fix the problem a d relocated us in 30 seconds.
Location Location Location NEW Rather expensive for such small rooms and the bar closes early. While modern and beautiful, they completely removed the HISTORY of the hotel that they replaced. The Brice is located in the old MULBERRY property, which was originally built in the old Coca Cola Bottling factory of Savannah. It would have been a nice touch if the Brice had kept some of the old Black and White photos that were in the halls of the old hotel and displayed them, somewhere as a way to tie the new to the history of Savannah. Instead, they completely eradicated the history. The staff is good, but not great. This is supposed to be a five star hotel, and I would rate it four. No coffee pot in the rooms until you ask for it, then its delivered and is great-keurig -why not just put one in each room? That's what I expect in five star hotels and certainly at hotels in this price point range.
- rooms, wine hour, allowing pets, cleanliness, drinks from bar. service and the 'no' or i'm being put out -type mentality for standard requests. I had very high expectations and am a die-hard Kimpton fan, unfortunately, with the exception of the San Francisco hotel this was the only other Kimpton disappointment in the range. I 've tried about 12+ different properties so far.
Great hotel. Beautiful city. Fabulous desk staff and valets.
The receptionist was wonderful. We had accidentally booked the wrong date. She was more Han accommodating and even upgraded our room since it was our first family vacation! She took time and printed out restaurant recommendations and a city map.
Beautiful inside and out and the staff was amazing!! Wish the cost was slightly lower
Free happy hour and coffe everyday. Great location and friendly staff.
Extremamente flexível sob circunstâncias prolongadas. A equipe é muito simpática.
Os funcionários são excelentes. A localização também é excelente. As bebidas de cortesia (não alcoólicas) foram um bom extra. O terraço com piscina e fogueira é agradável. Eu ficaria lá novamente. O serviço de limpeza era ok mas poderia ter sido um pouco melhor. Não deixaram toalhas limpas em um dos dias em que ficamos. O centro de fitness é um pouco pequeno.
The location was exactly what we were looking for. The housekeeping staff was wonderful -- they acknowledged us as guests by greeting us and wishing us a good day / experience / stay. The room didn't quite seem to fit a 4-star hotel rating, although the rest of the hotel interior did.
Location; design; newness. Room was very adequate. And most importantly we were there 1/1 - 1/2 and we were able to watch Twilight Zone marathon and caught WS's terror at 30,000ft. episode!
Great location, on Bay Street so it's very very close to River Street and City Market It was a busy weekend. Someone down the hall from us had a dog that barked all morning. We were on the 2nd floor, Bay Street side so we heard a little bit of the traffic (if you're on a higher floor or the other side you're probably fine).
Parking was not included and was not aware of this before I booked.
The outside patio seating area. Super nice. Wish it had some kind of fire pit for cooler nights. Great location.
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Location and cleanliness
Location Our room smelled like sewage, not sure where it came from but when u sleep that's all u can smell. The hallway also smelled like sewage/gas leak. Nothing to be impressed by, bathroom was very small. Still a Holiday Inn with better furniture.
Room was not ready for an hour after check-in time (5:00 PM EST instead of 4:00 PM EST). Room had a big cockroach that my 1 year old son stumbled upon. Hotel representatives were short and abrupt entirely. Hotel manager refused to authorize a refund.
This guest did not leave comments about this hotel.
The best part is that you in the Center of everything loved it in my books
Location was good. Bartender and front desk staff very friendly. Breakfast wait staff inefficient
The staff was great as so the location! I would stay there again.
the professionalism of the staff should have more room with double beds
The staff couldn't have been more gracious and accommodating. Complimentary wine and cheese social for 2 hours in the evening. Free breakfast in the morning. The room was very comfortable and clean.
Did some sightseeing Yes, the fact that when we got there they said they were full and didn't have any rooms for us. I specifically booked online and then called and spoke to Alex so he would hold 2 queen rooms for me. We were delayed at least an hour. They eventually put us in rooms since I had all my paperwork but I had to make a point and don't like doing that.
