Os funcionários são excelentes. A localização também é excelente. As bebidas de cortesia (não alcoólicas) foram um bom extra. O terraço com piscina e fogueira é agradável. Eu ficaria lá novamente. O serviço de limpeza era ok mas poderia ter sido um pouco melhor. Não deixaram toalhas limpas em um dos dias em que ficamos. O centro de fitness é um pouco pequeno.
Extremamente flexível sob circunstâncias prolongadas. A equipe é muito simpática.
The staff was great as so the location! I would stay there again.
the professionalism of the staff should have more room with double beds
Location is great. Free bottle of water is a nice benefit. Social hours and friendly staff. Bed was not very comfortable and seemed to tilt slightly so that your feet were higher than your head.
Did some sightseeing Yes, the fact that when we got there they said they were full and didn't have any rooms for us. I specifically booked online and then called and spoke to Alex so he would hold 2 queen rooms for me. We were delayed at least an hour. They eventually put us in rooms since I had all my paperwork but I had to make a point and don't like doing that.
The staff couldn't have been more gracious and accommodating. Complimentary wine and cheese social for 2 hours in the evening. Free breakfast in the morning. The room was very comfortable and clean.
The staff was really friendly, all over us as far as customer service comes. They could not find our reservation at first, but after 10 minutes it appeared. Then they weren't sure they could get us into 2 queen room, but they eventually found one. I think they were all still learning the system, they had only been open for 2 weeks.
The staff was incredibly helpful and personable. The decor was beautiful and we loved our room (although I will try for room 421 next visit). The housekeeper assigned to our room did not do a great job. When we arrived our floors were not well swept and she left an empty drink cup on the night stand.
Is a nice classic hotel with history with large amount of stories, has a lot of caratehtere , nice staff, bar, restaurante and concierge, best location in town , So noisy that at 7 you are up impossible to sleep beyond that time, terrible breakfast, no minibar and the bathroom very nice but if you have not worked at the circle du soleili impossible to have a shower or climb in to the bath.
The hotel staff was friendly and very helpful. The hotel is located in the historic district and within easy walking distance to many sights. Our room was was very comfortable and clean.
I really liked the soft beds and comfortable pillows. Breakfast was lackluster.
Nice hotel near to everything
The room was full of character and the bed was so comfy! The location was within walking distance to the rstaurants and night life. None-we loved it!
The breakfast in the sun room was wonderful. The staff was very nice and helpful. Also the wine and cheese in the afternoon was wonderful. Yes. When I first checked in my room down that long hallway on the 3rd floor I got a very uncomfortable feeling. After finding out that this hotel was a stop on all the tours including the ghost tours I grew even more uncomfortable. Please stop the tour buses from stopping in front of the hotel for their stop to tell about the hotel full of ghosts.
I loved the hospitality & very clean, comfortable rooms, as well as the daily breakfast & wine/cheese reception. And great location. No gym or swimming pool.
The staff was excellent courteous and helpful. Great location. Easy to walk to most restaurants and attractions. Parking
The hotel was lovely. We are already planning a trip back later this fall and will stay longer if we can get a good rate.
From entering the stunning lobby to the beautiful room, everything was wonderful! The staff was extremely welcoming and helpful. The complimentary breakfasts were served in a sunny and comfortable room, one of my favorite features of the hotel. Located at the center of the historic district, it is the perfect location to begin the historic walks and tours. And being in walking distance of many great restaurants and pubs was really fun for us. The on-site gourmet restaurant/bar provided a perfect end to the day. This was the best hotel stay we've ever experienced! It did not have a gift shop.
Everything was up to par. Comfortable room, great breakfast and good location
Staff was amazing, breakfast was wonderful plus they had cheese and and wine and a late night snack in the freezer(ice cream) each night. Some rooms had old carpet that smelled but they were very accommodating when we asked to switch. We then got hard wood floors and it was great.
