LOBBY, CLEANING PEOPLE THIS HOTEL HAS GONE DOWNHILL , THERE ARE NO EXTRAS WHAT SO EVER, TATTERED AND FRAYED CARPET AND BEDDING, ROOM GO UNPAINTED FOR MANY MANY YEARS. MANAGER LOOKS RIGHT THRU YOU, OFFERS NOTHING IN THE WAY OF SERVICE, FRONT DESK HAVE NO SENSE OF COSTOMER SERVICE, VERY UNFRIENDLY, I GUESS THEY WERE TRAINED BY THE MANAGER. I HAD A ROOM WITH A VIEW OF A WALL, COULD NOT SEE ANYTHING ELSE BUT A WALL, HAVE THE PICS AS PROOF. IF YOU NEED ANYTHING IN THE WAY OF SEVICE FORGET IT, DO NOT LET THE BEAUTIFUL LOBBY FOOL YOU.
ao chegar o funcionário disse não existir a reserva, a outra funcionária encontrou após insistirmos. Nos colocaram em um quarto p/ fumantes, quando nossa reserva era p/ Não Fumantes, só no outro dia após reclamarmos mudomos de quarto. No café restringiram o pão c/ manteiga. Rídiculo...
A localizacao e execelente, o quarto e confortavel e com decoracao linda, de acordo com o estilo da cidade e da construcao do predio. Pela manha ha barulho, ruidos da rua. Solicitamos servico de despertador no ultimo dia de estadia pois tinhamos horario para embarcar na rodoviaria e nao fomos atendidos, quase perdemos a viagem.
Clean. Centrally located. Loved the staff! This hotel was originally designed for students who would be studying language in Mexico, as I understand it. But word got out! Exterior is colonial and small, but once inside, the hotel is modern and classy! Since the hotel was designed for students who walked to class nearby, parking is a chore. There are several parking structures within blocks, but one has to learn their hours, etc. We took our chances and parked in the street two out of our three nights.
It was very clean and convenient and the price was reasonable compared to other hotels in the area. It felt safe. The beds were very comfortable and the linens and towels were nice I think they may have overcharged me but not positive, have to go back and calculate.