Location is great. Free bottle of water is a nice benefit. Social hours and friendly staff. Bed was not very comfortable and seemed to tilt slightly so that your feet were higher than your head.
The room was full of character and the bed was so comfy! The location was within walking distance to the rstaurants and night life. None-we loved it!
The staff was excellent courteous and helpful. Great location. Easy to walk to most restaurants and attractions. Parking
The hotel was lovely. We are already planning a trip back later this fall and will stay longer if we can get a good rate.
From entering the stunning lobby to the beautiful room, everything was wonderful! The staff was extremely welcoming and helpful. The complimentary breakfasts were served in a sunny and comfortable room, one of my favorite features of the hotel. Located at the center of the historic district, it is the perfect location to begin the historic walks and tours. And being in walking distance of many great restaurants and pubs was really fun for us. The on-site gourmet restaurant/bar provided a perfect end to the day. This was the best hotel stay we've ever experienced! It did not have a gift shop.
Is a nice classic hotel with history with large amount of stories, has a lot of caratehtere , nice staff, bar, restaurante and concierge, best location in town , So noisy that at 7 you are up impossible to sleep beyond that time, terrible breakfast, no minibar and the bathroom very nice but if you have not worked at the circle du soleili impossible to have a shower or climb in to the bath.
Nice hotel near to everything
The staff was incredibly helpful and personable. The decor was beautiful and we loved our room (although I will try for room 421 next visit). The housekeeper assigned to our room did not do a great job. When we arrived our floors were not well swept and she left an empty drink cup on the night stand.
I really liked the soft beds and comfortable pillows. Breakfast was lackluster.
Everything was up to par. Comfortable room, great breakfast and good location
I loved the hospitality & very clean, comfortable rooms, as well as the daily breakfast & wine/cheese reception. And great location. No gym or swimming pool.
The breakfast in the sun room was wonderful. The staff was very nice and helpful. Also the wine and cheese in the afternoon was wonderful. Yes. When I first checked in my room down that long hallway on the 3rd floor I got a very uncomfortable feeling. After finding out that this hotel was a stop on all the tours including the ghost tours I grew even more uncomfortable. Please stop the tour buses from stopping in front of the hotel for their stop to tell about the hotel full of ghosts.
The hotel staff was friendly and very helpful. The hotel is located in the historic district and within easy walking distance to many sights. Our room was was very comfortable and clean.
Staff was amazing, breakfast was wonderful plus they had cheese and and wine and a late night snack in the freezer(ice cream) each night. Some rooms had old carpet that smelled but they were very accommodating when we asked to switch. We then got hard wood floors and it was great.
Staff, knowledge of old facility. Overall friendly manner of all that I had contact with Nothing
- Friendly staff and will recommend you things to do during your stay. - Food was excellent. - Clean and modest rooms. Bed was comfortable. - Great ambiance, quiet neighborhood. - Good WiFi - Close proximity to anything around historic downtown district and River Street. They do have a parking lot if you have a car. - Water pressure was excellent. - Lounge is frequently visited by locals and tours alike. - Experience something on the first night. - Definitely will stay here again and will recommend to friends and family. - Ceiling light tends to shake when there are people walking above but that's a given since its an historical inn.
Staff was very friendly and helpful, room was clean and functional. Pretty centrally located and walking distance to anything downtown that you'd want to see or do. The only time we got a cab was to/from the airport and to bonaventure cemetary. The restaurant was good and the bar was a nice hangout at night (bar closes at midnight for some reason). No ghost stories from us. Lots of creaks and noises from the hallway and other rooms, but that's to be expected from a place this old.
Very friendly staff and beautiful rooms
The breakfast was nice. It was in a great location--close to the river, many restaurants, and within walking distance to all the historic locations. They like to push the more expensive city tour $22-25 when you can get the same tour for only $10 on Oglethorp Tours. Also, parking on the street is free on the weekends, so if you can find a spot, it is better than paying $12 to be valet parked behind the hotel.