Tudo era moderno/contemporâneo e com um design único. O lobby era muito legal. O café da manhã era INCRÍVEL--- escolhemos o hotel porque estava incluso (o que é difícil de encontrar nesta área) e não decepcionou! O estacionamento custava US$ 20 por dia com o manobrista do hotel. Mas havia um estacionamento ao lado direito que custava apenas US$ 5, então estacionamos lá.
We drove 6 hours to hotel and booked a month in advance, had comfirmation #and all. They cancelled out reservations without telling us and had no rooms left and neither did the area. Ended up with no choice but to sleep in our car. WORST HOtEL EVER!!!!
Breakfast included. Employees in lobby were very nice. Was not told the hotel was under renovation. Paid WAY too much for this stay. Rooms were small. Only one mirror in the whole room. Not suitable for families. Banging and pounding. Unfinished elevator. Air in room was very inconsistent. We were either very hot or very cold. In the top 5 of most disappointing hotels we've stayed at.
The room was very nice and clean upon arrival. The breakfast in the morning and the cocktail reception at night were nice. The beds were never made the entire 4 days of our stay and the coffee was replenished only on 1 day. We know someone had been in the room because clean towels were left everyday. Other than towels being left the maid service was non-existant.Although we did see one at the end of the hall everyday when we left our room.
The complimentary breakfast was very good, the atmosphere warm and helpful,and overall it was quite welcoming and pleasant. The "comforter" on the bed was made of some plastic-feeling synthetic
This hotel is located very near everything. The river walk is right across the street. Bring your walking shoes, this city is a walking city, which is what I loved. The concierge is fantastic. Friendly and helpful. The kitchenette could use an update.
I liked that it was very close to the historic river district and the building was beautiful. I did not like that they did not have our reservations.
A little crowded at breakfast; The location is out of the way; but I chose it for the price.
It was a pleasant stay. Did not get the type of room I expected. Wanted a king got a double. Not hotels fault. Rather the booking agent, Bookings.com. Vehicle was broken into and police informed us it was a regular occurance. Hotel front desk denied knowledge of that fact.
The beds were comfortable. Breakfast included. Lots of good restaurants, sight seeing, and nightlife within walking distance. Rooms were too small to be considered a suite. There was no pool--Savannah is too hot to not have a pool for relaxing! The AC made the room freezing when it was on but the room was hot as soon as the AC cycled off. Too expensive for what you get, but seems to be on par for the area.
The hotel was very neat,I love the room,It was just a few steps from River St. I have stayed there before. No
Not much at all The Room was quite small & had an unpleasant odor (musty) went & bought some air freshener this cured the problem. Unfortunately that night realized that we were under a generator of some sorts--I didn't get much sleep, what with the constant howl. Was informed that the hotel was fully booked for Halloween, we couldn't be relocated. (3) nights, hardly any sleep in a somewhat dated room that needs a refurb!! NOT impressed at all--will NEVER use Staybridge again. Even the Manager, when possible to locate staff was in my face like he wanted trouble.
Comfortable bed with wonderful, friendly staff. We enjoyed the social reception and hot breakfast was a good value with the room: We had to stay in a strange interior room with no real window or daylight. The wifi did not work and we racked up a lot of data use on our phone since we could not connect. They allow dogs to stay at what seems like a very nice hotel. It is disruptive to hear dogs barking when you are trying to relax. Also, as someone who is highly allergic it was hard to stay in a place with pets and dander. Had I known ahead of time that they allow pets, I would have likely picked a different hotel.
Location near the City Market; daily breakfast; Housekeeping; noise level on the "quiet" side of the hotel
Great location. ,Great location. Maybe a little too close to the River Street bars, expect a loud crowd outside after the bars close. Considering this hotel was considerably cheaper, my expectation Maybe a little too close to the River Street bars, expect a loud crowd outside after the bars close.
perfect location to walk to downtown/river street. Parking.
Breakfast Noise during night
Liked the location, the price, breakfast included
Cleanliness, pricing and breakfast included. Distance (approx 4 blocks) away from the center of Old Town Savannah.
Nice employees, decent breakfast, walking distance to all main attractions/restaurants/bars. Construction going on right outside our room was extremely disruptive, bed could have been a little more comfortable, weak water pressure in shower.
