A torneira e a tomada caíram durante a nossa estadia.
O hotel é muito bonito. Ele fica em uma localização perfeita. Fica a uma curta caminhada de tudo. A cama era muito confortável. Eu não poderia ter pedido um lugar melhor para ficar. A equipe não foi muito simpática ... era muito prestativa, mas não era amigável (com exceção do nosso mensageiro). Sem estacionamento. A minha banheira tinha uma torneira pingando (quarto 931).
Hotel elegante e limpo com funcionários simpáticos. Estacionamento. Custo.
Lindo hotel com uma equipe amigável e acolhedora. Eu recomendo. Nada
The room was decent. The room wasn't ready so they took down my number at 2:45pm and told me they would call when it was ready. I went out around town and came back at 9pm to ask if my room was ready because I still did not receive a call. Terrible follow up and organization! Also - while my room was getting ready, the women at the front desk told me I could use the shower in the fitness area to get ready. I went into the women's locker room and there was a male cleaning it, therefore I couldn't even use it. The locker rooms were awful aesthetically and need to be revamped ASAP. The only service that was great was the bell hop/concierge where we left our bags. The gentlemen there was very helpful, friendly, and inviting.
View of Mellon Arena because my son loves the Pittsburgh Penguins. At the starting line for Pittsburgh Marathon. They did not have parking available at the hotel (full). Expensive rooms. Also, was hoping for a late check out to shower after running marathon....hotel would not accomodate.
Poor service. Construction projects have made mayhem. Front desk off in a corner. Staff frustrated and unhelpful. Guests were being sent to the Fairmont because they couldn't service their clients. Won't come back. Construction
We didn't spend much time at the hotel except in the evening to comment on anything we liked about hotel. Staff was courteous. The hotel was very noisy from midnight until 4 a.m. Had to call front desk at 1:30 a.m. to complain.
I liked a lot the bed and the shower. I did not like the location, it is not convenient for public transportation. I did not have a remote control for the TV set for a day (the staff could not find one). I asked for a bathrobe that was never delivered. The breakfast at the hotel is not good, and the buffet is simply terrible.
Location is near all the bars and restaurant. Very close walk to Point Park . Not very friendly staff. They told me that they was a shuttle thats take the guest around 1 mile radius which made me wait for about 45 mins until i had to arrange my own transportation. Gave a twin bed for a single person
Friendly staff, speed of check-in and check-out, location noise level, slow elevators, pricey
Tudo foi ótimo além os travesseiros. Eles foram muito firme.
Aceita animais de estimação. Belo banheiro com spa. Equipe excepcional. Loucura no corredor até as 5:30 h. Eu não reclamei, mas tinham crianças gritando e portas batendo. Deixaram eu e meu cachorro acordados. Não é grande coisa, vamos sobreviver.
Design espantoso, excelente equipe e bem localizado. Nós soprado.
Aceita cachorros! A equipe foi muito agradável ! É caro se você não conseguir uma boa oferta.
Location and comfort Parking is over priced and lack of pool/free breakfast for top dollars stay
The location was great, the bed was very comfortable and the staff was friendly. The room was a little small for the price
The room had a fantastic view of the river (although it cost extra) and great decor. after settling into the room for a little while; obvious dirty spots started to appear. Coffe spilt on the desk, yellow stains on the comforter, and hair in the bed.
Price point was cheaper than other options within walking distance to the David Lawrence convention center. The room was spacious and appeared to have been recently updated. The room overlooked the front awning where visitors can drop off luggage. The awning is sloped and water aggregates in pools at the back end of the awning right in front of my room's window. It looked pretty disgusting and they probably need to clean it or should have putt a better drainage system/slope to the awning. The bed sheets had a subtle stench to them. The sink must have been clogged because it would quickly fill to the brim if left running. The shower was also a little grimy and the drain cover came off when I bumped into it with my foot. For the decrease in price compared to the other hotels near the convention center I think I could have done better.