A little crowded at breakfast; The location is out of the way; but I chose it for the price.
Breakfast included. Employees in lobby were very nice. Was not told the hotel was under renovation. Paid WAY too much for this stay. Rooms were small. Only one mirror in the whole room. Not suitable for families. Banging and pounding. Unfinished elevator. Air in room was very inconsistent. We were either very hot or very cold. In the top 5 of most disappointing hotels we've stayed at.
Location was excellent and the room was very comfortable. they first placed us in a handicap-accessible room which is not what we reserved, but the front desk was very glad to place us in another room as we requested at the booked price. appetizers in the afternoon were excellent as was the buffet breakfast.
It was a pleasant stay. Did not get the type of room I expected. Wanted a king got a double. Not hotels fault. Rather the booking agent, Bookings.com. Vehicle was broken into and police informed us it was a regular occurance. Hotel front desk denied knowledge of that fact.
I liked that it was very close to the historic river district and the building was beautiful. I did not like that they did not have our reservations.
Comfortable bed with wonderful, friendly staff. We enjoyed the social reception and hot breakfast was a good value with the room: We had to stay in a strange interior room with no real window or daylight. The wifi did not work and we racked up a lot of data use on our phone since we could not connect. They allow dogs to stay at what seems like a very nice hotel. It is disruptive to hear dogs barking when you are trying to relax. Also, as someone who is highly allergic it was hard to stay in a place with pets and dander. Had I known ahead of time that they allow pets, I would have likely picked a different hotel.
The hotel was very neat,I love the room,It was just a few steps from River St. I have stayed there before. No
The room was very nice and clean upon arrival. The breakfast in the morning and the cocktail reception at night were nice. The beds were never made the entire 4 days of our stay and the coffee was replenished only on 1 day. We know someone had been in the room because clean towels were left everyday. Other than towels being left the maid service was non-existant.Although we did see one at the end of the hall everyday when we left our room.
Not much at all The Room was quite small & had an unpleasant odor (musty) went & bought some air freshener this cured the problem. Unfortunately that night realized that we were under a generator of some sorts--I didn't get much sleep, what with the constant howl. Was informed that the hotel was fully booked for Halloween, we couldn't be relocated. (3) nights, hardly any sleep in a somewhat dated room that needs a refurb!! NOT impressed at all--will NEVER use Staybridge again. Even the Manager, when possible to locate staff was in my face like he wanted trouble.
close to shopping and the river street.... lots of resturants, shops and tours avail. and within walking distance to parks squares, etc.
The complimentary breakfast was very good, the atmosphere warm and helpful,and overall it was quite welcoming and pleasant. The "comforter" on the bed was made of some plastic-feeling synthetic
Tudo era moderno/contemporâneo e com um design único. O lobby era muito legal. O café da manhã era INCRÍVEL--- escolhemos o hotel porque estava incluso (o que é difícil de encontrar nesta área) e não decepcionou! O estacionamento custava US$ 20 por dia com o manobrista do hotel. Mas havia um estacionamento ao lado direito que custava apenas US$ 5, então estacionamos lá.
The entire staff was friendly and very helpful. being a pet friendly place, some guests were inconsiderate and left dogs that barked incessantly. The staff took care of the issues as fast as they could.
The best location for sightseeing. Shops, restaurants, tours are easily accessible on foot. You don't need a car unless you want to go to Tybee Island or golfing on Hilton Head. The staff at East Bay are lovely. We would go back.
We liked the continental breakfast, which was very good and the complimentary wine and cheese happy hour!
Great location, well furnished rooms, wonderful view. Toilet didn't work. Fixed it myself. Ugh. Air conditioning vents quite dusty. Television was nothing but static but who needs it anyway with so much to see and do.
We were able to walk to most places we were wanting to go and beds were very comfy! Wasn't crazy about fridge being in bathroom.