I found the location great. It was well within walking distance to many tourist attractions. Breakfast was excellent, lots of choices. Rooms were clean. It was very loud as my room faced Bay street. However I asked tge front desk staff if I could be moved and they accommodated my request the next night.
We were able to walk to most places we were wanting to go and beds were very comfy! Wasn't crazy about fridge being in bathroom.
Staff was friendly rooms are clean location was great Breakfast was not good at all poor selections Pool is very small No pay per view
The hotel is in a wonderful location to explore both the River Front and the Historic District. The staff were extremely friendly and the free breakfast is great! Coffee and tea are available 24 hours, which was nice for us in February, it got quite cold at night so it was nice to come back from a long walk along the Riverfront and be able to have a decaf tea/coffee before bed to warm up. Also it is pet friendly! Next time, our dogs will definitely be coming with us. Savannah loves their pets, which was very cool to see! There isn't much I didn't like. The water pressure was not very good and there was a dent in the dry wall that needed to be fixed. But overall, the rooms were very clean, the beds for comfy, and it was a great location. Great bang for your buck!
Was in walking distance of most of the things we wanted to see & do. Parking area $15 per night
Pretty room, cool shower, comfy bed. I stayed here one night for business and was able to walk to a great restaurant downtown to meet my clients. After driving around downtown a few times I decided that the Hampton Inn and Staybridge Suites looked like a slightly better location. I can't really complain with only one night spent here. Actually I will say that the hotel did not mention a mandatory $25/night valet parking charge that I was hit with when I pulled up to the front door. That's annoying. Let me park my own damn car or tell me in advance.
Location Price of room, cost to park
I liked the location, treatment by staff and the breakfast which was awesome. The pool area was not well kept.
Upon arrival staff was great. Very friendly and accommodating. Enjoyed valet parking. Was worth the $25. Room was very comfortable and clean. Was a great distance from River St. Though I had some issues, they were miniscule compared to the location, comfort of the room, and the friendliness of the staff. Asked for the air to be on and room to be cold upon arrival. Air was not on like I requested. Room was warm. Adjisted the air to my liking then left the room to tour savannah. Did not realize until after walking River St. then comimg back to the room that the a/c was not operating properly. The shower door was broken upon arrival and had to call the front desk to have it fixed. Maintenance showed up quickly to fix the situation. Also requested a quiet room due to the fact we were travelling with a 2 yr old. My room was next to the maintenance/cleaning closet and service elevator. Due to constant flow of people coming and going next to our door it was hard to get my child rest comfortably.
The hotel and the room was beautiful. It looked as though the hotel had been through a recent renovation. Everything looked clean and new. The color scheme was very pretty; purple and gray. The room was nicely decorated, the bed, pillows and linens clean and comfortable. I would highly recommend this hotel to friends. Close to the historic district and shopping. Only negative was that it was on a busy street, but the hotel provided ear pugs and white noise machine.
The staff was incredibly friendly and the room was very clean, looks just as the picture did NA
bed was very comfortable room service was poor. food was cold, ice cream melted. bathroom very small and not multi user friendly. they are in the process of a renovation so I will take this into account.
It was clean, it was centrally located, the staff was nice! Nothing I enjoyed my stay very much!
Staff very friendly and helpful. The guys with the valet parking were great and very helpful about finding locations we wanted to go. K now it was the holidays,but several days concierge was not available. Front desk pitched in to help.
The best location for sightseeing. Shops, restaurants, tours are easily accessible on foot. You don't need a car unless you want to go to Tybee Island or golfing on Hilton Head. The staff at East Bay are lovely. We would go back.
We liked the continental breakfast, which was very good and the complimentary wine and cheese happy hour!
The entire staff was friendly and very helpful. being a pet friendly place, some guests were inconsiderate and left dogs that barked incessantly. The staff took care of the issues as fast as they could.
Great location, well furnished rooms, wonderful view. Toilet didn't work. Fixed it myself. Ugh. Air conditioning vents quite dusty. Television was nothing but static but who needs it anyway with so much to see and do.