Great location, quiet (even on a game night), spacious rooms & beds, clean rooms & common areas, free shuttle around town (even from location to location). I've stayed at 5 different hotels in downtown PGH; this may be my favorite. My only complaint is that I had my mother in law with me who is quick to complain about anything (but she had no complaints about this hotel). My only suggestion is that if you want to sleep past 9 am, put your do not disturb sign out the night before so housekeeping isn't knocking on your door. I appreciated the knock, however, to help get my daughter out of bed.
Shuttle service Restaurant hours
The hotel was very clean and the room was very stylish and modern. Elevators were fast and convenient. Location to Consol center was ideal for Penguins game. Paying for parking, no breakfast included, and the walla were a bit thin. The housekeeping crew was very loud in the morning cleaning rooms next to ours.
Loved the location - right next door to Consol Energy Center and we were staying the night after a Pens game. There were red spots on the carpet and walls that could have been cleaned better. the light fixture cover on the light switch in the bathroom was broken - had a big piece of plastic missing.
Everything. The staff, location, food, views, rooms, spa, etc. Top hotel 2 things only. 15usd for wifi per day? Too expensive! It should have free wifi. And the parking, 32dls for the day, also very expensive. In others top hotels they dont charge you for that, its complementary, just like wifi. But here, is a rip off
Room was spacious and well adorned, view of the stadium and river was beautiful, and the building itself has a sleek elegance that can't be overstated. The staff was friendly and helpful, and the food at Habitat and Andy's, while expensive, was delicious. We stayed for the first time on Valentine's day and plan on doing the same next year. The price is excessive, nearly $400 for one night. While you certainly get what you pay for, I would recommend staying elsewhere unless you can justify this kind of expenditure as it really is a one a year kind of splurge for us. You also have to pay for wi-fi ($15 a day) which is just silly considering the cost to stay.
Great location, nice sized rooms. Staff was very helpful and friendly. Really nice spa and gym. The bed was comfortable, and the room had all the amenities I would expect to find in fine lodging. Only real complaint was finding a bucket of fried chicken (several days old) in the mini fridge of the room we stayed in....
The service and amenaties were Excellent and every emmployee was attentive and efficient.
Definitely a top-notch hotel. Everything you would expect when staying somewhere at this price point. I second the other comment about the nickel and diming. Valet and Wifi should be included in the cost of your stay. Also, I was very unimpressed by the food at the hotel bar, Andy's. I wouldn't have minded the fact it was so overpriced as can be expected at a hotel, but the Angus sliders had no taste. We should have made a quick walk over to Primanti Brothers which is only about 5 minutes away on the square.
Room was very clean. Great location.
Great location. Housekeeping left our door open for an entire day. Till 10 p.m. Anyone could have walked in and stolen computers. Anything at all. Wide open. Luke warm apology from the manager. He didn't seem very interested. Our 14-year-old was scared to stay after that. I paid for this???? No more Marriott for us.
Amazingly helpful staff
The staff, including the valet works, are the greatest asset the Drury Pittsburgh has by far. The decor feels homey, location feels secluded in the middle of downtown. The size of the rooms are my only deterrent, but I have not stayed in a suite yet.
Great location and amenities. Room was very clean but common hallways and elevators not swept or cleaned on a regular basis. Too bad since it is a beautiful hotel.
Staff, rooftop patio No
The staff! Nothing I felt comfortable
People were great
This guest did not leave comments about this hotel.
Staff--very friendly, helpful.
Art Deco historic building
Room and public areas were beautiful Weak service staff; most of the electric blinds in room didn't work so couldn't open to enjoy view; housekeeping didn't clean room during our two day stay; ran out of toilet tissue (no extra in room) and called to request some be sent up – returned later to find a couple rolls left on the desk (empty bathroom roll not changed); A/C controls not calibrated, hard to control temp; water pressure in shower pathetically weak. Front doors to hotel not set up to open to allow you to wheel in luggage easily. Front desk on 25th floor with no noticeable sign or attendant in ground floor lobby to explain where to go. Hotel has great potential, but doesn't have its game together yet.