Staff was friendly rooms are clean location was great Breakfast was not good at all poor selections Pool is very small No pay per view
The hotel is in a wonderful location to explore both the River Front and the Historic District. The staff were extremely friendly and the free breakfast is great! Coffee and tea are available 24 hours, which was nice for us in February, it got quite cold at night so it was nice to come back from a long walk along the Riverfront and be able to have a decaf tea/coffee before bed to warm up. Also it is pet friendly! Next time, our dogs will definitely be coming with us. Savannah loves their pets, which was very cool to see! There isn't much I didn't like. The water pressure was not very good and there was a dent in the dry wall that needed to be fixed. But overall, the rooms were very clean, the beds for comfy, and it was a great location. Great bang for your buck!
Liked the location, the price, breakfast included
Great location. ,Great location. Maybe a little too close to the River Street bars, expect a loud crowd outside after the bars close. Considering this hotel was considerably cheaper, my expectation Maybe a little too close to the River Street bars, expect a loud crowd outside after the bars close.
Cleanliness, pricing and breakfast included. Distance (approx 4 blocks) away from the center of Old Town Savannah.
Was in walking distance of most of the things we wanted to see & do. Parking area $15 per night
Location near the City Market; daily breakfast; Housekeeping; noise level on the "quiet" side of the hotel
Nice employees, decent breakfast, walking distance to all main attractions/restaurants/bars. Construction going on right outside our room was extremely disruptive, bed could have been a little more comfortable, weak water pressure in shower.
Breakfast Noise during night
I found the location great. It was well within walking distance to many tourist attractions. Breakfast was excellent, lots of choices. Rooms were clean. It was very loud as my room faced Bay street. However I asked tge front desk staff if I could be moved and they accommodated my request the next night.
perfect location to walk to downtown/river street. Parking.
Location Price of room, cost to park
It was clean, it was centrally located, the staff was nice! Nothing I enjoyed my stay very much!
bed was very comfortable room service was poor. food was cold, ice cream melted. bathroom very small and not multi user friendly. they are in the process of a renovation so I will take this into account.
The beds were very comfortable, and the staff was very friendly. It was also a fantastic location.
It was a pleasant stay. I do wish the location was on the river sideof the street. We might would stay there again but we prefer to stay on the river side of the street.
Great staff very helpful. $2.00 for a coke kinda high valet parking great service but price to high
Staff very friendly and helpful. The guys with the valet parking were great and very helpful about finding locations we wanted to go. K now it was the holidays,but several days concierge was not available. Front desk pitched in to help.
Pretty room, cool shower, comfy bed. I stayed here one night for business and was able to walk to a great restaurant downtown to meet my clients. After driving around downtown a few times I decided that the Hampton Inn and Staybridge Suites looked like a slightly better location. I can't really complain with only one night spent here. Actually I will say that the hotel did not mention a mandatory $25/night valet parking charge that I was hit with when I pulled up to the front door. That's annoying. Let me park my own damn car or tell me in advance.
Upon arrival staff was great. Very friendly and accommodating. Enjoyed valet parking. Was worth the $25. Room was very comfortable and clean. Was a great distance from River St. Though I had some issues, they were miniscule compared to the location, comfort of the room, and the friendliness of the staff. Asked for the air to be on and room to be cold upon arrival. Air was not on like I requested. Room was warm. Adjisted the air to my liking then left the room to tour savannah. Did not realize until after walking River St. then comimg back to the room that the a/c was not operating properly. The shower door was broken upon arrival and had to call the front desk to have it fixed. Maintenance showed up quickly to fix the situation. Also requested a quiet room due to the fact we were travelling with a 2 yr old. My room was next to the maintenance/cleaning closet and service elevator. Due to constant flow of people coming and going next to our door it was hard to get my child rest comfortably.
2 Double beds in room. Problem in one bed with irritation/ bedbugs? No shoe cleaning cloth, Parking was valet only and extorionate. Bar area very poorly designed.
The staff was incredibly friendly and the room was very clean, looks just as the picture did NA